Orthofix Sales Rep Account Setup and Registration Instructions

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Theodora Carr
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1 Orthofix Sales Rep Account Setup and Registration Instructions Vendormate is one of the 5 major Hospital Credentialing Companies in the U. S. These instructions will assist you in registering with Vendormate, at the direction of one of your existing or potential hospital customers. Key Terms: 1. Customer: The Hospital or Hospital System 2. Vendor: Orthofix-the company doing business in the hospital or hospital system. 3. Registration: Setting up a User Profile for access to a Hospital or Hospital System 4. User Profile: Your registration with a particular hospital or hospital system 5. Account: Setting up your GENERAL account with Vendormate (after which individual registrations are required) In order to be ready for business at a Vendormate hospital, there are 4 Parts of the process to complete: Part 1: Set up your Vendormate Account. Part 2: Register with a Hospital/Hospital System. Part 3: Acknowledgements Part 4: Confirmation of Account Setup

PART 1: Set up your Vendormate Account 1. Set up your Vendormate account by going to the Vendormate website at http://www.vendormate.com. 2.

Select the State of your hospital/hospital system and then locate the hospital or hospital system with whom you want to register.

2 PART 1: Set up your Vendormate Account 1. Set up your Vendormate account by going to the Vendormate website at 2. The right-side of the page indicates the Vendor area. Begin by clicking on Find your Vendormate customer and register. 3. Select the State of your hospital/hospital system and then locate the hospital or hospital system with whom you want to register. Click the login link to the RIGHT of that hospital name. 4. Enter your general registration information (shown below). Please note that every hospital system has its own registration screen that may vary slightly from what you see in this document. a. As shown below, enter First Name, Last Name, Legal Name of Business, and Phone Number.

b. Ensure that your e-mail address is your ORTHOFIX e-mail. Please do not use personal addresses.

3 b. Ensure that your address is your ORTHOFIX . Please do not use personal addresses. This is your unique identifier, and is KEY information that will be used for tracking your account and sending you important updates and notifications! c. Hit CONTINUE Begin Registration First Name Last Name Legal Name of Business Yvette Healey Orthofix Inc. Your Phone Number Business Address (do not use personal addresses.) Verify Your Address Continue 5. Indicate that you are part of an Orthofix Corporate Contract by entering Orthofix s Tax ID number (also known as the FEIN) as shown in the screenshot below. Orthofix number is Then hit Continue. Please note this number is for DIRECT sales reps ONLY not Orthofix distributor representatives at this time. You will only need to enter this number ONCE during your first customer registration process.

4 PART 2: Describe Your Relationship with this Hospital/Hospital System. You will now be asked to describe the nature of your business relationship with this hospital/hospital system. Based on the information you enter here, you will be notified of appropriate policies and requirements for this healthcare system. This first screen may not appear if you are not the first representative from your company to create a profile. If you don t see this initial screen, then continue with Step If you are the first Orthofix employee to register with this Hospital/Hospital System, and you see this screen, answer the following questions as indicated: a. Registration Code: (ignore we do not have one) b. Existing Vendor Relationship: Answer YES if you know Orthofix is selling in this hospital. Otherwise, answer NO. c. Total Amount of Business Company Expects To Do: Just give it your best guess! d. How many employees in our company (other than you) interact with this hospital/hospital system: Answer 3 one for each Orthofix division. e. Do you or anyone from your company intend to visit a location: Answer YES 2. Describe your access relationship with this hospital/hospital system. You will be asked to characterize the nature of your contacts with patients, access to patient areas, departmental access, and location access (one or more hospitals within a hospital system). Answers to these questions determine what documents your hospital/hospital system will require of you.

5 Do the best you can to characterize the access you envision needing. Remember, you can always go back and change your registration later (see Part 4, Step 3 below). 3. Next, select the products and services that you will be selling at the hospital. These categories are used by the government to categorize goods and services. NOTE: For our external bone growth stimulator products, select the closest category that fits. The closest category may be Surgical Bone Growth Stimulator. PART 3: Acknowledgements Read and (if you wish) print ACKNOWLEDGEMENTS: On this page, the healthcare system presents its unique policies and requirements based on the information you have provided. Read each one carefully. In some cases, you will be asked to read a policy and acknowledge it. In others, you may be asked to upload or fax in third party documentation, such as immunization forms. NOTE: REGISTRATION PAYMENT: Since you registered under Orthofix corporate purchase plan, you should not encounter the payment page asking you for a credit card number. If you do, please do not make any payment and contact Yvette Healey at or yvettehealey@orthofix.com for assistance. PART 4: CONFIRMATIONS 1. You will receive an confirming your GENERAL ACCOUNT SETUP with Vendormate (Part 1 above). Sample text of this is below. Be sure to immediately click the link and logon as instructed in the so you can setup your permanent password. Your Username is firstnamelastname@orthofix.com and your temporary password is xxxxxx. This temporary password will be used for all Vendormate customers for whom you have a user profile. For security purposes, you will be required to create your own password the next time you login. Click this link to login and create your password: Thank you, Hospital System Registration Program 2. Once you confirm your registration, you will see your Basic Information Screen on what is known as the Vendor Dashboard. This is the screen you will see every time you log in, unless you have a new policy to acknowledge. In this case, you will be asked to read and acknowledge the new hospital policy and then will be taken to the vendor dashboard. 3. On this Dashboard, you will see a number of links. Those in RED require action on your part, those in Black do not. There are two main areas that are of particular importance: 1. Documents and Certifications-this link allows you to submit all the documentation required of your hospital/hospital system. The required actions are the most critical. 2. Policies and Acknowledgements these are the policies that your hospital/hospital system requires. You can see which policies you have already acknowledged (checked items), as well as any new items, which need your acknowledgement.

4. You will then receive a SECOND e-mail confirming your REGISTRATION with the Hospital System (Part 2 above).

6 4. You will then receive a SECOND confirming your REGISTRATION with the Hospital System (Part 2 above). The text will look something like this: Dear Yvette Healey: For security purposes another step is required in order to complete registration for the XXXX Health Care Registration Program. Before we can activate you will need to log into the system. CONFIRM your registration information at Your Username is: firstnamelastname@orthofix.com Please use your existing Vendormate password to log in. (MY NOTE: This is the actual password that you set when you confirmed your general account setup above!). Thank you, Hospital Customer Registration Program Congratulations!! You have successfully completed your account setup and registration!

They will reach the Registration page that looks as follows:

They will reach the Registration page that looks as follows: Please instruct each employee to use the corporate account number during registration. Each person must register individually by going to www.vendorclear.com and clicking on the "REGISTER NOW" link. They