6. Are you looking for color screen or touch screen features on any of the phones?
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1 Q# Category Questions Answers 1 Hardware WHAT FEATURES AND FUNCTIONALITY DO YOU REQUIRE FOR THE OFFICE STATION HIGH TRAFFIC, MEDIUM TRAFFIC AND BASIC CLASSROON STATION HANDE SET TYPES THAT TOTAL 584 Is the vendor's RFP response to include costs for Ethernet switches to connect the existing MAN to the voice telephony system? Please detail the vendor s responsibilities for connecting to the MAN. Based on vendors experience with school environments, vendors should propose appropriate hand set models for the three defined areas: classrooms, medium traffic, and high level traffic areas. It is understood that vendors will have multiple handset options. Vednors will provide edge devices. POE data switches will need to be provided and included in the RFP response to support your solution with the understanding that all ports may not be populated on every data switch 2 Hardware 3 Hardware Please provide specs for the optional Fax server. Best estimate is for 50 users district wide 4 Hardware 6. Are you looking for color screen or touch screen features on any of the phones? 5 Hardware 7. Do you need any conference phones? Based on vendors experience with school environments, vendors should propose appropriate hand set models for the three defined areas: classrooms, medium traffic, and high level traffic areas. It is understood that vendors will have multiple handset options. Include the cost of one conference phone so we are familiar with the cost and can determine our needs later. 6 Hardware 10. Is gigabit Ethernet required for IP phones? This will depend on vendor's proposed solution 7 Hardware 11. Is there a preference on PoE manufacturer? No preference, This must be recommended and supported by the vendor. 8 Hardware 12. Will there be requirement to plug PC into IP Phone No. Design requirement is for voice and data networks to be separate. 9 Hardware 13. Any wireless phone requirement (DECT or WiFi) There is no current requirement but we want to leave the door open for use of this technology in the future. 10 Hardware 14. Can existing speech recognition system be No 11 Hardware 15. Is a self-labeling display phone required (or can paper label phones be bid) No. Not required.
2 12 Hardware 13 Hardware 14 Hardware 20. UPS is listed on the Cost spread sheet but no specification is given for run-time and equipment to 22. Are there redundancy requirements on Centralized VM 24. Does Transportation require phone system for only 4 phones; can phone register to main system over Fiber MAN? Two hour runtime is recommended Yes, redundancy is required. Please specify a solution No separate phone system is required. The Transportation Building can be registered to another building. 15 Installation Services The third paragraph indicates the voice and data newtorks will be split in the MDF. Does this indicate the district wants the server installed the MDF? Is the buidling demarc currently in the 16 Installation Services How many IDF s are there per building? Can you provide some more information regarding your MAN (i.e. type of fiber, number of strands, 17 Installation Services network topology, etc)? In buildings where there is more than one IDF, how are they connected? If fiber is being used, please 18 Installation Services specify type (single-mode, multi-mode, 1GB, Are there existing UPS in each closet to support the new PoE switch gear? If not, will they be 19 Installation Services provided separately or as part of this proposal? Is adequate rack space available in each IDF and 20 Installation Services the MDF where new equipment will be placed? Page 10 2nd Paragraph states "Additionally, some MDF/IDF (Main Distribution Frame/Intermediate Distribution Frame) facilities may require expanded electrical, HVAC (Heating Ventilation and Air Conditioning), and physical security support for the new network equipment. Vendors must include time and cost associated with the creation of the design specification to support their proposed 21 Installation Services solution." Question: Are the vendors expected to Fiber cabling is physically split between data and existing telephone system. Servers will vary by building. Final decisions to be made with cabling installation specifications Final decisions to be made with cabling installation specifications Will provide a diagram and will work with the awarded vendor and the MAN provider (Sunesys) to work this out.. Fiber between buildngs is single mode, ST connections. Not known if 1GB or 10GB capacity. Propose UPS's to support your equipment for two hours. To be determined by cabling infrastructure specifications by vendor. Vendors are required to quote the time and cost to create the specifications for new cabling, Electric, and HVAC requirements. The execution of this work will be managed separetly by RTSD.
