Revised Network+ Examination Objectives Version 6-01
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1 Revised Netwrk+ Examinatin Objectives Versin 6-01 Intrductin The skills and knwledge measured by this examinatin are derived frm an industry-wide jb task analysis (JTA) and validated thrugh an industry wide survey f which ver 2,500 respnses were received in April 200l. The results f this survey were used in weighing the dmains and ensuring that the weighting is representative f the relative imprtance f the cntent. The Netwrk+ certificatin cvering the 2002 bjectives, certifies that the successful candidates knws the layers f the OSI mdel, can describe the features and functins f netwrk cmpnents and has the skills needed t install, cnfigure, and trublesht basic netwrking hardware peripherals and prtcls. A typical candidate shuld have A+ certificatin r equivalent knwledge, but A+ certificatin is nt required. In additin t A+ certificatin level knwledge, candidates are encuraged t have at least 9 mnths f experience in netwrk supprt r administratin. The 2002 bjectives update the Netwrk+ certificatin exam n new technlgies such as wireless netwrking and gigabit Ethernet. The scpe f netwrking systems are bradened smewhat placing an increased emphasis n Linux/Unix, Windws 9x, Windws NT, Windws 2000 and including AppleTalk as a netwrk prtcl. There is als mre f an emphasis n hands-n experience knwledge needed in the areas f netwrk implementatin and netwrk supprt including trubleshting scenaris. This examinatin includes blueprint weighting, test bjectives and example cntent. Example cncepts are included t clarify the test bjectives and shuld nt be cnstrued as a cmprehensive listing f the cntent f the examinatin. The table belw lists the dmains measured by this examinatin and the extent t which they are represented in the examinatin. Netwrk+ Certificatin Dmain Areas % f Examinatin 1.0 Media & Tplgies 20% 2.0 Prtcls & Standards 25% 3.0 Netwrk Implementatin 23% 4.0 Netwrk Supprt 32% Ttal 100% Nte: All percentages are apprximate and are subject t change. 1
2 Revised Netwrk+ Examinatin Objectives Versin 6-01 Dmain Media and Tplgies 20% 1.1 Recgnize the fllwing lgical r physical netwrk tplgies given a schematic diagram r descriptin Star/hierarchical bus mesh ring wireless 1.2 Specify the main features f (LLC), (Ethernet), (tken ring), b (wireless) and FDDI netwrking technlgies, including Speed Access Methd Tplgy Media 1.3 Specify the characteristics (e.g., speed, length, tplgy, cable type, etc.) f the fllwing (Ethernet) standards 10BASE-T 100BASE-TX 10BASE2 10BASE5 100BASE-FX Gigabit Ethernet 1.4 Recgnize the fllwing media cnnectrs and/r describe their uses RJ-11 RJ-45 AUI BNC ST SC 1.5 Chse the apprpriate media type and cnnectrs t add a client t an existing netwrk. 1.6 Identify the purpse, features, and functins f the fllwing netwrk cmpnents Hubs Switches Bridges Ruters Gateways CSU/DSU Netwrk Interface Cards/ISDN adapters/system area netwrk cards Wireless access pints Mdems 2
3 Revised Netwrk+ Examinatin Objectives Versin 6-01 Dmain 2.0 Prtcls and Standards 25% 2.1 Given an example identify a MAC address 2.2 Identify the seven layers f the OSI mdel and their functins 2.3 Differentiate between the fllwing netwrk prtcls in terms f ruting, addressing schemes, interperability, and naming cnventins TCP/IP IPX/SPX NetBEUI AppleTalk 2.4 Identify the OSI layers at which the fllwing netwrk cmpnents perate Hubs Switches Bridges Ruters Netwrk Interface Cards 2.5 Define the purpse, functin and/r use f the fllwing prtcls within TCP/IP IP TCP UDP FTP TFTP SMTP HTTP HTTPS POP3/IMAP4 TELNET ICMP ARP NTP 2.6 Define the functin f TCP/UDP prts. Identify well-knwn prts. 2.7 Identify the purpse f the fllwing netwrk services (e.g. DHCP/btp, DNS, NAT/ICS, WINS, and SNMP) 2.8 Identify IP addresses (Ipv4, Ipv6) and their default subnet masks. 2.9 Identify the purpse f subnetting and default gateways Identify the differences between public vs. private netwrks 2.11 Identify the basic characteristics (e.g., speed, capacity, media) f the fllwing WAN technlgies Packet switching vs. circuit switching ISDN FDDI ATM Frame Relay Snet/SDH T1/E1 T3/E3 OCx 3
