The Hangover 2.5: Waking Up to Exchange 2010 Archiving and ediscovery Realities. Vision Session IM B29

Transcription

1 The Hangover 2.5: Waking Up to Exchange 2010 Archiving and ediscovery Realities Shawn Aquino Senior Product Marketing Manager Alex Brown Senior Product Manager Vision Session IM B29 1

2 Informed Decisions Where did Stu go wrong? 2

3 Rewind: 4 months prior to migration Migration planning why? What is important to us? 3

4 The Source of Stuart s Confusion 1 Storage 2 Platform and Migration 3 End User Experience 4 PST Migration 5 EDiscovery 4

5 The Source of Stuart s Confusion 1 Storage 2 Platform and Migration 3 End User Experience 4 PST Migration 5 EDiscovery 5

6 Storage Microsoft said: Store I/O reductions and replication improvements allow the use of cheap disk and negate the need for backup or single instance Stuart understood: I can use cheap disk with the solution meaning I don t need to overly worry about capacity 6

7 Storage: Reality No single instance storage Limited compression Limited storage choice No ability to tier data over time Is just using more storage really a good long term solution? 7

8 Single Instance Storage Why it is Important Mailbox Scenario Company News Letter = 3MB PDF sent to all staff (1,000 people) = 3GB increase to Exchange DB Daily Financial status = 5MB XLS sent to all finance staff (100 people) = 500MB per day Journal Scenario Journal Enabled for 1000 Users = 75 messages/day x 70KB That will be 5GB per day Enterprise Vault allows you to share mailbox and journal archive item instances Vision Session IM B29 SYMANTEC VISION

9 Do You Really Want To Go Large With That? The is stored once in every mailbox Server 1 Server 2 Server 3 Server 4 PSTs Lots and lots of copies Vision Session IM B29 SYMANTEC VISION

10 The Source of Stuart s Confusion 1 Storage 2 Platform and Migration 3 End User Experience 4 PST Migration 5 EDiscovery 10

11 Platform and Migration Microsoft said: Microsoft Exchange introduces built-in integrated archiving, retention, and discovery capabilities that save costs and simplify the process of preserving business communications Stuart understood: Exchange 2010 gives me all the archiving and retention capabilities I need for my mail data 11

12 Platform and Migration: Reality No solution for non-mail data No solution for Journaled data No solution for Public Folders No solution for older Exchange versions Is Exchange Server really a good data management solution? What about the expected storage bloat during an Exchange 2010 migration? What about future Exchange migrations? Enterprise CAL required 12

13 Ease Migrations Single User Archive Efficient Storage Proactively archive most of data in mailboxes Archiving reduces time for mailbox move Exchange 200x Exchange 2010 Data reduced because of single instance storage and compression Vision Session IM B29 SYMANTEC VISION

14 Symantec Enterprise Vault An Archive Platform SERVERS Store Manage Discover LEGAL FILE SERVERS Migration Retention Legal Hold IM SERVERS Compression Deletion Search INFO SEC SHAREPOINT Deduplication Preservation Guided Review LEGACY DATABASES Transparency Audit Control HR DESKTOPS END USERS ECM Archive CLASSIFICATION 14

15 Enterprise Vault - Works with Your Existing Architecture SERVERS Managed Services & Hosting Store Manage Discover FILE SERVERS Open Storage Open Classification Open ediscovery IM SERVERS SHAREPOINT 3 rd Party Content, Services & Solutions Open ECM LEGACY DATABASES DESKTOPS Encryption Open Search SOCIAL MEDIA OPEN APIs 15

16 The Source of Stuart s Confusion 1 Storage 2 Platform and Migration 3 End User Experience 4 PST Migration 5 EDiscovery 16

17 End User Experience Microsoft said: Microsoft Exchange helps users be more efficient and productive across platforms and locations by giving them access to , voice mail, instant messaging, SMS text messages, and more Stuart understood: All my end users requirements are taken care of 17

18 End User Experience: Reality No access to older, archived data when offline No support for accessing the archive from older Outlook versions Search experience is inconsistent What about if you need to quota the personal archive? Limited Mac support Limited mobile support Limited delegation support 18

19 Virtual Vault Offline access + A familiar user interface Outlook 2003, 2007 and 2010 support Seamless Integration Full Offline Access Drag & Drop Forward, Reply, Reply to All, Delete Save As, Save Attachment & Print Full support for delegation Vision Session IM B29 SYMANTEC VISION

20 The Source of Stuart s Confusion 1 Storage 2 Platform and Migration 3 End User Experience 4 PST Migration 5 EDiscovery 20

21 PST Migration Microsoft said: Microsoft Exchange PST Capture allows you to search for PST files on computers in your organization and then import those files to mailboxes in your organization Stuart understood: I now have all I need in order to eradicate PST files once and for all 21

22 PST Migration: Reality Requires a dedicated client in order to find PST files Solution does not scale Does not provide any meaningful management or reporting No process or workflow to follow No single instance storage No meaningful identification process No way to clean up the users Outlook view after migration No way to notify the end user Is Exchange really the best place to store my PST data? 22

23 PST Lifecycle Management with Enterprise Vault Locate Post Process Identify Display Report Migrate 23

24 The Source of Stuart s Confusion 1 Storage 2 Platform and Migration 3 End User Experience 4 PST Migration 5 EDiscovery 24

25 EDiscovery Microsoft said: Microsoft Exchange introduces built-in integrated archiving, retention, and discovery capabilities that save costs and simplify the process of preserving business communications Stuart understood: Exchange 2010 gives me all the tools I need in order to put a solid EDiscovery process in place 25

26 EDiscovery: Reality All items indexed? No review workflow No way of proving chain of custody No granular legal hold No way of giving Legal control Full EDRM workflow? No searching for non-exchange data 26

27 Review: Getting to the important data 100TB Archive & Expire 50TB Deduplicate 10TB Collect & Process 500 GB Filter & Search Review & Produce 50 GB 5 GB Symantec Enterprise Vault 10 Customer Presentation SYMANTEC VISION

28 Informed Decisions: Summary Feature Enterprise Vault Exchange 2010 SIS reduces storage requirements Yes No Archives Journal Mailbox Yes No PST Lifecycle Management Yes Partial Access archive offline Yes No Integrated solution for EDRM Yes No Legal hold on individual mail item level Yes No File types searched Archive multiple sources (not just Exchange) Yes No 28

29 Questions? Shawn Aquino Alex Brown Vision Session IM B29 29