3 9. Do you need to be able to dynamically track the phone location for E911 purchases? IE A system 22 Installation Services that can dynamically track if a teacher moves a 23 Installation Services 18. Is Union labor required for cabling Yes, tracking the source of 911 calls is required. However, tracking the movement of phones is not a requirement. 24 Installation Services 25 Installation Services 19. Is Cat 6 cabling required for the cabling requirements? 23. Is the collection and removal of existing telephony system to be included in bid For all new proposed required cabling, CAT6e is required. This depends on the proposed system. If CAT5 is allready available, this may be used. Yes. See top of page 9 of RFP. 26 Maintenance 1. Who is responsible for MAN Sunesys, Inc. 27 Maintenance CALL ACCOUNTING REPORTS YOU ASK FOR REPORTS ON CALLS OR ALL LONG DISTANCE CALLS BY DEPARTMENTS. IS THERE ANY OTHER REPORTS YOU ARE LOOKING FOR Detailed specifications have not been determined. Please provide proposed system capabilities. 28 Maintenance 3. What is speed of MAN To be determined by Sunesys, may be OC-3 Long-Term Cost of Ownership Please define, in 29 Maintenance years, the length of agreement being sought. Propose three years after initial warranty period. 30 Maintenance THE SLA AGREEMENT IS FOR HOW LONG? AND WHAT IS THE SLA ON SITE TURN Two hour response time as defined in RFP 31 Maintenance 4. Is MAN hub & spoke, mesh provide topology Network diagram will be provided. 32 Maintenance 5. Can specifics on Fiber cabling (Connectors, size of Fiber, MM, SM) MAN be supplied so appropriate fiber patch cables can be bid Fiber coming from the MAN has "ST" connectors. The other end of connection will depend on the vendor's proposed solution. 33 Maintenance 34 Maintenance 4. What type of PSTN connectivity do you have at each location (# Analog lines, # Centrex lines, # of PRI T1, # of SIP trunks, etc.) 17. Are year 2 maintenance prices required with bid District buildings are connected by MAN. It is anticipated that new PRI's will provide required dial tone. Current PSTN connections will be replaced by new telephone solution and PRI's. Maintenance is required for three years past the initial warranty period.
4 35 Other 36 Other WOULD YOU EXCEPT A HOSTED VOIP SOLUTION THAT IS E-RATE PRIORITY 1 SUPPORTED. 1. Would you be interested in a hosted Cisco VoIP/Unified Collaboration solution? a. This would be P1 erate eligible service you are almost guaranteed funding for this every year b. NWN fully manages, monitors, maintains and administers all components of the VoIP/Collaboration solution c. Very low upfront On-premise solution is desired. The Webinar states it will be at 9:30 a.m. on the 20th yet when registering on the website it now says 1:00 p.m. Can you confirm the correct time? 9:30AM on October 20, Other Are recommendations for a converged voice/data network being considered? On page 8, the RFP states that vendor proposal scope and costs must include efforts necessary to perform a detailed evaluation of each facility and develop a document to define cabling & infrastructure. There has been no site survey performed by us and a walk through date is not 38 Other included in the RFP schedule before responses are 1) Do to scheduling conflicte with the submission dead line, can or will the answers to queastions be available on the website prior to October 20th? 2) POE deveces: Is there a floor plan that shows IDF's with designation of what rooms these IDF service. To provide an Accurate POE switch count. We need to know how many IP phones will connect to each IDF or MDF. 3) Split of voice and data network at MDF: Will the district provide teh edge device to split the voice and data network. 4) Will 39 Other a data port be available fon the edge device for the 40 Other 2. Is QoS enabled on MAN; can it be To be determined by Sunesys, Inc. 41 Other Is this a prevailing wage project? MAN will be converged but from the MDF each building will have segarated voice and data traffic. Each vendor must estimate this based on the size of the school district. Ball park a dollar amount needed to come on site to prepare the specifications. Vendors will provide edge devices. Fiber cabling is physically split from data network. POE switches will need to be provided and included in Vendor's bid response with the understanding that all ports may not be populated in every switch. Unified messaging is not defined and vendor should propose recommended solution. A minimum of 584 mailboxes are required for voice mail. Prevailing wage laws apply universally to the entire project
