features Bulk Upload Upload mobile numbers in bulk in the database with hassle free mechanism along with multilingual support at all

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1 INFINEO Infineo is a highly secure telecommunication platform that is designed to aid banks and financial institutions to evolve a concrete and secure SMS platform to assist their customers. It is highly scalable and can be deployed within the banking infrastructure

2 features Queue Management Apart from being a highly secure platform, Infineo also inherits asynchronous nature to ensure functions run at all times independently. Priority request Every account has a priority flag to ensure that critical messages are given max priority and is delivered within stipulated time. Round Robin routing All the messaes are sent through per packet balanced load through multiple available routes. Failover Conectivity Backup routes and servers are always in place and activated for takeover in case of failure of the primary Bulk Upload Upload mobile numbers in bulk in the database with hassle free mechanism along with multilingual support at all

3 Management Manage different categories of users on the platform with ease and ensure privileges are assigned in accordance with the policies. Admin Assign administrative controls that forms the base of selection and implementation of logical and - physical controls. Access Restrict the access to protected information to people who are authorized to access the information in accordance with the privileges assigned. Validation This feature facilitates validation of ID/Address proofs and other important KYC related documents through SMS and missed calls. Keyword Management This feature allows you to view all the messages sent with keywords. It also provides in-depth information regarding date, time, mobile number, operator and the circle location.

4 Reports You can access comprehensive reports for accurate status of messages sent along with delivery status and time of delivery. Archived Reports You can generate and sore archive reports for any specific time duration as required Intensify Solutions with high end security on the go!

5 Use case Know Your Balance Send an SMS to xxxx The available balance will be instantly sent to the user

6 One Time Password Cases: During new user registration, online transactions, etc. Instantly sends the One Time Password Physical Swipe of Credit/Debit Card When a debit/credit card is swiped at any establishment Instantly sends the transaction details Credit/Debit Card Alert Send an SMS to xxxx Example: To block/report a stolen card Confirmation SMS will be sent to the user Example: Your request has been processed

7 Credit/Debit Card Payment Alert When payment due dates approach Payment alerts will automatically be sent to the user Monthly Mini Statements At the end of every month When customer places a request for a mini statement Monthly mini statements will be send to the user Stop Cheque Request Send an SMS to xxxx Example: STOP to xxxx Confirmation message will be sent to the user Example: Your request has been processed

8 Cheque Status Enquiries Send an SMS to xxxx Example: STATUS <Request ID> to xxxx Information regarding request status will be sent to the user via an SMS Call Back Requests Fills a Call Back Request Online A call back is instantly triggered from a service representative of the bank.

9 Use case MissCall Service Registering for Phone/SMS by dialing a number Dials a number & after 2-3 rings, calls get automatically disconnected Call back with IVR Press 1 for Phone Press 2 for SMS Press 3 for...

10 Account Balance (Know your Balance) Dials a number & after 2-3 rings, calls get automatically disconnected Information regarding account balance will be sent to the user via an SMS Order a Cheque Book Dials a number & after 2-3 rings, calls get automatically disconnected Confirmation message will be sent to the user via SMS Stop Cheque Request Dials a number & after 2-3 rings, calls get automatically disconnected Confirmation message will be sent to the user via SMS

11 Mini Statement Request Dials a number & after 2-3 rings, calls get automatically disconnected Information regarding account balance will be sent to the user via an SMS