SUB-USER ADMINISTRATION HELP GUIDE

Transcription

1 P a g e 1 SUB-USER ADMINISTRATION HELP GUIDE Welcme t Prsperity Bank. Any previusly created Sub-User lgin frm the F&M system befre Friday, May 16 cnverted t the Prsperity system. Once lgged n t the Prsperity system click n the Cash Management Tab, then in the Administratin bx click n the Sub-User Administratin link t view the sub-user lgins that cnverted. Any sub-users added, changed r deleted in the F&M system after Friday, May 16 will nt be reflected in the cnverted sub-user prfile. In the Help Guide belw yu will find detailed instructins frm ur nline Help, which yu can access frm any page by clicking the Help Icn (Gld circle with the white i ) in the tp right f the screen. GLOSSARY: 1. Creating a Sub-User 2. Adding Cmmercial Services 3. Accunt/Cmmercial Service levels

2 P a g e 2 (1) Creating a Sub-User T create a new sub-user: 1. On the Cash Management Menu, click the Sub-User Administratin link. The Sub-Users Administratin page appears. 2. On the Sub-Users Administratin page, click Add A New Sub-User in the Actins menu. The Add New Sub-User page appears. 3. On the Add New Sub-User page, enter the fllwing required infrmatin: In the Access ID bx, enter a new access ID fr the sub-user. The Access ID shuld have at least five alphanumeric (a-z, A-Z, 0-9) characters and is case-sensitivee (that is, "Apple" and "apple" are tw different access IDs). Tip: Use generic access IDs fr yur sub-users based n the sub-user's jb respnsibility, and use an abbreviatin f yur business name, as access IDs must be unique. Fr instance, if the cmpany name is Micr Systems, Inc., create an access ID fr yur payrll clerk as "MSI Payrll". This allws a Sub-User Administratr t simply mdify a sub-user's persnal infrmatin if there is a change in persnnel, while maintaining all the apprpriate accunt access and cmmercial services privileges. Als, yu are allwed t use pseud-scial security numbers in the SSN field; fr example, In the Name bx, enter the sub-user's name. In the SSN bx, enter the sub-user's scial security number. In the bx, enter the sub-user's address. In the Mbile Phne # r the Alternate Phne # bx, enter a phne number fr the sub- user. Either r bth can be entered, but at least ne number is required. 4. If yu want t assign Sub-User Administratr privileges t the new sub-user, click the check bx next t Allws the user t administer the accunts and privileges f ther sub-users. 5. In the Temprary Passcde bx, enter a temprary passcde, and then re-enter the passcde in the Cnfirm Temprary Passcde bx. Nte: Passcdes are case-sensitive. The icn yur keybard has Caps Lck set t n. appears next t the Passcde fields t alert yu if All temprary passcdes expire in tw (2) days. The sub-user must lg in and change their temprary passcde within this 2-day windw, r the accunt will be lcked. 6. In the IP Address bx, edit the Internet Prtcl (IP) address r range f addresses f the sub-user's cmputer(s) allwed t access Online Banking. Addresses can be entered as ne r mre f the fllwing, separated by cmmas: An explicit address (e.g., )

3 P a g e 3 A range expressed by substituting tw values separated with a hyphen fr an ctet (e.g., )--usable nly fr the last tw ctets A range expressed by substituting an asterisk fr an ctet (e.g., *)--usable nly fr the last ctet Fr reference in setting an apprpriate IP address, yu can click the View details f last 10 lgins link. It pens a pp-up windw that lists the IP addresses used fr the sub-user's mst recent Online Banking lgins. If this field is left blank, the Sub-User Admin-Fcus IP Address restrictin inherited frm the fcus custmer is enfrced fr the sub-user. If the fcus custmer has nt set an IP address restrictin then n IP Address restrictin is enfrced fr the sub-user. 7. In the Basic Services list, select the basic service fr each accunt yu want the sub-user t have access t. Nte: The sub-user is limited t thse basic services that the Fcus Custmer has ver an accunt. If the Fcus Custmer nly has View Only privileges ver a checking accunt, the sub-user r Sub-User Administratr will be limited t View Only (r Nne) n the list. 8. If the Fcus Custmer has mre than 20 accunts, click the Next 20 buttn. The system saves the infrmatin n the previus page(s) befre presenting the next 20 accunts. 9. Review the infrmatin, and then click Submit t save the infrmatin. Yu have successfully created a new sub-user r Sub-User Administratr. Next, yu must add access levels t cmmercial services.

