NEC IP DECT Communication Solutions for Skype for Business. The strengths of NEC IP DECT combined with SfB

Transcription

1 NEC IP DECT Communication Solutions for Skype for Business The strengths of NEC IP DECT combined with SfB

2 IP DECT Communications Solutions For a full overview refer to the NEC IP DECT Sales Presentation Specific in this module > Overview of functionality offered with SfB > IP DECT proposition overview > Security > Handset portfolio specifics > Applications interop > Overview Strengths 2 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

3 New with IP DECT R Support for Skype for Business In conjunction with AudioCodes SPS, the NEC IP-DECT system can conveniently extend Microsoft SFB-based enterprise communications from computer workstations to mobile handsets IP DECT R6.41MR connected to MSFT SfB via SPS offers Accept SFB calls on either client or DECT handset Change availability status from the DECT handset Transfer calls Toggle between calls Set-up a 3-party call In order to secure best performance, each project feasibility must be assessed by NEC The specific SPS software required must be obtained via NEC 3 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

4 NEC add tremendous value to the MS offering NEC has well established and market leading quality voice telephony capabilities (UC Connector integration, NEC terminals, platforms,..) NEC secure and reliable solution (esp. solution with express cluster achieve five 9 capabilities) high availability and geographic redundancy NEC offers end-to-end complete stack of solutions NEC has better network solutions which Cisco considers its core competency ( SDN vs. Conventional ) NEC has one of the best enterprise grade IPDECT solution adding mobility for verticals with dedicated terminals NEC complete the vital missing part 4 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

5 NEC IP DECT and Skype Connection diagram SPS Gateway SFB Server Active Directory Gateway PSTN Enterprise LAN www DECT Management AP400 Series User A User B User X A: SFB Client A1: IP-DECT handset B: SFB Client B1: IP-DECT handset C: SFB Client C1: IP-DECT handset 5 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

6 Integration functionality supported Function Details Basic Call Parallel Ring Mid-call features Multiple line 3-party call SFB Client to DECT handset (or other IP Phone) DECT handset to other DECT handsets (or other IP Phone) Caller ID and Caller Name on DECT handset Incoming call results in ringing of both Client as well as DECT handset Hold (incl. music on hold), Resume Hold with toggle between two calls Consulted and blind transfer Call Waiting Call pickup second line Initiated from the Client Presence Speed dial Roaming and Handover SRTP and TLS security Client shows in a call status of DECT handset Presence can be updated from the DECT handset In SFB Client Another choice is the handset based contact list/speed dials DECT users can freely roam between DECT AP s. Calls will seamlessly handover between AP s IP DECT supports these functions, but this requires further testing together with SI 6 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

7 Supporting documents SPS testplan (test details) and NEC certification note 7 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

8 IP DECT supports a rich voice experience Wireless DECT handsets that integrate in any IP telephony network Rich SIP feature support on the handsets CLI and Name display information Interworking with UC clients (such as Skype for Business) Powerful messaging, alarming and handset localization, through the open interface DMLS Support of 11 simultaneous calls per AP400 High scalability up to 2000 Access Points High availability by adding a second DAP controller for redundancy or multiple local DAP controllers for local survivability Optional G.729 compression with add-on board Secure voice communication through DECT authentication and encryption 8 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

9 NEC IP DECT proposition overview > Access Points: connects to enterprise IP network > Handsets: various models from office to various vertical sectors IP-PBX > Management: Full DAP controller (Enterprise) or DAP Lite (SMB) > Applications: DECT Messaging and Location Services (DMLS) open interface to middleware, messaging, localization and UC solutions Enterprise LAN > Master/Slave DAP controller: redundancy provides high availability and branch survivability Redundant DAP controllers for High Availability Web management interface DMLS IP DECT Access Points Branch offices > Virtualized server: IP DECT software can run on a virtual machine Applications Roaming and seamless handover 9 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

