Networking VoIP Storage Security Workspace Solutions RFID POS Portable Electronics & Accessories A/V System Integration.

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1 Networking VoIP Storage Security Workspace Solutions RFID POS Portable Electronics & Accessories A/V System Integration Service(s) GHA specializes in customizing file servers, computers, and laptops to your precise specifications. Pay only for what you need, receive all the best components, peripherals and software preinstalled to maximize your productivity. Eliminate the risk associated with defective or non compatible items and reduce the total cost of ownership. GHA can help you protect your technology investment with presales and post sales support in conjunction with the manufacturers. We offer extended service contracts, warranty uplifts to 4 hour response and 24 / 7 on site service coverage from all of the leading service organizations. We also sell installation, disk cloning, asset tagging, help desk, web site design, and most any other service you require. GHA will also handle all end of computer life requirements such as certificate of hard drive erasure, equipment pick up, EPA compliant disposal, donation, etc. The GHA Technology Lifecycle Services Model Prepare The need for a technology investment is addressed. Plan An evaluation of the capability to support the new technology is made. Design A design is created to address business and technical requirements. Optimize Maintain highest level of performance through regular updates. Operate Maintain network health through day-today operations. Implement Utilize the new technology in the workplace 1 of 6

2 CloudBlue - IT Asset Disposition Management, Asset Recovery and Computer Recycling The Partnership CloudBlue and GHA have joined forces to provide simple, secure, and green IT asset disposal services to existing and prospective GHA customers. By utilizing CloudBlue through your GHA representative, customers can reap the benefits of truly having one source for all of their IT related needs, and have a true vendor relationship for the entire lifecycle management of IT. CloudBlue CloudBlue was formed to meet the emerging demand for safe, secure, and environmentally friendly disposal and remarketing of used information technology (IT) assets. CloudBlue is the fastest growing IT asset disposition company in the industry. In the nearly six years CloudBlue has been in operation, CloudBlue has expanded from one processing center in Phoenix Arizona, to now over twenty processing facilities in the United States and Canada, creating the largest North American footprint in the industry. By mid 2008, CloudBlue plans to have a processing center in nearly every state in the United States. International expansion is planned, and will be driven by customer demand through reputable partners overseas. GHA has the ability to dispose of: personal computers, LCD monitors, CRT monitors, printers, facsimiles, servers, notebook computers, networking equipment, telecommunications equipment, uninterruptable power supplies (UPS), racks, copiers, cables, circuit boards, media, and other IT related assets. GHA can also help you to obtain a certificate of erasure when you use our disposal services 2 of 6

3 Examples of the services we provide Design, Consultation, Integration and Configuration Agency and environmental testing Fibre channel solutions Pre-sales consulting Bill of material development Flat panel display integration Proof of concept Branded and private label services Functional test burn in SAN, NAS and RAID Integration Configuration development Integration and integrity verification Security consultation Custom enclosures LCD design services Serialization Disaster recovery consultation PC and Server integration Work instructions and first articles Engineering services Premier embedded solutions GHA also offers business application support services Application lifecycle optimization IT consolidation services Portals and collaboration services Application modernization services IT shared services Rich media & communication services Business intelligence services Messaging services SAP consulting and integration services Datacenter transformation centers Network services Server Services Desktop lifecycle services Network storage services Utility computing services Imaging and printing services Operating system services 3 of 6

4 Client benefits for using configuration centers We utilize a network of configuration centers throughout the United States including New Jersey, California, Indiana, Tennessee, Texas, and South Dakota. We configure for all of the leading manufacturers including HP, Dell, Apple, IBM, Lenovo, Gateway, Sony, Toshiba, Fujitsu, Panasonic, and Premio as well as white box clones. Save IT department time with workload Eliminate and/or minimize unauthorized parts or Resolve installation conflicts and errors unauthorized service personnel Efficient, fast, most cost effective Buy systems with your exact specifications standardization License legal/oem software (reduce risk and save money) Freight savings (everything ships in one box) Eliminate returns your system and all your installed components will be tested prior to shipping. Ensures Support remote offices easily 100% compatibility! Consultants (avoid expensive on site support) Shipment support services Continuing technical support Depot repair/ refurbishment GHA has a vast distribution network for premium availability On-site hot spares exchange On-site installation and support services Orders placed by 7pm Central can be received the next morning Same day and next day support Warranty fulfillment 4 of 6

