WORKING WITH ESTATES AT BANGOR UNIVERSITY

Transcription

1 IT and Estates - working together WORKING WITH ESTATES AT BANGOR UNIVERSITY IT and Estates - working together UCISA - Networking Group 29 February 2012 Austin Court, Birmingham

2 Who am I? Simone Barbaresi Deputy Director IT Services (infrastructure) Bangor University Twenty years in system administration Last twelve months: One Data Centre and two building refurbishments

3 What are we talking about Building Refurbishment Data centre Refurbishment Lessons learnt Questions

4 Same Boat

5 Already heard about CCTV Cables Door Access BMS Metering and Energy But there is so much more...

6 Building Refurbishment Riechel Halls of Residence Built in the 1940s Summer Million Refurbishment 100 Bedrooms Conference Venue

7 What will IT provide IT Infrastructure Services IT Infrastructure

8

9 Responsibilities May not be IT s responsibility (CCTV, lifts, etc) But needs IT co-ordination If not co-ordinated Chaotic... Random IT and Estates Staff IT Staff on site at random points Difficult to control IT staff resources Confusion for client and third parties Frustration for all

10 Infrastructure What the user sees... Infrastructure Services What the user doesn t see... IT Infrastructure

11

12 One more Item Simple to forget Simple to get wrong Simple to frustrate us all Labels

13 Test/Certifications OTDRs and copper tests schedules Test 10% of the installation before acceptance Be prepared to reject work

14 Relationships Crucial and vital Select the correct IT Lead Give and take

15 Communications Meetings Directory of contacts Project Management

16 Drawings Are essential Electronic Paper Confirm Data Points WAPs Comms Room Fibre Runs etc

17 Engineers in Estates and IT IT staff are engineers but IT staff are not M&E engineers Estates Staff Are M&E engineers but not Software engineers Domestic computing is not enterprise computing DIY/Domestic construction is not commercial construction Need to respect each other professional

18 Data Centre 30 years old Illegal refrigerant Faulty air con Fly-tipping site

19 Method Risk Report was vital Executive Buy In crucial Wasted months on a six way conversation:

20 How not to Do It... six way conversation ITS Data centre Specialists ESTATES ITS Data Centre Consultant Estates Consultant Estates M&E Designers

21 With Hindsight ITS Data centre Specialists ESTATES

22 Brief Medium Density Cabinets (approx 6KW) Design specification for 52 cabinets Day One: 20 Cabinets Generator for maximum design spec UPS for 100KW Air Con n+1 at 100KW Fire suppression PUE 1.5

23 Feature Creep Scope was changing Priority 1. Air Con 2. Generator 3. UPS 4. Fire Suppression Cabinet tender review caused loss of faith BU needs were not been addressed Data centre specialist was crucial

24 Identify the stakeholders ITS Third Parties Finance Users Estates Executive

25 Joint Project ITS nor Estates with experience in data centre builds Data Centre Specialists are essential Must Harness the talent in IT and Estates

26 Build Contract Awarded Tender issued Contract awarded Weekly Meetings Review costs Operate RFI: Request for Information

27 Keysource Work completed on schedule in 3 months Work completed on Budget Omissions and Extras balanced Excellent project management Excellent H&S Excellent advice Excellent partner Excellent quality of work

28 Equipment Relocation ITS took one month to relocate all kit Planned meticulously Minimum Down time

29 Before and After From chaos and mess Transformed into a modern installation

30 Maintenance Make it clear who is responsible BMS System Estates have the twenty four hours cover ITS does not Consider Contractor s active monitoring service

31 Lessons from Datacentre Reichel

32 Lessons Data Centre Must must be IT and Estates project Risk Report Crucial Executive Buy-in Stakeholder buy-in Estates and ITS Must work together Design and Build Tender to Data centre Specialists Weekly Review Meetings

33 Lessons Data Centre Identify the various leads Identify Roles and responsibilities Identify the project team Identify the risks

34 Lessons Data Centre Avoid Retrospective experts Avoid Local design experts Avoid Conflicts Do not change the Specification/Brief Review costs and control them Operate RFI: Request for Information

35 Cabling Standards University of Houston Warwick University telecomunications_cabling_specification_v4.pdf Imperial: Leeds University: PSA schedule of rates for building works ISBN: Pages

36 IT Standards BU IT Standards Keep it short, pages of details are never read Based on repeated questions from Contractors Not just the infrastructure Cabling standards in Measured Term Contract MTC covers BS standards BU IT Standards specific to Bangor

37 BU IT Standards Communication with ITS Requested Documents Costs and Budgets ITS Helpdesk and Requests BS Standards Labelling standard ITS Standards Request Spread sheet Infrastructure Service Summary IT Data Network Infrastructure LAN Connections Lead Times and installation dates Third Party contractors Strip Out and everything which has been discussed here

38 Future Rathbone Hand Over May Million Refurbishment Change of Use: Halls to Office IT Standards Quoting the draft

39 Future Halls Refurbishment - Garth 4 Million project 2014 For the first time: IT is now a stakeholder ITS at feasibility Specification review IT Standards submitted

40 Future Pontio. Open Million Project 5000 data points Arts and Innovation Centre Theaters, Lecture Rooms Public Wi-Fi and much much more

41