10 NEC IP DECT Scalability > Excellent Scalability Expandable by number of Access Points, Handsets/Subscriptions, Simultaneous Calls/Users and Geographic Coverage > Very Large Systems - for very large institutes such as hospitals Up to 2000 Access Points and 10,000 handsets in a single system IP DECT Lite IP DECT IP DECT - VLS Max number of DAPs in single network Number of subscriptions/extensions Ease of deployment Lite Configurator DAP Configurator VLS tools Management AP400 web interface DECT Manager DECT Manager Potential to grow beyond max DAPs 4096 DAPs 10 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

11 NEC IP DECT Geographic Flexibility > Multi-site Sites can be spread across various locations: local, national or international Local survivability for communication and messaging services > Roaming Handsets can roam freely between sites > Centralized management Central DAP controller with redundancy and virtualization options 11 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

12 The NEC AP400 series IP DECT Access Point > Connects directly to IP network > Different models AP400 (Enterprise) AP400S/C (SMB) AP400E (External Antennas) > Redundancy, Branch Survivability > Designed for CAT-iq HD-Voice (G.722) 12 standard or 5 HD-Voice channels > Virtualization > Location services > Compatible with previous series (AP200, AP300) > Compatible with various 3rd party IP communication systems Central management incl. virtualization and redundancy Compact design IP interface, PoE compatible Wideband audio OTA FW download Status Led s High scalability Integrated antenna s (AP400E model with external antennas) Ceiling mount Desk stand Wall mount 12 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

13 NEC Site redundancy (High Availability voice and messaging) Messaging Application Master DMLS DMLS Redundant DAP controller Primary DAP controller Normal Message flow Alternative Message flow when primary inactive 13 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

14 NEC Branch Survivability (High Availability across locations) Messaging Application Master Messaging Application Slave DMLS Redundant DAP controller DMLS Primary DAP controller DMLS Secondary DAP controller WAN Normal Message flow Alternative Message flow when primary inactive 14 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

15 NEC Information Security > Information Confidentiality ensured IP telephony ensures data security over IP network DECT over-the-air transmission ensures information security over the radio channel All information exchange (messages and voice communications) is encrypted (DECT encryption, SRTP and TLS for signaling/media and HTTPS for provisioning) > System Integrity ensured Secure device administration over IP ensures that only authorized users can administrate the system > System Availability ensured All system components support fail-over ; backup devices can be configured to takeover if the primary fails 15 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

16 Handset portfolio and functionality overview G266 G566 G966 I766 M166 Communicator Wireless Technology DECT DECT DECT/WiFi DECT DECT Call handling features - Auto answer - Calling name display - - Calling line (CLIP) display / digits / 24 / 24 / 24 / 24 - / - - Call logging / size / 50 / 50 / 50 / 50 - / - Camera - - (Front) - - CAT-iq HD audio Charger / multi-charger rack (handsets) Dual / (6) Dual / (6) Dual / (6) Dual / (6) / wall charger Standby time Up to 160 hours Up to 160 hours Up to 72 hours * Up to 160 hours Up to 80 hours Talk time Up to 20 hours Up to 20 hours Up to 8 hours ** Up to 16 hours Up to 3 hours Display Color, 128x128, 1.44 Color, 176x220, 2 Color, 480x800, 4 Color, 240x320, 2,4 - Headset (connector/bluetooth) / - / - / + (BLE) / / - IP-class IP40 IP40 IP40 IP65 IP65 *) WiFi and BT are off, DECT is standby **) DECT mode only 16 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

17 Handset portfolio and functionality overview G266 G566 G966 I766 M166 Communicator Wireless Technology DECT DECT DECT/WiFi DECT DECT IECEx (ATEX) Ex version - Location detection: RSSI / beacon / - / - / - / with DLA / with DLA (M166CL) Man down alarm / Pull cord alarm - / - - / - / / - / Messaging / SOS button - / / / / *** / Multi-line / Programmable keys - / - / 4-keys - / - / 4-keys - Memory card for handset settings usd usd usd usd - Personal / Central directory 200 / 200 / Android / 200 / - / - Software download over the air (via WiFi) Speakerphone / HD quality / - / / / / - Vibrator alarm ISIP ***) Alarm handling only 17 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

