Leveraging Virtual CPE for Residential and Business Services Growth

Transcription

1 Leveraging Virtual CPE for Residential and Business Services Growth ANGA COM 2016 June Nokia 2016

2 Agenda 1. Drivers 2. Various options to virtualize the CPE 3. Summary 2 Nokia 2016

3 Business context: Shift of Enterprise Mindset Today s service providers business services are 10 years old Traditional (data) connectivity services - Internet access: point to Internet, basic and carrier/enterprise grade - VPNs: L2/L3, p2p/mpt, typically MPLS based Around for 10 to 15 years - Grown organically from basic to now include QoS, SLA, portals - Integrated in OSS, BSS systems 3 Nokia 2016

4 Business context: Shift of Enterprise Mindset IP VPN Bus BB Own Build SaaS DC (own) Cloud Telco IT Complex on-boarding of branches Booming BW requirements forcing CPE upgrades New connectivity options Too many days to get IP VPN running Instantaneous service fulfillment Flexible service scaling Service Level Agreements Self-serve portals Turn on/off a service when they want it, with near immediate service availability Scale the service up or down (bandwidth, number of seats, ) SLAs with monitoring / auditing / analytics capabilities Control through selfserve portals 4 Nokia 2016

5 Residential context: the ultra-connected home Challenges with today s residential service model Consumer viewpoint Connected home - Exposed to increasing home network complexity - Full visibility on home networking issues But lacking the tools and skills to troubleshoot issues Phone Tablet Laptop Smart phone Health monitoring No means to control or review device usage policies Paying for service but lacking the experience Bed room Home office Bathroom Service provider viewpoint - Home network is hidden behind a single IP address Gaming console IPTV Home utility management Home security - No visibility on home networking issues Poor in-home wiring or Wi-Fi reachability issues Den Living room Hall In-home routing or device connectivity issues IP: x Delivering the service but lacking in support 5 Nokia 2016

6 Residential context: the ultra-connected home IoT is not only about devices, but also about cloud applications Connected devices per home Information & Entertainment Compute & Communication Home Automation Utilities & Security Healthcare source: Machina, Beecham, Gartner, Bell Labs Consulting Each home network will resemble a small/medium enterprise network 6 Nokia 2016

7 Where is my vcpe? Various options to virtualize the CPE Option 1: thin CPE Option 2: fat CPE Option 3: slim CPE SDN controller CP POP MPLS VPN vcpe SW HQ vcpe VM SW CP MPLS VPN HQ vcpe VM SW CP NSG MPLS VPN NSG HQ Target market: low end SOHO/SMB, residential Cost effective, potential reuse of existing CPE Challenges: customer premise touch/resilience/ VAS only at POP level Target market: high end VPN VAS can be instantiated as customer premises or POP Challenges: price, automation, installation and life cycle management Target market: medium to high end Full policy automation framework + LAN extensions possible Challenges: require a NSG entity at Customer premise 7 Nokia 2016

8 Virtualized Residential Gateway architecture Reducing complexity by moving selected RGW functionality into the network Helpdesk Agent Dashboard Home Analytics Dashboard Broadband Forum: WT-317 Network Enhanced Residential Gateway (NERG) User Cloud Dashboard Home Device Management TR-069 Data collection Radius vrgw Bridged RGW Access Aggregation Service Edge and extending the home network with network-centric and cloud-based service capabilities 8 Nokia 2016

9 Leveraging Virtual CPE for Residential and Business Services Growth Key takeaways OPERATION AL EFFICIENCIE S CUSTOME R EXPERIEN CE SERVICE VELOCITY VALUE ADDED SERVICES vcpe Less truck rolls and support calls 20-40% lower operating cost Home network management Per device policy control/assurance Improved lifecycle management Rapid, centralized service introduction Network enhanced service capabilities Home LAN extension 5-13% higher gross margins Less churn, better revenue retention Fast time-torevenue Service chaining to Cloud datacenter 9 Nokia 2016 Personal portal Out-of-footprint support Self-subscription

10 10 Nokia 2016