4 P a g e 4 Adding Sub-User Cmmercial Services (2) Adding Cmmercial Services Adding cmmercial services fr a new sub-user is a three-step prcess. After yu have added new sub-user infrmatin int the system, fx ebanking leads yu thrugh a series f pages where the varius services are cnfigured and enabled: 1. Add ACH Credit and EFTPS services 2. Add ACH Debit services 3. Add NACHA Imprt, Wire Transfer, and Check Recnciliatin services These pages prvide nly the accunts, services, and limit amunts assigned t the Fcus Custmer, which must be set by the Sub-User Administratr. Nte: In a dual cntrl envirnment with changes that are pending, additinal changes t the pending items r t clsely related items are blcked. On the Mdify Sub-User pages, such items appear as grayed-ut and cannt be selected until the pending changes are either apprved r rejected. T add new cmmercial services: On each f the three Add Sub-User - Cmmercial Services pages, d the fllwing: 1. In the Limits table, enter the limit amunt fr the listed cmmercial service. Fr example, enter the limit amunt fr ACH Credit Batches in its crrespnding Limit Amunt bx. NOTE: Sub-user Administratrs can nly set the limit amunt t a value equal t r less than that f the Fcus Custmer's. If yu enter a limit amunt greater than that f the fcus custmer's, the system will present an errr n this page. Fr NACHA Imprts, the system checks bth the ACH Credit and ACH Debit limit amunts. 2. In the Access t Cmmercial Services table, select the access level n the drp-dwn list fr each f the services. NOTE: Sub-users that have NACHA Imprt as a cmmercial service will have additinal ptins in the NACHA Imprt clumn: Transactin Type. Select the type(s) f ACH transactins allwed fr this sub-user -- Credits, Debits, r Bth. Allwed SEC Cdes. Select the cde(s) allwed fr this sub-user. The set f SEC cdes listed can vary depending n the service class privileges f the Fcus Custmer. 3. Fr each service, click the apprpriate checkbx(es) t apply it t an accunt. NOTE: If yu selected Full r Enter Only n the Access Level drp-dwn list and have multiple accunts, yu must have at least ne f yur accunts selected, r else the system will generate an errr message. This als applies t wire transfers. If yu selected anything except Nne, yu must have at least ne accunt selected fr the service. Fr access levels Apprve Only, View, r Nne, the system will generate an errr if any f yur accunts are selected as these levels d nt require specific accunt privileges.

5 P a g e 5 4. Click Submit t save yur changes. Yu have successfully added the sub-user's cmmercial services. 5. In a dual-cntrl envirnment, pending changes will need t be apprved by anther sub-user administratr r yur Financial Institutin befre they take effect. Abut Basic Services (3) Accunt/Cmmercial Service Levels Basic services are accunt privileges that allw a sub-user t carry ut specific functins, such as viewing accunt balances, transferring funds internally frm an accunt, etc. Sub-users inherit the basic service privileges frm the Fcus Custmer and will see them n the drp-dwn list. Fr example, if a Fcus Custmer has View Only privileges ver an accunt, the Sub-User Administratr and ther sub-users are limited t View Only privileges (r Nne). The basic services are defined as fllws: Basic Service Basic (View/Transfer Funds) Transfer T Lan Advance View Only Nne Descriptin Allws the user t view accunt balances, balance reprts, and histries as well as authrize internal transfers. Allws the user t transfer funds t this accunt. Allws the user t increase the amunt f a lan r a balance due by transferring mney directly t anther Internet banking accunt, such as a checking accunt. Allws the user t view accunt balance, balance reprts, and histries nly. Des nt allw the user t view accunt balances, balance reprts, r histries. The user is als nt allwed t authrize internal transfers.

