Integration with Magento Order Management

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2 Integration with Magento Order Management

3 Who are we? Félix Delval Architect Magento, an Adobe Company Twitter Elena Kolodyazhna Technical Architect Magento, an Adobe Company

4 Agenda - Introduction to Magento Order Management - Review of Integration Layer - Integration Best Practices - Strategies of Integration

5 Introduction to Magento Order Management

6 Magento Commerce Order Management is a modular, cloud based platform designed to provide centralized inventory, order and fulfillment capabilities that enable commerce businesses to deliver a consistent omnichannel experience to the customer.

7 Increase sales and improve customer experience 1. Add in-store pickup & ship to and from store to increase sales 2. Enable associates to save the sale with endless aisle of inventory 3. Increase visibility of inventory for improved sales velocity 4. Coordinate across multiple brands, channels, devices and geographies

8 MCOM - SaaS application Magento Order Management

9 MCOM - SaaS application Magento Commerce Magento Commerce POS mobile App Magento Order Management

10 MCOM - SaaS application Magento Commerce Magento Commerce POS mobile App Magento Order Management Warehouse A Warehouse B Store X Store Y Store Z

11 MCOM - SaaS application Magento Commerce Magento Commerce POS mobile App Magento Order Management Payments Warehouse A Warehouse B Store X Store Y Carriers Store Z

12 What is an integration? An integration is a software used to transform messages from one system to another. The code is hosted and maintained by the SI and can be written in any programing language as long as it supports communication in JSON-RPC over HTTP. System A Integration Middleware System B

13 Registration process Integration MCOM API Integration { } "jsonrpc": "2.0", "id": 1, "method": "magento.service_bus.remote.register", "params": { "id": "my-warehouse-integration", "url": " }

14 JSON RPC Order Management API Example of Request Object { } "id": "1", "jsonrpc": "2.0", "method": "magento.inventory.source_stock_management.update", "params": { "snapshot": { "source_id": "Warehouse_1", "stock": [ { "quantity": 200, "sku": "001" } ] } }

15 Example - Logistics Integration Magento Order Management Request Shipment Lines Shipped Logistics Integration Create Shipment Package sent to carrier XML, REST API, AMQP queues, etc Warehouse

16 Integration communication flow on example of Magento Connector catalog Magento Commerce new order inventory Magento Order Management order updates

17 Summing up: - MCOM is a SaaS application for Omnichannel Order Fulfilment - Provides advanced Omnichannel and Fulfillment capabilities - Can be customized by integrations - JSON-RPC over HTTP as communication transport for integrations

18 Integration Best Practices

19 The challenges faced by integrations

20 Middleware belongs to enterprise software What is enterprise software? a lot of persistent data data is accessed and manipulated concurrently a lot of user interface screens integrate with other enterprise applications conceptual dissonance complex business logic source:

21 Fallacies of distributed computing 1. The network is reliable. 2. Latency is zero. 3. Bandwidth is infinite. 4. The network is secure. 5. Topology doesn't change. 6. There is one administrator. 7. Transport cost is zero. 8. The network is homogeneous. source:

22 Communication patterns

23 Communication System A Integration Middleware System B source:

24 Communication - Proxy process System A Integration Middleware System B source:

25 Communication - Buffered process System A Integration Middleware System B source:

26 Hosting patterns

27 The dream of the enterprise interconnectivity System 1 System 2 System 3 Integration Middleware System 4 System 5 System 6 source:

28 Share the load, spread the errors System 1 System 2 System 3 Integration 1 Integration 2 Integration 3 System 4 System 5 System 6

29 Recovery patterns

30 Logging!= Journaling 1. Log all movement on your integration 2. Journal all movement on your integration 3. Keep the journal and the logs for 30 days Log : all activity with context all processes all errors and warnings Journal : complete messages statuses used for recovery

31 Use them to investigate and recovery Source:

32 Monitor your integration It gives you: live visibility forensic report data to build prediction

33 Integration Strategies

34 Strategies of integration Magento Commerce extension: hosted on your MC instance Custom integration: write your own integration Integration platform: leverage the power of a commercial or opensource solution

35 Integrating through Magento Extensions

36 Example integration using Magento Extension Commerce Order Management Payment Extension MOM Connector API Gateway API Gateway Payment Service source:

37 Writing your own integration

38 The exercise { } "order": 1234 "lines" : [ { "sku": "sku-1", "quantity": 2 } ] <root> <order>1234</order> <lines> <line> <sku>sku-1</sku> <quantity>2</quantity> </line> </lines> </root> We want to receive this JSON method over HTTP POST and send it over on an FTP server as a file. source :

39 The simplest solution <?php if (empty($_post)) { exit(); } $body = json_decode(file_get_contents('php://input')); $xml = new SimpleXMLElement('<root/>'); array_walk_recursive($body['params'], [$xml, 'addchild']); $localfile = tmp_file(); file_put_content($localfile, $xml->asxml(); $ftp = ftp_connect(' ', 21, 3600); ftp_login($ftp, 'root', 'not-secure'); ftp_put($ftp, "./remote-file", $localfile, FTP_ASCII);

40 And where it fails at the job <?php if (empty($_post)) { exit(); } $body = json_decode(file_get_contents('php://input')); $xml = new SimpleXMLElement('<root/>'); array_walk_recursive($body['params'], [$xml, 'addchild']); no security no error handling no logging not concurrent friendly $localfile = tmp_file(); file_put_content($localfile, $xml->asxml(); $ftp = ftp_connect(' ', 21, 3600); ftp_login($ftp, 'root', 'not-secure'); ftp_put($ftp, "./remote-file", $localfile, FTP_ASCII);

41 Integrating using integration platforms

42 Examples of integration platforms

43 Integration is a skill Hard skills 1. Cloud computing 2. Data mining 3. Middleware & Integration 4. Web Architecture 5. UX Design Source:

44 Q&A Félix Elena

45 More about the business side Breakout Sessions IX GROWTH STRATEGIES TRACK Leveraging Order Management for Growth Wednesday, October 10, 4:00PM-4:45PM Level -1, Sala H2

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