18 G966 SmartDECT handset Enterprise grade DECT handset that also provides the flexibility of Android/WiFi application support > Unique SmartDECT handset as powerful on-premise alternative for smartphones > Specific Apps on G966 integrate with business processes > HD-Voice > Android > API > Bluetooth > DECT Messaging and alarming (SOS) > 4 inch display > Front camera > RTLS support Earpiece Volume up Volume down SOS Loudspeaker (back) Menu Offhook/ enquiry USB and charging contacts Status LED Camera (front) Headset jack Power key 4-inch Display Home On hook/clear Back Microphone 18 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

19 I766 DECT Handset designed to perform! Robust handset with ruggedized design ideal for voice & messaging in demanding environments > All features of the G566 > Large SOS key > Fiber strengthened clip > IP65 body > Keyboard text - Encapsulated for high durability > LED indicator front/top > Double molded with rubber for perfect grip and protection > Extra microphone for ambient noise cancellation > Pull cord for personal safety > Scratch protection display - Level 5H Earpiece Noise-cancelling Microphone Volume up Volume down Speaker on/off Navigation keys Offhook/enquiry Function keys (F1-F4) SOS Status LED DLB slot Headset jack Speaker 2.4 inchdisplay SoftKeys Menu Select/OK On hook/clear/power Keypad (0-9, *, #) Microphone Charging contacts USB connector 19 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

20 M166 Communicator - Personal alarm protection Provides personal safety to staff in any business and industry Protects elderly people and patients in care/cure institutions and assisted living Operation state LEDs Lanyard > Sending alarm messages and/or setup of calls > Two alarm buttons > Pull-cord (tear-off) alarm > Voice calls, Remote listen-in > RTLS options: DECT signal strength (Ekahau) and Beacons (Elpas) > Lanyard or a clip > Desktop and wall model charger > Headset, vibrator alarm > IP65 protection Microphone Headset/ Pull cordjack Charger/Connector Alarm2 button On/Off button with blue LED Alarm1 button with blue LED Speaker 20 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

21 I766Ex Atex handset NEC s new intrinsically safe handset for demanding industry Powerful Ex design communication tool to be used in hazardous area s Best in Class specifications Gas: II 2G Ex ib IIC T4 Gb Dust: II 2D Ex ib IIIC T135 C Db IP65 Mining: MI M2 Ex ib I Mb IP65 Based on the reliable I NEC Corporation 2017 Skype for Business interop with NEC IP DECT

22 Handset generic strengths All use the same desk and rack chargers Chargers also charge an additional battery (both G266/566 model as well as the G966) Handsets can also be charged with a standard micro-usb interface on the handset Reduced operational effort Through the support of standard micro-sd cards within the handsets. If a handset is damaged, just replace the handset with a new one and insert the SD-card of the damaged handset. There is no new enrollment needed for the new handset at all Handset firmware can be updates over the air In groups and by means of scheduling New functionality can easily be added, latest examples are the addition of BGR139 Lone Worker and PTT, see next slides 22 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

23 Messaging > Automated alerts from customer system via DMLS > Acknowledgement and accept/reject on the handset > Priority messages Forced to front of delivery queue, immediate display of message Distinguished by customized beep tones and colour codes > Interactive messaging supports task management > Colour coded messages differentiate type or priority Alarm, instruction Message Nurse call or task management system Middleware and DMLS Escalation Confirmation 23 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

24 Personal Safety: Immediate Alarm and Conversation > Handset Alarms in case of Emergency or Duress Alarm button Tear-off alarm No-movement and Man-down > Middleware and DMLS take care of escalation to required Staff Optional localization of handset > The Alarm can result in immediate set up of a voice path Silent listen-in Conversation loudspeaker-call Middleware and DMLS Escalation Alarm, instruction Message Confirmation Localization Automatic call set-up Conversation 24 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

