Exchange 2010 & 2013 Archiving & ediscovery Realities

Transcription

1 Exchange 2010 & 2013 Brandy Markey Senior Product Marketing Manager Alex Brown Senior Product Manager

2 Informed Decisions Where did Stu go wrong? Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements Requirements 2

3 Rewind: 4 months prior to migration Migration planning why? What is important to us? 3

4 The Source of Stuart s Confusion 1 Platform and Migration 2 End User Experience 3 ediscovery 4 Storage 5 PST Migration 4

5 The Source of Stuart s Confusion 1 Platform and Migration 2 End User Experience 3 ediscovery 4 Storage 5 PST Migration 5

6 Platform and Migration Microsoft said: Microsoft Exchange introduces built-in integrated archiving, retention, and discovery capabilities that save costs and simplify the process of preserving business communications Stuart understood: Exchange 2010/2013 give me all the archiving and retention capabilities I need for my mail data 6

7 Platform and Migration: Reality No solution for non-mail data No solution for Journaled data No solution for Public Folders No solution for older Exchange versions Is Exchange Server really a good data management solution? What about the expected storage bloat during an Exchange 2010/2013 migration? What about future Exchange migrations? Enterprise CAL required 7

8 Ease Migrations Single User Archive Efficient Storage Proactively archive most of data in mailboxes Archiving reduces time for mailbox move Exchange 200x Exchange 2010 Data reduced because of single instance storage and compression 8

9 Symantec Enterprise Vault An Archive Platform SERVERS Store Manage Discover LEGAL FILE SERVERS Migration Retention Legal Hold IM SERVERS Compression Deletion Search INFO SEC SHAREPOINT Deduplication Preservation Guided Review LEGACY DATABASES Transparency Audit Control HR DESKTOPS END USERS ECM Archive CLASSIFICATION 9

10 Enterprise Vault - Works with Your Existing Architecture SERVERS Managed Services & Hosting Store Manage Discover FILE SERVERS Open Storage Open Classification Open ediscovery IM SERVERS SHAREPOINT LEGACY DATABASES 3 rd Party Content, Services & Solutions Open ECM Connectors Enterprise Vault MS Exchange MS SharePoint Lotus Domino Mac MS Office 365 LiveLink WorkSite NT/iManage Docushare FileNet Documentum DESKTOPS Encryption Open Search SOCIAL MEDIA OPEN APIs 10

11 Q&A #1 How can Enterprise Vault help during an Exchange server 2010/2013 migration? (Select 2 correct answers) a) It will help manage the Exchange store size bloat that will occur during the migration b) It will help perform SMTP redirection c) It will help update the associated MX records d) It will mean that less data needs to be migrated = faster migration 11

12 The Source of Stuart s Confusion 1 Platform and Migration 2 End User Experience 3 ediscovery 4 Storage 5 PST Migration 12

13 End User Experience Microsoft said: Microsoft Exchange helps users be more efficient and productive across platforms and locations by giving them access to , voice mail, instant messaging, SMS text messages, and more Stuart understood: All my end users requirements are taken care of 13

14 End User Experience: Reality No access to older, archived data when offline No support for accessing the archive from older Outlook versions Search experience is inconsistent What about if you need to quota the personal archive? Limited Mac support Limited delegation support 14

15 Virtual Vault Offline access + A familiar user interface Outlook 2003, 2007 and 2010 (and 2013) support Seamless Integration Full Offline Access Drag & Drop Forward, Reply, Reply to All, Delete Save As, Save Attachment & Print Full support for delegation 15

16 Q&A #2 How can Enterprise Vault help provide a better experience for your end users? (Select 1 correct answer) a) By providing limited Outlook version support b) By providing access to archived data on and offline c) By providing limited delegation support d) By providing remote desktop management capabilities 16

17 The Source of Stuart s Confusion 1 Platform and Migration 2 End User Experience 3 ediscovery 4 Storage 5 PST Migration 17

18 ediscovery Microsoft said: Microsoft Exchange introduces built-in integrated archiving, retention, and discovery capabilities that save costs and simplify the process of preserving business communications Stuart understood: Exchange 2010/2013 give me all the tools I need in order to put a solid ediscovery process in place 18

19 ediscovery: Reality All items indexed? No review workflow No way of proving chain of custody Partial legal hold No way of giving Legal control Full EDRM workflow? Limited searching for non-exchange data 19

20 Review: Getting to the important data 100TB Archive & Expire 50TB Deduplicate 10TB Collect & Process 500 GB Filter & Search Review & Produce 50 GB 5 GB 20

21 Q&A #3 What are the benefits of providing a review platform for ediscovery searches? (Select 1 incorrect answer) a) External review of documents is expensive. Better to cull down the data set internally first. b) Allows investigatory searches to be done to determine the validity of upcoming legal action. c) Can reduce the overall costs of data production. d) Can speed up the indexing of data volumes. e) Allows legal hold to be applied only where needed 21

