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1 NEXT GENERATION TELECOMMUNICATIONS NETWORKS, SERVICES, AND MANAGEMENT Edited by THOMAS PLEVYAK VELI SAHIN IEEE Communications Society, Sponsor IEEE Press Series On Network Management Thomas Plevyak and Veli Sahin, Series Editors IEEE PRESS A JOHN WILEY & SONS, INC., PUBLICATION

3 NEXT GENERATION TELECOMMUNICATIONS NETWORKS, SERVICES, AND MANAGEMENT

4 IEEE Press 445 Hoes Lane Piscataway, NJ IEEE Press Editorial Board Lajos Hanzo, Editor in Chief R. Abari T. Chen B. M. Hammerli J. Anderson T. G. Croda O. Malik S. Basu M. El-Hawary S. Nahavandi A. Chatterjee S. Farshchi W. Reeve Kenneth Moore, Director of IEEE Book and Information Services (BIS) Technical Reviewer Lakshmi Raman Books in the IEEE Press Series on Network Management Telecommunications Network Management Into the 21st Century, Co-Editors Thomas Plevyak and Salah Aidarous, 1994 Telecommunications Network Management: Technologies and Implementations, Co-Editors Thomas Plevyak and Salah Aidarous, 1997 Fundamentals of Telecommunications Network Management, by Lakshmi Raman, 1999 Security for Telecommunications Management Network, by Moshe Rozenblit, 2000 Integrated Telecommunications Management Solutions, by Graham Chen and Quinzheng Kong, 2000 Managing IP Networks: Challenges and Opportunities, Co-Editors Thomas Plevyak and the late Salah Aidarous, 2003

5 NEXT GENERATION TELECOMMUNICATIONS NETWORKS, SERVICES, AND MANAGEMENT Edited by THOMAS PLEVYAK VELI SAHIN IEEE Communications Society, Sponsor IEEE Press Series On Network Management Thomas Plevyak and Veli Sahin, Series Editors IEEE PRESS A JOHN WILEY & SONS, INC., PUBLICATION

6 Copyright 2010 by Institute of Electrical and Electronics Engineers. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) , fax (978) , or on the web at Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) , fax (201) , or online at permission. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) , outside the United States at (317) or fax (317) Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic formats. For more information about Wiley products, visit our web site at Library of Congress Cataloging-in-Publication Data: Plevyak, Thomas. Next generation telecommunications networks, services, and management / Thomas Plevyak, Veli Sahin. p. cm. ISBN (cloth) 1. Telecommunication systems Forecasting. 2. Computer networks Forecasting. I. Sahin, Veli. II. Title. TK P dc Printed in the United States of America

7 The Editors and Authors Dedicate This Book to Their Families: The Cornerstone of Successful Societies

9 CONTENTS GUEST INTRODUCTIONS EDITOR AND CONTRIBUTOR BIOGRAPHIES xv xix CHAPTER 1 CHANGES, OPPORTUNITIES, AND CHALLENGES 1 Veli Sahin and Thomas Plevyak 1.1 Introduction Scope Changes, Opportunities, and Challenges Major Life Style Changes: Desktops, Laptops, and Now Handtops Major Network Infrastructure Changes Major Home Network (HN) Changes Major FCAPS Changes Major Regulatory Changes Service Aware Networks to Manage Expectations and Experiences Major Management Challenges for a Value-Added Service: Triple Shift Service The Grand Challenge: System Integration and Interoperability of Disjoined Islands Some Examples of Management System Applications Event Correlation Hot Spot Identification and SMS Actions SLAs, Contracts, and Policy Management Service Assessment Contract Assessment Service and Contract Assurance SMS Integration with Planning and Engineering Systems Overview of Book Organization and Chapters References 14 CHAPTER 2 MANAGEMENT OF TRIPLE/QUADRUPLE PLAY SERVICES FROM A TELECOM PERSPECTIVE 15 Jean Craveur 2.1 Introduction Context of Triple/Quadruple Play for Telecom Operators The Economic, Service, and Commercial Challenges General Conditions Service Offer Requirements The Technical Challenge 20 vii

