FasTrack Professional

Transcription

1 FasTrack Professional From Auveco Version 1.0 January, 2008 Operations Manual

2 This End-User License Agreement ("License Agreement") is a legal agreement between you (either an individual or a single entity) and AUTO VEHICLE PARTS CO. ("Au-ve-co") for the software product identified as Au-ve-co's FasTrack Pro Version 1.0, which includes computer software and may include associated media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this License Agreement. If you do not agree to the terms of the License Agreement, do not install or use the SOFTWARE PRODUCT; you must return it uninstalled and unused to Au-ve-co. SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. This SOFTWARE PRODUCT is licensed, not sold. The SOFTWARE PRODUCT is intended for use solely in conjunction with Au-ve-co fasteners supplied by an authorized Au-ve-co distributor. 1. Grant of License. This License Agreement grants you the following rights: (a) Applications Software. You may install and use one copy of the SOFTWARE PRODUCT, or any prior version for the same operating system, on a single computer. (b) Storage/Network Use. You may also store or install a copy of the SOFTWARE PRODUCT on a storage device, such as a network server, used only to install or run the SOFTWARE PRODUCT on your other computers over an internal network owned and accessible exclusively by you at a single, fixed physical location. 2. Description of Other Rights and Limitations. (a) Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT. (b) Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT. (c) Support Services. Au-ve-co may provide you with support services (including, but not limited to, timely product and OEM price updates) related to the SOFTWARE PRODUCT ("Support Services") for a predetermined annual fee. Au-Ve-Co may require that an annual update of the software and/or an annual update of the OEM pricing be installed on a predetermined date as a condition for continued use of the software. Use of Support Services is governed by the Au-ve-co policies and programs described in the user manual, in "online" documentation, and/or in other Au-ve-co-provided materials. Any supplemental software code provided to you as part of the Support services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this License Agreement. With respect to information you provide to Au-ve-co, Au-ve-co may use such for its business purposes. (d) Termination. Without prejudice to any other rights Au-ve-co may terminate this License Agreement if you fail to comply with the terms and conditions of this License Agreement. In such event, you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts and confirm to Au-ve-co in writing that you have done so. 3. Copyright. All title and copyrights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, text, and "applets" incorporated into the SOFTWARE PRODUCT), the accompanying printed materials and any copies of the SOFTWARE PRODUCT are owned by Au-ve-co or its suppliers. The SOFTWARE PRODUCT is protected by copyright laws and international treaty provisions. Therefore, you must treat the SOFTWARE PRODUCT like any other copyrighted material except that you may install the SOFTWARE PRODUCT on a single computer provided you keep the original solely for backup or archival purposes. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. 4. Dual-Media Software. You may receive the SOFTWARE PRODUCT in more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single computer. You may not use or install the other medium on another computer. You may not loan, rent, lease, or otherwise transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the SOFTWARE PRODUCT. 5. Governing Law. This License Agreement is governed by the laws of the State of Kentucky. LIMITATION ON WARRANTIES: NO WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AU-VE-CO DISCLAIMS ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON- INFRINGEMENT, WITH REGARD TO THE SOFTWARE PRODUCT, AND THE PROVISIONS OF OR FAILURE TO PROVIDE SUPPORT SERVICES. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AU-VE-CO BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. 2

3 Distributor Information Important Notice: Auveco licenses its use only through qualified Auveco distributors. The distributor is responsible for installing and maintaining the software as a service to their body shop customers. The distributor is the first source of information and training on the software and is also responsible for supplying regular updates to the program. These updates will keep FasTrack Pro product and pricing information up to date and will also provide occasional fixes and/or enhancements to the software. The responsibility of installing and setting up FasTrack Pro belongs to the distributor. The Distributor suserid and PASSWORD should not be given to the body shop! This USERID and PASSWORD combination is your key to important features that need to remain secure to protect your investment. System Requirements: Intel Pentium processor, 133 MHz Pentium compatible CPU (or better) Windows 2000, XP, or Vista required for utilizing SoMo650 Mobile Computer 64 megabytes (MB) of RAM absolute minimum, more memory generally increases performance 16MB of RAM 25MB of free disk storage space CD-ROM drive Super VGA monitor (supporting 65,000 colors) Windows Compatible Inkjet or Laser printer (Preferred for bar coding printing) It is preferred that the shop has an Internet connection for or file transfer Distributor Installation of FasTrack Pro v1.0 If you are upgrading from a previous version of FasTrack please skip to page 14. DO NOT USE THESE INSTRUCTIONS FOR AN UPDATE OF AN EXISTING INSTALLATION! These are the basic instructions for a New Install of FasTrack Professional Version 1.0, please read the entire instructions through prior to installing. You should note that with older systems this process will take some time, easily 60 minutes or more, for the much slower systems to complete the entire operation. It is important to set aside ample time when the system will not be interrupted in the process. After the close of the business day may be the safest time. Backing up the existing system prior to update is highly recommended. Important Notices: Please Read Before Continuing Auveco licenses the use of FasTrack only through qualified Auveco distributors. THE DISTRIBUTOR IS RESPONSIBLE FOR INSTALLING AND MAINTAINING THE SOFTWARE and is the first source of information, training and the supplying of regular updates to his FasTrack customers. The FasTrack Pro Operations Manual is located on the CD in the Documents file folder. Please print and read the FasTrack Pro Operations Manual before proceeding! 3