25 Personal Safety: Push-to-Talk > Push-to-Talk (PTT) with I766 handset Pressing PTT button on handset results in a group call One-to-many (Walkie-Talkie) functionality Multiple groups can be pre-defined Handsets in loudspeaker mode, mic muted Every member can respond by un-muting Uses DMLS and MobiCall voice bridge Push to Talk request Group call Press side button (PTT) Conversation Group call Group call Mobicall/DMLS 25 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

26 Personal Safety: Lone Worker > Lone worker protection, with I766 handset Handset cannot be switched off Man-down, No-movement, Time-alarm or Pull-cord Ongoing verification if alarm functions are still active Test confirmation by the user In case of lone worker issue, automatic emergency escalation Also complies to the German BGR139 Mobicall and DMLS Escalation Activation Automatic call set-up Verification Escalation Escalation Conversation 26 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

27 NEC IP DECT Application Interoperability > NEC is founding member of the DECT Forum and at the forefront of developments > DMLS (DECT Messaging and Location Services) is the open interface for alarming, messaging and taskmanagement Integrates external Messaging and Location servers Supports user & broadcast messages, message confirmation by user, urgency levels Provides status of Access Points and Handsets (e.g. presence, battery status) Provides forced handset loudspeaker call + Location information Provides interface for multiple concurrent applications > Many integrations and certifications worldwide with vendors of middleware messaging & alarming solutions and nurse call systems such as NewVoice Eurocom CQ-Net IndigoCare MER Tyco/Elpas Eiris Novalink Hertek Sonevo Commtech Daktel CLB FCS 27 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

28 Overview Strengths of the NEC IP DECT solution Sophisticated high availability options Support of encryption for Signaling and Media-Stream (TLS / SRTP) and provisioning (HTTPS) Support of IPV6 with the AP400 series access points Open DMLS interface to connect Alarm server for messaging. Even multiple DECT systems to address larger campus can be served by a single DMLS interface A single DMLS can support multiple application servers, such as for messaging, localization and task management Reduced operational effort through the support of SD-Cards within the handsets Single charger for different type of handsets, and charge via a Standard USB cable Firmware-Update of the handsets via Air in groups. Scheduling possible. Support BGR139 personal safety and PTT New I766Ex Intrinsically Safe handset 28 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

29 IP DECT provides best Customer Value Proven and reliable It s scalable It s affordable It s integrated Easy deployment and management Rich choice of terminals True mobility Makes Unified Communications a reality Powerful messaging to alarm and alert staff Protects investment AVAILABILITY ENSURED FOR THE ALWAYS ONENTERPRISE 29 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

30 NEC Some other key benefits and advantages Highly responsive team R&D Labs in The Netherlands We nurture quality 100% Indirect EMEA Headquarters in Hilversum, NL Years of experience with system vendors and OEM TOP 50 Innovative Companies 30 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

31 NEC IP DECT in Healthcare (SZO, Austria) > Sozialmedizinisches Zentrum Ost > Characteristics Part of Wiener Krankenanstaltenverbund (KAV) Organization of all municipal hospitals (11), geriatric centers (8), nursing homes (7) and healthcare staff training centers (11) of Vienna - one of the largest healthcare organizations in Europe > IP DECT installation NEC IP DECT VLS technology m 2 covered area (100% coverage inside and outside) 1125 Access Points Over 1600 I755/I766 handsets 6 locations Access points Handsets 31 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

32 NEC IP DECT in Global Marine (Harmony of the Seas) > Harmony of the Seas (Oasis Class - Royal Caribbean Cruise Lines) > Characteristics Largest vessel in the world 18 Decks, 362m long 6360 passengers, 2400 staff 1,380 seats theater, 23 swimming pools 5-star, 24/7, excellent services > IP DECT installation NEC IP DECT VLS technology 650 DECT Access Points 1200 NEC I766 rugged handsets Reflection cancelling, application integration 650 Access points Handsets 32 NEC Corporation 2017 Skype for Business interop with NEC IP DECT

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