Georgia CRCT 2014 Online Retest Technical Set-up Training Mar 24, :30 am 1:00 pm Apr 14, :00 pm 2:30 pm

Transcription

1 Georgia CRCT 2014 Online Retest Technical Set-up Training Mar 24, :30 am 1:00 pm Apr 14, :00 pm 2:30 pm Webinar Etiquette: - Please use the Audio Setup Wizard in the Tools Menu to configure and test your audio settings before the presentation begins. - To eliminate interference from background noise in your area, please leave the Talk Button on mute if you are not speaking. - Due to the number of participants, we request that questions be submitted via Chat at the designated times in the presentation. 3/24/2014 1

2 Introductions Georgia Department of Education Tony Eitel, Director, Assessment Administration Dr. Robert McLeod, CRCT Assessment Specialist * CTB/McGraw-Hill Deborah Meloche, Senior Program Manager Nadia Greer, Program Associate Tiffany Bennett, Customer Care Project Lead Yogesh Vazirani, Online Implementation Manager Kasia Forsyth, Briljent Presenter 3/24/2014 2

3 Preparation for the CRCT Online Retest is a 3 step process Today is Checkpoint 2 Checkpoint 1 Checkpoint 2 Checkpoint 3 Registration and Technology Survey (RTS) Training RTS data entry period Site Readiness Training March 24 and April 14 Test Delivery Client (TDC)Installation Site Support and Troubleshooting Site certification Test Administration System (TAS) Training April 17 and April 30 Content Installation Test Setup/ Assignment Practice Tests Final Workstation Check Slide 3

4 Agenda Retest Scope and Updates Roles and Responsibilities System Overview Network and Workstations Requirements Site Readiness Steps Site Preparation Considerations Support Resources Important Dates Q&A 3/24/2014 4

5 Update to Online Testing Program Version Display on Login Screen 20 minute Inactivity timer. Timer displayed on Pause Screen. Network Utility included with InstallAnywhere & RunAnywhere Clients

6 CRCT Online Retest Scope Tests Administration Dates Subjects Online Practice and CRCT Online Retest Practice Window: May 5 July 25, 2014 CRCT Online Retest: May 12 July 25, 2014 Systems select up to two 5-day testing windows Reading: grades 3, 5, and 8 Mathematics: grades 5 and 8 Student Data Pre-loaded in the system using Spring 2014 student Pre-ID Reporting 2-day turnaround for schools that test entirely online Important: test sessions must be closed and CTB notified 5-day turnaround based on paper pencil test 3/24/2014 6

7 Roles Overview System Test Coordinator Assessment policies, procedures and possible test scheduling School Test Coordinator / Test Examiner Test scheduling, student management, test administration, and invalidations Roles Overview School Technology Coordinator Setting up hardware and installing software for each school computer System Technology Coordinator Equipment and ISP, proxy servers, firewalls and WAN connections at each school

8 Roles and Responsibilities Tech Coordinator Before Test Receive Login and Password s Complete Site Readiness Activities Review Site Readiness and Installation Instructions Verify network and workstation configuration Run Network Utility software Install test software Download test content Complete practice test During Test Assist Test Examiners with technical issues After Test Use the Uninstall Utility to remove test software from workstations

9 Online System Overview Student testing software (TDC) Lock down browser Test Delivery Client (TDC) Student data management Test assignments Testing status Test Administration System (TAS)

10 Test Delivery Client Student Experience Enhancement Network Requirements Workstation Requirements Select a Standard or Custom Install (suggested for large systems) Site Readiness Steps For a Positive Testing Experience

11 Network Requirements Bandwidth T1, high-speed cable, or high-speed DSL recommended Minimum 1.5 Mbps upload and download Firewalls Port 80 and 443 must be open Proxy Servers Do Not Cache Dynamic Pages Allow both HTTP and HTTPS traffic for *.ctb.com (use IPs if needed) You can whitelist the following IPs: ; ; Prioritize traffic to and from *.ctb.com Users must have credentials if proxy authentication is enabled Web Content Filtering Do not block MP3 (Text to Speech) LAN Wireless OK Do not overload WAP

12 Site Readiness Steps* Step 1 Confirm Minimum Requirements Step 2 Determine Installation Method and Access/Download Installer Step 2 - Uninstall 2013 Test Delivery Client Software (MUST) Step 3 Install Software Step 4 Run Network Utility (Standard Install) Step 5 -Install Test Content Step 6 Verify Installation - Take a Practice Test Step 7 Confirm Readiness *Steps included on in Site Readiness Guide

