Assessing the right communications solution for crew internet access. Adonis Violaris Director Marketing & Corporate Communications

Transcription

1 Assessing the right communications solution for crew internet access Adonis Violaris Director Marketing & Corporate Communications

2 TECHNOLOGY Once upon a time, we were happy with Fax, Telex, and Voice Paper was king at the time The onboard network was simple. It did not exist. Probably had a single PC to compose the fax messages and letters Simple enough to eliminate the radio officer position

3 Offices locations Onboard Technology in the 90 s BDU PTT Internet

4 Onboard Technology Today Separate networks Firewalling Quality Of Service Access Control

5 Operator s Requirements Bringing the vessel closer to the office. Manage Monitor Control Act Improve Processes On-line planned maintenance systems KPI s / TMSA E-purchasing, e-learning, entertaining Regulations & Conformance

6 Study: Gen Y deems social media at work more important than pay Nearly 3,000 students and young professionals ages from 14 countries were included in the Cisco survey entitled the Connected World Technology Report Nov Highlights of the Connected World Technology Report One in three college students and young professionals see online connectivity as a fundamental need Over half of survey participants cite the Internet as an integral part of their lives 64% of respondents would choose connectivity over owning a car 40% think having Web connectivity is more important than dating, music or going out with friends Half would rather lose their wallet or purse than their Web-ready smartphone 20% hadn t bought a printed book in two years 10% thought TV was important in their lives

7 The way we communicate has changed Instant messaging MSN etc. Social networks Facebook Status updates Twitter Picture sharing Flicker Video sharing - YouTube

8 The social internet Social communication between an individual and a group, mostly family & friends. Individuals communicate their wellbeing by , blogs, video, tweets, and pictures. Communicating across networks of friends and their networks enlarges the circle. We become part of a group that we belong to. We are no longer alone at sea

9 Inmarsat Coverage Map

10 VSAT Ku Band Coverage Map

11 Iridium

12 Inmarsat Global Express Data Speed 50 Mbps Global Xpress 432 kpbs Flat Fee Options from Stratos Time

13 Inmarsat Global Xpress According to Inmarsat Global Xpress will change the world of maritime mobile satellite communications in Speeds of 50 Mbps over three new state-of-the art 702HP Ka-band satellites to be built by Boeing Faster and less expensive than current Ku-band offerings in the market Smaller and less expensive antennas (20cm 60cm) Continued reliability and robustness for which Inmarsat is renowned Targeted towards maritime, energy and government markets Commercial introduction in 2014

14 FBB VLA 10GB Installation on Cap Mondego

15 FBB VLA 10GB Installation on Cap Mondego

16 FBB VLA 10GB Installation on Cap Mondego

17 Bandwidth Management :00:05 17:00:13 17:00:21 17:00:29 17:00:37 17:00:45 17:00:53 17:01:01 17:01:09 17:01:17 17:01:25 17:01:33 17:01:41 17:01:49 17:01:57 17:02:05 17:02:13 17:02:21 17:02:29 17:02:37 17:02:45 17:02:53 17:03:01 17:03:09 17:03:17 17:03:25 17:03:33 17:03:41 17:03:49 17:03:57 17:04:05 17:04:13 17:04:21 17:04:29 17:04:37 17:04:45 17:04:53 17:05:01 17:05:09 17:05:17 17:05:25 17:05:33 17:05:41 17:05:49 17:05:57 Happily Browsing - FB500 VLA Total UDP HTTP

18 Bandwidth Management Skype - F B 500 VLA Bandwidth consumed - can't browse Total SKYPE/UDP HTTP :40:01 09:40:15 09:40:29 09:40:43 09:40:57 09:41:11 09:41:25 09:41:39 09:41:53 09:42:07 09:42:21 09:42:35 09:42:49 09:43:03 09:43:17 09:43:31 09:43:45 09:43:59 09:44:13 09:44:27 09:44:41 09:44:55 09:45:09 09:45:23 09:45:37 09:45:51 09:46:05 09:46:19 09:46:33 09:46:47 09:47:01 09:47:15 09:47:29 09:47:43 09:47:57 09:48:11 09:48:25 09:48:39 09:48:53 09:49:07 09:49:21 09:49:35 09:49:49

19 Bandwidth How much? What can be done with 100MB? Instant Messaging (MSN, Facebook, Twitter, etc) Web surfing with picture attachments Downloading images 300K Optimised 250 hrs. 20 hrs. 1,000 s 400 Images Browsing Optimisation: Web caching; image reduction, ad stripping, and content compression.

20 Ensuring network availability Medium Low High

21 Ensuring bandwidth availability MAC address IP Protocol Application Sub-net

22 Cost Control FB or VSAT? How much bandwidth? What can crew do with bandwidth? Reporting Managing Supporting

23 Cost Control Provisioning a 20 vessel fleet will add: 20 branch offices to your corporate infrastructure And 400 users Resources are required

24 Cost Control Provisioning a 320 vessel fleet will add: 320 branch offices to your corporate infrastructure And 6400 users (small village) Resources are required And as crew are paying for their access, Support becomes CRITICAL!!!!

25 The Main Concerns Owner Crew Security Cost Crew Welfare VS Open Access Fast network Low cost Differing requirements

26 Cost Management PIN & Account assignment Pre-Paid or Post-Paid Link cost management Roll over or not Daily, Weekly, and monthly reports SCAP management Fleet view From shore or ship you need to have control

27 Telaccount Gateway Innovation and Excellence in Communications

28 Basic Features List Supporting multiple terminals Simultaneous of all types of Satellite Terminals, including dial-up ones (F77) under same interface Supporting Auto Switching function (based on rules) or Manual selection Supporting practically any number of IP terminals and one type of dial up terminal (F77) Real time traffic monitoring Incorporating powerful Real time monitoring tools for on board traffic monitoring and cumulative monitoring on SBVS Hub side. Detailed metrics on bandwidth, traffic in terms of packages, services etc.

29 Summary Onboard technology Operators requirements Crew retention The way we communicate has changed Social Networks Always on through FBB or VSAT now? Onboard network security is assured Tools are available to manage security and cost Crew is unanimous to go for it

30 Thank you THANK YOU!