VMWare Horizon View Client. User Guide

Transcription

1 VMWare Horizon View Client User Guide

2 Contents 1 Horizon View Client: Get Started 1.1 Horizon View Client at a Glance 1.2 Configure Horizon View Client with Server 1.3 Log in to Horizon View Client 1.4 Customize Horizon View Client Favorites 2 Horizon View Client: Your Applications 2.1 Accessing Applications 2.2 Set up Local Drive Shares 3 Frequently Asked Questions

3 1. Get Started 1.1 Horizon View Client at a glance Favorites Settings Help Center Server Based Applications (Note: Icons available in your account depend on your access rights)

4 1. Get Started 1.2 Configure Horizon View Client with Server (one time only) Step 1: The VMware Horizon View Client icon will appear on your desktop. Double-click to open. Step 2: Click New Server on the top left. Enter vcisgtway.cuny.edu and click Connect.

5 1. Get Started 1.3 How to log in to Horizon View Client Step 1: Double-click on the VMware Horizon View Client icon on your desktop to open. Step 2: Click on the vcisgtway.cuny.edu server icon.

6 1. Get Started 1.3 How to log in to Horizon View Client Step 3: Click on Accept. Step 4: For Central Office Staff: Enter your CUNY Central Office login credentials and CO as your domain. For Campus Staff: Enter your former Citrix credentials and your campus as your domain. Click Login.

7 1. Get Started 1.4 Customize Horizon View Client application favorites Step 1: Right-click on the application of your choice and click Mark as Favorite. Step 2: Click on the Favorites icon to see the full list of bookmarked applications. Favorites

8 2. Your Applications 2.1 Accessing applications Step 1: Simply click on the application icon to start. Most programs will require application-based credentials.

9 2. Your Applications 2.2 How to set up local drive shares Step 1: Click the Settings button on the top right corner of your Horizon View Client homepage. Step 2: Select the Sharing tab and click Add.

10 2. Your Applications 2.2 How to set up local drive shares Step 3: Select Local Disk C: and click OK. Step 4: Click Share your local files and Do not show dialog boxes.

11 2. Your Applications 2.2 How to set up local drive shares Step 5: Click Allow when presented with the message below. Step 6: You can now access your local profile and C drive from the application.

12 3. Frequently Asked Questions Why am I transitioning from Citrix to Horizon Client? Horizon View Client 3.4 is a contemporary and secure environment for you to easily access centrally hosted applications. It replaces Citrix Presentation Viewer 4.5, which reaches end of support this year. Which applications are impacted by the transition? If you currently access any of the following applications through ( it will now be available through Horizon instead. Business Objects Enterprise Resource 25 Crystal Reports SQL Developer Crystal Reports Data Warehouse Time Matters Oracle Discoverer How do I access Horizon Client and my applications? Your Service Desk will install Horizon View Client on your desktop. Once available, double click on it and follow the steps in this User Guide to access your application. If you had to log into your application in Citrix, you will need to do the same in Horizon. You can also access Horizon from the web at Note: Features and functions are limited in the Web Access version. The desktop Client allows access to all Horizon features. What do I do if I don t have Horizon Client? Submit a request to your campus Service Desk to receive a Horizon account. Indicate the following: First Name, Last Name, CUNY Address, CUNY Phone Number, Campus/CO Location, and Application(s) you should have access to. We will be publishing a New Horizon Account Request Form on CUNY Portal in the near future for all new requests. Who do I contact if I am experiencing issues with Horizon? Submit a request to your campus Service Desk with as much detail, information, and screenshots of the issues you re experiencing. Can I still use Citrix to access applications? Most applications will no longer be available on Citrix ( after Friday, October 9, Raiser s Edge will no longer be available after Friday, October 16, 2015 and Resource 25 will no longer be available after Friday, October 23, Please start using Horizon to access applications as soon as possible.