Atlona Manuals Software. Velocity

Transcription

1 Velocity Atlona Manuals Software

2 Version Information Version Release Date Notes 1 10/17 Initial release 2 11/17 Added Macros, Event Macros, Room Triggers and Cloud 3 01/18 Added Reset Password, room groups, and show device. Updated room options. 4 05/18 Added keep alive commands, Split Rooms, updated activation steps 5 07/18 Added Device Groups, updated Remote Control builder, and room option Enable Passcode Locking. Velocity 2

3 Welcome to Atlona! Thank you for purchasing this Atlona product. We hope you enjoy it and will take a extra few moments to register your new purchase. Registration only takes a few minutes and protects this product against theft or loss. In addition, you will receive notifications of product updates and firmware. Atlona product registration is voluntary and failure to register will not affect the product warranty. To register your product, go to Sales, Marketing, and Customer Support Main Office Atlona Incorporated 70 Daggett Drive San Jose, CA United States Office: (US Toll-free) Office: (US/International) Sales and Customer Service Hours Monday - Friday: 6:00 a.m. - 4:30 p.m. (PST) International Headquarters Atlona International AG Ringstrasse 15a 8600 Dübendorf Switzerland Office: Sales and Customer Service Hours Monday - Friday: 09:00-17:00 (UTC +1) Operating Notes As of this writing, there are no firmware updates for this product. When new firmware is released, update instructions will be included with the firmware and will be appended to this manual. Velocity 3

4 Table of Contents Log In & Activation 6 System Settings 9 Settings 9 Gateway Settings 9 Activation Settings 10 Time Settings 10 Database 10 Backup To Memory Location 10 Backups Available For Restore 10 Upload 11 Database Restore History 11 Redundancy Settings 11 Cloud 12 Licenses 12 Tools Security 14 Networks 14 Firmware 16 Reset Password 17 User Settings 18 Adding Users 18 Profile 19 Roles and Permissions 20 Sites 24 Add 24 Edit 26 Buildings 26 Add 26 Edit 27 Delete 27 Floors 28 Add 28 Edit 28 Copy 29 Export 29 Import 29 Delete 30 Rooms 30 Macros 33 Event Macros 34 Room Triggers 35 Adding Technology 36 Control 40 Remote 41 Equipment 44 Add 44 Edit 51 Delete 51 Split Rooms 52 Set Up 52 Control Devices 54 Macros 56 Room Macros 57 Event Macros 58 Velocity 4

5 Table of Contents Cloud 59 Getting Started 59 Users 60 Add 60 Edit 61 Profile 61 Roles 62 Add 63 Customers 63 Add 63 Invite 65 Gateway 66 License Activation 68 Remote Access 69 Backup 70 Restore 70 Velocity 5

6 Log In & Activation Once the Velocity Gateway has been set up on a network, the IP of the server can be located using a display connected to the HDMI or Mini DisplayPort outputs. 1. Open any browser on the network and type the IP address in, as shown below. NOTE: Google Chrome is the recommended browser when using Velocity. Other browser may experience technical difficulties and may not support full functionality. 2. Enter the login information on the Velocity web page, then click the Login button. Note that the password is masked when typed. Login: admin NOTE: Once the initial log in and Password: admin activation is complete, the new password should be kept somewhere easy to find. If the password is lost, please follow the directions in the Reset Password section. 3. Fill in the initial set up information, including: Company Name, current admin s First & Last name, the admin s address, and a new password. NOTE: Passwords must be at least 8 characters and include: 1 number, 1 uppercase letter, 1 lowercase letter, and 1 special character. The text will appear all green when the password meets all criteria. Velocity 6

7 Log In & Activation 4. Press SUBMIT once all information is filled. A new pop up will appear. NOTE: If the gateway is activated already, it will go to the sites page. If the gateway is not activated, it will go to the system settings page. Activation status can be found at the bottom right hand of the screen. 5. Press the OK button on the Activate Velocity License window. The settings page will open. 6. Activate the unit: a. Fill in the serial number (Key provided at time of purchase or located on the bottom of the AT-VGW-250) and the address of the system administrator. Press the Register button. A new tab will open. NOTE: Either the Gateway or the computer connected to the Gateway needs to have access to the internet to register. Velocity 7

8 Log In & Activation b. *If registering offline* 1. Download the license file from the link provided at purchase on a device with internet access. 2. Transfer the license file to the local computer connected on the same network as Velocity. 3. Select the UPLOAD LICENSE button. A new window will appear. 4. Select the license form the local computer and select Open. Once the file has been uploaded successfully, the message Gateway Activated Successfully will appear at the bottom of the screen and the Activation Status will show Activated. NOTE: The page should refresh automatically after registration, if the page does not, manually refresh the web browser. Velocity 8

9 System Settings System settings will include the ability to view server settings, licenses, tools, set up notifications, security options, and firmware upgrades. 1. Locate the user icon in the top right corner of the home page and left click to select. 2. Select Server Settings from the drop down menu. A new page will open. Settings Used during activation, the settings page provides basic information for Velocity, such as: Gateway Settings, Synchronization, ID and Serial Number, and Time Settings. Gateway Settings The gateway name may be changed, to provide an easy way to discern between different gateways. Select the slider bar next to Allow New Synchronizations to enable the Atlona Touch Pads and other devices to connect to the gateway. Velocity 9

10 System Settings Activation Settings This will show the current activation status and the gateway ID and serial number. Velocity should have been activated following the steps in the Log In & Activation section. Time Settings Set the time, time zone, and date for Velocity. Database 1. Select Database from the top navigation inside of the Server Settings. The Database page provides a way to back up, restore, and set up redundancies for Velocity. Backup To Memory Location Select one of the five memory backup locations and press save. This will back up all the current settings of Velocity to the currently selected Backup Memory. Once a backup memory has been used, it can be downloaded, restored from, or deleted. Backups Available For Restore All backups available will appear in the list. The backups can be renamed, deleted, downloaded to the local computer, or restored to. Rename - Set a back up name to help remember what settings were backed up. Delete All - When there are a lot of back ups, delete all provides a quick way to clear all the previous back ups at once. Delete - Open up more space for future back ups, remove backups, or unwanted settings. Download - Save back ups to the local computer for future restores. Restore - Select any of the back ups to restore to. NOTE: The database will back up once a day for seven days. It will delete logs older than 7 days, be sure to save any automatic logs before 7 days is up or they will automatically delete. Velocity 10

