Network Services: Middle East Regional Capacities

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1 The Middle East offers vast opportunities for growth. You need a partner who understands the local market, has a strong network of existing relationships and an expert team on the ground.

2 Over the past 5 years, we have established a strong business relationship with Tata Communications based on our trust and high confidence in their services, global network and dedicated, professional sales and support teams. We have come to regard Tata Communications as a preferred partner because they are the choice service provider, for service providers. Our collaborative relationship really helps meet our business needs. MR. MOHAMMAD MOMANI, Head of Carrier Relations, Etisalat Misr (Egypt) Tata Communications is a global leader in A New World of Communications. We deliver over 24% of the world s internet traffic to over 200 countries and territories, and are one of the top five Tier-1 providers across five continents. We offer unrivalled local expertise and have a broad reach across countries in the Middle East region with an everincreasing footprint through our owned global infrastructure and partnerships. That s why a number of the world s leading enterprises and service providers are already choosing Tata Communications for their business growth in the Middle East. TATA COMMUNICATIONS REACH INTO THE MIDDLE EAST We offer a wide range of interconnection options, respond quickly to service requests and recovery and provide cost-effective bandwidth and flexible service provisioning. In the extremely unlikely event of any disruption, our full network visibility means we can act instantly to get everything back on track. In the Middle East we ve invested well over $250 million in cable systems and networks which connect the region to the rest of the world. Our infrastructure includes: The only Ethernet ring covering the Middle East Two private cable systems, TGN-Gulf direct to Europe and TGN-EA (India / KSA to Europe), plus three consortium cables including SMW4, IMEWE and SMW3 A dedicated, multi-service backbone built around the Gulf countries Our core network is a mesh of terrestrial cross-border and new subsea links, assuring you of unparalleled speed, redundancy and scalability. There are 13 dedicated points of presence (PoPs) within the region, with full diversity in cable redundancy and supporting geographical diversity with routes to both Asia (east) and Europe (west). Whatever your requirements, our high quality solutions, wide range of services and flexible approach means we can help you deliver for your customers. You can count on Tata Communications to act as a single point of contact for all your solutions, network management and issue resolution. There are local teams to provide timely support for you and your customers needs.

3 OUR GROWING MIDDLE EAST PRESENCE Our business has a strategic focus on the emerging markets and has been making major investment within the Middle East over the past three years. In 2012 we completed a massive multi-service carrier infrastructure programme, investing in two private and five consortium cable systems including TGN-Gulf, TGN-EA, SMW4, IMEWE and SMW3. Our Middle East infrastructure now enables customers to connect to Europe, Africa and Asia via both terrestrial and submarine cables. There are 18 PoPs in the Middle East (and counting) through our direct nodes, connecting 21 countries in the surrounding region, 70 global countries served by our IP / MPLS / Ethernet network and 190 countries where we offer Extended Access services. Explore our interactive map at map.tatacommunications.com SERVICE POPS IN THE MIDDLE EAST REGION Country City GVPN IZO IPL Bahrain 1 1 Iraq 2 Jordan 1 Lebanon 1 Oman Muscat 3 Dedicated Ethernet IP Qatar Doha 2 1 Saudi Arabia Alkhobar 1 1 Saudi Arabia Jeddah Saudi Arabia Riyadh UAE Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

