Current State of Digital in WA Government

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1 GOVERNMENT OF Current State of Digital in WA Government An Overview of Western Australia s Journey towards Digital Government Stuart Gibbon Executive Director, ICT Strategy and Delivery CIO Western Australian Government

2 Recent news items Computerworld (FROM IDG) 20 June 2017 The state is spending $81 million over four years to build Service Victoria ITNews 26 July 2017 The [Queensland] government s spending on digital transformation and ICT has doubled since it came to office, the said. At a time when education and health funding are being cut savagely it is critical to make sure the $10 billion spent on digital transformation is value for money. The Australian 17 August

3 GOVERNMERNT GOVERNMENT OF A A completely unrelated graph per $100 GST per capita per ~$25 GST per capita NT $11,881 QLD $3,028 WA $878 NSW $2, GST per Capita Source: Commonwealth Grants Commission Website (accessed 18 Aug 2017) URL: SA $3,671 Vic. $2,377 ACT $3,046 Tas. $4,601 3

4 Stage 1: Accountability Jul 15 Jul 16 Jul to 1990 Department of Computing and Information Technology 2003 to 2008 Office of e-government Proposal to establish Office of the GCIO Business Case approved to establish March 2015 July 2015 ICT Renewal and Reform Fund () announced CIO established to Increase Public Sector EFFICIENCY in delivering services Improve overall TRANSPARENCY in delivering projects Increase Public Sector CAPABILITY in planning & delivering services Improve Public Sector STABILITY in cost and performance...within the broader context of ICT use across Government.

5 Stage 2: Governance Jul 15 Jul 16 Jul 17 via Giles Nunis Chief Executive & Government CIO Hon. David Kelly MLA BA Minister for Innovation and ICT McGowan Cabinet Chair Directors-General ICT Membership: Agency Chief Executives Department of Education, Department of Commerce, Department of Health, Department of Treasury, Department of Finance, Department of Transport, Department of Housing, WA Police, Landgate. Chair Program Governance Board Business Impact Group (BIG) / CIO Advisory Committee Program Governance Board Program Governance Board Membership: Business and ICT Executives (Tier 2 and 3) Department of Premier and Cabinet, Department of Corrective Services, Department of Education, Department of Commerce, Department of Health, Department of Housing, Department of Finance, Department of Transport, Department of Parks and Wildlife, WA Police, Landgate, Metropolitan Cemeteries Board, Government Employees Superannuation Board (GESB).

6 Stage 3: Strategy Jul 15 Digital WA Jul 16 Jul Governance and Strategic Policy Incorporate Change Prepare i Key Initiatives SIMPLIFY GovNext_ICT Digital ID Digital Services Portal ICT Resource Sharing Portal CONNECT Innovation Hub Government Solution Marketplace Digital Workforce Secure Data Exchange INFORM Government Analytics 6

7 Stage 3: Strategy Jul 15 Digital WA Jul 16 Jul Governance and Strategic Policy Incorporate Change Prepare i Key Initiatives SIMPLIFY GovNext_ICT Digital ID Digital Services Portal ICT Resource Sharing Portal CONNECT Innovation Hub Government Solution Marketplace Digital Workforce Secure Data Exchange INFORM Government Analytics 7

8 Stage 3: Strategy Jul 15 Digital WA Jul 16 Jul Governance and Strategic Policy Incorporate Change Prepare Key Initiatives GovNext_ICT Digital ID Digital Services Portal ICT Resource Sharing Portal Innovation Hub Government Solution Marketplace Digital Workforce Secure Data Exchange Government Analytics 8

9 Stage 3: Strategy Jul 15 Digital WA Jul 16 Jul 17 9

10 Stage 4: Policy Policy Suite Digital WA Jul 15 Jul 16 Jul 17 ICT Procurement Due Q Open Data July 2015 Strategy Cloud May 2016 Digital Services May 2016 Policy Interoperability May 2016 Privacy Under consideration Data Classification Due Q Digital Security May 2016 Standards Processes Guidelines Disaster Recovery May 2016 Policy Framework

11 Stage 5: Technology Policy Suite Contracts Digital WA Jul 15 Jul 16 Jul 17 Core Live What we have Total ICT spend ~$1 billion per year Siloed approaches to market Passive contractual model Capital-intensive, own & operate model What we need Reduce spend to reinvest in transformation Whole of Government approach needed Commercial, active model preferred Recurrent, consumption-based pricing A new infrastructure technology VISION A new purchasing and contract MODEL A new capability and cost ENVIRONMENT

12 Stage 6: Services Policy Suite mywa Stage 1 Starts Contracts ServiceWA (Digital) Stage 2 Starts Digital WA Alpha Jul 15 Jul 16 Jul 17 Core Live What we have Most services still mostly manual Limited, disconnected access to data Poorly connected services and systems > 450 different, agency-specific websites What we need More digitised and automated services Secure, identified access to own data Integrated and interoperable systems Consistent way to interact with Government mywa Program A new digital services ARCHITECTURE Alpha Website A new prototype USER EXPERIENCE ServiceWA (Digital) A new approach to COLLABORATION

13 Stage 7: Next Steps Policy Suite mywa Stage 1 Starts Contracts ServiceWA (Digital) Stage 2 Starts Digital WA Alpha Jul 15 Jul 16 Jul 17 Core Live Accountability Governance Strategy Policy Technology Services Future, role and scope of the Membership, structure and ToR refresh Digital Transformation Strategy Data Classification, Procurement and Privacy GovNext and Common Platforms ServiceWA (Digital) and Beta Launch (1 & 2)

14 GOVERNMERNT OF Current State of Digital in WA Government An Overview of Western Australia s Journey towards Digital Government Stuart Gibbon Executive Director, ICT Strategy and Delivery CIO Western Australian Government