Course Outline of Record Los Medanos College 2700 East Leland Road Pittsburg CA 94565

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1 New Course OR Existing Course Instructor(s)/Author(s): Jim Lipscomb, Clayton Smith Subject Area/Course No.: COMSC-091 Units: 4 Course Name/Title: Information & Communication Technology Essentials Discipline(s): Computer Science, Computer Information Systems Pre-Requisite(s): None Co-Requisite(s): None Advisories: COMSC-040, or working knowledge of PC Systems and Operating Systems; Eligibility for ENGL-100 Catalog Description: This course provides an introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level ICT professionals. The fundamentals of computer hardware and software as well as advanced concepts such as security, networking, and the responsibilities of an ICT professional will be introduced. Preparation for CompTIA's A+ certification exam. Schedule Description: An introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level ICT professionals. The fundamentals of computer hardware and software as well as advanced concepts such as security, networking, and the responsibilities of an ICT professional will be introduced. Preparation for the CompTIA A+ certification exams. Hrs/Mode of Instruction: Lecture: _54_ Scheduled Lab: _54_ HBA Lab: Composition: Activity: Total Hours 108 (Total for course) Credit Credit Degree Applicable (DA) Grading Pass/No Pass (P/NP) Repeatability 0 Credit Non-Degree (NDA) Letter (LR) 1 (If Non-Credit desired, contact Dean.) Student Choice (SC) 2 3 Last date of Assessment: March 9, 2013 Cohort #: 1 Please apply for: LMC General Education Requirement(s): None Transfer to: CSU UC IGETC Area CSU GE Area C-ID Number _ITIS-110_ Course is Baccalaureate Level: Yes No Form Revised Page 1 of 5

2 Signatures: Department Chair Librarian Dean (technical Review) Curriculum Committee Chair President/Designee CCCCD Approval (Board or Chancellor's Office) For Curriculum Committee Use only: STAND ALONE COURSE: YES NO Course approved by Curriculum Committee as Baccalaureate Level: YES NO LMC GE Requirement Approved by the Curriculum Committee: FOR OFFICE OF INSTRUCTION ONLY. DO NOT WRITE IN THE SECTION BELOW. Begin in Semester Catalog year 20 /20 Class Max: Dept. Code/Name: T.O.P.s Code: Crossover course 1/ 2: ESL Class: Yes / No DSPS Class: Yes / No Coop Work Exp: Yes / No Class Code A Liberal Arts & Sciences SAM Code A Apprenticeship Remediation Level B Basic Skills B Developmental Preparatory B Advanced Occupational NBS Not Basic Skills C Adult/Secondary Basic Education C Clearly Occupational D Personal Development/Survival D Possibly Occupational E For Substantially Handicapped E* Non-Occupational F Parenting/Family Support F Transfer, Non-Occupational G Community/Civic Development *Additional criteria needed H General and Cultural 1 One level below transfer I Career/Technical Education 2 Two levels below transfer J Workforce Preparation Enhanced 3 Three levels below transfer K Other non-credit enhanced Not eligible for enhanced Form Revised Page 2 of 5