4 In the Middle East alone, we have invested well over $250 million in subsea and terrestrial cable systems, and regional networks which connect the Middle East to the rest of the world. CONNECTING THE MIDDLE EAST TO THE REST OF THE WORLD At Tata Communications, we have a strategic focus on the emerging markets and can support your expansion into the Middle East a region our customers see as a major growth opportunity. By providing access to our global footprint, we give you connectivity to leading Global VPN, WAN Ethernet and IP transit services, enabling your and your customers businesses to connect to the rest of the world. GLOBAL VPN SERVICES We have 18 direct access PoPs and partner network-to-network service coverage across 12 countries in the Middle East. Through our Extended Access Service, our Global VPN can be accessed from over 190 countries across the world, offering a consistent and industry-leading service with six Classes of Service available to meet the needs of your customers applications. DEDICATED ETHERNET SERVICES We are the only provider with an Ethernet ring around the Middle East; other providers route their regional traffic through Europe and Asia. Our dedicated Ethernet PoPs are located in Qatar, Saudi Arabia and UAE. These PoPs connect into our Global Ethernet services across 54 countries worldwide and are also part of our next-generation Ethernet network. So we re able to support a vastly increased number of VLANS and MAC addresses, and scale easily to meet future demands. Ethernet services are also available in Egypt, Turkey, Bahrain and Oman. IP TRANSIT Our direct access PoPs are located in Jeddah, Riyadh and Fujairah and are capable of delivering up to 100GB ports to service providers. We offer direct connectivity services between the Middle East and Africa over the TGN-Gulf, SEACOM and TEAMS cable systems. We provide connectivity from TGN-EA, SEACOM, SMW4 and IMEWE landing countries (via Marseille, France) and from WACS landing countries (via Seixal, Portugal) for IP transit to AS6453 locations in Europe and North America, with a fully redundant and diverse backbone. By connecting to AS6453, our customers have direct access to a global network of over 230 PoPs in 70 countries and we have over 3500Gbps of peering connectivity to every global Tier-1 ISP. 2 Top private banks ranked based on Performance, Networth & Growth, Business Line, March 5, 2014.

5 OUR CABLE SYSTEMS IN DETAIL Cable system TGN-Eurasia (TGN-EA) TGN Gulf IMEWE Sea-Me-We3 Sea-Me-We4 Key countries reached in the Middle East India, Saudi Arabia, France and Egypt India, Saudi Arabia, Qatar, Bahrain, UAE and Oman France, Italy, Egypt, Lebanon, Saudi Arabia, UAE, Pakistan and India India, Sri Lanka, Singapore, Hong Kong, Australia, Saudi Arabia, UK, France, Portugal, Italy, Egypt, Djibouti, UAE and Pakistan France, Italy, Algeria, Tunisia, Egypt, Saudi Arabia, UAE, Pakistan, India, Sri Lanka, Bangladesh, Thailand, Malaysia, and Singapore Highlights Joint-build with Telecom Egypt and SEACOM Provides a diverse path to IMEWE, SMW3, and SMW4 Provides an alternative to the existing cables in the Middle East Linear cable system with capacity of 1.28 Tbs City-to-city connectivity in Europe and India Enables connectivity from Europe to India and to other Middle East destinations (Jeddah, Tripoli, and Al Fujairah) Enables connectivity between Europe and India, as well as other hard to reach destinations like Djibouti, Pakistan, Sri Lanka, Greece and Cyprus Connects 14 countries in Asia, Middle East and Europe MIDDLE EAST 2016 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

6 GLOBAL STRENGH AND INDUSTRY LEADERSHIP In little more than a decade, we ve grown from a leader in our home market in India, into a global service provider with a presence on six continents. Today we earn three-quarters of our revenue outside of India and serve 24% of the world s internet traffic. Our state-of-the-art global communications network extends from leading developed markets directly into the world s fastest growing economies, such as Africa. Our global infrastructure positions us as a major provider in the New World of Communications. $3.2 billion annual revenue in FY13-14 with 77% of this revenue generated outside of India Over 8,000 employees globally, 30% located outside India and over 40 nationalities represented Largest wholesale voice carrier carrying 53 billion minutes of wholesale voice traffic annually that s 1 in 10 voice calls globally 1,600 telcos use our network to connect to you (70% of the world s mobile network operators) World s largest wholly-owned submarine fibre network more than 500,000 km of subsea fibre and more than 210,000 km of terrestrial fibre Only Tier-1 provider that s in the top five in five continents by internet routes Over 24% of the world s internet routes are on Tata Communications network More than 400 PoPs reach over 200 countries and territories 44 data centres and colocation centres with over 1 million sq. ft. of space 7,600 petabytes of internet traffic travels over the Tata Communications IP backbone each month 15+ terabits/s of international bandwidth lit capacity Positioned as a Leader in Gartner s Magic Quadrant for Global Network Service Providers, 2014 Numerous industry awards for our services, our latest being Best Financial Application of the year, 2014 (MEF)

