2018 CLUB ENTRY SYSTEM ONLINE CONSOLE - STEP BY STEP GUIDE

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1 - STEP BY STEP GUIDE 1. You would have received the following from with the entry console link, your personal username and instructions to set up your personal password, these details enable you to log on to your online entry system. This also included the number of places allocated to your club. Please note we ask club secretaries to ensure they do not wait until close to the deadline to start entering their runners, runners details can be entered immediately. Hi Club test, Welcome to the 2018 Virgin Money London Marathon Club Entry System. I am delighted to confirm that your online administration console is now ready to use. It is important that you do not forward on this , along with your chosen password, to any of your runners who are doing their own entry - this is for you as the administrator of these entries only. You have been allocated X place(s). In order to access your console please make a note of your username below: xxxxxxxxx Then, click on this link <LINK> to go to the Virgin Money London Marathon Club Entry System console and set a password for your account. To note, the password link expires within three days of being received. If you have not set your password within three days of receiving the notification , please clubentries@londonmarathonevents.co.uk to have the notification resent. Once you ve set your password you ll be automatically taken to your entry console here: <LINK>. Once you have created your password, please use this link to log into your console. THE CLUB CONSOLE WILL CLOSE 26 January 2018 AT 5 p.m.. PLEASE NOTE THAT ALL ENTRIES MUST BE COMPLETED BEFORE 17:00 ON FRIDAY 26 JANUARY ENTRIES THAT ARE NOT FULLY COMPLETED BY THE DEADLINE WILL BE VOID AND WILL NOT BE ENTERED INTO THE 2018 VIRGIN MONEY LONDON MARATHON. IT IS THE CLUB SECRETARY S RESPONSIBILITY TO ENSURE ALL RUNNERS ARE REGISTERED SUCCESSFULLY ON THE CONSOLE BEFORE THE DEADLINE. ONCE THE ENTRY IS COMPLETE THE RUNNER WILL RECEIVE AN CONFIRMING THEIR ENTRY. A GREEN 'COMPLETE' WILL APPEAR ON EACH RUNNER S ENTRY ONCE THEIR ONLINE REGISTRATION HAS BEEN SUCCESSFULLY COMPLETED. Download the Step by step guide on how to use the console at <LINK>. If you require any further assistance please do not hesitate to contact London Marathon Events Ltd. on Yours sincerely, Virgin Money London Marathon team.

2 2. You will then need to follow the prompts and link to create your password. 3. Once you have created your password, you will then need to follow the link to log into the entry system using the username on the notification and password you created. Below is a sample of what the log-in page will look like. Please note the username and password are case sensitive so please make sure you copy and paste both of these into the relevant field, ensuring there are no extra spaces.

4. Once you have successfully logged on you will be taken to the

choose it the below screen will appear. 6.

3 4. Once you have successfully logged on you will be taken to the following page 5. You can then start to add your runners contact details one by one, by choosing Add Runner button to the left of the screen, when you choose it the below screen will appear. 6. You can also add your runner s details all together by choosing Import CSV (far left of the screen). The Import CSV screen will look like this:

7. If you choose to upload a CSV file, you must save your file as a CSV file as otherwise it will not correctly import the riders details, within this file you will need 3 columns: first name, last

When you have correctly added your runners your screen will show the runners you have added with not notified under Status: 9.

4 7. If you choose to upload a CSV file, you must save your file as a CSV file as otherwise it will not correctly import the riders details, within this file you will need 3 columns: first name, last name and , see below on how to save a file as CSV. PLEASE NOTE IF YOU UPLOAD A SEPARATE CSV TO THE ORGINAL ALL PREVIOUS DATAT WILL BE OVERWRITTEN BY THE NEW FILE. 8. When you have correctly added your runners your screen will show the runners you have added with not notified under Status: 9. Once you are ready you must send an to each of your runners by either ticking by the runners name and then choosing notify selected, or if you have a group of runners you wish to notify at once you can click on the notify all runners. Clicking notify all runners will only notify those who have not previously been notified, and will change the runners status to notified. IT IS VERY IMPORTANT THAT ALL RUNNERS ARE NOTIFIED AS AN IS NOT AUTOMATICALLY GENERATED AND THE RUNNER WILL NOT RECEIVE THEIR INVITATION TO REGISTER. 10. The System will keep a tally of how many places you have,, and also how many you have notified and how many have completed:

5 11. Once you have notified the runner, the status by their name will change to notified with the date they were notified on and give you the option of re-notifying if the runner does not receive the initial The notification that each runner receives will include the entry console link, their personal username and instructions to set up their personal password. These details enable them to log onto the online entry system. The will come from and this is what the will look like: Dear Runner, We are delighted to confirm that your 2018 Virgin Money London Marathon account is now ready to use. In order to access your account please make a note of your username below: Your username: xxxxxxxx Then, click on this link <LINK> to go to 2018 Virgin Money London Marathon Club Entry System and set a password for your account. To note, the password link expires within three days of being received. If you have not set your password within three days of receiving the notification , please contact Club Secretary to have the notification resent. Once you ve set your password you ll be automatically taken to your online form here: <LINK> where you can input your details and complete the online entry form. Once you have set your password, please use this link to enter the console. PLEASE NOTE THIS ONLINE ENTRY MUST BE COMPLETED BEFORE 5 P.M. ON 26 JANUARY 2018 OTHERWISE THE ENTRY WILL BE VOID AND YOU WILL NOT BE ENTERED INTO THE VIRGIN MONEY LONDON MARATHON. ONCE THE ENTRY IS COMPLETE YOU WILL RECEIVE AN CONFIRMING YOUR ENTRY. Failure to complete the online registration form will result in you not having a place in the 2018 Virgin Money London Marathon. Should you need to speak to anyone about your entry, please contact your club secretary. Best wishes for a successful 2018 Virgin Money London Marathon. Yours sincerely, Virgin Money London Marathon team.

the disclaimer otherwise their entry will be void: 14.