13 Workstation Requirements Hardware and Memory Minimum: 1.3 GHz processor (PC & Linux), 1.8 GHz processor (MAC), 1 GB, 1 GB disk space available Monitor/ Speakers Minimum screen size 10 Minimum 1024 X 768 pixels Volume on for Text To Speech Accommodated Students (Operational); headset Operating System Windows - XP SP3, Vista SP1, Windows 7(32 & 64), Windows 8(64) Mac 10.6, 10.7, 10.8 Intel Linux - Linux Fedora 11 (Red Hat), OpenSUSE 11.1, or Ubuntu 9.04 Tablets not Supported for Summer 2014

14 Workstation Requirements (cont d) Additional Software

15 Installation Methods Standard and Custom Option 1: Standard Installer Standard interactive installation process Places installed client into default installation directory c:\program files\ctb\online Assessment (Windows, for example) TDC is run by launching executable from directory Option 2: Custom Installer Non-interactive installation process Places client files into common application data directory c:\documents and settings\all users\application Data\CTB (Windows XP, for example) Unpacked TDC client immediately runs from directory Key Differences between Option 1 and Option 2 Client file location on local disk is different between the 2 options Option 2 flexibility Installation executable launch point can be anywhere accessible to workstation (network, removable media, workstation, etc.) Directory used for unpacking / execution accessible to all users System administrators not required for running installation package Options to mass deploy executable to workstations via systems management tools, network share, images, etc.

16 Installation Methods Standard and Custom Which Installer Method Should I Use? Standard Installer Custom Installer Standard Software Installation Process Sites can use silent Install Scripts. Users must have read/write permissions. Recommended for MAC, Thin Client and Deepfreeze (or similar) sites There are several options to install using the Custom TDC Installer. This presentation will cover three methods. Choose the method best suited for your location. Option 1: Install from/on Workstation Option 2: Install from Server to Workstation Option 3: Install from Workstation with Content on the Server Slide 16

17 Site Readiness Steps Step 2 Uninstall* the 2013 Test Delivery Client (TDC) PC Uninstall via Test Delivery Client Uninstall Tool 2. Locate CTB 3. Online Assessment and Choose Uninstall 1. PC Choose Start/ All Programs *Uninstall step is only applicable to sites that tested online during the previous year

18 Access the Test Delivery Client Software Test Administration System DEMO Web site Navigate to this menu shown and click on Install Software Slide 18

19 Site Readiness Steps Step 3 Install Software - Ancillary Software

20 Site Readiness Steps Step 3 Ancillary Software Key Points to consider Use the version of Java and Adobe Air that apply to your Operating System. Java 7 Update 45 is the most recent version certified for TDC for PC Operating Systems. Adobe Air 3.9 was the most recent version certified for TDC. Turn off auto update for Java and Adobe Air during testing. Disable Screen Saver during testing. No system level workstation updates should be pushed out during test sessions. 3/24/

21 Site Readiness Steps Step 3 Install Software - Access the TDC Installer and Install TDC Download executable and run installer on each machine Operating System Platform WINDOWS XP SP3, Vista SP1, Windows 7, Windows 8 MAC 10.6, 10.7, 10.8 Intel Only LINUX Fedora 11, OpenSuse 11.1, Ubuntu Click the appropriate link above 2. Choose to Run the File Live Links Follow Installation Steps

22 Site Readiness Steps Step 3 Install Software - Set Proxy Credentials if Needed Enter Proxy Information if Required at Site 1. Open etc folder 2. Open proxy.properties file in text editor. 3. Enter proxy info (if needed) and save.

23 This image cannot currently be displayed. Site Readiness Steps Step 4 Run the Network Utility Confirm application installation and connectivity by using the Test Delivery Client s network utility: From the Network Connectivity Test tab, click Start. The first three questions should result with Yes which confirms that the application has been correctly installed. Launch the Network Utility On the First Tab (Network Connectivity Test), click Start. Questions 1, 2 and 3 should return Yes which indicates that the application has been correctly installed. This method does not confirm content installation. Click also on Bandwidth Simulation and the Text to Speech and run tests

24 Access the Test Content Test Administration System DEMO Web site Navigate to this menu and click on Download Test Slide 24

25 Load the Test Content(Standard) Navigate to objectbank folder location. Download content zip package and unzip into this folder and delete zip file 3/24/

26 Site Readiness Steps Step 6 - Verify Setup on a few select workstations Attempt to launch and login to the Test Delivery Client (TDC): Log in the Test Administration Demo site Create a fake student John Doe then schedule and assign a practice test Print the test ticket Launch Test Delivery Client software and login as the John Doe student using the information on the test ticket If the application launches and you can see the welcome screen, then the application have been setup correctly.