5 GHA offers many other Technical Services as well System Administration Services Desktop & Lifecycle Management Application installation & configuration Backup/recovery planning; system security audit Operating system & networking start-up Operating system update planning & implementation Shell scripting services; kernel changes; patching Software distribution management across multiple services Asset mgt; Image mgt; Patch mgt Novell Custom Services Altiris Administration Multivendor maintenance; Staging & Integration Desktop refresh & Deployment; Disposition services Services for Google Apps premier and Google Search appliance Technical and Structured Project Management Complex solution mgt; Professional project mgt Deployment & asset management expertise Industry certifications Project mgt professional & IT infrastructure library Solution lifecycle methodology Technical team leadership Temporary workforce resource procurement/mgt Assessments IT service management assessments & service improvement plan Server technology assessment ; Network Performance; Storage System and network security audits; MC service guard audit Security Services Design & implementation; remote monitoring and management Firewalls/VPNs/System security Network security assessment Specialty Equipment KIOSK Deployment and Support Services Travel and Transportation support and services Digital imaging and displays support services Networking Infrastructure Services Architecture Planning & Design Surveys; Site Readiness; Performance assessment Staging & Deployment Wireless / Mesh mobility; VoIP; IP telephony Cisco and Riverbed support Logistic Services Warehousing and inventory management services Advance exchange services Staging & configuration services Warranty management services Repair services Product recall services Test and screen services Refresh services Asset recovery services Computer parts and supplies procurement Microsoft Exchange; Cluster Servers; Datacenter Networking Infrastructures; Active Directory;Database mgt Virtual server; Windows server updates SharePoint Portal server; Live Communication Server Data Protection Manager; Systems management Server Upgrade, Migration & Consolidation Services 5 of 6

6 GHA Technical Services (cont.) NonStop Server Services Availability assessment Capacity planning Service DSM/SCM change management Managed configuration service Operating system upgrade Performance review and analysis Remote database facility Security review system hosting ServerNet K to S migration Planning Specialized Telco deployment SPR change management Start-up/initialization services System review services TCP/IP LAN integration service Storage Services EVA / XP Install & Startup Command View for EVA Command View advanced edition SAN solution service XP/Vista installation & setup Business Copy EVA Continuous Access EVA/XP Openview storage mirroring HP data migration services Backup & recovery solutions Storage Essentials implementation SAN health check EVA / XP Performance analysis Performance Services Performance analysis Performance troubleshooting Resource management MPE Services Installation & upgrade services Migration & administration Linux Services Security; Patching; Porting System health checks; backup/recovery Virtualization VMWare VPAR/NPAR/Virtual machines Workload manager (WLM, GWLM) Server Management HP systems insight manager RDP Configuration; Blade Servers Storage management Specialty Equipment KIOSK Deployment and Support Services Travel and Transportation support and services Digital imaging and displays support services Service Desk Services Corporate help desk services Technical service desk services Data Center Services Assessment, Thermal Analysis Back-line support services Deployment services Feasibility & Requirements Study Full maintenance services Labor-only maintenance services Operating system support Self-maintainer support services Site Planning Communications Support Desktop to Dialtone TM Support New OEM support services SAP Services Performance analysis for SAP systems Transaction Volume management service SAP R / 3 Installation / Upgrade HP MC ServiceGuard integration in SAP R/3 environments High Availability Technologies Mission critical deployments MC Service Guard; Metro Cluster & Continental Cluster Five 9 s Data center consulting; cluster consistency BCS / TCS Startup 6 of 6