4 Before you begin, close down all other Windows applications and disable any screen savers you have running. (Go to Start, Settings, Control Panel and double click the display icon. Click on the Screen Saver tab and set screen saver to none. Close all windows and return to your windows desktop. New Install STEPS 1. Insert the FasTrack Pro v1.0 CD-ROM into drive. The AUTORUN feature of Windows should bring up the installation procedure screen as shown. 2. Select Full Installation and follow the instructions shown on the screen. Make sure you select Repair IF the InstallShield Wizard Screen shown is displayed 4

5 You may need to restart the computer to register the FasTrack Pro software into the Windows Registry. Note: Every new registered FasTrack Pro installation needs to be branded! If this is not done, FasTrack Pro will print invoices marked as Demo. 3. After installation, sign in to FasTrack Pro using the Manager s sign in and password which is provided in the cover letter. 4. From the Main Menu, select File Maintenance, then select Brand System and follow the instructions to brand the FasTrack Pro installation with the body shop s name AND the distributor s name which will appear on each invoice along with other FasTrack Pro documents. 5. From the Main Menu, select File Maintenance, then select Update OEM Pricing to load the current item list with OEM List prices into FasTrack Pro. 6. If a Palm based scanner or the FT-SCAN2 (Socket SoMo650) scanner is being used with FasTrack Pro please refer to the instruction sheets that accompanied the unit or go to the Auveco website and download the current PDF documents. 7. When installation is finished, remove the CD and have the body shop store it in a safe location. Close all running programs and restart the computer if necessary to register the FasTrack Pro software into the Windows Registry. 8. The body shop can now sign in to FasTrack Pro using the appropriate sign in and password. FasTrack Pro is now ready to use! Installing FasTrack Pro to Server: 1. Map a drive letter to the shared network resource that has enough free space to contain FasTrack Pro folder (Preferably Y: ) Note: All FasTrack Pro users should have full access to this folder location. 2. Run the above FasTrack Pro installation procedure from a workstation, but redirect the installation to the mapped network drive, instead of Drive C: (for instance Y:\FasTrack Pro ). 3. Restart the workstation. 4. Create a shortcut to the FasTrack Pro.exe which will now be located in Y:\FasTrack Pro to each workstation. Adding Items and Reference Numbers: Many distributors want to use their own numbering system instead of or in conjunction with FasTrack Pro. This is done through a system of reference numbers that can be quickly applied to all of your body shops. FasTrack Pro also allows you to add non-auveco items to the database (Shop rags, gloves, etc ). Adding a New item 1. From the Main Menu, click the Item Information button 2. From the Inventory File Management screen click the Add button 3. Input your part number into both the Auveco # and Item/Ref # fields 4. Add a description and fill out any of the other fields you find useful 5. You can mark this item for either On-Demand (label prints one time and is automatically unmarked) or Bin Label (stays marked: use this option if you plan on printing more than one set of labels now or in the future) 6. Click Save 5