27 Test Delivery Client Setup Standard In order for the TDC to work properly and deliver an assessment, the following conditions must be met on each workstation: Appropriate versions of AIR (or Flash, on the Mac) and the Java Runtime Environment must be installed and runnable by the logged-in user during testing. The Test Delivery Client must be installed, and the Test Delivery executable must be runnable by the logged-in user during testing. This executable must not be prevented from executing other processes, specifically java.exe. The java executable must not be prevented from executing other processes. The java executable must be able to make HTTP/HTTPS connections on ports 80/443 to *.ctb.com addresses. The java executable must be able to bind and listen on TCP port The java component uses this port to receive requests from the Flash UI component. The logged-in user during testing must have write access to [TDC installation location] and subfolders. Slide 27

28 Site Readiness Steps Step 7 Confirm Readiness From open the Site Readiness Guide document Save in a separate file the form at the end of the document Or print the form Complete all form sections and or fax to CTB and System Test Coordinators this is the confirmation that the site is ready for testing

29 Custom Installer Options Test Delivery Client Setup Custom Several options Option 1: Install from Workstation Option 2: Install from Server Option 3: Install from Workstation with Content on the Server Slide 29

30 Test Delivery Client Setup Custom Option 1 Custom Installer Option 1: Install from Workstation Download the TDC Client executable link to the local workstation desktop. Download and Add Content to a local workstation folder (determined by site). Right click on Executable link and choose to Create a Shortcut. Right click on Shortcut and choose Properties. Edit Shortcut Target by adding Configuration Switches for proxy (if site required) and Content folder location (added in 2nd step above.) Double click shortcut to install (TDC), content and launch TDC. Verify few workstations by logging in to the Test using a fake account from the TAS Training Site. Slide 30

31 Test Delivery Client Setup Custom Option 1 Custom Installer - Option 1: Install from Workstation A) Place executable, shortcut and content on a workstation. B) Use shortcut to launch the testing client. Operating System Platform WINDOWS XP, Vista, Windows 7, Windows 8 MAC 10.6, 10.7, 10.8 Intel only LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04 Live Links Click the appropriate link above 2. Choose to Save executable to desktop. 3. Choose Close. Slide 31

32 Test Delivery Client Setup Custom Option 1 Custom Installer - Option 1: Install from Workstation 4. Create a content folder on the workstation. (example: EarlyStressContent). 5. Add the test content into the workstation content folder you just created. Slide 32

33 Test Delivery Client Setup Custom Option 1 Custom Installer - Option 1: Install from Workstation 6. Next, right click on the test delivery client exe and create a shortcut. 8. Next, right click on the shortcut and choose properties. You can set the configuration points for the application for proxy and content. 7. Now there are 2 OAS TDC icons on the desktop Slide 33

34 Test Delivery Client Setup Custom Option 1 Custom Installer - Option 1: Install from Workstation 8. Add configuration points for Proxy (if applicable at site) and Content Choose to apply, save and close the shortcut. Content Only "C:\Documents and Settings\[your_computer]\Desktop\OAS.exe" /content=c:\test_content Proxy and Content "C:\Documents and Settings\[your_computer]\Desktop\OAS.exe" /proxy=[domain]\[user]:[password]@hostname: port /content=c:\test_content It is not necessary to name the content folder Test_Content. This is just an example. You will use this folder for all content. Slide 34

35 Test Delivery Client Setup Custom Option 1 Custom Installer - Option 1: Install from Workstation 9. Students will click on the shortcut to run the application. On first run, the shortcut will access the executable and locally install the TDC software, grab the content from the location you indicated and copy to the objectbank folder on the workstation, set proxy (if you added to the configuration) and launch the TDC. The student can then begin the test. Login Begin Test **Note - You can copy the content folder and shortcut you created, along with the TDC executable to other testing workstations rather than repeat these steps on all machines. Slide 35

36 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server Download the TDC Client executable to a server. Download and Add Content to a folder on the server. (determined by site). Right click on Executable link and choose to Create a Shortcut. Right click on Shortcut and choose Properties. Edit Shortcut Target by adding Configuration Switches for proxy (if site required) and Content folder location (added in 2 nd step above.) Push Shortcut Executable to all Testing Workstations. Double click shortcut at workstation to install TDC, content and launch TDC. Verify few workstations by logging in to the Test using a fake account. Slide 36

37 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server A) Place executable, shortcut and content on a server. B) Copy the shortcut to the workstations. C) Use shortcut to launch the testing client. Operating System Platform WINDOWS XP, Vista, Windows 7, Windows 8 MAC 10.6, 10.7, 10.8 Intel only LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04 Live Links Click the appropriate link above 2. Choose to Save executable to server. 3. Choose Close. Slide 37