11 System Settings Upload Drag and drop previously saved database backups from the local computer. Database Restore History Once a restore has occurred, a new field will appear before restore. This will show all the database restores that have been successfully processed. Redundancy Settings Redundancy provides seamless control where in the case of power loss or other events on one gateway, the secondary gateway takes over control. Enable Redundancy - Select the slider. When green, redundancy is enabled. Primary Server IP Address - Set to the IP of the gateway all changes will be made on. Standby Server IP Address - Set to the IP of the secondary gateway that will serve as backup in case of failure. Virtual IP Address - Set the virtual IP. This IP will be used for all control device connections. Using this IP will ensure no loss of functionality in case the primary server goes down. Standby Timeout - Set the time in seconds before the secondary gateway takes over control. NOTE: The backup gateway must have gone through the initial setup process and be set to a static IP before redundancy is set up. NOTE: Both gateways must be connected to the network using the same Ethernet port on the units. If the primary gateway is connected to Ethernet port 1 then the backup gateway must also be connected to the network using Ethernet port 1. Once both units have been set up and connected correctly, redundancy can be set up. 1. Select the redundancy slider. It will turn green when enabled. 2. Type in the primary gateway s IP address. NOTE: Both gateways must be set to static IPs to avoid any future issues. 3. Type in the secondary gateway s IP address. Velocity 11

12 System Settings 4. Type in a Virtual IP address. e.g. If the primary IP is and the secondary IP is , the virtual IP should be XXX (such as ). NOTE: The Virtual IP address must be an unused IP address. It cannot share an IP with any other devices on the network. 5. Select the port the units are connect with. If the units are connected to the network using Ethernet port 2, then select Network 2 from the drop down menu. 6. Set the time, in seconds, for how long after connection is lost from the primary unit before the secondary unit takes over. 7. Press the Save Settings button. A green successful message will appear at the bottom of the page when redundancy has been set up. The title Primary Gateway will also appear in the server information at the bottom of the page. The primary gateway will back up to the secondary unit every 5 minutes (this is not the same as the server back ups). The back up may also be started manually by pressing the BACKUP NOW button at the bottom of the redundancy options. As the database backs up, it will display the Backing Up Database message. Once a database has been successfully backed up, the backup gateway will show that it is in standby mode, awaiting to take over in the event of primary loss of connection or to be restored from using the RESTORE FROM BACKUP button. Refer to Cloud section. Cloud Licenses 1. Select Licenses from the top navigation inside of the Server Settings. The license page will display any licenses currently associated to the user s gateway. If there are multiple licenses, they will be displayed here. More licenses can be activated here, to expand the amount of licenses and include new control devices. Velocity 12

13 System Settings 1. Select the Upload License button. 2. Select the license file and press the Open button. The new license will appear under License Key. Tools 1. Select Tools from the top navigation inside of the Server Settings. Clear Cache - This will clear all Velocity files from the current web browser. The tools page allows for the Velocity software, Gateway, or web browser Velocity files to be reset. Restart Velocity - Restarts the Velocity software and allows any updated information to come through. Factory Reset - Resets Velocity back to factory settings, removing all sites and settings. Restart Machine - Reboots the gateway. Active Connections - Will display how many devices are connected to Velocity at the time, including the current browser and the Velocity server itself. NOTE: Turning off the gateway will shut down Velocity and control will not be possible until the unit is restarted. 1. Select from the top navigation inside of the Server Settings. 2. Fill in the company s and/or Sendgrid settings. This information will be provided by the company s host. If the IT admin is not setting up Velocity, check with them for the correct settings. Velocity 13

14 System Settings Security 1. Select Security from the top navigation inside of the Server Settings. 2. Set the limit for how many login attempts a user has before the system is locked to those credentials. For enhanced security, Velocity Gateway s operating system password should be updated. Default User: atlona Default Password: atlona 3. Type in the new password twice to confirm and press save. NOTE: This is for the Velocity Gateway operating system password update, NOT for Velocity login. Velocity login password may be changed under users. SSL - Contact Velocity Product Management for further information. Networks 1. Select Networks from the top navigation inside of the Server Settings. Network 1 corresponds with Ethernet Port 1 of the AT- VGW-250 and can be set between static IP, DHCP, and DHCP server. If set as a DHCP server, a range of IP addresses must be set so it can assign IP addresses for anything else connected to the network x Security - Enable or disable this by selecting the slider. Enabling will allow the Velocity Gateway to be authenticated and authorized when connected to a network using 802.1x access control. NOTE: By default, Ethernet Port 1 is set to Static IP ( ) and Ethernet Port 2 is set to DHCP. Velocity 14

15 System Settings 2. Select Network 2 from the network box. Network 2 corresponds with Ethernet Port 2 of the AT- VGW-250 and can be set between static IP and DHCP. 3. Select MULTICAST from the network box x Security - Enable or disable this by selecting the slider. Enabling will allow the Velocity Gateway to be authenticated and authorized when connected to a network using 802.1x access control. Multicast is used for OmniStream set up and discovery. 4. Select HOSTS from the network box. Hosts provide a simple way to assign a name to any Velocity controlled device on the network. Simply enter the controlled device IP address and write a host name to assign to it. Velocity 15

