Readme for Cisco Prime Collaboration Assurance/Analytics 10.0 Patch 2 (Service Pack 1)

Transcription

1 Readme for Cisco Prime Collaboration Assurance/Analytics 10.0 Patch 2 Revised: February 13th, 2014 This readme provides procedure to install Cisco Prime Collaboration Assurance/Analytics 10.0 Patch 2 Contents ======== This document includes the following sections: 1. Introduction 2. Prerequisites 3. Package Details 4. Installing Prime Collaboration Assurance/Analytics 10.0 Patch 2 5. Uninstalling Prime Collaboration Assurance/Analytics 10.0 Patch 2 1. Introduction Prime Collaboration Assurance/Analytics 10.0 Patch 2 (Service Pack 1) provides support for following: New Devices: 1) Cisco TelePresence Video Communication Server Control (VCS) 8.1 2) TMS 14.2.x/14.3.x 3) C_CODEC endpoints loaded with TC 6.3/TC 7.0 image. Note: MSI based features are not supported due to the limitations in the image. Hence MSI credential verification will fail for these images. New Features: 1) Customize Endpoint usage period via UI (Reports > Interactive Reports > Endpoint Utilization Report > Change Utilization),Endpoint utilization percentage calculates based on this customized values. ï User can able to set endpoint availability hours per a day and days per week and. ï Endpoint usage period change is supported only in the endpoint model level. 2) Added 'Scheduled Duration' and 'Utilized scheduled time percentage' in Endpoint Utilization Report and All Session Summary Report. ï These two new columns shown scheduled duration

2 and percentage of an endpoint, if no scheduled time will show 'N/A'. 3) Global QoS threshold value can set to decimal values (Administration > Alarm & Event Setup > Threshold Settings > Telepresence Device, Operate>Device Work Center>Select Endpoint>Threshold Settings). ï User can able to set threshold values to decimal values and alarms will be raised based on these values. 4) MCU port(audio and video) Utilization shown in both Absolute and Percentage value. ï User can able to see Absolute port utilization like 8 out of 10 and the percentage. 5) False peripheral alarms are suppressed for all Tandberg endpoints. ï User can able to see authentic peripheral alarms from Tandberg endpoints. Following Bug Fixes: # Bug ID Description == ========== ============= 1) CSCul Jabber endpoints are not licensed via Mass Endpoints. 2) CSCuj PCA direct links not working with IE9, from notifications. 3) CSCul Toplogy not loading. 4) CSCul DN radial button can't be selected with Endpoints VQ report. 5) CSCul Most Impacted Endpoints by CDR report shows blank. 6) CSCuj System Failed to register to gatekeeper" alarm raised for SIP endpoint. 7) CSCum PC Assurance License File Upload Issue with MAC Field without colon. 8) CSCum Phone counts change inconsistently in DWC 9) CSCum PCA restore fails when backup is done over ftp. 10) CSCul Titan 80K: Dashboards blank on 80K server 11) CSCum IP calls missing in Trunk utilization Dashlet/DV 12) CSCum Missing Daily Data of Dec. 30 / and Monthly Data of Dec ) CSCum Session Mon OOM 14) CSCul Titan 80K: No data for last day on Dashboards 15) CSCum Backup failed 16) CSCum PCA Backup requires SSH access for SFTP causing failures 17) CSCum Voice Call Quality Reports-CDR Report Hangs 18) CSCum Fault Rollup not working for Session Alarm 19) CSCum PC 10.0 Upgrade-Session stats Alarms not generated 20) CSCum Poller and Tomcat OOM 21) CSCum PC 10.0 Upgrade- Large no of Stale Deleted Phones 22) CSCum DWC Extremely slow and unusable. 23) CSCum Enable Analytics does not create denormalized partitions

3 24) CSCum VCS transformation hanging while updating systemdim_type1 25) CSCum JVM parameters for emsam_cdc process = 2. Prerequisites = This patch can be installed only on Prime Collaboration Assurance/ Analytics or Prime Collaboration Assurance Patch - 1 ( ). We recommend that you take a snapshot of the VMware instance before you install this patch so that you have a clean backup in place to be used if the installation fails. To verify the Prime Collaboration Assurance version, run the following command on console (using SSH with port 26) with admin as the user. admin#show version Cisco Application Deployment Engine OS Release: ADE-OS Build Version: ADE-OS System Architecture: x86_64 Copyright (c) by Cisco Systems, Inc. All rights reserved. Hostname: pc-host Version information of installed applications Cisco Prime Collaboration Assurance Version : Build Date : Fri Nov 15 12:16: Install Date : Fri Nov 15 12:49: === 3. Package Details === Filename: cpcm-patchbundle x86_64.tar.gz MD5 Checksum for the package : 905e031a241c6aa888cf5af9fac1df1b 4. Installing Prime Collaboration Assurance/Analytics 10.0 Patch 2

4 We recommend that you take a snapshot of the VMware instance before you start the Patch installation so that you have a clean backup in place to be used in case the installation results in errors. To install the patch: a) Download the patch cpcmpatchbundle x86_64.tar.gz from the Prime Collaboration software download page. b) Copy the patch file to the Prime Collaboration Assurance/Analytics server under the /root directory. Example: Use freeware sftp client like 'FileZilla' to transfer patch file to Prime Collaboration Server and enter below details in sftp client to connect to Prime Collaboration Server. Host - sftp://<your_pc_server_ip> Username - root password - <your_pc_server_root_password> Port - 26 c) Log into the Prime Collaboration Assurance/Analytics server as root using ssh (port 26) and copy the patch file cpcmpatchbundle x86_64.tar.gz to the repository local disk as follows cd /root cp cpcm-patchbundle x86_64.tar.gz / localdisk d) Change the user account from root to admin and configure a repository # su admin admin# config t Enter configuration commands, one per line. End with CNTL/Z. admin(config)# repository local admin(config-repository)# url disk: admin(config-repository)# end admin# show repository local e) Run the patch installation command. admin# patch install cpcmpatchbundle x86_64.tar.gz local f) Confirm whether you want to save the current configuration. The following messages are displayed. successfully Generating configuration... Saved the running configuration to startup Initiating Application Patch installation... Patch successfully installed.

5 g) Verify the patch installation using the command: admin# show version Cisco Application Deployment Engine OS Release: ADE-OS Build Version: ADE-OS System Architecture: x86_64 Copyright (c) by Cisco Systems, Inc. All rights reserved. Hostname: pc-host admin# Version information of installed applications Cisco Prime Collaboration Assurance Version : Build Date : Fri Nov 15 12:16: Install Date : Fri Nov 15 12:49: Cisco Prime Collaboration Assurance Patch : Version : The Cisco Prime Collaboration Assurance patch should be 2. == 5. Uninstalling Prime Collaboration Assurance/Analytics 10.0 Patch 2 == To uninstall the patch, run the following command on console (using SSH with port 26) with admin as the user. admin# patch remove cpcm 2 Copyright 2013, Cisco Systems, Inc. All rights reserved.