38 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server 4. Create a content folder on the server. (example: EarlyStressContent). 5. Add the test content into the server content folder you just created. Slide 38

39 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server 6. Next, right click on the test delivery client exe and create a shortcut. 8. Next, right click on the shortcut and choose properties. You can set the configuration points for the application for proxy and content. 7. Now there are 2 TDC icons on the Server Slide 39

40 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server 9. Add configuration points for Proxy (if applicable at site) and Content. Content Only " \\Testing\Server1\TDCLocation\OAS.exe /content=\\ Testing\Server1\TDCLocation\Test_Content Proxy and Content " \\Testing\Server1\TDCLocation\OAS.exe /proxy=[domain]\[user]:[password]@hostname: port /content=\\ Testing\Server1\TDCLocation\Test_Content 10. Choose to apply, save and close the shortcut. UNC/Mapped Drives are ok to use in the configuration. It is not necessary to name the content folder Test_Content. This is just an example. You will use this folder for all content. Slide 40

41 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server 11. The Server should now contain a Content Folder, OAS.exe and Shortcut to OAS.exe. Copy the Shortcut to all testing workstations. Note It is not necessary to name the content folder Test_Content. This is just an example. You will use this folder for all content. Slide 41

42 Test Delivery Client Setup Custom Option 2 Custom Installer Option 2: Install from Server 12. Students will click on the shortcut to run the application. On first run, the shortcut will access the executable from the server, locally install the TDC software, grab the content from the location you indicated and copy to the objectbank folder on the workstation, set proxy (if you added to the configuration) and launch the TDC. The student can then begin the test. On subsequent runs, the application will verify the content and only download locally if newer content exists on the server. Login Begin Test Slide 42

43 Test Delivery Client Setup Custom Option 3 Custom Installer - Option 3: Workstation Install. Content on Server Download the TDC Client executable link to a workstation. Download and Add Content to a folder on the server. (determined by site). Right click on Executable link on workstation and choose to Create a Shortcut. Right click on Shortcut and choose Properties. Edit Shortcut Target by adding Configuration Switches for proxy (if site required) and Content folder location (added in 2 nd step above.) Copy Shortcut and Executable to all Testing Workstations. Double click shortcut at workstation to install Test Delivery Client (TDC), content and launch TDC. Verify few workstations by logging in to the Test using an Test Account. Slide 43

44 Test Delivery Client Setup Custom Option 3 Custom Installer - Option 3: Workstation Install. Content on Server A) Place executable and shortcut on workstations. D) Push shortcut out to all testing workstations. B) Place content on a server,. E) Use shortcut to launch the testing client. C) Pre-set the configuration on the shortcut before you copy to workstations. Operating System Platform WINDOWS XP, Vista, Windows 7, Windows 8 MAC 10.6, 10.7, 10.8 Intel only LINUX Fedora 11, OpenSuse 11.1, Ubuntu 9.04 Live Links Click the appropriate link above 2. Choose to Save executable to desktop. 3. Choose Close. Slide 44

45 Test Delivery Client Setup Custom Option 3 Custom Installer - Option 3: Workstation Install. Content on Server 4. Create a content folder on the SERVER. (example: Create a content folder on the desktop). 5. Add the test content into the SERVER content folder you just created. Slide 45

46 Test Delivery Client Setup Custom Option 3 Custom Installer - Option 3: Workstation Install. Content on Server 6. Next, right click on the test delivery client exe and create a shortcut. 8. Next, right click on the shortcut and choose properties. You can set the configuration points for the application for proxy and content. 7. Now there are 2 TDC icons on the desktop Slide 46

47 Test Delivery Client Setup Custom Option 3 Custom Installer - Option 3: Workstation Install. Content on Server 8. Add configuration points for Proxy (if applicable at site) and Content. 9. Choose to apply, save and close the shortcut. Content Only "C:\Documents and Settings\[your_computer]\Desktop\OAS.exe" /content=\\testing\server1\tdclocation\test_content Proxy and Content "C:\Documents and Settings\[your_computer]\Desktop\OAS.exe" /proxy=[domain]\[user]:[password]@hostname: port /content=\\testing\server1\tdclocation\test_content Slide 47

48 Test Delivery Client Setup Custom Option 3 Custom Installer - Option 3: Workstation Install. Content on Server 9. Students will click on the shortcut to run the application. On first run, the shortcut will access the executable and locally install the TDC software, grab the content from the location you indicated and copy to the objectbank folder on the workstation, set proxy (if you added to the configuration) and launch the TDC. The student can then begin the test. Login Begin Test **Note - You can copy the content folder and shortcut you created, along with the TDC executable to other testing workstations rather than repeat these steps on all machines. Slide 48

