Level 3 Diploma in Business Administration (601/3965/1)
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1 Level 3 Diploma in Business Administration (601/3965/1) This document lists the units available in this qualification and how they compare to units in the previous version of this qualification. Units shared with similar Customer Service, Business Administration and Management & Leadership qualifications are also identified. This information can be used to easily identify units that may contain familiar content which may help the planning of delivery and progression routes. Group A: 5 Units Principles of business (D/506/1942) Level 3 Credit 10 Principles of business communication and information (R/506/1940) Level 3 Credit 4 Communicate in a business environment (Y/506/1910) Level 3 Credit 4 Principles of administration (Y/506/1941) Level 3 Credit 6 Manage personal and professional development (T/506/2952) Level 3 Credit 3 Note 1 and 3. Similar content to Principles of managing information and producing documents in a business environment (M/601/7647) but generally this is a new unit Similar content to Communicate in a business environment (K/601/2527). Similar content to Principles of providing and maintaining administrative services (M/601/7650) and Principles of working with and supervising others in a business environment (H/601/7645). Similar content to Evaluate and improve own performance in a business environment (F/601/2520) but generally this is a new unit. Note 1 and 3.
2 Group B: 33 Units Contribute to the development and implementation of an information system (A/506/1916) Level 3 Credit 6 Contribute to the improvement of business performance (D/506/1911) Level 3 Credit 6 Negotiate in a business environment (H/506/1912) Level 3 Credit 4 Evaluate the provision of business travel or accommodation (J/506/1918) Level 3 Credit 5 Develop a presentation (K/506/1913) Level 3 Credit 3 Manage an office facility (K/506/1944) Level 3 Credit 4 Provide administrative support in schools (L/506/1919) Level 3 Credit 5 Build legal case files (L/506/1936) Level 3 Credit 5 Deliver a presentation (M/506/1914) Level 3 Credit 3 Analyse and present business data (M/506/1945) Level 3 Credit 6 Create bespoke business documents (T/506/1915) Level 3 Credit 4 Manage legal case files (Y/506/1938) Level 3 Credit 5 Similar content to Support the management and development of an information system (J/601/2518) and Support the design and development of an information system (L/601/2536) but generally a new unit. Note 1. Similar content to Solve business problems (L/601/2522) but generally this is a new unit. Note 1. Similar content to Negotiate in a business environment (D/601/2525). Note 1 and 3. Similar content to Evaluate the organisation of business travel or accommodation (K/601/2544) but generally this is a new unit. Similar content to Develop a presentation (M/601/2528). Note 1 and 2. Similar content to Manage an office facility (L/601/2567). Similar content to D/601/7787 Provide administrative support in schools but generally this is a new unit. Similar content to K/601/7792 Build case files Similar content to T/601/2529 Deliver a presentation. Note 1 and 2. Similar content to Analyse and report data (Y/601/2538) but generally this is a new unit. Similar content to Produce documents in a business environment (T/ ) and Design and produce documents in a business environment (M/601/2531) but generally this is a new unit. Similar content to Manage case files (M/601/7793).
3 Group B: 33 Units (continued) Administer the recruitment and selection process (A/506/1883) Level 2 Credit 3 Handle mail (D/506/1813) Level 2 Credit 3 Organise business travel or accommodation (D/506/1875) Level 2 Credit 4 Provide administrative support for meetings (H/506/1876) Level 2 Credit 4 Prepare text from notes using touch typing (K/506/1815) Level 2 Credit 4 Contribute to the organisation of an event (L/506/1869) Level 2 Credit 3 Employee rights and responsibilities (L/506/1905) Level 2 Credit 2 Prepare text from shorthand (M/506/1816) Level 2 Credit 6 Buddy a colleague to develop their skills (M/506/1895) Level 2 Credit 3 Store and retrieve information (R/506/1811) Level 2 Credit 4 Administer finance (R/506/1890) Level 2 Credit 4 Prepare text from recorded audio instruction (T/506/1817) Level 2 Credit 4 Administer human resource records (T/506/1879) Level 2 Credit 3 Similar content to Administer the recruitment and selection process (A/601/2791). Similar content to Handle mail (T/601/2479). Note 2. Similar content to Organise business travel or accommodation (H/601/2543). Similar content to Support the organisation of meetings (T/601/2515). Similar content to Prepare text from notes using touch typing (F/601/2482). Similar content to Support the organisation of an event (L/601/2505) and Support the coordination of an event (D/601/2508). Note 3. Similar content to Principles of personal responsibilities and working in a business environment (L/601/7638). Note 1, 2 and 3. Similar content to Prepare text from shorthand (J/601/2485). Note 1 and 3. Similar content to Store and retrieve information (R/601/2490). Note 2. Similar content to Prepare text from recorded audio (L/601/2486). Similar content to Administer human resource records (T/601/2790).
