Emergency Operations Center

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1 .... PAHO/WHO Emergency Operations Center (EOC) Richard Diaz PAHO/WHO Washington DC

2 Session Overview What is the PAHO/WHO Emergency Operations Center? Core Functions The EOC and information management Multi-agency coordination Future plans

3 Area on Emergency Preparedness and Disaster Relief (PED) Central America Sub-Regional Office Panama City, Panama South America Sub-Regional Office Quito, Ecuador. PAHO Headquarters Washington, D.C. Caribbean Sub-Regional Office Bridgetown, Barbados

4 - Centralized location which facilitates the coordination of health-related response to emergencies/disasters based on Standard Operating Procedures (SOPs) - Operates in crisis/non-crisis situations - Responsible for monitoring and identifying events that may require organization-wide response EOC activated when: 1. country capacity is exceeded 2. regional response mobilization required 3. international assistance likely to occur

5 Core Functions of the EOC Monitoring of events/incidents Collect and analyze data Manage database of key contacts and focal points Produce EOC weekly/daily situation reports (sitreps) Provide support in emergency response operations (deployment/lss-suma) Brief the Disaster Task Force Coordinate/Host meetings

6 Director (D) Mirta Roses Periago Office of Legal Counsel (LEG) Heidi Jimenez, Scott Shauf Office of the Director (DIR) Catherine Cocco Deputy Director (DD) Juan Manuel Sotelo Assistant Director (AD) Socorro Gross Galiano Director of Administration (AM) Michael A. Boorstein Governing Bodies Office (GPP) Piedad Huerta Planning, Budget, and Resource Coordination (PBR) Isaías Daniel Gutiérrez Olga Carolina Bascones, Roman Sotela Family and Community (FCH) Gina Tambini, Mauricio Landaverde Surveillance, Disease Prevention and Control (HSD) Ximena Paz Aguilera, Jarbas Barbosa, Marlo Libel, Sylvain Aldighieri Information Technology Services (ITS) Lorne R. Murdoch Financial Resources Management (FRM) Sharon Frahler Knowledge Management and Communication Oscar Reyes, Daniel Epstein Ary Silva External Relations, Resource Mobilization and Partnerships (ERP) Juan Manuel Sotelo, Hugo Prado Sustainable Development And Environmental (SDE) Luiz A. Galvão, Samuel Henao Human Resources Management (HRM) Dianne Arnold, Donna Huber General Services Operations (GSO) Edward Harkness Technology, Care and Research (THR) Jose Luis Di Fabio, Antonio Hernandez Procurement and Supply Management (PRO) Florence Petizon Emergency Preparedness and Disaster Relief (PED) Jean-Luc Poncelet and team ALTERNATE: Ciro Ugarte Casafranca Systems and Services (HSS) Mónica Bolis, Reynaldo Holder Country Focus Support (CFS) Rony Maza Social and Media Communication Ms. Bryna Brennan Administrative Operations Robert Neal Meriwether P Disaster Task Force

7

8 The EOC and Information Management Daily Monitoring of Events Event (Focal Points/MoH) S.R. Office EOC collects and verifies information DTF informed (RRT mobilized if required) EOC disseminates SitReps and/or posts on PED EOC website

9 SitReps

10 Multi-Agency Coordination of American States (OAS) Inter-American Committee on Natural Disaster Reduction (IACNDR) Preparedness and Response Working Group of American States (OAS) Inter-American Development Bank (IDB) Development Fund (PADF) Inter-American Institute for Cooperation in Agriculture (IICA) Inter-American Defense Board (IADB) (Chair)

11

12 Next Steps Incorporating lessons Learnt from Influenza A (H1N1) into SOPs Strengthen local capacity (replicate EOCs in countries Ministries of ) Pilot project in place for Central America Transition to new EOC in HQ Web-EOC

13 Emergency Operations Center rd Street NW Room 1013

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