6 Adding a Reference Number This can be done two ways: Option 1: For adding a single number 1. From the Main Menu, click the Item Information button 2. From the Inventory File Management screen, click on the Lookup tab 3. Enter the Auveco # you want to reference into the Auveco # field 4. Click the Search button 5. Click the edit button on the Inventory File Management screen 6. Change the information in the Item/Ref# field to your part number 7. Click Save Option 2: For adding a batch of numbers 1. From the Inventory File Management Screen click on the Ref# button 2. Enter the Auveco#, Hit Tab 3. Enter a reorder point (optional), Hit Tab 4. Enter a cost (optional), Hit Tab 5. Enter your reference # Hit Tab 6. As each line is completed you will be asked if you want to save that line. Choose Yes, if you are sure you entered it correctly. 7. Repeat until you have entered all of your numbers 8. At this point you may print a list of your reference numbers to review by pressing the Print List button. 9. If you are positive that you have entered the correct information, click the Post Records button. Note: You may find item numbers that are excluded from use as Item/Ref numbers. These include existing Auveco numbers as well as some part numbers used by our competitors. After completing either option, you should reindex/pack your database. Steps to reindex/pack 1. Return to the Main Menu 2. Click on the File Maintenance button 3. Click OK at the 2 prompts 4. Click the Reindex/Pack All Files button 5. Click OK at both prompts Saving Items and Reference Numbers to Disk or File: If you would like to use the same set of reference numbers at multiple body shops, FasTrack Pro allows you to save your system of numbers to a floppy disk or file. 1. From the Main Menu click the File Maintenance button 2. Click OK at both warning prompts 3. Select OK or Cancel when prompted. Selecting Cancel creates the file in the C:\avft_data directory. This file can then be copied to a CD-ROM. FasTrack Pro will copy your reference information to the disk or file and you can load it at your other shops as explained in the next section. 6

7 Loading Item and Reference Number from a Disk: 1. From the Main Menu, click the File Maintenance button 2. Click the Update Reference File button 3. When prompted, insert your reference number diskette or CD 4. When the update is complete, reindex/pack the database (refer to the Adding Items and Reference section for instructions) Uninstalling FasTrack Pro: 1. From the Windows Control Panel (My Computer > Control Panel) click Add/Remove Programs 2. Locate and click Auveco s FasTrack Pro for Windows 3. Click Change/Remove 4. Delete the FASTRACK directory and the AVFT_DATA directories and restart the PC if necessary to register these changes to the Windows Registry Body Shop Information Introduction: Auveco s FasTrack Pro for Windows is a tool that allows body shops to recover the cost of fasteners used in collision repair and also provides powerful inventory control and tracking functions. At the core of FasTrack Pro is a large database of body repair fasteners sold by Auveco, including OEM numbers and pricing. FasTrack Pro uses this information to create professional, nicely formatted Supplemental Invoices that can be submitted to the insurance company for payment. Signing on: 1. Start FasTrack Pro by double clicking the icon on your desktop. If no icon is present start the program by Start > Programs > Auveco s FasTrack Pro for Windows > FasTrack Pro for Windows. 2. Choose whether you wish to use FastInvoice or FasTrack Pro 3. FastInvoice does not require a sign On and is used for creating the supplemental invoice only, no RO needed. 4. Clicking on FasTrack Pro will take you to a Sign On screen, enter USER ID: bdyshop and PASSWORD: password 5. Click Sign On 6. If asked Do you want to print an (Overdue Repair Order) report? answer No. 7. You are now at the FasTrack Pro Main Menu 7

8 Main Menu: Insurance Co. Insurance Company information allows you to keep track of the many insurance companies you deal with. You can use this information to run billing reports on each insurance company. Technicians A technician code is mandatory on each Repair order. This section allows you to set up a code for each of your technicians. Using these codes will allow you to print a number of reports based on technician performance and productivity. Sales Tax This section allows you to edit your local sales tax rate. Item Information The Item Information section is your access point to the FasTrack Pro item database. It allows you to look up, add, edit and print information on every item in the FasTrack Pro system. This section also contains powerful inventory functions. Scanner The Scanner section is where FasTrack Pro interfaces with the optional SoMo650 mobile computer/scanner. Repair Orders The Repair Order section is where you will keep track of all of your repair jobs. Invoicing The Invoicing section is where you will enter items used on each repair order. It is also where you will print your supplemental invoice for the insurance company. Item Usage Forms Clicking the Item Usage Form button will print a form that allows you to record the parts used on a job. Basic Navigation: Each of the main sections in FasTrack Pro use a tabbed interface. Each screen contains 4 tabs Item Information: This is where you will view, add, edit and delete records from the FasTrack Pro database. This is also where you will find the button that returns you to the main menu. 8