4 Revised Netwrk+ Examinatin Objectives Versin Define the functin f the fllwing remte access prtcls and services RAS PPP PPTP ICA 2.13 Identify the fllwing security prtcls and describe their purpse and functin IPsec L2TP SSL Kerbers Dmain 3.0 Netwrk Implementatin 23% 3.1 Identify the basic capabilities (i.e. client supprt, interperability, authenticatin, file and print services, applicatin supprt, and security) f the fllwing server perating systems UNIX/Linux Netware Windws Macintsh 3.2 Identify the basic capabilities f client wrkstatins (i.e., client cnnectivity, lcal security mechanisms, and authenticatin) 3.3 Identify the main characteristics f VLANs 3.4 Identify the main characteristics f netwrk attached strage 3.5 Identify the purpse and characteristics f fault tlerance 3.6 Identify the purpse and characteristics f disaster recvery 3.7 Given a remte cnnectivity scenari (e.g., IP, IPX, dial-up, PPPE, authenticatin, physical cnnectivity etc.), cnfigure the cnnectin. 3.8 Identify the purpse, benefits and characteristics f using a firewall. 3.9 Identify the purpse, benefits and characteristics f using a prxy Given a scenari, predict the impact f a particular security implementatin n netwrk functinality (e.g. blcking prt numbers, encryptin, etc.) 3.11 Given a netwrk cnfiguratin, select the apprpriate NIC and netwrk cnfiguratin settings (DHCP, DNS, WINS, prtcls, NETBIOS/hst name, etc.). 4
5 Revised Netwrk+ Examinatin Objectives Versin 6-01 Dmain 4.0 Netwrk Supprt 32% 4.1 Given a trubleshting scenari, select the apprpriate TCP/IP utility frm amng the fllwing Tracert Ping Arp Netstat Nbtstat Ipcnfig/Ifcnfig Winipcfg Nslkup 4.2 Given a trubleshting scenari invlving a small ffice/hme ffice netwrk failure (e.g., xdsl, cable, hme satellite, wireless, POTS), identify the cause f the failure. 4.3 Given a trubleshting scenari invlving a remte cnnectivity prblem (e.g., authenticatin failure, prtcl cnfiguratin, physical cnnectivity) identify the cause f the prblem. 4.4 Given specific parameters, cnfigure a client t cnnect t the fllwing servers UNIX/Linux Netware Windws Macintsh 4.5 Given a wiring task, select the apprpriate tl (e.g., wire crimper, media tester/certifier, punch dwn tl, tne generatr, ptical tester, etc.). 4.6 Given a netwrk scenari interpret visual indicatrs (e.g., link lights, cllisin lights, etc.) t determine the nature f the prblem. 4.7 Given utput frm a diagnstic utility (e.g. tracert, ping, ipcnfig, etc.), identify the utility and interpret the utput. 4.8 Given a scenari, predict the impact f mdifying, adding, r remving netwrk services (e.g., DHCP, DNS, WINS, etc.) n netwrk resurces and users. 4.9 Given a netwrk prblem scenari, select an apprpriate curse f actin based n a general trubleshting strategy. This strategy includes the fllwing steps 1. Establish the symptms 2. Identify the affected area 3. Establish what has changed 4. Select the mst prbable cause 5. Implement a slutin 6. Test the result 7. Recgnize the ptential effects f the slutin 8. Dcument the slutin 4.10 Given a trubleshting scenari invlving a netwrk with a particular physical tplgy (i.e., bus, star/hierarchical, mesh, ring, and wireless) and including a netwrk diagram, identify the netwrk area effected and the cause f the prblem Given a netwrk trubleshting scenari invlving a client cnnectivity prblem (e.g., incrrect prtcl/client sftware/authenticatin cnfiguratin, r insufficient rights/permissin), identify the cause f the prblem. 5
6 Revised Netwrk+ Examinatin Objectives Versin Given a netwrk trubleshting scenari invlving a wiring/infrastructure prblem, identify the cause f the prblem (e.g., bad media, interference, netwrk hardware). 6
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