16 System Settings Firmware 1. Select Firmware from the top navigation inside of the Server Settings. 2. Click on the field to browse the local computer for the firmware file, or drag and drop the firmware into the field. Firmware upgrading will start automatically. NOTE: Velocity update files will be tar.gz file extensions. These are compressed files and should not be extracted before upload. NOTE: When downloading the firmware file on a MAC, ensure that the file is not being auto-extracted. The option to turn off auto-extraction will be found within the browser settings. When the firmware upgrade is successfully completed, a pop up window will appear. It will close a few seconds later and will redirect the page to Settings. Velocity 16

17 Reset Password System Settings If the login password is ever forgotten, it can be reset on the login page. The password reset may only be done once has been set up in System Settings. 1. Select the Forgot Password link found under the LOGIN button. 2. If has been set up in System Settings, enter the user address and press RESET PASSWORD. a. If has not been set up, select OFFLINE RESET. The user and the gateway license will be need to reset offline. Follow the Recover User Login steps. 1. Once the is received (be sure to check junk ), select the here link. A window will open into the default web browser of the device. 2. Enter the new password, being sure to meet the password criteria. 3. Select the OK button. Velocity will open and a green Password reset successfully message will appear at the bottom. Velocity 17

18 User Settings 1. Select the button from the top left corner or the circle in the top right corner and select Users. A new page will open. 1. Select the + button to add a new user. A new page will open. Adding Users 2. Fill in all the user information fields. Velocity 18

19 User Settings - Used for log in purposes and password resets. First & Last Name - Velocity will provide a customized home page for a user using their credentials. Temporary Password - Use either the auto generated password or create a new one for the user to change upon first log in. Role Type - There are 5 roles to select from: Account Administrator, Site Administrator, Designer, Support Technician, and End User. To view the permissions of each role, select Roles within the top navigation or view them starting on page 20. Language - Select the user s language preference. Default will be English. Time Zone - Select the time zone the user will be logging in from. 3. Press the Create User button. If successful, Velocity will redirect to the Users page and a green successful message will appear at the bottom of the page. Upon login, all new users will be prompted to update their password. 1. Select Profile from the top navigation. Profile 2. Fill in the user information that was not created in the previous screen, such as: Job Title, Office Name, Department, User Bio, and Skype ID. NOTE: The profile information that can be changed will vary based on user permission level. Velocity 19

20 User Settings 1. Select Roles from the top navigation. Roles and Permissions There are five default roles: Account Administrator, Site Administrator, Designer, Support Technician, and End User. The permissions can be seen by pressing the View Details button or using the tables below. Site Related User Level View Add Modify Delete Copy Export Account Admin X X X X X X Site Admin X X X X X X Designer X Support Tech X X X X X End User X Building Related User Level Add Modify Delete Copy Account Admin X X X X Site Admin X X X X Designer Support Tech X X X X End User Floor Related User Level Add Modify Delete Copy Move ^ or ^ Account Admin X X X X X Site Admin X X X X X Designer X X X X X Support Tech X X X X X End User ^ Velocity 20

21 User Settings Room Related User Level Add Modify Delete Copy Account Admin X X X X Site Admin X X X X Designer X X X X Support Tech X X X X End User Technology Related User Level View Add Modify Delete Control Ping Status Account Admin X X X X X X X Site Admin Designer X X X X X X X Support Tech X X X X X X X End User Server Settings Related Maintenance Related User Level Modify User Level Modify Account Admin X Account Admin X Site Admin Site Admin Designer Designer Support Tech X Support Tech X End User End User User Related User Level View Add Modify Change Roles Revoke Access Account Admin X X X X X Site Admin X X X X X Designer Support Tech End User Velocity 21

22 User Settings Role Related User Level View Add Modify Delete Copy Account Admin X X X X X Site Admin X X X X X Designer Support Tech End User Control Related User Level Access All Pages View Logs Account Admin X X Site Admin X Designer X X Support Tech X X End User Equipment Related (within room) User Level View Add Modify Delete Export Copy Account Admin X X X X X X Site Admin X X X X X X Designer X X X X X X Support Tech X X X X X X End User X X X X X X Reference Image Related User Level View Add Modify Delete Export Copy Account Admin X X X X X X Site Admin X X X X X X Designer X X X X X X Support Tech X X X X X X End User X X X X X X Velocity 22

23 User Settings If the five default roles do not provide the right permission levels, new roles can be added. 1. Select the + button to add a new role. Either the top + or the bottom + button may be used. The current role can also be copied using the Copy role button, then edited. 2. Name the role, to make easy to identify later. 3. Press the slider for each permission to grant the current role. 3. Press the Create Role button to save all the settings. Velocity 23

24 Device Groups Velocity has the ability to group like devices together. Use the device groups to simultaneously control a set of devices, such as turning on all Sony TVs at a site. NOTE: Rooms and devices must be set up before starting to create device groups. 1. Select the button from the top left corner and select Device Groups. 2. Select the add button on the right side of the screen. A new screen will open. 3. Type in a group name that will provide an easy hint to what the group controls. e.g. Sony TVs 4. Select the manufacturer of the controlled devices. A new option will appear below the drop down menu once selected. 5. Select the equipment type from the drop down menu. New options will appear below the equipment type. NOTE: Only the same equipment type will be grouped. If two different Sony TV types are on the list, only one may be selected and controlled. Velocity 24

25 Device Groups 6. Select the control type for the device commands to be sent as. 7. Choose the Select All check box or select individual devices from the drop down menu to be controlled. 5. Press the CREATE DEVICEGROUP button to save. The screen will return to the main Device Group page and display a green successful message at the bottom. Velocity 25

26 Sites 1. Select the button from the top left corner and select Sites. 2. Select All from the options that becomes available. A new window will appear. 1. Press the orange + button in the bottom right hand corner to add a site. A popup window will appear. NOTE: Only one site can be added per gateway. Add 2. Select the purple Add via Form button for new sites and the blue Import and Upload button if loading a site based off a previously saved site. A new window will appear or a browse folder will open. Velocity 26

