KE2 SmartGate. VPN Configuration. Q.5.25 June (pn 20695)

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1 Powered by Q.5.25 June 2013 thermsolutions RB201 1UAS-2HND-IN USB POE GIGABIT ETHERNET FAST ETHERNET SFP ETH1 ETH2 ETH3 ETH4 ETH ETH6 ETH7 ETH8 ETH9 ETH10 (pn 20695) KE2 Therm Solutions Providing Advanced Energy Saving Technology for Commercial Refrigeration and AC Systems.

2 Quick Start Q.5.25 June 2013 Page 2 Contents VPN Requirements - Setup Information... Page 2 Windows Page 3 Windows Page 9 Smartphone.... Page 14 VPN Requirements with direct Internet connection Bottom of VPN Setup Information: Server information User Name Password Pre-Shared Key KE2 SKU#20695 DEFAULT MANAGEMENT User:admin Password:A393A7Dc WIRELESS INFO ssid:ke2smartgate Psswrd(WPA2PSK):753C4983a5f3 Serial # VPN ACCOUNT (CONTACT KE2) User Name:sq11209vpn Password:a943d7fc Server:K11209.ke2therm.net Preshared Key:3bBc6a3dE4D6 VPN Pre-Work required when connected through another router. There are a few preliminary steps necessary when connecting the through another (customer s existing) router. The Network Administrator/IT support person will need to provide Port Forward for 3rd party. This step must be completed for each router if multiple routers are between the and the Internet. Once this step is completed, you are ready to begin the setup of the. Tell the Network Administrator/IT support person: We want to do an L2TP Tunnel to our WAN Interface. I need the following ports open: UDP-1701 UDP-500 UDP-4500 GRE-50 (ipsec-esp) TCP-8291(management of )

3 Quick Start Q.5.25 June 2013 Page 3 Windows 7 Click the Start Menu 1 Then type VPN in the search bar and press enter 1 Each has been setup with unique information specific to the individual unit. 2 The internet address is the server address under the VPN information on the label. ( See the bottom of the ) 3 The Destination Name is the user s opportunity to name the connection something they can remember Make sure to check the box indicating the connection should not be made now. Setup requires additional steps to complete the process. 4

4 Quick Start Q.5.25 June 2013 Page 4 5 Enter the User name from the KE2 SmartGate label. 6 Enter the Password from the KE2 SmartGate label. 7 Selecting the Show characters option is not required, however, it can be helpful to ensure the Password is entered correctly. NOTE: Some users may choose to have the controller remember the password to simplify the connection process. Other users will choose to enter the password each time for added security. 8 Click Create Click Close 9

5 Quick Start Q.5.24 June 2013 Page 5 10 Click the Start Menu. Type Network and Sharing Center into the search bar Select Change adapter settings Choose the appropriate VPN connection from the available options. 12

6 Quick Start Q.5.25 June 2013 Page 6 13 The Host name is the server address from the bottom label Select the appropriate VPN connection type. For the KE2 EZVPN, select L2TP/IP Sec. 15 After selecting L2TP IP/SEC, Click the Advanced settings button 14

7 Quick Start Q.5.25 June 2013 Page 7 16 Enter the preshared key from the s label under the VPN section. 17 Click OK on the Advanced Properties and Test VPN Connection Properties Click OK again To connect to the KE2 EZVPN, click the wireless icon on the bottom right hand corner of the computer screen Select the appropriate connection from the list

8 Quick Start Q.5.24 June 2013 Page 8 21 Click Connect Note: the KE2 Evap controllers can be accessed by entering their IP addresses in to the address bar of any web browser. i.e. Internet Explorer, Fire Fox, Chrome etc. 21

9 Quick Start Q.5.25 June 2013 Page 9 Windows 8 1 Move the mouse to the upper-right corner of the screen and select the gear icon labeled Settings 1 2 Select Control Panel. 2 3 Select Network and Sharing Center. 3

10 Quick Start Q.5.24 June 2013 Page 10 4 Select Set up a new connection or network. 4 5 Select Connect to a workplace. 6 Then click Next Select Use my Internet connection (VPN) 7

11 Quick Start Q.5.24 June 2013 Page 11 8 The Internet address is the server address under the VPN information on the label. (See the bottom of the ) 9 The Destination name is the user s opportunity to name the connection something they can remember Then click Create Once the connection is created, the connection window will open on the right. 12 Right-click the VPN Name option and select View connection properties The Host name is the server address from the bottom label. 13

12 Quick Start Q.5.24 June 2013 Page On the Security tab, select the appropriate VPN connection type. For the KE2 EZVPN, select L2TP/IP Sec. 15 After selecting L2TP/IP Sec., click the Advanced setttings Enter the preshare key from the s label under the VPN section. 17 Click OK To connect to the KE2 EZVPN, click Connect 18

13 Quick Start Q.5.24 June 2013 Page In the Network Authentication box enter your User name 20 and Password If you are successful, a similar window will appear 21

14 Quick Start Q.5.24 June 2013 Page 14 Smartphone All smartphones sold have an onboard VPN. The KE2 SmartGate s EZVPN will use this to connect. 1 Find the Settings icon and select it Under the Settings either select More or General settings option. 2 2

15 Quick Start Q.5.25 June 2013 Page 15 3 Select VPN or Network Select Add VPN 4 4

16 Quick Start Q.5.24 June 2013 Page 16 5 Enter the information from KE2 s SmartGate in the appropriate locations The Name of the connection should remind the user which installation they are accessing. 7 The Type of connection must be set to L2TP/IPSec PSK. 8 Enter the username and password. The user may select saving the password or enter it each time they access the VPN Q.5.25 June 2013 supersedes Q.5.25 May 2013 and all prior publications. KE2 Therm Solutions 209 Lange Drive. Washington, MO

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