MARSDEN HOLDING AESA SUMMER LEADERSHIP CONFERENCE BOLD LEADERSHIP FOR ESA INNOVATION COURAGE AND RESPONSIBILITY MINNEAPOLIS-ST.

Transcription

1 MARSDEN HOLDING AESA SUMMER LEADERSHIP CONFERENCE BOLD LEADERSHIP FOR ESA INNOVATION COURAGE AND RESPONSIBILITY MINNEAPOLIS-ST. PAUL JULY 2018

2 Managing Risk During Periods of Rapid Growth OVERVIEW Marsden History How have we changed the way we lead? How have we changed the way we innovate? How have we changed the way we plan for future growth?

3 MARSDEN What We Do COMMERCIAL JANITORIAL HVAC AND MECHANICAL MAINTENANCE SECURITY AND INVESTIGATIONS FACILITY MANAGEMENT CALIBRATION AND VALIDATION

4 MARSDEN HISTORY Expanding through acquisition and organic growth & CARDINAL WE STARTED Skip Marsden founds Marsden Building Maintenance MARSDEN ACQUIRED BY ENCORE ONE $90 million in revenue, operating in 10 states ACQUIRE NMC Entry into janitorial franchising ACQUISITIONS Automated Building Services Fidelity Building Services Crystal Clean of the North Noble Air Nord Commercial Services ACQUISITIONS Winans Services M4E JL Cleaning $352 million revenue $23.5 million EBITDA FIRST ACQUISITION Marsden enters security business when it acquires AMERICAN SECURITY FIRST LARGE JANITORIAL ACQUISITION Marsden enters Wisconsin when it acquires CLEANPOWER GROWTH ACQUISITIONS Scioto Services Caretakers Building Maintenance Cues Janitorial Martin Security Paradise Building Services ACQUISITIONS Final Touch Haynes Building Services American Security Services Janus Security Mansfield Janitorial Rex Cleaning Sun Cleaning Systems Technical Service Specialists Inc (TSSI) $200 million in revenue ENTER HVAC BUSINESS Acquire Palen Kimball ACQUISITIONS Red Carpet Janitorial Heartland Information Services Leone s Building Services Sunstate Mechanical $315 million in revenue $16.4 million EBITDA ACQUISITIONS Aztec Facility Services HBS National Budd Group Florida accounts JUNE 2018 ANNIVERSARY Marsden celebrates 66 years on June 2, 2018

5 OUR DIVERSITY JOINT VENTURE Certified by the National Minority Supplier Development Council & CARDINAL TERRY WOODLEY Revenue Growth $24M $25.4M COO, Woodley Building Maintenance 2015 $14M 2014 $11M 2013 $4.5M TIFFANY WOODLEY Vice President, Woodley Building Maintenance 2012 $4M FACTS: Formed in 2011 as a Limited Liability Corporation, with Woodley Building Maintenance owning 51%. Based in Kansas City, MO. Terry and Tiffany sit on Marsden s Leadership Council. The partnership acquired Aztec Facility Services in March 2016.

6 MARSDEN PEOPLE DEVELOPMENT We are a service business it is always about our people Increase our investment in leadership and management development Develop Subject Matter Experts that can be leveraged across the enterprise Corporate Vice President of Safety and Health Director Stadiums and Arenas Director Healthcare Segment EVP Facility Management Services and Education Market Segment Value and leverage leadership talent from acquisitions Increase our investment in community engagement work focused on workforce development for under-served and challenged people and youth

7 MARSDEN PROCESS IMPROVEMENT Standardization and Compliance are high priorities Evolve from a culture of complete local autonomy and independence to a culture of more standardization and control Establish a Governance and Leadership Council Shared services and divisional model Flat leadership structure has expanded Leverage technology to communicate, engage and work more efficiently Implement succession strategy to ensure business continuity and longevity

8 MARSDEN FOCUSED INNOVATION Organizational alignment is an imperative Projects that improve key business outcomes become priorities All projects must align with our strategic plan Increased participation in industry organizations Deep partnerships with vendors and suppliers Customer-driven projects

9 MARSDEN GROWTH MANAGEMENT Stay true to our own business fundamentals Grow and maintain strong internal and external relationships Employee- and Customer-centric culture Balanced book of business Steady, sustained growth More strategic acquisition strategy Sales team organized under one leader Leverage investments in joint ventures NSA and Tier-One