27 Sites 3. Select the site off the local computer and press open, or fill in the Site Add form. Name - Usually the company name, use to identify the site Velocity will be located. Multiple Building slider - Select this to start the site with two buildings instead of one. Address 1 & 2, City, Region, Country, Post code - Used to help determine the exact location of the site, to help when troubleshooting or if there is more than one site with the same name. Upload custom image slider - Select this option to add a custom image for the site. NOTE: Custom images must be.png,.jpg,.jpeg, or.bmp file types to display. Site/Building image drop down menu - Select a Velocity site image. 4. Press the Create Site button. A new page will open. To return to the sites page, press All Sites within the top navigation. Velocity 27

28 Edit 1. Press the Edit Site (pencil) button to update a site s information. A new window will open. Sites The options on the Site Modify window will be the same as the Add Site window. The requirements will be the same. Once changed, press the SAVE CHANGES button. Buildings Once a site is created, it will go straight to the buildings page. If multiple buildings was selected, then two buildings will display. Using the + button or the navigation below the View All Rooms button, buildings can be added, edited, and deleted from this screen. Add Each site will start with at least one building. If more are needed, they can be added using the + button at the bottom of the page. 1. Select the purple Add via Form button for new buildings and the blue Import and Upload button if loading a building based off a previously saved building. A new window will appear or a browse folder will open. Velocity 28

29 Sites 2. Select the building off the local computer and press open, or fill in the Building Add form. Name - Usually the building name or suite number, use to identify different buildings. Address 1 & 2 - Used to help determine the exact location of the building, to help when troubleshooting. Upload custom image slider - Select this option to add a custom image for the building. Building image drop down menu - Select a Velocity site image. 3. Press the Create Building button. Edit 1. Press the Edit site (pencil) button to update a site s information. A new window will open. The options on the Building Modify window will be the same as the Add Building window, with the exception of Room Groups. The requirements will be the same. Once changed, press the SAVE CHANGES button. Room Groups - This will provide a way to link rooms that will be used together or linked. 1. Name the room groups so that they will be easy to remember. 2. Press the SAVE CHANGES button. 3. Set the room group in each individual room s settings. Delete 1. Press the Delete building (trash can) button to delete a building. A popup confirmation window will appear. 2. Press the SUBMIT to delete the building. Velocity 29

30 Floors Once a building is created, the View All Rooms button can be pressed to go directly to the room and floors areas. One floor and one room will automatically be generated based on the type of building selected during creation. Sites Add Each building will start with at least one floor. If more are needed, they can be added using the : button at the top right of the floor header. 1. Select Add New Floor from the drop down list. Add Several Floors - When enabled, the number of floors added at once is unlimited, but will slow the server if too many are added. Floor Name - When adding a singular floor, it can be named. Edit Each building will start with at least one floor. Once a room is added, the name can be changed through the edit function. 1. Select Edit Floor from the drop down list. 2. Type in a new name for the floor. Velocity 30

31 Sites Copy 1. Select Copy Floor from the drop down list. The floor will duplicate. Export 1. Select Export Floor from the drop down list. A new window will open. 2. Save the file to an easy to remember area (e.g. desktop). Import 1. Select Import Floor from the drop down list. A pop-up window will appear. 2. Select Import and Upload. A new window will open. 3. Select the file and press Open. Velocity 31

32 Sites Delete 1. Select Delete Floor from the drop down list. A pop-up window will appear to confirm deletion. Rooms Once a building is created, the View All Rooms button can be pressed to go directly to the room and floors areas. One room will automatically be generated based on the type of building selected during creation. The room can be used, edited, or deleted based on preference. 1. Press Edit (pencil) or Add Room from the drop down in the right corner. A new window will open. a. A room can also be modified from inside the technology page, by pressing the button. Edit or Add Room will open the same Room Modify screen. Velocity 32

33 Sites 2. Fill in all the information Name - Usually the room number or name. Room Type drop down menu- Select a room type within the list that best represents the room. Double Click slider - Select this to have sources be switched with a double click to the source icon. Room image drop down menu - Select between images to represent the room. There are three image types: vector, stock, and custom image. Room Info - Provide extra information about the room. 3. Press the SAVE CHANGES button. Room Modify extra options: Macros - Program a command or group of commands, that shows as a button within the page control screen. Event Macros - Program a command or group of commands, that will be triggered by a room event or at a set time. Room Triggers - Programs a command or group of commands that will occur on a trigger event e.g. contact closure sensor. Accent Color - Changes the outline color of the devices within the control screen Background - Change the background of the control screen between an image, a gradient, or a flat color. Default is a grey gradient screen. Gradient Color - Select a color for the center of the gradient. Base Color - Select the color of the outside of the gradient. Enable Home Page - Select whether the control page will start on the home page or on the device control page. Control Pages - Select whether the Video and Presets buttons will visible on the Home page. Room On Delay Timer - Set the time between the last command and when the Room On commands are sent. Room Off Delay Timer - Set the time between the last command and when the Room Off commands are sent. Room On & Off Command Interval - Set the time between when Room On and Room off commands can be sent after the previous has been selected. Room Group - Select a room group to assign the room to. Excluded On/Off Devices - Select devices that will not be turned on/off when the Start Room, Room Off, and Room On buttons are selected. Room Technology - Select the icon to go to the room technology page to add/remove devices. Velocity 33