9 Browse: The browse tab shows the database information in table format. You can sort each column by clicking on the header. Lookup: This tab allows you to search by different fields. Print: The print tab is where you will print reports and labels. Basic Workflow: 1. Sign on to FasTrack Pro 2. From Main Menu click the Repair Orders button 3. Click [Add] in the lower left corner 4. Enter at least a unique Repair Order#, Technician ID, Year and Model (the rest of the fields are optional) 5. Click [Save] in lower left corner 6. To immediately start adding items to your invoice, hit [Create Invoice] 7. Enter Item # in input box. Hit Tab twice unless you need to change the item description. 8. Enter Qty. Hit Tab 9. Do you want to save this line? Answer yes 10. Repeat for all numbers 11. Click [Finished]. This will take you back to the Main Tab 12. Click [Print Invoice] 13. When you are done with each order, you will need to return to the Repair Order Section, navigate to the appropriate RO and click the Close Order button on the Main Tab. If you forget to do this, FasTrack Pro will remind you to close RO#s after 7 days (message when you sign on). Note: Entering a finished date on the Repair Order Main Tab does not actually close the Repair Order. You must click the Close Order button. FastInvoice: FastInvoice is a bare bones version of FasTrack Pro that s sole purpose is printing invoices. If you want to create invoices with a minimum amount of detail, the answer is FastInvoice. To print an invoice using FastInvoice: 1. From the Sign-on screen (you don t even need to sign-on to use FastInvoice) click the FastInvoice button 2. Click the Add button 3. Enter a Technician ID, Repair Order #, Make and Model 4. Click Save 5. You are ready to enter item detail! Click OK 6. Enter an Item#, Hit Tab twice unless you need to change the item description field. Tab to Qty, enter quantity used. Hit Tab 9

10 7. Do you want to save this Line? Answer Yes 8. Repeat for all numbers 9. Click Finished This will take you back to the Main Tab 10. Click Print Invoice 11. Are you sure? Click OK 12. Send Report to Printer? Yes to print, No to preview to screen Inventory Functions: FasTrack Pro includes powerful inventory functions that allow you to keep track of all of your FasTrack Pro items, record your cost and set up reorder points so you are never caught without crucial parts! All of the inventory functions are accessed from the Item Information section. Initial Count To start a perpetual inventory you must first count your on-hand stock 1. From the Item Information Tab of the Item Information section, click the Count button 2. Enter an Item/Ref#, the on hand Qty, a Reorder point, your cost, the date of the count and hit tab. 3. Do you want to save this line? Answer yes 4. Repeat for all numbers 5. Click the post records button 6. Your initial count is complete! Purchases As you purchase more stock, you will want to update your inventory. 1. From the Item Information Tab of the Item Information section, click the Purchase button 2. Enter an Item/Ref#, Qty, Date, Reorder point and Cost (if you need to adjust them) and a PO Number. Hit tab. 3. Do you want to save this line? Answer yes 4. Repeat for all purchased items 5. Click the post records button Adjustments Occasionally it may be necessary to make adjustments to your inventory. 1. Click the Lookup tab 2. Enter the item you want to adjust, click search this will take you back to the item information tab 3. Click the Adjust button 4. Click the Add button 5. Enter your Initials in the Who field 6. Enter your adjustment into the Qty Adjust field (ex or 5.00) 7. Add a Note if you wish 8. Click Save 9. Click the Return button 10

11 File Maintenance: Reindex/Pack All Files Whenever major system changes are made, you will need to reindex the FasTrack Pro database to keep it running efficiently. License Agreement Click to review the license agreement Change System Password To ensure privacy, the password can be changed whenever necessary. The password must be less than 10 characters in length and consist of only numbers and letters. No special characters are permitted. Modify Next Invoice# This allows you to control the automatic invoice sequence by establishing the initial value. Modify Billed Since Date This allows you to modify the screen indicators that keep a running total of the dollars invoiced through FasTrack Pro. Enable Billing Output This is the interface from FasTrack Pro to Auto Focus. Subscribers to iautofocus from new era software ( will receive the instructions on using this function. Enable RO Creation If you are using the optional FasTrack Pro scanner, this button will enable on-the-fly Repair Order # creation. This means you no longer have to enter the Repair Order in FasTrack Pro prior to entering information into the scanner! Update OEM Pricing Used during the annual data update to maintain the OEM list pricing supplied by Auveco. Update Purchase Cost If you would like to batch update your purchase costs you may do so through this function. 1. Create a file in a spreadsheet program (like excel) with 2 columns (one for item/ref# and the other for cost). 2. Save this in comma separated value format with the filename pocost.csv into the c:\avft_data directory/file folder. 3. Return to the File Maintenance Screen and click the Update Purchase Cost button. Update New Items We will occasionally distribute database updates with new item information. When we do so, this is the function you will use to update your system. 11