7 PARTNERSHIPS THAT REALLY DELIVER When you re working in a truly global arena, partnership is essential. For over two decades we have been working closely with telecoms, ICT and service providers who have excellent partnerships with local service providers throughout the Middle East. There are 13 PoPs for MPLS, Ethernet, IP, CDN and Video Connect through joint partnerships. Dual PoPs in key locations ensure highly reliable services for business-critical applications. Thanks to best-in-class partnerships and expert staff on the ground, we can meet your needs quickly and effectively. Using the Tata Communications managed service portfolio you re able to expand your customers enterprise services including Managed Security, Media and Unified Communications and Collaboration services. Partners in this region have access to our global infrastructure so they are able to best serve their customers international requirements. We pride ourselves on building valuable partnerships that put your needs front and centre. RECENT AWARDS Leader in Gartner s Magic Quadrant 2015, MEF for Global Network Service Providers Best Global Service of the Year 2015, MEF Best Sport Application of the Year 2015, MEF Best Financial Application of the Year 2015, MEF INNOVATIVE WAYS TO DO BUSINESS At Tata Communications, it s not just about leading the way in communications technology we also offer forward-thinking ways of doing business. So rather than simply referring to a list of tariffs, a commercial model will be crafted to suit your enterprise, taking into account everything from managing capital costs to scaling capacity in line with your growth. OWNERSHIP AND SCALE MATTER Ownership means that we deliver on our promises. We take full responsibility for the quality, reliability and performance of all the services we provide, anywhere in the world. Ownership also gives us the power to rapidly respond to your customer needs by quickly designing, engineering and delivering services and capacity customised to your applications. And we ll do all of this under even the most demanding deadlines. Ownership gives us 24/7 visibility into, and control over, our infrastructure, allowing us to maintain the highest levels of service under a wide range of conditions. To consistently deliver superior quality and reliability demands a cutting-edge infrastructure one that will enable you to carve out a larger market share against tough competition Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.

8 We can create the commercial model to suit your business, taking into account everything from managing capital costs to scaling capacity in line with your growth. FINANCIAL STABILITY YOU CAN RELY ON Over the past decade, Tata Communications has evolved from a wholesale service provider serving the Indian market, to a leading provider of A New World of Communications to both enterprise customers and service providers worldwide. Headquartered in Mumbai and Singapore, Tata Communications is a global company with its roots in the emerging markets, with more than 8,000 employees across 40 countries. Our $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India, and is the flagship telecoms arm of the $103.3 billion Tata Group. We are committed to acting ethically and responsibly. Two-thirds of the equity of our holding company is held by philanthropic trusts that have created national institutions for science and technology, medical research, social studies and the performing arts. The trusts also provide aid and assistance to NGOs working in education, healthcare and livelihoods. PARNTER AND CONNECT WITH A GLOBAL LEADER Tata Communications is a truly global service provider, with 77% of our revenue coming from outside India. We are the world s number one provider of international wholesale voice services, facilitating over 53 billion minutes per year that s 1 in 10 voice calls globally. Our global expertise has led to a number of accolades. We were recently named Best Global Service of the Year, Best Sport Application of the Year and Best Application of the Year by MEF, and are the 2014 Frost & Sullivan Asia Pacific Data Communications Service Provider of the Year. We are also a Leader in Gartner s Magic Quadrant * for Global Network Service Providers. In a challenging environment filled with opportunity, make the most of your business potential by partnering with a global leader that has the local expertise to deliver. * Source: Gartner, Inc. Magic Quadrant for Global Network Service Providers by Neil Rickard, Robert F. Mason, January 2015 For more information about our capability in regions around the world, please visit Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries v06

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