34 Sites Center Source Icons - Centers the source icons within the control screen. Split Rooms - Select this room to allow or disallow split rooms. View Split Rooms section for more information. Hide Mute Video - Removes this button from the control screen. Hide Lock - Removes this button from the control screen. Hide Macros - Removes this button from the control screen. Hide Room On - Removes this button from the control screen. Hide Room Off - Removes this button from the control screen. Hide Navigation - Removes the room navigation selection from the control screen. Hide Displays - Removes the displays from the control screen. Hide Display Labels - Removes just the display label from the icon on the control screen. Hide Sources - Removes the sources from the control screen. Hide Source Labels - Removes just the source label from the icon on the control screen. Hide Home - Removes the button for the home page from the control screen. Allow Remote Updates from Atlona - Enables/Disables the ability to remotely update Atlona devices. Drag source to switch - Enables/Disables the ability to drag and drop a source to a display to switch sources on the control screen. Enable Passcode Locking - Select this time to enable control screen locking. This will lock the control screen and require a passcode to unlock. Lock timeout - Set this in seconds to Custom Web URL - Use this drop down to link the current page to a custom made control page from within the Velocity Tools. Room Controls - This section will be blank unless an Audio DSP device (such as AT-UHD-CLSO-612ED) is added. Once added all audio controls will appear and the commands can be given new names for ease of use. Reset Room Access - Removes all synced control panels from the room. The removed panels will have to be resynchronized to be able to control the room. Velocity 34

35 Sites Macros Once Macros has been selected within the Edit Room page, a new screen will become available. 1. Press the + (add macro) button from the top right corner. A new selection will appear in the screen. 2. Name the Macro by pressing the edit (pencil) button next to the words New Macro. A pop up will appear. 3. Once named, press the edit button on the Macro Commands field. Command 1 - Select the device that will be controlled with the macro. Custom Value - Select the check box to open up addition options and to add any commands that were preprogrammed into Velocity. HEX - Select if the command will be written in HEX rather than ASCII. Termination - Select the command termination from the drop down: CR, CRLF, LF, or none. Value - Type out the command exactly as the device s manual/api writes it. Command - Select from the drop down list available for the device. Device commands are based off the device driver within Velocity. Repeat - Select how many times the command is sent out when the macro is selected within room control. Interval - Set the amount of milliseconds between when the command is first sent and then repeated. Delay - Set the amount of time delay between the current command and the next command being sent. NOTE: Multiple devices and commands may be set to each macro. e.g. Macro1 can be programmed to turn on all devices in the room if added under My Macro using the + button.. Use the : selection after ms to delete, copy, or move the commands up or down. This allows for the commands to be sent in the correct order needed, entered easily with similar commands, or removed when no longer needed. Velocity 35

36 Sites Event Macros Once Event Macros has been selected within the Edit Room page, a new screen will become available. 1. Press the + (add macro) button from the top right corner. A new selection will appear in the screen. 2. Select the Feature (event type e.g. Room On) drop down to select what event will trigger the macro. Scheduled Event - A scheduled event allows the option to create an event that happens at a certain time that can be daily or weekly. Select Scheduled Event and a new pop up will appear. Recurrence Rule - Select between Daily or Weekly. Day of week (weekly only) - Select the days of the week for the weekly event to be added. Time - Set the time of day this event happens. Recurring Until - Select this to set an end date on the calendar in which to end the scheduled event. Split Display - This will allow displays to show multiple images on one screen, when supported by the display. Merge Display - This will allow a single, bigger, image to appear on multiple displays. 3. Once the feature has been selected, press the edit button on the Macro Commands field. Command 1 - Select the device that will be controlled with the macro. Command - Select from the drop down list available for the device. Device commands are based off the device driver within Velocity. Repeat - Select how many times the command is sent out when the macro is selected within room control. Interval - Set the amount of milliseconds between when the command is first sent and then repeated. Delay - Set the amount of time delay between the current command and the next command being sent. NOTE: Multiple devices and commands may be set to each macro. e.g. Room On can be programmed to turn on all devices and send the play command to the Blu Ray player if added under My Macro using the + button.. Use the : selection after ms to delete, copy, or move the commands up or down. This allows for the commands to be sent in the correct order needed, entered easily with similar commands, or removed when no longer needed. Velocity 36

37 Sites Room Triggers Once Event Macros has been selected within the Edit Room page, a new screen will become available. 1. Press the + (add macro) button from the top right corner. A new selection will appear in the screen. 2. Select the control device (e.g. Velocity Command Converter) from the Select Device drop down menu. New options will appear. Trigger Response - Select whether the device macro command will be triggered by an exact response string, a response containing the string, or a regular expression. Response String - Type in the response string that will be received to trigger the commands. Response Regular Expression *RegEx selection only*- Type in the expression that will trigger the command. Select Setting *AT-VCC-RELAY only* - Select the sensor that will trigger the macro. Value *AT-VCC-RELAY only* - Set the value of the sensor that triggers the command macros. 3. Once the VCC and VCC settings have been selected, press the edit button on the Macro Commands field. Command 1 - Select the device that will be controlled with the macro. Command - Select from the drop down list available for the device. Device commands are based off the device driver within Velocity. Repeat - Select how many times the command is sent out when the macro is selected within room control. Interval - Set the amount of milliseconds between when the command is first sent and then repeated. Delay - Set the amount of time delay between the current command and the next command being sent. NOTE: Multiple devices and commands may be set to each macro. e.g. Room On can be programmed to turn on all devices and send the play command to the Blu Ray player if added under My Macro using the + button.. Use the : selection after ms to delete, copy, or move the commands up or down. This allows for the commands to be sent in the correct order needed, entered easily with similar commands, or removed when no longer needed. Velocity 37

38 Sites Adding Technology The room created will not be considered set up until at least 1 source and 1 display have been added and linked. New technology can be added using either the large + in the center of the window or the + on the top right. Once pressed, a new menu will appear on the page. The easiest way to set up a room is to add all devices first and then link them, as links will not appear as options for drop down menus until they have been added to a room. Velocity 38

39 Sites Velocity has a built in scan feature that makes adding Atlona products to a room quick and easy. 1. Press the Scan Network button. For networks where the subnet range is greater than 512, a pop up will appear. Type in a starting IP for Velocity to scan (e.g ). This will scan the starting IP and the next 511 IP addresses on the subnet. NOTE: If there are any OmniStream devices on the network, they will auto populate into the Network (Unassigned) field, as they are found using mdns discovery with no extra scanning needed. All Atlona devices on the network will be placed into the Networked (Unassigned) menu selection. 2. Press the Add button on all devices that belong to the current room. A device added message will appear on the bottom of the screen. Once all Atlona devices are added to the room, the sources and displays will need to be added. 3. Select between the top navigation or sections in the default menu (menu will always start on All) to search for sources, displays, and other types of equipment that will be in the room. Each button along the top menu corresponds with the sections of the All menu. Velocity 39