4 Group B: 33 Units (continued) Produce business documents (Y/506/1809) Level 2 Credit 3 Produce minutes of meetings (Y/506/1812) Level 2 Credit 3 Resolve administrative problems (D/506/1956) Level 4 Credit 6 Prepare specifications for contracts (H/506/1957) Level 4 Credit 4 Support environmental sustainability in a business environment (R/506/1954) Level 4 Credit 4 Administer legal files (J/506/1935) Level 3 Credit 5 Monitor information systems (F/506/1917) Level 3 Credit 8 Maintain and issue stationery and supplies (Y/506/2295) Level 2 Credit 3 Similar content to Produce documents in a business environment (T/601/2482). Similar content to Take minutes (M/601/2478). Similar content to Solve business problems but generally this is a new unit (L/601/2522). Similar content to Prepare specifications for contracts (F/601/2565) but generally this is a new unit. Similar content to Support sustainability in a business environment (D/601/2556) but generally this is a new unit. Note 3. Similar content to Administer legal files (H/601/7791). Similar content to Monitor information systems (R/601/2537). Similar content to Maintain and issue stationery stock items (M/601/2495). Group C: 27 Units Manage team performance (A/506/1821) Level 3 Credit 4 Participate in a project (F/506/1934) Level 3 Credit 3 Manage individuals performance (J/506/1921) Level 3 Credit 4 Similar content to Supervise a team in a business environment (H/601/2526) but generally this is a new unit. Note 1, 2 and 3. Similar content to Contribute to running a project (J/601/2549) and Manage a project (A/601/2578) but generally this is a new unit. Note 1 and 2. Note 1, 2 and 3.
5 Group C: 27 Units (continued) Implement and maintain business continuity plans and processes (K/506/1930) Level 3 Credit 4 Manage individuals' development in the workplace (L/506/1922) Level 3 Credit 3 Procure products and/or services (M/506/1928) Level 3 Credit 5 Promote equality, diversity and inclusion in the workplace (T/506/1820) Level 3 Credit 3 Implement change (T/506/1929) Level 3 Credit 5 Chair and lead meetings (Y/506/1924) Level 3 Credit 3 Bespoke Software (J/502/4397) Level 3 Credit 4 Spreadsheet Software (J/502/4626) Level 3 Credit 6 Database Software (T/502/4556) Level 3 Credit 6 Word Processing Software (Y/502/4629) Level 3 Credit 6 Using (T/502/4301) Level 3 Credit 3 Organise and deliver customer service (L/506/2150) Level 3 Credit 5 Resolve customers complaints (R/506/2151) Level 3 Credit 4 Note 1. Note 1. Similar content to Order products and services (D/601/2539). Note 2. Note 1, 2 and 3. Similar content to Plan change for a team but generally this is a new unit (M/601/2576). Note 1. Similar content to Chair meetings (J/601/2566). Note 1 and 2. Note 3. Similar content to Deliver monitor and evaluate customer service to internal/external customers (A/601/2550 and F/601/2551) but generally this is a new unit. Similar content to Monitor and solve customer service problems (J/601/1515). Note 1, 2 and 3.
6 Group C: 27 Units (continued) Manage a budget (A/506/1995) Level 4 Credit 4 Develop and maintain professional networks (J/506/1949) Level 4 Credit 3 Manage physical resources (K/506/1989) Level 4 Credit 4 Prepare for and support quality audits (K/506/1992) Level 4 Credit 3 Manage business risk (L/506/2004) Level 4 Credit 6 Manage a project (R/506/1999) Level 4 Credit 7 Develop and implement an operational plan (Y/506/1955) Level 4 Credit 5 Encourage innovation (J/506/2292) Level 3 Credit 4 Website Software (Y/502/4632) Level 3 Credit 5 Presentation Software (T/502/4623) Level 3 Credit 6 Recruitment, selection and induction practice (R/506/2909) Level 4 Credit 6 Similar content to Manage budgets (T/601/2580) but generally this is a new unit. Note 1. Similar content to Manage physical resources (K/600/9711) but generally this is a new unit. Note 1. Note 1. Similar content to Assess manage and monitor risk in a business environment (H/601/2557) but generally this is a new unit. Note 1 and 3. Similar content to Manage a project (A/601/2578) but generally this is a new unit. Note 1 and 3. Similar content to Prepare coordinate and monitor operational plans (L/601/2570) but generally this is a new unit. Note 1. Similar content to Contribute to innovation in a business environment (A/601/2547) but generally this is a new unit. Note 1 and 2. Similar content to Recruiting and selecting staff (L/602/0443) but generally this is a new unit. Note 1.
7 Group D: 8 Units Principles of digital marketing and research (F/502/9937) Level 3 Credit 7 Principles of marketing stakeholder relationships (J/502/9938) Level 3 Credit 3 Principles of market research (K/502/9933) Level 3 Credit 5 Principles of marketing and evaluation (T/502/9935) Level 3 Credit 7 Understand the customer service environment (Y/506/2152) Level 3 Credit 5 Understand the legal context of business (D/506/1939) Level 3 Credit 6 Principles of Social Media within a Business (R/503/9324) Level 3 Credit 6 Principles of leadership and management (F/506/2596) Level 3 Credit 8 Note 1: these units are also units in the Management Diplomas Note 2: these units are also units in the Team Leading Diplomas Note 3: these units are also units in the Customer Service Diplomas
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