5 MDF and Server locations may vary by building. Final decision to be made with cabling specifications. 42 Other Where is the MDF located? The RFP mentions the ability to connect by 43 Other spoken name. Please provide details. Is this for Yes, for inbound calling only. SInce this system is to be tied into the in-building paging systems, please provide a list of what the 44 Other paging system is in currently in place in each 45 Other For E-RATE Priority 1 and Priority 2, what is you 40 % Why is this a factor? The RFP describes the vendor interfacing with network service providers. Is this referring to the 46 Other installation phase, for the warranty period or a exist continuously. 47 Other 48 Other 49 Other 50 Other 3. Please provide information on your current LAN design (can you provide a visio?) a. Do you currently have PoE switches? If yes, what is the make and model number of the switches b. Can 6. Are any remote (Teleworker) IP Phones desired? The RFP mentions that PRI circuit(s) are to terminate at 2 locations. Is there a preference as to which 2 locations? Please indicate. 7. Is phone Twinning (Extension to Cell Phone) desired? See below for listing of paging systems located in each building. It is expected that a collaborative relationship POE switches will need to be provided and included in the RFP response to support your solution with the understanding that all ports may not be populated in every switch. Should be proposed as an option in your response. This will be determined by who the carrier will be based on their facilities along with the MAN provider. Should be proposed as an option in your response. 51 Other 5. Do you know how many line appearances the Office Station High Traffic, Office Station Medium Traffic and Classroom stations need? Based on vendors experience with school environments, vendors should propose appropriate hand set models for the three defined areas: classrooms, medium traffic, and high level traffic areas. It is understood that vendors will have multiple handset options.
6 52 Other 53 Other Given that site surveys may need to be conducted after the answers are provided on 10/20/11, will RTSD consider extending the RFP due date in order to allow for scheduling of these surveys? Can you please list any and all components (manufacturer/make/model) included in the existing intercom/paging system? 8. Can you list out the number of analog devices per site? (fax machines, credit card machine, The vendor must certifies the proposal includes time and cost associated with the creation of a cabling design specification to support its proposed system. The vendor understands that required detailed cabling specifications must be written which clearly articulate the telephone connectivity requirements of its system See below for listing of paging systems located in each building. 54 Other Information can be provided if required 55 Other Is there an opportunity to do a site survey before No. This will not be possible. 10. Pleae describe your current current intercom/paging system. What vendor and product See below for listing of paging systems located in is it based off of? Will it allow for paging to a Cisco each building. You will need to confer with the 56 Other phone? manufacturer regarding compatibility with CISCO 57 Other 11. How many users will need Fax Server Best estimate is 50 users district-wide 58 Other 12. Please describe in greater detail the requirement for emergency notification to the classrooms via the IP set display. Is this just the ability to send an emergency message to the Specific requirements have not be defined. Vendor should describe capabilities of proposed system. 59 Other 16. Is virtualization technology in use by RTSD (specify VMware or Hyper-V) can applications be installed on RTSD servers or need to provide Vendor is required to provide server hardware 60 Other 21. Are SIP trunks a possibility SIP trunks can be considered as an option. 61 Software The RFP calls for the system to "trace" incoming and outbound calls. Please define what the district 62 Software 8. Is Unified messaging desired? Yes. Is the voice recognition requirement for inbound 63 Software calling only (Auto Attendant)? 64 Software 9. What is platform? Must be capable to track telephone room location source of the 911 call. Yes, inbound calling only. Microsoft Exchange 2007 will be moving to 2010 in near future.
7 65 Software Can you please provide more information regarding IP set display pertaining to the emergency notification requirement? (Question six Specific requirements have not be defined. Vendor should describe capabilities of proposed system. Paging Systems SCHOOL MAKE MODEL RHS Rauland MCX 300; AP4603; 2524 RMS Rauland MCX300 IES Bogen TPU250; PCMZPM; PCMCPU; PCMTIP RES Rauland MCX 300 (other components include: PSX 300; MCZ 300; SW25; FAX 250 WES Rauland Telecenter IV TC4001
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