40 Sites 4. Find the device you are looking for in the menu. 5. Select Quick Add on the device (recommended) to add the device to the room, or Edit to fill in all the device options. Once all devices have been added to the room, they can be linked to each other. 6. Press Edit on any of the devices in the room. A menu will appear on the left side of the window. NOTE: It is recommended to edit switchers first, as adding inputs and outputs to a switcher will link them automatically for those devices. 7. Select the control type of the device. If TCP, then enter the IP of the device and port number If RS-232, then enter the baud rate and type of connection. Velocity 40

41 Sites 8. Select the routing information for the device (if it is not already linked). Show - Select the slider to toggle if the input device will display on the control device or not. Input devices that are not controlled, such as an Extender, can still be shown in the control window. a. Create an Alias for the device (such as a product SKU or type) b. Select the Show slider. c. Choose an Icon or upload a custom icon. d. Press the SAVE button. Once all devices are set up and linked, the room is ready to be controlled. NOTE: Atlona device settings must be changed through the device webgui or AMS. See device user manual for instructions for login and device settings (such as network settings). Velocity 41

42 Control Once a room has been set up, it can be controlled through either a web browser or a control device such as the Velocity Touch Pad (e.g. AT-VTP-800-BL). NOTE: Instructions on syncing the Velocity Touch Pads can be found within the unit s Installation Guide. There are three places within the web browser to open the control screen: 1. Within the add technology page, after all devices have been set up and linked, press the button on the top left bar. 2. Within the room list page, press the Control button located in the room box. 3. From the home page, select the = button. Once open, press Sites, site name, building name, and then select the button next to the room name to open the control page. A new window will open. The icons showing on the control screen will appear the same across web browser and control touch pads. 1. Press the START ROOM button to send on commands to all the devices in the room (excluding any that were excluded during room set up) or press the VIDEO button to open the room and control all the devices manually. A new window will open. Velocity 42

43 Control On this screen, devices can be controlled by selecting (web browser) or touching (touch pads) the icons. 1. Click on the device to open the control field and switch inputs to that source. Within this screen, all devices can be controlled and routed. Remote The control remote for each product may be adjusted, either in the equipment manager or within the technology page. Velocity 43

44 Control 1. Select the remote icon. A pop up will appear. a. If the eye icon next to the remote has a slash and the remote is grey, press the eye (view) icon to show the remote. A remote can only be edited if it is set to show. 2. Select the OK button on the Information window to make the remote available for editing.. 3. Press the : button in the corner to adjust remote button sizes (settings), add buttons, or revert the remote back to original settings. a. Select Settings to adjust the size of the remote buttons. A pop up will open. 1. Select the number of columns from the drop down menu and press the SAVE button. The remote will update with the correct amount of columns, making the buttons bigger as it does. b. Select Add to create new buttons that are not part of the original remote. A new pop up window will appear. NOTE: This is the same screen that will be seen for editing a current button. To edit a button already on the remote, double click the button to open the Button Builder window. Velocity 44

45 Control 1. Select a command or macro from the drop down menu. If editing a current button, the command will already be selected. 2. Select between ASCII and HEX for the Command Encoding type. 3. *Optional* If the command needs repeating (such as volume up), type the time in milliseconds in the the Repeat Interval field. 4. *Optional* Select the ON RELEASE tab for commands that require a follow up command. e.g. Pan tilt stop for any on press commands for pan tilt. The selected command will send once the button is released. 5. Select the BUTTON STYLE tab to provide a custom look for the button. 6. Select the Icon and Button Visible Features. Once customization options are chosen, the button will preview to the right, if Visible is selected. 7. *Optional* Select the custom image slider to import a custom button background. Drag and drop the image into the upload or drag box or press the upload or drag button to browse the local computer for the custom button background. Velocity 45

46 Control 8. Select from the button icon text drop down menu. The menu will have generic text and icons to choose from. Select other to provide custom text for the button. 9. Select the colors of the button and text. 10. *Optional* Type text into the Label Below Button field. 8. Once all selections are made, press the save changes button. The button builder will close and the remote preview will update. 9. Once all button changes are made, press the X (close) button on the top left corner of the remote preview. A new pop up window will appear. 10. Press submit to save all the changes and push them to the control page. Velocity 46

47 Equipment Velocity has provided a database of equipment that can be added to and customized. 1. Press the button on the top right of the screen. 2. Select Equipment from the options that becomes available. A new window will appear. Add If there is a device not in the database, new equipment can be added. 1. Press the + button on the bottom right of the screen. A pop-up will appear. 2. Select the purple Add via Form button for creating a new device and the blue Import and Upload button if creating a device based off a previously created device. A new window will appear or a browse folder will open. 3. Select the device off the local computer and press open, or fill in the device add form. Velocity 47

48 Equipment a. INFO Tab Name - Provide a name for the device. Manufacturer - Add the manufacturer. Name long - Provide extra information for a device. Model - Provide the model name or number for the device. Category - Choose the category that best fits the device, from a list of device types. Device slider Is display / projector - Select this slider if the device is a display or projector Is video source - Select this slider if the device is a video source Details short - Type in extra device information (optional). Details long - Type in extra device information (optional). Setup Information - Provide details for set up and installation (optional). b. CONNECTIONS Tab Show Audio Control Page - Select the slider to show audio control options within the room control. Show Preset Control Page - Select the slider to show preset control options within the room control. Show Trigger Control Page - Select the slider to show trigger control options within the room control. Control Types - Select all the types of control the device accepts. NOTE: As control options are added, extra device setting fields will appear. Authentication - Provide the username and password for the control options. Enable Command Based Keep Alive - Use the slider to enable/disable Velocity to keep the device s TCP port active. New options will appear when enabled. Velocity 48