12 Batch Add New Items If you would like to add many new items in one batch you may do so through this function. 1. Create a file in a spreadsheet program (like excel) with 12 columns: Item No., Ref Num, Blank, Blank, Blank, Description, Invoice Cost, Purchase Cost, Qty. On-hand, Reorder Point, Blank, Location. The rules are as follows: Field Length Data Type Item 10 Character Refnum 15 Character (If blank, same as Item) System Field1 24 Character (Leave Blank) System Field2 24 Character (Leave Blank) System Field3 25 Character (Leave Blank) Description 40 Character Invoice Cost 9 Numeric 2 decimals Purchase Cost 9 Numeric 2 decimals Qty On Hand 10 Numeric 2 decimals Reorder Point 10 Numeric 2 decimals System Field4 10 Numeric (Key in 0.00) Location 10 Character 2. Save this in comma separated value format with the filename avft_import.csv into the c:\avft_data directory/file folder. File avft_import.csv must be a comma separated values file structure. There must NOT be any quotes, double-quotes, commas, or special characters in your data as it will interfere with the import process. 3. Return to the File Maintenance Screen and click on Import Items (.csv) Printing Bar Code Labels: Before you print bar code labels you must load the barcode font from the FasTrack directory and you will need to flag the items you want to print (you may have flagged some if you added item/ref numbers). As previously mentioned there are two different types of flags: On-Demand label flags are used only once and are unmarked after printing. Bin Label flags remain marked and are saved with your reference file. The labels are designed to print on standard Avery 5160 (1 x 2 5/8 ) label stock or equivalent. Printing On-Demand Labels 1. From the Main Menu, Click the Item Information button 2. Click on the Print Tab 3. Click the Set On-Demand Flags button 4. Enter an Auveco # or your Reference # in the text box, and hit enter 5. You will be asked if you want to save this line. Answer yes. 6. Repeat with as many numbers as you would like to print 7. When you are finished you may print a list to review by clicking the print button (this will not actually print your labels, only a list of your flagged numbers) 8. Click Post Records to flag your list 9. Answer Yes you are sure 10. Click the return button to return to the Print tab 11. Click the Print On-Demand Labels button 12. Are you sure? Answer Yes. 13. Send Report to Printer? Answer Yes to Print, No to Preview to screen 12

13 Printing Bin Labels 1. From the Main Menu, Click the Item Information button 2. Click on the Print Tab 3. Click the Set Bin Label Flags button 4. Enter an Auveco # or your Reference # in the text box, and hit enter 5. You will be asked if you want to save this line. Answer yes if you do. 6. Repeat with as many numbers as you would like to print 7. When you are finished you may print a list to review by clicking the print button (this will not actually print your labels, only a list of your flagged numbers) 8. Click Post Records to flag your list 9. Answer Yes you are sure 10. Click the return button to return to the Print tab 11. Click the Print Bin Labels button 12. Are you sure? Answer Yes. 13. Send Report to Printer? Answer Yes to Print, No to Preview to screen Importing Label Data 1. For Demand Labels, create a single column file named dlabel.csv. For Bin Labels, create a single column file named binlabel.csv 2. Place either or both of these files into the file folder titled avft_data located on the C: drive 3. The FasTrack Pro program will read this information into the label printing module Print a Sheet of the Same Label: 1. From the Main Menu, Click on the Item Information button 2. Click on the Lookup Tab 3. Search for the number you want to print (this will take you to the Inventory File Management screen) 4. Click the Print Tab 5. Click the Print Sheet of Labels button 6. Are you sure? Answer Yes 7. Send Report to Printer? Yes to Print, No to Preview to screen Customizing Invoices and Logo: If you would like the body shop logo to appear on the FasTrack Pro screen and on many of the printed documents follow these steps: 1. Use an image-editing program (Microsoft Paint, Adobe Photoshop, etc ) to create/edit a logo that is 169 x 169 pixels with a 72 dpi resolution. 2. Save the image as shoplogo.bmp in the C:\FasTrack Pro directory (where C:\ is the directory where FasTrack Pro was installed. Auveco Supplied Scanner and Mobile Computer Instructions Please refer to the Instruction Sheets and/or Manuals supplied with the hardware. Data Reset Utility If, for some reason, you receive an error message and cannot sign on to FasTrack Pro, the first thing to do BEFORE calling for technical assistance is to run the Data Rest Utility from the icon on your Windows screen. This utility will reset the password and perform a quick Reindex and Pack which should allow you to sign on to FasTrack Pro. 13

