Digital Ship Case Studies
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1 Digital Ship Case Studies Enhancing your Satellite Communications for Business and for Crew Achim Tober
2 Words of the Year 2012 (Oxford American Dictionary) Nomophobia: anxiety caused by being without one s mobile phone [from no + mo(bile) + phobia]
3 Source: cnet.com
4 Generation Y Two of the common seafaring countries (Philippines & Russia)
5 Maritime Labour Convention 2006
6 MLC 2006 Regulations According to the Maritime Labour Convention MLC 2006, which comes into effect in this year August 20 th, crew members must be provided to: Reasonable access to ship-to-shore telephone communications, and and Internet facilities, where available, with any charges for the use of these services being reasonable in amount. Accommodation Criteria Recreation(B )
7 Today s ICT challenges
8 Today s ICT Challenges - more bandwidth Crew internet: - new MLC is coming into effect - crew retention Remote support of PCs and updates Less travel expenses and working hours Data-hungry ship management applications optimizing the safety and the economy of the vessels Remote training Total control of monthly costs Route planning, weather routing and charts Fuel management and other operational costs optimization Remote tele-mechanical engineering (remote diagnosis / repair / training) Centralized management The satcom provider has a new role and becomes a strategic partner of the shipping company
9 FleetBroadband packages for Crew Welfare The FB Plans we are talking about 12 months 24 months Entry Large Allowance Packages Standard IP data usage 200MB 2GB 6GB Indicative monthly fee $901 $1,600 $2,000 SCAP enabled packages As well as the older GB plans that included voice minutes
10 FleetBroadband packages for crew welfare The All You Can Eat plan Package Monthly fee Contract AYCE $ 2, months Celestial offers this plan catering to requirements for high data usage, typically associated with offering Internet usage to crew via Inmarsat FleetBroadband network. Fixed fee option. Unlimited bandwidth as per the latest Fair Use Policy (FUP) Compatible with FB500 only. Small antenna 60cm/20kg (compared to VSAT) Easy upgrade from current FleetBroadband plan Easy installation (1-2 days) Global coverage Unaffected by weather Speed up to 432 kbp/s
11 Celestial Smartbox Portfolio
12 Infinity - Main features Crew calling PINs or registered users Crew internet access with Pins or registered users Web surfing with compression. Fully managed firewall and router including fleet wide rules service with compression File Synchronization Failover and load balancing Ship to Shipping company free VoIP Full Termination VoIP Web Services (SOAP & XML)
13 Infinity - Supplementary features Light versus Normal Surfing on Demand Web Accelerator Access Control Lists File Type filtering for and web, including Smart e- mail filtering Advanced Content Filtering including Antivirus What-you-see-iswhat-you-canquery/download/ex ecute Virtual LANs Vessel live position, speed and heading calculation and status reporting Traffic measuring and reporting VPN Connectivity Remote monitoring of critical functions Security and Audit trail Kill All Kill any
14 Cost efficiency (lower costs for both office and crew)
15 Cost efficiency - lower costs for both office and crew The answer is Large Allowance FleetBroadband Plans and INFINITY/Zwana Avg costs for E&E Standard 200MB 2GB 6GB Monthly fee $130 $901 $1,600 $2,000 Data ($/MB) $12.58 $4.44 $0.88 $0.39 Voice ($/min) $0.78 $0.52 $0.39 $0.39 Fleet Inm B $1,200 $1,500 $16.00 $20.00 $1.20 $1.50 The larger the package is, the lower cost per MB and per voice min Data Voice Standard 25 MBs 50 MBs 75MBs 200MB 2GB 6GB
16 Inmarsat Case Study
17 Case Studies Dorian Hellas 6 vessels LPG/Tankers Eletson Corp. 28 vessels LPG/Tankers Union Commercial 8 vessels +1Newbuild Bulk Carriers Millennia Maritime 9 vessels Tankers