49 Equipment Keep Alive Command - Provide the command to keep the device connection alive. The command will be found in the device s manual. NOTE: To enter a carriage return as the keep alive command, \x0d must be entered. NOTE: To enter a HEX command, \x must be entered before the command or it will not pass. Interval To Send (In Seconds) - Set the amount of time between each time the Keep Alive Command is sent. Set from 0 to 360 seconds. c. VIDEO IN Tab Video inputs - This slider auto adjusts when inputs are selected. Select all available inputs - Select the checkbox of all input types that the device has. d. VIDEO OUT Tab Has video outputs - Select this slider if the device has video outputs. Video outputs - Type in all types of output ports the device has, separate each type with a comma e.g. HDMI, HDBaseT, DisplayPort e. AUDIO IN Tab Has audio inputs - This slider auto adjusts when inputs are selected. Select all available inputs - Select the checkbox of all input types that the device has. Velocity 49

50 Equipment f. AUDIO OUT Tab Has audio outputs - Select this slider if the device has audio outputs. Audio outputs - Type in all types of output ports the device has, separate each type with a comma e.g. L / R, S/PDIF, MIC / LINE OUT g. IMAGES Tab Thumbnail - Upload a custom thumbnail that represents the device to show on the control screen. Image - Upload a custom image to show on the add technology page. h. COMMANDS Tab NOTE: Commands cannot be added unless control types have been selected on the Connections tab. Command Types - Select between control command formats: ASCII and Hex. Video Remote - Press this button to open the control remote. The control remote will be the same one that appears on the room control page. Command Information Command Name - Provide a name for the command that explains what the command does in a quick word or phrase. Command Syntax - Type in the command sequence (found in the device s manual). Expected Response - Type in the command feedback (found in the device s manual). Termination - Select the command termination: LF (line feed), CR (carriage return), CRLF (carriage return and line feed), None. Parameters - Opens a pop-up window that displays the current parameters of the command. Delete - Removes a command that is not needed. NOTE: Parameters require the characters: %v to be added to see any parameters. New command - Pressing this button will create a new command line to be filled in. Protocol Termination - Drop down selection that applies the same termination to all commands: CR, LF, CRLF, or none. Velocity 50

51 Equipment Clear Commands - Press this button to remove all the current commands from the page. Copy from TCP - Copies the command from TCP/IP over to RS-232. Copy from RS - Copies the command from RS-232 over to TCP/IP. Driver Editor - This button opens a new window to allow for programming a control driver. NOTE: This driver editor is for those with programming experience. Remote Control The command remote control provides an interface for the room control page. Each button represents a command and can be altered or moved. 1. Select a button to open the button builder. The button builder will pop-up. NOTE: The button builder will auto select the command of the chosen button, but any command can be selected from the drop down menu. 2. Select a command or macro from the drop down menu. If editing a current button, the command will already be selected. 3. Select between ASCII and HEX for the Command Encoding type. 4. *Optional* If the command needs repeating (such as volume up), type the time in milliseconds in the Repeat Interval field. Velocity 51

52 Equipment 5. *Optional* Select the ON RELEASE tab for commands that require a follow up command. e.g. Pan tilt stop for any on press commands for pan tilt. The selected command will send once the button is released. 6. Select the BUTTON STYLE tab to provide a custom look for the button. 7. Select the Icon and Button Visible Features. Once customization options are chosen, the button will preview to the right, if Visible is selected. 8. *Optional* Select the custom image slider to import a custom button background. Drag and drop the image into the upload or drag box or press the upload or drag button to browse the local computer for the custom button background. 9. Select from the button icon text drop down menu. The menu will have generic text and icons to choose from. Select other to provide custom text for the button. 10. Select the colors of the button and text. 11. *Optional* Type text into the Label Below Button field. Velocity 52

53 Equipment 12. Once all selections are made, press the save changes button. The button builder will close and the remote preview will update. 13. Drag and drop icons where wanted. Once complete, press the done (x at the top right of the remote) button. i. CERTIFY Tab Driver Author - Displays the name of the user that created the device and the site it was created on. Driver is Certified - Select this slider to verify the device driver has been tested and works. Certified By - Type in the name of the person that tested and verified the driver. Driver Help URL - If a help document was created for the device driver, place the link here. Velocity 53

54 Equipment Edit If a device is in the system but does not have everything exactly as need, it can be copied and edited. NOTE: Devices in the Equipment List that were added by Atlona, must be copied before being edited. Atlona added devices cannot be altered. 1. Press the edit or copy (if an Atlona device needs to be edited) button next to the device control type. The device page will open. The device edit page and device add page use the same options. 2. Once all changes are made, press the save button. Delete If a user created device is no longer needed, it can be deleted from the database. 1. Find the device and press the red trash can next to the device. 2. Press the SUBMIT button to confirm the deletion. Velocity 54

55 Split Rooms Velocity has the ability to switch between open and split rooms, providing an easy solution to create two rooms out of one when needed. Set Up To create a split room, there must be at least two displays, a switching device, and at least two sources. 1. Once a room is set up with devices, open room control options using the button in the top right area of the screen. A new screen will slide open on the left side of the screen. 2. Scroll down to the Enable/Disable Features section and select the Split Rooms slider. A new options will appear below. 3. Select the Is room currently split slider to activate the room as a split room. 4. Press the Apply Settings icon in the top right corner of Room Control Options to save. 5. Open the device edit screen of the display and provide the display with an alias of which side it belongs to. e.g. Display Right 6. Select the Section drop down and select whether the display is in all, left, or right section. 7. Press the Save button to activate the settings. 8. Repeat steps 5 through 7 for the second display. Velocity 55

56 Split Rooms 9. Open the switching device. e.g. AT-UHD-CLSO Scroll to the Input Connections section. A new drop down will have appeared next to the sources when split rooms was activated. 11. Select the side of room each source belongs to when split. 12. Press the Save button. 13. *If using audio* Open the audio device. e.g. AT-UHD-CLSO-824 Velocity 56

