Information Technology Paul Kronberger, Chief Information Officer

Transcription

1 Paul Kronberger, Chief Information Officer City-County Building, Room Martin Luther King, Jr. Boulevard Madison, Wisconsin May 11, 2016 David Schmiedicke Finance Director City of Madison Re: 2017 Capital Budget Request Dear Dave, Please find our attached 2017 capital budget request. Our submission maintains the requested funding in the current CIP for 2017 for all projects except the Tax System Replacement. The $300,000 identified for this request has been deferred one year to I have also included the attached request to add funding for 2017 ($50,000) and 2018 ($50,000) to the existing Residential Internet Access Assistance capital account. The following is a summary of our request with priorities indicated: Priority Project # Project Name Network Security This program is an ongoing effort to maintain or improve the IT security posture of the City s computer network and the physical security of city owned facilities and other physical security needs identified by agencies Hardware/Software Upgrades This program funds equipment and software upgrades and expansion of the data, voice and storage network infrastructure. Items include software licenses, servers, network switches and routers, enterprise storage, PC workstations, laptops, printers and other equipment Mobile Computing This program provides for the regular replacement of outdated mobile data laptop computers for Police, Fire and Public Works agencies Purchased Software Enhancements This program provides for upgrading existing vendor supplied software and applications supporting City operations.

2 May 11, 2016 Page Expand Fiber and Wireless Network This program funds the expansion and upgrades to the City s high speed fiber optic network and wireless network. This provides for the connection of additional facilities as well as maintaining high network availability and sufficient capacity Tax System Replacement This project will fund the purchase of a new computer system for the administration of the City s tax billing and collection processes. This will replace an aging and limited system that was developed in the mid-1990 s on a non-standard platform Residential Internet Access Assistance This project provides for additional funding in 2017 and 2018 for the Digital Divide pilot project. These funds will make it possible to provide computer education and support services to residents in the pilot areas. The actual request forms have been submitted through the new SharePoint process and the request for the addition of funding for the Residential Internet Access Assistance project is attached. Please let me know if you any questions. Thank you. Sincerely, Paul Kronberger, CIO City of Madison Attachment Cc: Betsy York

3 Tax System Replacement This project funds the purchase of a new computer system for the administration of the City s tax billing and collection processes. This replaces an aging and limited system developed in the mid 1990 s on a non standard platform. Project 300,000 $0 $300,000 $0 $0 $0 $0 150, ,000 $0 $300,000 $0 $0 $0 $0 Proposal Background Project Status What is the location of the proposed project? Treasurer's Office Is the property currently owned by the City of Madison? What is the current status of the project? Planning What is the planned schedule for the project? Planning Project Justification Is the proposed project the replacement of an existing asset or the construction of a new asset? New Asset Existing Asset Is this project called for in an approved master plan? What is the desired outcome of the proposed project? A reliable system to administer the City's tax billing and collection process. How will this outcome be measured? Feedback from Treasurer's Office staff on the functionality of the system and citizen reaction to any changes made to the process or bills. Will the proposed project result in operational efficiencies and/or savings? Please Explain. Additional functionality of the system should result in efficiencies and save staff time in the processing of payments. What are the ongoing operating costs of the proposed project? Software support and maintenance. Have matching funds been secured for the project?

4 Hardware/Software Upgrades This project funds equipment and software upgrades and expansion of the City's data, voice and storage network infrastructure; including servers, PC workstations, laptops, printers, scanners, network routers and switches, enterprise storage, network operating systems, network management software, purchased office software suites and development software. The upgrades are required for improved network performance, improved reliability, ease of administration, and security. Infrastructure upgrades funded in this project will provide the capability for the implementation of additional E Government services, document imaging, and mobile computing in City agencies. In addition, this project includes funds for on going camera and equipment replacements and upgrades for the Media Team (City Channel) camera systems and related equipment, including equipment to improve amplification during various meetings. 2,200,000 2,136,000 2,200,000 2,350,000 2,350,000 2,350,000 $2,200,000 $2,136,000 $2,200,000 $2,350,000 $2,350,000 $2,350,000 1,800,000 1,900,000 1,800,000 1,800,000 1,800,000 1,800, , , , , , ,000 $2,200,000 $2,136,000 $2,200,000 $2,350,000 $2,350,000 $2,350,000 Hardware Upgrades $1,800,000 City wide Software Upgrades $400,000 City wide Pieces of Machines/Equipment Number of Software/Licenses 3 5 years Up to date hardware and software will ensure City staff are able to meet the needs of the citizens. Feedback from City staff regarding reliability of hardware and applicability of software to provide services to citizens whether engaged through the website or in person. The operating costs continuing from previous years include maintenance and support for devices (servers, switches, etc.) and software licenses. This totals approximately $251,000 annually in the IT budget and $208,000 in other agency budgets.