18 Dorian Hellas 3 GB Plan Dorian Hellas 6 vessels LPG/Tankers How Dorian are using their 3 GB Plan Configuration: Mix of Sailor FBB 250 or 500 with Infinity, 2 days per installation Remote access to computers on board, 10MB business s Visiting superintendants have a specialized account for voice and data Dedicated crew prepaid internet computer on board, and wifi on each deck, crews can choose to use own devices Sell Infinity PINs to crew for voice and data of 25MB Shipping company shares the cost of the monthly fee with crew, especially on longer voyages where internet is used heavily
19 Fleet Overview Business & Crew Usage in MB
20 Fleet Overview Webgain & Compression uncompressed compressed data
21 Fleet Overview Voice traffic (in minutes)
22 Eletson 3 GB Plan Eletson Corp. 28 vessels LPG/Tankers How Eletson are using their 3 GB Plan Configuration: Infinity and JRC FBB 250, 1 day per installation. F77 kept for backup Remote access to computers on board using VNC and remote desktop, PMS systems. Updates for Anti-Virus, PMS, weather and chart updates are automated and sent through GTMail Wifi points on accommodation deck where crew can get online using own devices Sell Infinity PINs to crew for voice and data use, PINs of 87.5 mins/115 MB Crew especially happy with very low voice rates of the GB plan, big improvement over normal crew calling cards
23 Fleet Overview Monthly data traffic in MB
24 Fleet Overview Business & Crew Usage in MB
25 Millennia Maritime 3 GB Plan How Millennia are using their 3 GB Plan Configuration: Separate Sailor FBB antenna for business and for crew. 1 day Installation time For business traffic over Amosconnect, 3 ships with Sailor FBB 150, rest have FBB 250 Each ship has a Sailor FBB 500 dedicated to the crew network Millennia Maritime 9 vessels Started with 2 dedicated computers for internet, one for crew one for officers, they are now adding WiFi Tankers 25MB PINs, which gives about 5-6 hours chatting, but definitely need to use light surfing so 25MB don t get used too quick
26 Vessel Overview Traffic analysis for one month
27 Vessel Tracker Visualization using Infinity
28 Union Commercial 2 GB Plan Union Commercial 8 vessels Bulk Carriers How Union Commercial are using their 2 GB Plan Configuration: Mostly Sailor FBB 250s with some Furuno FBB New plan has meant improved monitoring of vessels, and new options for business use Photos, Safety Management Reporting and weekly Notice To Mariners reports sent out as well as US Regulatory forms. Crew issued with 25MB PINs and 25 minute voice PINs Crew very pleased at low voice rates of the larger plan. Internet is still picking up as crew adapt to it, use own devices through WiFi UC looking to expand use of internet, possibly add Skype as an option for crew
29 Fleet Overview Monthly voice traffic for all vessels
30 Fleet Overview Monthly data traffic for all vessels
31 Case Study Conclusions (Inmarsat Larger Allowance plans with Infinity or Zwana) 1. Make economic sense for both office and crew 2. Provide more options for business applications 3. In all cases, crew happiness has improved and crew retention has been enhanced 4. Help with compliance to near future regulations
32 The Inmarsat Upgrade Pathway 2/6GB PLANS AYCE PLAN XPRESSLINK GLOBAL XPRESS in 2014 Penalty-free upgrade process
33 What s beside FleetBroadband Technology?
34 XpressLink (Inmarsat VSAT solution) Ku/Ka-band VSAT primary broadband link FleetBroadband for redundancy and out of Ku-coverage Integrated solution Bundled Ku-band and L-band satellite communication service VSAT and FleetBroadband terminals (FB500 or FB250) VSAT antenna and electronics rack 1 public IP address 4 VSAT and 1 FleetBroadband voiceline A range of applications and support products to improve operational efficiency Predictable costs Unlimited data available at a fixed monthly fee Inclusive of FleetBroadband data usage
35 Global Xpress available in 2014
36 We are the company to keep you up to speed. Thank you! Questions?
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