49 Test Delivery Client Setup Access Help Custom Installer How to Access Help How to Access Help Create a shortcut from the Testing Executable. Add /help as the switch. Help Options Double clicking the shortcut will display the below help options. Slide 49

50 Test Delivery Client Setup Verify Custom Custom Installer Verify Setup on a few workstations Launch Test Delivery Client software. Login using a fake login from the (OAS) training site. If the application launches and login completes, then the application and content have been setup correctly. Slide 50

51 User Accounts (Key Differences) DEMO Account to Complete Site Readiness/Certification Activities Login credentials to access (March 24 th ) All Districts & School names appended with the word DEMO Fake Students created for every school Download and Install TDC Client (Standard or Custom) Download and Install DEMO content package. Schedule DEMO Tests, Launch Client and Complete Workstation Readiness Operational Account to take the CRCT Online Retest Login credentials to access (April 21 st ) RTS data will be used to create hierarchy Student data will be loaded from the Spring PreID file for Grades 3, 5 & 8. Download and Install TDC Client (Standard and Custom) Download and Install FINAL Operational & Practice Tests content package. Perform Final Workstation Check. Schedule CRCT Operational Retest and Practice Tests 3/24/

52 RTS Readiness Panel 3/24/

53 For a Positive Testing Experience Screen savers/power management set to a longer timeout Restore software (Deep Freeze, etc.) configured to retain test data after reboot Restrict when possible intensive bandwidth use during testing (VoIP, Payroll, Drop box) Text To Speech Volume and MP3 All other applications closed on testing machines during the test Laptop protocol Use AC power, wired access, wireless check Anti-virus software full scans scheduled after testing hours For a Positive Testing Experience Whitelist *.ctb.com (or CTB IPs if applicable)

54 Student Experience Lost Network Lost connectivity Wait screen notification (60 seconds) Option to exit after retry Proctor alert Graphical indicator of network retry Zero time log back into test 1. Connectivity between workstation and CTB server disrupted. 3. Failure to reconnect after 60 seconds Exit Test 2. Attempts to Reconnect to Test for 60 seconds Successful reconnection within 60 seconds Test automatically resumes

55 CRCT Support Resources Test Coordinators Students locked out of the system before completing the test CTB.com/gacrct Technology documentation Troubleshooting Guide CTB Support Questions about site readiness Technical issues that do not appear to be local Issues creating/obtaining user accounts for the system Assistance with application functions DOE Testing policies and procedures 3/24/

56 Support Resources Managing CRCT Online Issues Resolution Approach Test Window Extension Local Site Collaboration /Troubleshooting LAN / WAN / ISP Bandwidth intensive applications CTB Customer Service Assistance General TAS / TDC functionality questions/ issues 3/24/

57 CRCT Online Resources Administration Policies and Procedures Assistance CRCT Support Georgia Department of Education Dr. Robert McLeod, CRCT Assessment Specialist CTB/Georgia Help Desk Phone: Phone: , option 2 Hours of Operation: 8:00 am - 6:00 pm EST 3/24/

58 CRCT Important Dates Milestones Dates Technical Set-up Training - Session 2 April 14, :00 pm - 2:30 pm, EST Test Administration Training - Session 1 April 17, :00 pm - 2:30 pm, EST Test Administration Training - Session 2 April 30, :00 pm 3:30 pm, EST Technology Coordinator final check and Q&A May 2, :00 pm 2 pm, EST DEMO Online Retest User Account :- TDC Download & DEMO Content CRCT Online Retest Operational User Account : - Final Operational and Practice Test Content Complete Site Readiness activities Online Practice Test Administer CRCT Online Retest March 24, 2014 April 21, 2014 Min one week prior to your site testing online May 5 July 25, 2014 May 12 July 25, /24/

59 Looking Ahead Test Delivery Client and Demo Content Available using Demo User Accounts Choose the Best Installation Method for your site Verify Workstation Readiness. Complete Site Certification form Mark RTS Readiness Progress entry for Checkpoint 2 Attend Test Administrator Training in mid-april. Final Operational & Practice Test Content Available using Operational User accounts CTB staff resources are available to support installation and troubleshooting Slide 59

60 SITE CERTIFICATION FORM 3/24/

61 TEST ADMINISTRATION SYSTEM Test Administration Site (TAS) Manage Student and User Profiles Manage Test Sessions Print Test Tickets Monitor Testing Status Slide 61

62 Q & A 3/24/

63 CRCT Online Retest Thank you for your participation! 3/24/