6 P a g e 6 Abut Access Levels Access levels refers t the privileges that allw a sub-user t carry ut cash management transactins, such as riginating r apprving ACH Credit batches fr direct depsit payrlls. Sub-User Administratrs can nly assign the access levels t cmmercial services that have been granted t the Fcus Custmer by the institutin, and in turn assigned t the Sub-User Administratr. Fr example, if Prsperity Bank assigns Full privileges n ACH Credit transactins fr the Fcus Custmer, then the Fcus Custmer assigns View privileges fr the Sub-User Administratr, the Sub-User Administratr can nly assign either View privileges (r Nne) t a sub-user. The access levels fr the ACH Credit, EFTPS, ACH Debit and NACHA Imprt services are defined as fllws: Access Level Nne (default) View Apprve Only Enter Only Enter + Apprve Other Descriptin N access t the cmmercial service. Allws the user nly t view transactins fr the service. Allws the user t apprve transactins fr the service, but nt view, create, mdify, r remve them. Allws the user t enter, mdify, and delete transactin infrmatin fr the service, which must be apprved by anther authrized user. Allws the user t view, enter, mdify, and delete transactins fr the service and apprve any transactins they did nt last mdify. Full Allws the user t enter, mdify, delete, and apprve any transactins fr the service. The access levels fr the Wire Transfers service are defined as fllws: Access Level Nne (default) View Apprve Only Use Templates Enter Only Descriptin N access t the cmmercial service. Allws the user t view transactins made with the service, but nt create, apprve, mdify, r remve them. Allws the user t apprve transactins fr the service, but nt view, create, mdify, r remve them. Als allws the user t apprve wire transfer templates, but nt view, create, mdify, r remve them. Allws the user t create, mdify, and delete wire transfers using existing templates nly. Allws the user t enter, mdify, and delete transactin infrmatin fr the service, which must be apprved by anther user.

7 P a g e 7 Use Templates + Apprve Template Mgr Template Mgr + Apprve Enter + Template Mgr Enter + Apprve Other Use Templates + Apprve Other Template Mgr + Apprve Other Enter + Template Mgr + Apprve Other Allws the user t use existing templates t create wire transfer transactins. They can als apprve any transactins they did nt create r mdify. Allws the user t view, create, mdify, remve, and apprve wire transfer templates. Allws the user t create, mdify, and delete wire transfer templates. Als allws the user t apprve wires. Allws the user t view, enter, mdify, and delete transactins fr the service. Als allws the user t view, create, mdify, remve, and apprve wire transfer templates. Allws the user t view, enter, mdify, and delete transactins fr the service, and apprve any transactin they did nt enter r mdify. Allws the user t view, create, mdify, and delete wire transfers using existing templates nly, and apprve any wire transfers they did nt last mdify. Allws the user t view, create, mdify, remve, and apprve wire transfer templates, and apprve any wire transfers they did nt last mdify. Allws the user t view, enter, mdify, and delete transactins fr the service; view, create, mdify, remve, and apprve wire transfer templates; and apprve any wire transfers they did nt last mdify. Full Allws the user t enter, mdify, delete, and apprve any transactins fr the service. The user may als create, mdify, and delete wire transfer templates. The access levels fr the Check Recnciliatin service are defined as fllws: Access Level Nne (default) View Full N access t the cmmercial service. Descriptin Allws the user t view transactins fr the service. Allws the user t enter, mdify, delete, and apprve any transactin fr the service.