6 13. Once the runner has created their unique password and successfully logged on to the system, they will be asked to complete the following online entry form with all their details and also agree to the disclaimer, they must agree to the disclaimer otherwise their entry will be void: 14. Once each runner has submits the completed online entry form they will need to complete their entry by making a payment of 35. The screen to prompt payment will look like the below:

15. Once the runner has successfully completed and paid, they will see the below screen. It will show verification that the runner should then receive a confirmation email. 16.

7 15. Once the runner has successfully completed and paid, they will see the below screen. It will show verification that the runner should then receive a confirmation Once each runner has successfully completed their online form and paid for their entry they have successfully completed their online entry, and will receive the below confirmation . Please note, once a runner has secured their entry they cannot go back into the console to edit or view their application, only you as club secretary has the access for this.

8 Dear Runner, Congratulations, you have successfully secured a place in the 2018 Virgin Money London Marathon. You will be taking your place on the start line on Sunday 22 April as part of Import CSV1 alongside the world's greatest distance runner Sir Mo Farah. Your running number for the 2018 event is xxxxx. Your order reference number is xxxxx. Please keep this safe, for your records. If you would like to join in the fundraising, we recommend setting up a page with our official partner, Virgin Money Giving. More of the money you raise goes directly to your chosen charity because, unlike other fundraising websites, Virgin Money Giving doesn't profit from donations or claim a percentage of Gift Aid. So let's get going: create your fundraising page today If you would like to join in the fundraising, we recommend setting up a page with our official partner, Virgin Money Giving. More of the money you raise goes directly to your chosen charity because, unlike other fundraising websites, Virgin Money Giving doesn't profit from donations or claim a percentage of Gift Aid. So let's get going: create your fundraising page today We will be in touch with regular updates including training tips and special offers to help you prepare in the build up to Race Day. You will also receive detailed Final Instructions in March, together with your registration form. In the meantime, for up to date news, behind the scenes footage, live video, training advice and the most comprehensive coverage of the Virgin Money London Marathon, follow us on Twitter, Facebook, and Instagram. CAN'T RUN IN 2018? If you need to withdraw from the 2018 race and would like to carry your place forward to the 2019 race, please complete the online withdrawal form no later than 20:00 on Saturday 21 April 2018: You can read full details on the withdrawal procedure here: Should you need to speak to anyone about your entry, please contact Import CSV1 directly, on We hope you enjoy taking part in the 2018 Virgin Money London Marathon and wish you every success for the day. Best wishes The Virgin Money London Marathon Team

9 17. Once the runner has completed their online entry form successfully, the status on your admin console will show as below with completed next to their name with the date they completed: 18. You can view or edit runners information at any stage before the console deadline by clicking on either their first or last name. Remember once they have entered their details and ticked the disclaimer they cannot go back to make any further changes, e.g. address etc. Only you as club secretary can do this so please make this clear to your runners so they know to contact you with any changes of details. 19. IT IS VERY IMPORTANT THAT YOU SEND THE NOTIFCATION FROM THE SYSTEM ASKING ALL OF YOUR RUNNERS TO COMPLETE THEIR ONLINE ENTY FORM AS THIS IS NOT AUTOMATICALLY GENERATED AND THE RUNNER WILL NOT RECEIVE THEIR INVITATION TO REGISTER WITHOUT DOING SO. 20. The system will prevent club secretaries from making any changes or additions after 5pm 26 January 2018 so please ensure that all your runners are entered on the entry system, have completed the online entry and are showing a green Completed with a date under the status column. Any entries that are not completed by this date will be lost. 21. We do strongly suggest that you chase up any runners whom you have sent notification s but are not showing as completed under the status column. We will not chase non completed runners. Late applicants will not be accepted under any circumstances. 22. If you wish to get runners details from the system for communication purposes, you can choose the export runners option on your console and export your runners details to an excel spreadsheet, or a csv document. 23. We do recommend once you have access to your console you practice setting up your runners by using your details, these records can easily be deleted by pressing the red x next to the relevant entry once you are comfortable with the system. 24. You can change the password if you forget it, by clicking on the Forgotten Password link on the log-in page. 25. If you have any questions or need assistance please the entries team at clubentries@londonmarathonevents.co.uk with your query or call the helpline on We do prefer that you as most queries will need to be looked into.

2018 CHARITY GOLDEN BOND HOLDERS ONLINE CONSOLE STEP BY STEP GUIDE

2018 CHARITY GOLDEN BOND HOLDERS ONLINE CONSOLE STEP BY STEP GUIDE 1. You would have received the following notification email from no-reply@ridelondon.co.uk with your personal username and prompts to