USER GUIDE GM PARTNER PROGRAM 2.0 HOW TO ACCESS THE GM PARTNER PROGRAM

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1 2.0 HOW TO ACCESS THE 1.1 WELCOME TO THE As an employee of a valued Partner of GM Holden we want to reward you with access to special discounts and offers on a range of Holden vehicles. The Holden Partner Program gives you a genuine opportunity to purchase selected Holden vehicles at discounted prices. With a wide range of models to choose from, there is a Holden vehicle to suit your budget and your style. We expect that you will find the program simple, fast and enjoyable to use. In fact you can create your Partner Program Discount Certificate in just a few simple steps. We expect that you will find the program simple, fast and enjoyable to use. In fact you can create your Partner Program Discount Certificate in just a few simple steps. 1.1 WELCOME TO THE As an employee of a valued Partner of GM Holden we want to reward you with access to special discounts and offers on a range of Holden vehicles. The Holden Partner Program gives you a genuine opportunity to purchase selected Holden vehicles. USER GUIDE 1

2 TABLE OF CONTENTS 1.0 INTRODUCTION 1.1 Welcome to the GM Partner Program 1.2 Online GM Partner Program Process Flow HOW TO ACCESS 2.1 Select Your Relevant Category 2.2 Partner User With Work Address 2.3 Partner User Without Work Address 2.4 Terms & Conditions GENERATING YOUR DISCOUNT CERTIFICATE 3.1 Partner Program Homepage 3.2 Choose Build Your Vehicle 3.3 Generating Your Discount Certificate 3.4 Steps to Redeem Certificate APPENDIX 1 DISCOUNT CERTIFICATES 4.1 GM Partner Program Certificate Example

3 1.0 INTRODUCTION 1.1 WELCOME TO THE As an employee of a valued Partner of GM Holden we want to reward you with access to special discounts and offers on a range of Holden vehicles. The Holden Partner Program gives you a genuine opportunity to purchase selected Holden vehicles at discounted prices. With a wide range of models to choose from, there is a Holden vehicle to suit your budget and your style. We expect that you will find the program simple, fast and enjoyable to use. In fact you can create your Partner Program Discount Certificate in just a few simple steps. 1. Login to the Partner Program at 2. Create your discount certificate through the select your vehicle application. 3. Print out your Certificate. 4. Visit your preferred Holden Dealer and negotiate your best price. Then present your GM Partner Program Certificate for savings above the best price you have negotiated with your Dealer. This User Guide is here to take you through each step in the process, providing all the information you need to know along the way. If you do require any extra assistance please contact the GM Fleet Customer Service Centre on or via at gmfleetenquiries@gm.com We hope you enjoy these fantastic savings! 3

4 1.2 ONLINE PROCESS FLOW Log onto and follow the onscreen Userguide Instructions Contact your company s GM Partner Program Representative for the Default Username and Password - you will use this to login for the first time only NO Do you have a work address? YES Click First Time User? and enter your work address to recieve a temporary GM Partner Program password to login with Enter your personal details and choose an option for printing the Discount Certificate Read and accept the Partner Program Terms & Conditions Enter your personal details and choose an option for printing the Discount Certificate View Partner Program Homepage Select Enter to select your vehicle and follow the on-screen vehicle/model selection of your choice Click Discount Certificate Your Discount Certificate has gone to your GM Partner Program representative for approval. Once approved, it will appear in the account that you have nominated. Once recieved, print it out NO Do you want to send the discount to yourself via ? YES Open your work account and print out your Discount Certificate Approach preferred Holden Dealer and negotiate best price Present Certificate and drivers licence 4

5 2.0 HOW TO ACCESS 2.1 SELECT YOUR RELEVANT CATEGORY Employees of eligible Partner Program organisations will be able to access the GM Partner Program online by pointing a browser to Begin by selecting the radio button Partner Employee and the screen will adjust based on your selection. 5

6 2.2 PARTNER USER WITH WORK ADDRESS All Partner Users with a work address (eg: joe.smith@abccompany.com.au) need to click the link First time user the first time they access this program. Enter your work address in the address text field and click on my password. Please note, screen examples may have subtle differences depending on your preferred browser. All screen examples in this user guide are from Safari version You will be brought to this screen that confirms a default password to access the program has been automatically sent to your work address. You should receive it within a few minutes. Select Back to login page to return to the original login screen. You now have the information you need to complete your first login to the Partner Program, using your temporary password. 6