14 Updating to FasTrack Pro Version 1.0 from a previous installation Do Not Use these instructions for a New Installation of FasTrack Pro Installation Instructions: These are the basic instructions for UPGRADING to FasTrack Pro Version 1.0 from a prior version of FasTrack. Please read the entire instructions through prior to upgrading. You should note that with older systems this process will take some time, easily 60 minutes or more, for the much slower systems to complete the entire operation. It is important to set aside ample time when the system will not be interrupted in the process. After the close of the business day may be the safest time. Backing up the existing system prior to update is highly recommended. Important Notices: Please Read Before Continuing The FasTrack Pro Operations Manual is located on the CD in the Documents file folder. Please print and read the Operations Manual before proceeding! If this is a network installation make sure that you apply the FasTrack Pro update to the same network shared drive to which it was previously installed and that there are no other users on the system. If you are a distributor supplying FasTrack Pro to body shops along with the use of a REFERENCE FILE of distributor specific system information. You must apply the FasTrack Pro v1.0 update to your BASE system and then create a new REFERENCE FILE to apply to your body shops. Before you begin, close down all other Windows applications and disable any screen savers you have running. (Go to Start, Settings, Control Panel and double click the display icon. Click on the Screen Saver tab and set screen saver to none. Close all windows and return to your windows desktop. UPDATE STEPS 1. Insert the FasTrack Pro v1.0 CD-ROM into drive. The AUTORUN feature of Windows should bring up the installation procedure screen as shown. 14

15 2. Select Upgrade Installation and follow the instructions shown on the screen. Make sure you select Repair when the Install Screen below is displayed 3. After installation, Click EXIT TO WINDOWS button from the FasTrack Pro Installation Module v2.0 screen 4. Start FasTrack Pro from either your desktop shortcut or Start/Programs. Upon launch of FasTrack Pro, the following screen will display. Click OK to continue to the next message Click OK after making sure the FasTrack Pro 1.0 Install CD is still in the CD ROM drive. At this point the system automatically will begin updating the appropriate files. Wait for this to complete. DO NOT STOP OR REBOOT YOUR SYSTEM UNTIL THIS PROCESS IS COMPLETE! 15

16 5. Restart the system by going to the Start Menu selecting Shut Down and then selecting Restart. This will exit Windows and restart your computer to record changes to system files. Failure to do so can cause serious problems in completing the update! 6. After the system has rebooted, double click the FasTrack Pro program icon to start the application. If you get a prompt asking to print invoices now? answer No 7. Enter the appropriate system access information. (User ID = bdyshop and Password = password ) and click the sign on button. FasTrack Pro has now been updated with new items, descriptions and pricing. If using the Symbol Spt1550 scanner (Auveco s FT-SCAN) you will need to Enable Symbol from the Main Menu s File Maintenance selection. Help/Technical Support There are several Technical Support options available to all registered FasTrack Pro users. It would be wise to periodically check the Auveco website for the latest FasTrack Pro and product information. For any assistance with your Microsoft Windows software, refer to your own documentation. It is important that you know the basic Windows file management operations and commands. We cannot provide training or assistance with any version of MS- Windows. We will only provide Technical Assistance for the FasTrack Pro program and associated scanners through these mediums: 1. Auveco website: Visit our Pro.htm for documentation, frequently asked questions and updates. 2. Auveco FasTrack Pro Forum: Receive quick answers to your FasTrack Pro questions by posting a message in our Send your questions to rcdrake@auveco.com 4. Phone: Call the FasTrack Pro support (800) x 103(8:00 AM 5:00 PM Eastern Time) 5. FAX: Error Messages can be printed out and sent to (859) REMEMBER: Auveco licenses its use only through qualified Auveco distributors. The distributor is responsible for installing and maintaining the software as a service to their body shop customers. The distributor is the first source of information and training on the software and is also responsible for supplying regular updates to the program. These updates will keep FasTrack Pro s product and pricing information up to date and will also provide occasional fixes and/or enhancements to the software. 16