5 Yes No

6 Network Security This project is an ongoing effort to maintain or improve the security posture of the City's computer network and the physical security of city owned facilities and other physical security needs as identified by City agencies. Security improvements for desktop PC's; the City's fleet of mobile devices (which includes laptops, smartphones and tablets); network servers; access to the City network via City owned wireless access points; and physical security of operation centers, wiring closets and other city owned facilities. In addition to software and hardware purchases, this account is used to fund security assessments and consulting. 250, , , , , ,000 $250,000 $250,000 $250,000 $275,000 $275,000 $275, , , , , , ,000 67,500 67,500 67,500 75,000 75,000 75,000 50,000 50,000 50,000 50,000 50,000 50,000 $250,000 $250,000 $250,000 $275,000 $275,000 $275,000 N/A Pieces of Machines/Equipment Number of Software/Licenses 3 5 years Consulting A secure network and computing environment to ensure City staff can engage with citizens. Accessibility of City services by citizens and minimal network downtime. Increased ability to prevent and mitigate cyber attacks. Continuing costs from previous years include software/hardware maintenance and support of approximately $26,000. Additional maintenance for new devices is estimated at $20,000 annually.

7 Mobile Computing Laptops This project is for the regular replacement of outdated mobile data laptop computers installed in Public Safety vehicles and mobile devices used by other City agencies. 200, , , , , ,000 $200,000 $200,000 $200,000 $220,000 $220,000 $220, , , , , , ,000 $200,000 $200,000 $200,000 $220,000 $220,000 $220,000 Pieces of Machines/Equipment years Provide necessary devices for public safety, public works, and Health staff working in the field. Feedback from City staff regarding device reliability and ease of use while in the field or at remote locations. None

8 Purchased Software Enhancements This project will upgrade existing vendor supplied software and applications supporting City operations. City operations supported by this project include, but are not limited to, legislative tracking, electronic document management and staff scheduling. The project also supports the purchase of additional customer licenses when necessary. 400, , , , , ,000 $400,000 $400,000 $500,000 $500,000 $500,000 $500, , , , , , , , , , , , ,000 $400,000 $400,000 $500,000 $500,000 $500,000 $500,000 Number of Software/Licenses N/A Consulting Varies by application average is 5 10 years. Up to date software functionality for City staff to meet the needs of citizens. Feedback from City staff and citizens. Annual software maintenance and support costs are estimated to increase by $2,000 in IT and $6,000 in other agencies.

9 Expand Fiber And Wireless Network This project funds the installation of high speed fiber optic cable or wireless connections to City facilities. The project allows the City to take advantage of comparatively low cost wiring opportunities as they arise. Funds will also be used to provide electronics for lateral runs from the existing fiber network, to add additional capacity to areas of the network that are over burdened and to provide wireless point to point connections in areas where fiber runs are not cost effective. These network facilities provide direct and indirect support for many public safety, Public Works, and other City functions. Fiber Network 220, , , , , ,000 $220,000 $220,000 $220,000 $230,000 $230,000 $230, , , , , , ,000 $220,000 $220,000 $220,000 $230,000 $230,000 $230,000 Fiber Network Miles 20 years Higher network speeds and reduction of operating costs for City staff and engaged citizens. Bandwidth and network reliability. The fiber inventory management software maintenance costs continue from previous years and are approximately $3600 annually.