Hrvoje Tkalcic October 23, 1978 Zagreb, Republic of Croatia Croatian Male Married, 2 children

Transcription

1 curriculum vitae Personal information Full Name: Date of Birth: Place of Birth: Nationality: Gender: Marital status: Hrvoje Tkalcic October 23, 1978 Zagreb, Republic of Croatia Croatian Male Married, 2 children Contact information Mailing Address: Telephone No.: Address: Brace Radica 89, Kuce (Velika Gorica), Republic of Croatia hrvoje.tkalcic@gmail.com Education November 12, 2004 April 24, 2002 Faculty of Electrical Engineering and Computing Unska 3, Zagreb, Republic of Croatia ( MSc academic degree in Technical Sciences (Telecommunications & IT). Field of interest: ICT Faculty of Electrical Engineering and Computing Unska 3, Zagreb, Republic of Croatia ( BSc degree in Electrical Engineering (Telecommunications & IT). Field of interest: Telecommunication Management Networks June 27, st Techical school Klaićeva 7, Zagreb Working experience Since September, 2002 Croatia Airlines Ltd, Star Alliance member Bani 75b, Zagreb, Republic of Croatia ( - since June, 2017: Aeronautical & Sales Information Systems Manager - January June 2017: ICT Infrastructure Manager - extra: Information Technology Director in period Previous roles: Desktops/Servers/Imaging Devices System Administrator (1000+ domain users, 850 desktops/laptops/tablets, 100+ servers, HP Proliant/Blade/IBM Power servers, 100+ imaging Page 1 of 5

2 devices), Network System Engineer (100+ network devices), ICT Systems Architect (central locations & 20+ remote locations worldwide) Other jobs Since Expert witness for IT, telecommunications & electrical engineering Croatian Association of Court Expert Witness, Zagreb 100+ expert reports delivered Languages Croatian language English language Excellent written and verbal communications skills Excellent written and verbal communications skills Professional skills and experience Almost 15 years of active IT experience with 9+ years in a IT management position, including the development and monitoring of budgets and schedules, and ongoing departmental services and activities, in company with users Knowledgeable of all aspects of large-scale enterprise IT systems infrastructure and operations including quality management, technology change, risk and performance management, monitoring against SLAs to manage/ensure efficient, reliable and cost-effective IT systems infrastructure & operations Technical knowledge of IT concepts, principles, infrastructure and systems (hardware platforms and configuration; software systems and programs; computer networks and network design, implementation and maintenance; virtualization and cloud technologies) Experience in project management, change management, business requirements analysis, problem solving and conflict resolution skills Ability to interact professionally with a diverse group of executives, managers, vendors, clients, staff and subject matter experts Value the knowledge and input of other IT team members An innovative and strategic thinker who can make educated decisions based on the analysis of a situation Familiarization with current technology trends Strong troubleshooting and investigative skills Ability to effectively prioritize and execute tasks in a high-pressure environment Page 2 of 5

3 Ability to acquire new knowledge and skills in short time Adaptability to new environments Memberships in Communities Since 2005 IEEE - Institute of Electrical & Electronics Engineers, Inc. Member No: Hoes Lane, Piscataway, New Jersey, USA ( Since 2009 Croatian Association of Court Expert Witness Trg Marka Marulica 10, Zagreb, Republic of Croatia ( Trainings & Certificates Continuous trainings related to ICT management, prioritization and goals management, team management etc. July Since November 26, Since February 17, September December Official Microsoft Training: Configuring, Maintaining and Troubleshooting Microsoft Exchange 2010 Algebra, Maksimirska 58a, Zagreb ( Certificate for Expert Witness - Field: Telecommunications and Electrical Engineering, Confirmation No: 4 Su-478/09-7 Republic of Croatia, County Court in Velika Gorica Certificate for Expert Witness -Field: IT, Confirmation No: 4 Su-1214/07 Republic of Croatia, County Court in Zagreb Official Training for Expert Witness Croatian Association of Experts and Expert Witness ( June 29, 2006 Microsoft Certificate of Excellence Microsoft Certified Professional MCP ID# Microsoft Corporation ( November 25, 2005 Cisco Systems Certificate: Cisco Internetworking Troubleshooting Azlan European Networking Solutions Group, Old Broad Street, London ( June 4, 2004 Cisco Systems Certificate: Interconnecting Cisco Network Devices Azlan European Networking Solutions Group, Old Broad Street, London ( Page 3 of 5

4 October June 2003 Official Cisco Training: Cisco Networking Academy Recro-Net, Zagreb, Trg sportova 3 ( July 4, 2003 Certificate of Achievement: Implementing and Managing MS Exchange Server 2000 Infosistem, Ivana Šibla 15, Zagreb ( May 3, 2003 Official Microsoft Training: Planning, Implementing and Maintaining a MS Windows Server 2003 Active Directory Teched, Medvedgradska 43, Zagreb ( May 9, 2003 Certificate of Achievement: HP-UX System Administration April 30, 2003 Certificate of Achievement: HP-UX Advanced March 28, 2003 Certificate of Achievement: HP-UX Basics Hands-on experience Management of IT vendor relationships, hardware/software, and licenses procurement Management of companywide IT assets Leadership and assistance in acquiring new ICT technologies Experience with Project Management - design and scope review, vendor management, planning timelines, implementation and internal change management involved in rolling out new ICT systems Experience with desktop/server/printer/scaner/network/telecom system planning, implementation, administration, troubleshooting and management Experience with VMware & Hyper-V server virtualization technologies Experience with Microsoft technologies (Server, Exchange, Sharepoint, ActiveDirectory, GPO, DHCP, DNS ) Experience with Cisco, Intel Security/McAfee and Nortel/Awaya network technologies Experience with Symantec NetBackup technology Page 4 of 5

5 Published & presented papers on international IT conferences September 11-13, 2012, Split (Croatia) September 29 October 1, 2006 Split/Dubrovnik (Croatia) September 15-17, 2005 Split (Croatia) October 11-13, 2004 Split (Croatia) & Venice (Italy) October 7-10, 2003 Split/Dubrovnik (Croatia) & Venice/Ancona (Italy) SoftCOM International Conference on Software, Workshop on ICT Hrvoje Tkalcic: Self-management Model for Wireless Mesh Networks Management SoftCOM International Conference on Software, Network Operations and Management Hrvoje Tkalcic: Efficiency of Decentralized Self-Managing System for IEEE WLANs SoftCOM International Conference on Software, Workshop on ICT Hrvoje Tkalcic, Marijan Kunstic: Efficiency of Distributed Wireless LAN Management SoftCOM International Conference on Software, Network Operations and Management Hrvoje Tkalcic, Marijan Kunstic: Effect of Wireless LAN Management Based on the Mobile Agents Paradigm SoftCOM International Conference on Software, Workshop on Contemporary Communications Hrvoje Tkalcic: Wireless LAN Management Other Car driving license Page 5 of 5