3 Institutional Student Learning Outcomes Check the institutional student learning outcomes (or category of outcomes) below that are reflected in your course: General Education SLOs (Recommended by GE Committee) At the completion of the LMC general education program, a student will: 1. read critically and communicate effectively as a writer and speaker. 2. understand connections among disciplines and apply interdisciplinary approaches to problem solving. 3. think critically and creatively 4. consider the ethical implications inherent in knowledge, decision-making and action. 5. possess a worldview informed by diverse social, multicultural and global perspectives. None Program-Level Student Learning Outcomes (PSLOs): PSLO 1: Install, configure, maintain and troubleshoot a multivendor Personal Computer System in DOS / Windows Environments at the beginning level. PSLO 2: Access and perform core functions while using utility functions with the Microsoft, LINUX and MAC O/S operating systems. PSLO 3: Prepare for and take the COMP TIA A+ Certification Exam. Course-Level Student Learning Outcomes (CSLOs): CSLO 1: Assemble, Install, configure and maintain devices, Personal Computers and software for end users while providing appropriate customer support. (PLSO 1, 2, 3) CSLO 2: Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. (PSLO 1, 2, 3) CSLO 3: Understand the basics of networking, security/forensics, virtualization, desktop imaging, and deployment. (PSLO 1,2, 3) Assessments: CSLO 1: CSLO 2: CSLO 3: Assemble, Install, configure and maintain devices, Personal Computers and software for end users while providing appropriate customer support. Chapter quizzes on core concepts and terminology of personal computer hardware and software. Labs on configuring and maintaining hardware and software, including industry best practices. Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Labs, including use of scenarios, on diagnosing, resolving and documenting hardware and software issues. Final project on diagnosing, resolving, and documenting one or more issues of networking, security, forensics, virtualization, desktop imaging, and deployment. Understand the basics of networking, security/forensics, virtualization, desktop imaging, and deployment. Labs on networking, security, forensics, virtualization, desktop imaging, and deployment. Final project on diagnosing, resolving, and documenting one or more issues of networking, security, forensics, virtualization, desktop imaging, and deployment. Form Revised Page 3 of 5

4 Method of Evaluation/Grading: CSLO 1: Assemble, Install, configure and maintain devices, Personal Computers and software for end users while providing appropriate customer support. A-level: The written questions on the quizzes show a high level of comprehension of the course content, apply sound solutions to the problems or scenarios given, and are clearly written. Objective questions (e.g. multiple choice) in the quizzes and final exam demonstrate a near complete understanding of the material. Labs have been executed with rare errors and all parts have been completed. C-level: The written questions on the quizzes show a significant level of comprehension of the course content, but solutions to the problems or scenarios given can be confusing or missing some elements. Objective questions (e.g. multiple choice) in the quizzes and final exam demonstrate a substantial understanding of the material. Labs have been executed with some errors and some parts not having been completed. CSLO 2: Properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. A-level: In labs utilizing a scenario, the issues presented were accurately identified, an appropriate and complete solution was produced, all of which was well documented. C-level: In labs utilizing a scenario, the issues presented were identified with some aspects either missing or inaccurate, an appropriate, but not complete, solution was produced, all of which was adequately documented. CSLO 3: Understand the basics of networking, security/forensics, virtualization, desktop imaging, and deployment. A-level: Labs demonstrated correct configuration of networking, security, forensics, and virtualization, and desktop imaging. Deployment methods conform to industry best practices. Course Content: C-level: Labs demonstrated configuration of networking, security, forensics, and virtualization, and desktop imaging with errors, but none fatal. Deployment methods substantially conform to industry best practices. 1. PC hardware 2. Networking 3. Laptops 4. Printers 5. Operational procedures 6. Operating systems 7. Security 8. Mobile devices 9. Troubleshooting Lab By Arrangement Activities: n/a Form Revised Page 4 of 5

5 Instructional Methods: Lecture Lab Activity Problem-based Learning/Case Studies Collaborative Learning/Peer Review Demonstration/Modeling Role-Playing Discussion Computer Assisted Instruction Other (explain) Textbooks: Andrews, J. - A+ Guide to Managing & Maintaining Your PC, 9 th edition, 2017 Andrews, J. Lab Manual for A+ Guide to Managing & Maintaining Your PC, 9 th edition, 2017 Form Revised Page 5 of 5

Course Outline of Record Los Medanos College 2700 East Leland Road Pittsburg CA (925)

Course Outline of Record Los Medanos College 2700 East Leland Road Pittsburg CA (925) New Course OR Existing Course Instructor(s)/Author(s): Clayton Smith, Karen Stanton Subject Area/Course No.: COMSC-040 Units: 4 Course Name/Title: Introduction to Computer and Business Information Systems