10 viii CONTENTS The Technical Tool Box Customer Equipment Access Line and Aggregation/Backhaul Networks Backbone Networks Control Platform Service Platform IS Equipment The Global Vision Vision for an Overall Architecture Supporting Triple and Quadruple Play Key Issues to Consider When Designing Network and IS Infrastructures for Triple and Quadruple Play Convergence and Mutualization Quality of Service (QoS) Customer Premises Equipment (CPE) and Home Network The Home Network Complexity Distribution of Functions between Network and IS Platforms and Residential Gateways The Home Network Paradox The Home Device and Applications Access Lines Access Networks, Aggregation, and Backhauling An Illustration of the Fixed Access Network Transformation from Internet Access Support to Triple Play Support Backbone Networks Content Delivery Service and Resource Control Core Control and Application Servers Service Platforms Information System A Renovated IS Architecture for Triple/Quadruple/Multiple Play Business The Customer Front-End The Aggregation Layer The Back-End Order Management and Delivery A Crucial Cooperation between IS, Network, and Service Platform The Operational Challenge Focus on the Service Management Center Function (SMC) IS Tools for the SMCs Operating IT and Service Platforms in Triple and Quadruple Play Contexts Roles and Responsibilities of the Different Functions New Skills in Operations The Customer Experience in Broadband Triple Play Definition of the Offerings Distribution Channels Relationship with the Local Operator 49

11 CONTENTS ix The Customer Journey The Organizational Challenge Conclusions Acknowledgments References Suggested Further Reading 52 CHAPTER 3 MANAGEMENT OF TRIPLE/QUAD PLAY SERVICES FROM A CABLE PERSPECTIVE 53 David Jacobs 3.1 Introduction The HFC Network HFC Planning and Inventory HFC Network Maintenance HFC Network Upgrades Digital TV Digital TV: Coding and Transmission of Analogue Information Network Information Table (NIT) DVB-SI Program Decoding ATSC-PSIP Program Decoding Conditional Access Out-of-Band Channels Digital Storage Media Command and Control (DSM-CC) Switched Digital Video Enhanced TV/Interactive TV Enhanced TV Binary Interchange Format DOCSIS Set-Top Gateway Digital TV Head-End Integrated Receiver/Decoder or Set-Top Box Point of Deployment Module/CableCard Data over Cable Service Interface Specification (DOCSIS) Physical Layer Data Link Layer Media Access Control (MAC) Sublayer Link Layer Security Logical Link Control (LLC) Network Layer Multicast Operation Cable Modem Start-up IP Detail Records DOCSIS Evolution Cable Telephony Cable IP Telephony Network Control Signaling PacketCable 1.0 and Distributed Call Signaling Embedded MTA Start-up PacketCable Wireless 96

12 x CONTENTS 3.7 Cable Futures References 98 CHAPTER 4 NEXT GENERATION TECHNOLOGIES, NETWORKS, AND SERVICES 101 Bhumip Khasnabish 4.1 Introduction Next Generation (NG) Technologies Wireline NG Technologies Fiber to the Premises (FTTP) Long-Haul Managed Ethernet (over Optical Gears) Wireless NG Technologies Broadband Bluetooth and ZigBee Personalized and Extended Wi-Fi Mobile Worldwide Inter-operability for Microwave Access (M-WiMax) Long Term Evolution (LTE) Enhanced HSPA Evolution Data Optimized (EVDO) and Ultra Mobile Broadband (UMB) Mobile Ad Hoc Networking (MANET) and Wireless Mesh Networking (WMN) Cognitive (and Software Defined) Radios and Their Interworking Software and Server NG Technologies (Virtualization) Next Generation Networks (NGNs) Transport Stratum Service Stratum Management Fault Management Configuration Management Accounting Management Performance Management Security Management Application Functions Other Networks: Third-Party Domains End-User Functions: Customer Premises Devices and Home Networks Internet Protocol (IP): The NGN Glue Internet Protocol version 4 (IPv4) Internet Protocol version 6 (IPv6) Mobile Internet Protocol version 6 (MIPv6) Next Generation Services Software-Based Business Services High-Definition (HD) Voices Mobile and Managed Peer-to-Peer (M2P2P) Service Wireless Charging of Hand-Held Device Three-Dimensional Television (3D-TV) Wearable, Body-Embedded Communications/Computing Including Personal and Body-Area Networks Converged/Personalized/Interactive Multimedia Services 116