22 The Source of Stuart s Confusion 1 Platform and Migration 2 End User Experience 3 ediscovery 4 Storage 5 PST Migration 22

23 Storage Microsoft said: Exchange store optimisations and replication improvements allow the use of cheap disk and negate the need for backup or single instance Stuart understood: I can use cheap disk with the solution meaning I don t need to overly worry about capacity 23

24 Storage: Reality No single instance storage Limited compression Limited storage choice No ability to tier data over time Is just using more storage really a good long term solution? 24

25 Single Instance Storage Why it is Important Mailbox Scenario Company News Letter = 3MB PDF sent to all staff (1,000 people) = 3GB increase to Exchange DB Daily Financial status = 5MB XLS sent to all finance staff (100 people) = 500MB per day Journal Scenario Journal Enabled for 1000 Users = 75 messages/day x 70KB That will be 5GB per day Enterprise Vault allows you to share mailbox and journal archive item instances 25

26 Addressing Exchange Bloat with EV Without Enterprise Vault 10,000 2GB per mailbox = PST? = yes = 2GB/user = 20,000GB = SIS re-hydration of Exchange DB = 20% = 20TB 20TB 4 TB DAG? = yes = 2 copies + original = (24+20) x 3 = 132TB Index = 10% of DAG = 13TB RESULT = Exchange DB = 145TB With Enterprise Vault 10,000 2GB per mailbox = 20TB EV (Archive after 60 days = 80%) = 16TB = compression/sis (40%) = Exchange (what's left) = PST? = yes = 2GB/user = 20,000GB = 20TB = EV compression/sis (50%) = DAG? = yes = 2 copies + original = (4 x 3) = Index EX = 10% of DAG = Index EV = 12% of EV = 9.6TB 4TB 10TB 12TB 1.2TB 2.4TB RESULT = Exchange DB = = 13.2TB RESULT = EV = = 22TB TOTAL FOOTPRINT = 35.2TB 26

27 Q&A #4 How does Enterprise Vault help manage Exchange storage? (Select 2 correct answers) a) It performs continuous disk defragmentation b) It optimizes the mailbox stores by moving older data from the mailbox stores c) It provides Single Instance Storage for all archived data d) It provides performance counters for storage disk queues 27

28 The Source of Stuart s Confusion 1 Platform and Migration 2 End User Experience 3 ediscovery 4 Storage 5 PST Migration 28

29 PST Migration Microsoft said: Microsoft Exchange PST Capture allows you to search for PST files on computers in your organization and then import those files to mailboxes in your organization Stuart understood: I now have all I need in order to eradicate PST files once and for all 29

30 PST Migration: Reality Requires a dedicated client in order to find PST files Solution does not scale Does not provide any meaningful management or reporting No process or workflow to follow No single instance storage No meaningful identification process No way to clean up the users Outlook view after migration No way to notify the end user Is Exchange really the best place to store my PST data? 30

31 PST Lifecycle Management with Enterprise Vault Locate Post Process Identify Display Report Migrate 31

32 Q&A #5 Which of the following statements is not true when using Enterprise Vault to manage your PST migration project? (Select 1 incorrect answer) a) It provides a workflow for better management b) It provides no way to optimize the storage of PST data c) It provides multiple ways of identifying a PST owner d) It provides a suitable platform for maintaining migrated PST data long term. 32

33 Competitive Summary EV vs. MSFT Exchange Feature EV EX 2010 EX 2013 SIS reduces storage requirements Yes No No Archives Journal Mailbox Yes No No PST Lifecycle Management Yes Partial Partial Access archive offline Yes No No Integrated solution for EDRM Yes Partial Partial Legal hold on individual mail item level Yes No Yes File types searched Archive/place legal holds on more than Exchange Yes No Partial 33

34 Archiving & ediscovery Sessions Wed, 14 Nov Time Title Room Type ID 09:00-10: The Future of Archiving & ediscovery: Enterprise Vault, Enterprise Vault.cloud & Clearwell Roadmap Making My Life Easier With Enterprise Vault: Technical Deep Dive Into New Features of the Archiving Roadmap 131/132 Breakout IM B01 131/132 Breakout IM B Making My Life Easier: Hands-On Experience with Enterprise Vault 120 Lab IM L Ask the Experts: Archiving & ediscovery Product Management Panel Discussion Making My Life Easier: Hands-On Experience with the Symantec Clearwell ediscovery Platform 131/132 Breakout IM B Lab IM L04 Don t miss out on the opportunity to win an ipad Visit IIG sessions and labs to hear the latest announcements, see product roadmaps and live demonstrations of our archiving and ediscovery portfolio and enter the ipad draw

35 Thank you! Brandy Alex Visit: symantec.com/ev SYMANTEC PROPRIETARY/CONFIDENTIAL INTERNAL USE ONLY Copyright 2012 Symantec Corporation. All rights reserved. 35