7 Enter your work address and new default password into the relevant fields and click on Login. Enter all the requested information into the relevant fields. You now have the opportunity to set up a permanent password that you can use every time you access the Partner Program. Enter the new password, which must be at least 7 characters and contain capital letters, lower-case letters and numbers, then select Submit. If your company has enabled printing options this will appear on your screen. Select an option by choosing to print yourself or requesting that your GM Partner Program representative prints the Certificate for you. 7

8 This screen confirms all of your details. If they are correct select Save and you will proceed directly to the Terms & Conditions page. Or if any of the information is incorrect select Make Changes. After you have entered the correct information you will proceed directly to the Terms & Conditions page. 8

9 2.3 PARTNER USER WITHOUT WORK ADDRESS If you are an employee of an eligible Partner Program organisation and you don t have a work address you need to contact your company s GM Partner Program representative to obtain a default address (eg: hr@abccompany.com.au) and password. Once you have this information enter it into the relevant fields and select Login. 9

10 Enter all the requested information into the relevant fields. You now have the opportunity to enter the address of your existing personal account (eg: You will now use this to login instead of the default address provided to you by your company s GM Partner Program representative. You must now set up a permanent password to log in with along with your personal address for every time you access the GM Partner Program in the future. Enter the new password, which must be at least 7 characters and contain capital letters, lower-case letters and numbers, then select Submit. The last field will display some printing options for you to choose from. Select an option by choosing to print yourself or requesting that your GM Partner Program representative prints the Certificate for you. 10

11 When using a personal account to logon, any Discount Certificates generated by you will need the prior approval of your company s GM Partner Program representative before being sent to your personal address. This approval process will be facilitated automatically through the website. This screen confirms all of your details, including the address you will be receiving offers at. If all the listed information is correct select Confirm and you will proceed directly to the Terms & Conditions page. Or if any of the information is incorrect select Make Changes. After you have entered the correct information you can select Confirm on the following screen to proceed directly to the Terms & Conditions Page. 11

12 2.4 TERMS & CONDITIONS A Terms & Conditions page will appear after each successful login to the Partner Program Read and accept the terms and conditions then select Continue to proceed. You will then move to the GM Partner Program homepage. 12

13 3.0 GENERATING YOUR DISCOUNT CERTIFICATE 3.1 PARTNER PROGRAM HOMEPAGE 1. Select Manage Your Account to adjust any of your personal details or to change your password. 2. Click on Enter to select your vehicle button to choose a vehicle and apply for a Discount Certificate. 3. Click here to view the range of current Holden models, offers and company information. 4. Every time you login to the Partner Program the number of vehicle purchases you have remaining will be displayed. 13

14 3.2 CHOOSE YOUR VEHICLE This section helps you to choose your vehicle and then available models from the drop down. 14

15 1. On click of Enter to select your vehicle button a pop up will be visible to select a vehicle and then model. 2. Choose a model from the selected vehicle. 3. Once you select the model, actual discounted dollar value is visible for the selected model. 4. Click on Generate Certificate. 5. On the next screen, a summary of the selected vehicle / model with the amount of discount dollar value will be visible along with 2 options. 6. Click on Build another to view another combination of vehicle/model. 15

16 3.3 GENERATING YOUR DISCOUNT CERTIFICATE 1. Click on Discount Certificate to finalize the deal and send it to chosen method of communication when you register your account. 2. If the user selects to send the certificate to the registerd , then the certificate will be sent to the registered If the user selects to send the certificate to the representative, then collect the certificate from the representative mentioned. 16

17 3.4 STEPS TO REDEEM CERTIFICATE Once you receive the containing your Discount Certificate, follow the steps listed to redeem your offer. These steps are: 1. Print the Discount Certificate or receive from it your GM Partner Program representative. 2. Visit your preferred Dealer. 3. Negotiate the best price possible on the Holden vehicle. 4. Present your Discount Certificate and Driver s License. 5. Redeem your offer. Please note that GM Partner Program Discount Certificates are only valid for 90 days from date of issue. 17

18 4.0 APPENDIX 1 DISCOUNT CERTIFICATES 4.1 CERTIFICATE EXAMPLE 18

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