13 CONTENTS xi Grand-Separation for Pay-per-Use Service Mobile Internet for Automotive and Transportation Consumer- and Business-Oriented Apps Storefront Evolved Social Networking Service (E-SNS) NG Services Architectures Application Plane s Requirements to Support NG Services Transport Plane s Requirements to Support NG Services Management of NG Services IP- and Ethernet-Based NG Services Performance Management of NG Services Security Management of NG Services Device Configuration and Management of NG Services Billing, Charging, and Settlement of NG Services Faults, Overloads, and Disaster Management of NG Services Next Generation Society NG Technology-Based Humane Services Ethical and Moral Issues in Technology Usage Conclusions and Future Works/Trends References 127 CHAPTER 5 IMS AND CONVERGENCE MANAGEMENT 129 Keizo Kawakami, Kaoru Kenyoshi, and Toshiyuki Misu 5.1 IMS Architecture Serving CSCF (S-CSCF) Proxy CSCF (P-CSCF) Interrogating CSCF (I-CSCF) IMS Services Push to Talk over Cellular (PoC) Service Service Authentication Floor Information Management Message Duplication and Transmission in 1-to-n Communication IMS-Based FMC Service CSCF PDG IMS-Based IPTV Service QoS Control and Authentication QoS Control in NGN RACS Functions Provided by RACS Function Blocks Comprising RACS Authentication in NGN NASS Network and Service Management for NGN Introduction Network Management Operation Requirements Service Management Operation Requirements Service Enhancement Requirements B2B Realization Requirements 143

14 xii CONTENTS Compliance with Legal Restrictions Requirements IMS Advantages Reduction of Maintenance and Operating Cost Reduction of Time Required for Introducing New Services (Time to Market) Cost Merits Roles of SDP and Development and Introduction of New Services Positioning of SDP in NGN Features of SDP Examples of Application Servers API Services Implemented on NGN Push to X IPTV IPTV Architectures Advantages of NGN (IMS-based) IPTV References Suggested Further Reading 153 CHAPTER 6 NEXT GENERATION OSS ARCHITECTURE 155 Steve Orobec 6.1 Introduction Why Are Standards Important to OSS Architecture? The TeleManagement Forum (TM Forum) for OSS Architecture Other Standards Bodies TM Forum s Enhanced Telecommunications Operations Map (etom) Relationship to ITIL (Infrastructure Technology Information Library) Information Framework DMTF CIM (Distributed Task Force Management) TIP (TM Forum s Interface Program) NGOSS Contracts (aka Business Services) MTOSI Case Study Will Web Services and MTOSI Scale? Representational State Transfer (REST) A Silver Bullet? Real Network Implementation of a Standard Business Benefit OSS Transition Strategies ETSI TISPAN and 3GPP IMS OSS Interaction with IMS and Subscriber Management (SuM) NGN OSS Function/Information View Reference Model Designing Technology-Neutral Architectures UML and Domain Specific Languages (DSLs) An Emerging Solution: The Domain Specific Language From Model-Driven Architecture to Model-Driven Software Design Other Standards Models (DMTF CIM, 3GPP, and TISPAN) Putting Things Together: Business Services in Depth Building a DSL-Based Solution Problem Context Proposed Initial Feature Content 200

15 CONTENTS xiii Desired Inputs Desired Outputs Open-source Tool Environments Final Thought Bibliography 205 CHAPTER 7 MANAGEMENT OF WIRELESS AD HOC AND SENSOR NETWORKS 207 Mehmet Ulema 7.1 Introduction Overview Wireless Ad Hoc Networks Wireless Sensor Networks Wireless Ad Hoc Networks vs. Sensor Networks Network Management Aspects and Framework Functional and Physical Architectures Logical Architectures Information Architectures Manager-Agent Communication Models Management Interfaces and Protocols Structure of Management Information and Models Others Summary and Conclusions References 229 CHAPTER 8 STRATEGIC STANDARDS DEVELOPMENT AND NEXT GENERATION MANAGEMENT STANDARDS 231 Michael Fargano 8.1 Introduction General Drivers for Standards Management Standards History General Standards Development Process Key Attributes of Standards Development Process General SDO/Forum Types and Interactions General Standards Development and Coordination Framework Project Execution and Cross-Organization Interactions and Handoff Points Management SDO/Forum Categories General Network/Service SDO/Forum Specific Network/Service SDO/Forum Information Technology SDO/Forum Management-Standards Focused SDO/Forum Principles, Frameworks, and Architecture in Management Standards Principles and Concepts in Management Standards Development Frameworks and Architecture Strategic Framework for Management Standards Development Strategic Questions for Standards Engagement Determination Strategic Progression of Standards Work Strategic Human Side of Standards Development 245

NEXT GENERATION TELECOMMUNICATIONS NETWORKS, SERVICES, AND MANAGEMENT

NEXT GENERATION TELECOMMUNICATIONS NETWORKS, SERVICES, AND MANAGEMENT IEEE Press 445 Hoes Lane Piscataway, NJ 08854 IEEE Press Editorial Board Lajos Hanzo, Editor in Chief R. Abari T. Chen B. M. Hammerli