Το Internet of Everything στο Αεροδρόμιο του Μέλλοντος

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1 Το Internet of Everything στο Αεροδρόμιο του Μέλλοντος The Digital Gate Airport Innovation Challenge Χαρά Κονταξή SE Team Leader, Wireless Mobility Specialist Greece, Cyprus & Malta May 26 th, 2015

2 Cisco Company Overview Two Cables and a Desire to Connect Cisco Confidential 2

Intelligent Connections at the Heart of Cisco

Web Brow ser Search Networked Economy Digitize

Collaboration Immersive Experiences Digitize

Cloud Video Internet of Everything Digitize the

3 Intelligent Connections at the Heart of Cisco Connectivity Digitize Access to Information Web Brow ser Search Networked Economy Digitize Business Process E-commerce Digital Supply Chain Collaboration Immersive Experiences Digitize Interactions (Business & Social) Social Mobility Cloud Video Internet of Everything Digitize the World Connecting: People Process Data Things Intelligent Connections Cisco Confidential 3

4 Connecting the Unconnected is our DNA #1or #2 Market Leadership 70,000 Channel Partners $6.3B R&D 19K+ patents 25,000 Engineers 71K+ Employees Build, Buy, Partner 380+ Offices 165 Countries 6M Interaction per Year Cisco Confidential 4

5 Acquisitions: An Extension of Cisco s Innovation Engine More than 170 Across Architectures Core Mobility Core Security Collaboration Datacenter and Virtualization Video Cisco Confidential 5

Our Strategy We solve our customers most important business challenges by delivering

6 Change Solve Innovate Our Vision For 30 years, we ve focused on helping to change the way the world works, lives, plays, and learns. Our Strategy We solve our customers most important business challenges by delivering intelligent networks and technology architectures built on integrated products, services, and software platforms. Cisco Confidential 6

7 The Internet is evolving. FAST. Cisco Confidential 7

8 39 % of the world is connected Technology powers 80 % of business processes 13 billion connected things More data in one year than In previous 5000 Cisco Confidential 8

9 People Process Internet of Everything Things Data Cisco Confidential 9

10 Healthcare Today Smart Home Customer Experience Cisco Confidential 10

11 Smart Carts Tomorrow Self-Refill Bottles Harvest Alert Cisco Confidential 11

12 People Process $ T 19 Things Data Cisco Confidential 12

13 Internet of Everything Benefits Improved Experiences Fuel Innovation Increase Efficiency Create New Markets Unlock Intelligence Minimize Risk Cisco Confidential 13

14 Airport Use Case Cisco Confidential 14

Traveler Expectations 80% Frequent Flyers appreciate and use new technologies when traveling through airports Most commonly used applications

15 Traveler Expectations 80% Frequent Flyers appreciate and use new technologies when traveling through airports Most commonly used applications Self-check-in Self-luggage tagging Terminal navigation Real-time information feed Source: Airlines Association Study, 2013 Cisco Confidential 15

16 What if you could? Help passengers navigate around the airport? Visualize crowding to eliminate bottlenecks? Direct passengers to arrive at their gate prior to boarding? Track the typical path passengers take through the airport? Evaluate retailers by the ones attract the most passengers? Cisco Confidential 16

17 D e tect Co nnect En g age Presence and location detection Visibility (Wi-Fi, BLE, video) Easy Wi-Fi login, custom or social Zone-based, custom splash pages Analytics App-based mobile engagement Context-aware in-venue experiences Cisco Confidential 17

18 3G Engaging Users Through Mobile Devices Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 18

19 50% Application Downloaded DOWNLOAD COMPLETE Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 19

20 Welcome Airline Name CHECK-IN Personalized App Engagement User Name Password Welcome! Submit Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 20

21 Welcome Airport Map Would you like help finding something? Personalized App Engagement Yes, please search for: Gate 47 Search No, Thanks Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 21

22 Welcome Airport Map WayFinding based on Location Would you like help finding a facility? Yes, please search for: Lab216b Search No, Thanks Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 22

23 Welcome Campus Map Augmented Reality with Location-Specific Updates Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 23

24 # of Devices # of Devices # of Devices Peak Times Location Analytics: Dwell Time Visits Distribution Time of Day Status of Devices Visits Date/Time Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 24

25 Location Analytics: Typical Paths Density Airports Transforming Passenger Experience with Personalized Wi-Fi Services Cisco Confidential 25

26 Care for some REAL life examples? Cisco Confidential 26

Copenhagen Airport - The Vision Continually develop and introduce new services for transforming the passenger experience Improve efficiency of airport operations boosting capacity and throughput

27 Copenhagen Airport - The Vision Continually develop and introduce new services for transforming the passenger experience Improve efficiency of airport operations boosting capacity and throughput Enhance the overall user experience by expanding the use of its existing Wi-Fi investment Video Our vision was to optimize passenger flow and make the most of the often limited time they spend with us. Jan Zacho, Sector Manager, Infrastructure and Telephony Copenhagen Airport The Vision Cisco Confidential 27

28 One Day in Dubai! is a travel proposition aimed at DAC and Emirates Airline. It is effectively a visitor program that can only be enabled through the use of innovative information and communications technologies. It s objective is to drive additional Passenger numbers through Dubai Airport. To achieve this objective, we need to look at the bigger picture! We need to engage the whole eco-system of Airport, Airline, Transport, Adventure, Hotel and Retail Companies AND the City of Dubai. Cisco Confidential 28

MGM Resorts - The Vision Engage, entertain, and inspire guests, and enhance the resort experience by providing personalized mobile services Deliver high-performance, tiered

through innovative mobile communication and marketing Video Testimonial @ https://www.youtube.com/watch?

29 MGM Resorts - The Vision Engage, entertain, and inspire guests, and enhance the resort experience by providing personalized mobile services Deliver high-performance, tiered Wi-Fi access to guests and conference attendees Provide personalized information on activities and amenities with pinpoint location accuracy Gain new business opportunities through innovative mobile communication and marketing Video We ve gained the capability to communicate with customers that have been on the Wi-Fi network and target offers based on what we know about their experiences at our property. Mike Dominguez, SVP of Sales The Vision Cisco Confidential 29

30 $58M Smart Water (-) $37M Smart Lighting (-) $50M Parking Revenue (+) Video Cisco Confidential 30

31 DEVNET.cisco.com Cisco Confidential 31

32 Introducing DevNet Creating a Community of Software Developers who Leverage Cisco Technology in Their Work Enabling a Robust Developer Ecosystem Engineering Platform APIs SDKs and Tools Developer Support Community Management To Build Compelling and Innovative Apps Cisco Confidential 32

33 We re Agile!! DevNet Portal devnet.cisco.com Community Forum DevNet Sandbox DevNet Live! Developer APIs, SDKs, Docs. Integrated with Cisco Communities. Developer Lab in the cloud & download. Cisco Developer Conference at CiscoLive Cisco Confidential 33

34 Connecting the Unconnected is our DNA The Internet of everything, changes.. EVERYTHING!!! Cisco Confidential 34

36 Thank you.

Cisco Virtual Beacon Technology

Cisco Virtual Beacon Technology Deliver Amazing Mobile Experiences What you will learn The world is at an inflection point, where smart devices (phones, tablets, and laptops) are taking over as the predominant