57 Split Rooms 14. Go to the Audio Controls section. Each control will have new selection drop downs. 15. Select the control options under all sections. NOTE: The control selected under all sections will be the audio control when the room is set to open. 16. Select the audio control sections that each control belongs to when split. NOTE: If Master Volume belongs to the speakers on the left side of the room, select master audio from the left side drop down menu. 17. Repeat until all audio is set up. 18. Press the Save button. Now that all the room devices have been set up, the control devices must be set up. NOTE: For split rooms, there should be two control devices. The control devices can be two of each or a mix of AT-VTPs, Android devices, Apple devices, or web browsers. 1. Open the control device to the sync page. 2. Press the Sync button. A pop up will display. Control Devices Velocity 57

58 Split Rooms 3. Enter an alias for the device to ensure easy identification within Velocity. e.g. Left 4. Press submit. The page will display a synchronization page. 5. Go to the Velocity page. A green box will appear. 6. Select Buildings. 7. Select the building the control device will be in. A new screen will open. 8. Select the room the control device is located in. A Synchronization Complete window will appear. 9. Press the Close button. Velocity 58

59 Split Rooms 10. Repeat steps 1-9 for the second control device. 11. Reopen the edit room technology page. 12. Select the drop down within the control device field and select the section the device controls. 13. Repeat step 12 for the second control device. The room is now set up for split room control. Control macros and event macros can now be set up for split rooms. Macros New selections are now available within the macros and event macros sections for split rooms. Each section will be able to define what commands/macros will be available depending on what the status of the room is. 1. Select the Room Control Options icon at the top right of the screen. A new screen will slide open on the right side of the room. 2. Select the Macros or Event Macros icon from the Automation section. A new screen will take over once selected. Velocity 59

60 Split Rooms Room Macros Room macros can be set up so that a room can be open or split at the touch of a button. Room macros can also be set so certain commands are only available to each side of the room when split, so that there is no chance of cross commands between the split room. To set up the room macro: 1. Select the orange + button in the top right of the screen. 2. Provide an Alias for the macro e.g. Open or Close 3. *Optional* Upload a custom image to appear for the command on the control page. 4. Select the room state for the command to appear. e.g. Open, Left, and Right selected for it to appear in all states. 5. Select the command type from the drop down. e.g. Select Velocity from the drop down for Open/Close. 6. Select the command value from the drop down e.g. Open room or Close room for Open/Close. 7. Select the room the command controls e.g. Current room being edited 8. *Optional* Select how often the command will repeat and how long to delay between commands. Default is *Optional* Provide a macro name. 10. Press the Apply Settings button in the top right corner to save the macro. 11. Repeat as many times as needed to create all the macros for room control. Velocity 60

61 Split Rooms Event Macros Event macros can be set to send commands for displays and devices when events such as Room Split or Room Open occur. New options appear when the room has been set as a split room and each command can be set to send when the room is in a specific state. To set up the event macro: 1. Select the orange + button in the top right of the screen. 2. Select the Feature. 3. Select the room state in which the event occurs. For some options, room state is not applicable. 4. Set the command type, value, room, and repeat values for the feature. 5. Repeat steps 1 through 4 until all Event Macros are set up. Room On Event Macro: With the room on macro, it can be set for open or split. In this example set up, if Velocity sets the room to open or split, it will trigger the event macro Room On and turn on all devices not excluded in the Excluded On/Off Devices section of the Room Control Options. Apply Source Event Macro: With the apply source macro, it can be set for a split room and which side it occurs on. In these examples, if Velocity is set to a split room, the UHD-CLSO-824 will be triggered to switch the source on the left side to Input 4 for Sony Left (output 1) and on the right side to input 6 for Sony Right (output 2). This will enable the change to occur automatically when split room is enabled to provide a seamless switch between open closed rooms. Velocity 61

62 Cloud Getting Started Once Velocity training has been completed, contact Atlona sales for a cloud username and login. Once a username and login have been received, Velocity Cloud is ready to use. 1. Open any browser with network access and type in velocity.atlona.com (as seen below). 2. Enter the provided username and password. 3. A password change prompt will log in upon logging in. Update the password. NOTE: Passwords must be at least 8 characters and include: 1 number, 1 uppercase letter, 1 lowercase letter, and 1 special character. The text will appear all green when the password meets all criteria. 4. Press SUBMIT once the new password is filled in. Once logged in, customers and users can added, or gateways linked. NOTE: Any amount of gateways may be linked to Velocity Cloud, but a license must be purchased for each individual gateway to be controlled remotely. Velocity 62

63 Cloud Users Users can be added and edited from either the top left menu or top right menu of the home page. 1. Select Users from the top left navigation or Account Settings from the top right navigation. b. If Account Settings is selected, click on the Users tab in the header bar. Add 1. Select the + button to add a new user. A new page will open. 2. Fill in all the user information fields. - Used for log in purposes and password resets. First & Last Name - Velocity will provide a customized home page for a user using their credentials. Temporary Password - Use either the auto generated password or create a new one for the user to change upon first log in. Role Type - There are 5 roles to select from: Account Administrator, Site Administrator, Designer, Support Technician, and End User. To view the permissions of each role, select Roles within the top navigation or view them starting on page 53. Language - Select the user s language preference. Default will be English. Time Zone - Select the time zone the user will be logging in from. 3. Press the Create User button. If successful, Velocity will redirect to the Users page and a green successful message will appear at the bottom of the page. Upon login, all new users will be prompted to update their password. Velocity 63

64 Cloud Edit 1. Select the pencil button to edit a user. A new page will open. Additional fields appear when editing users. Phone and mobile numbers, job title, office name, department, user bio, and Skype ID are optional fields that help provide multiple points of contact. Lock Status - Switch status of the user between unlocked and locked. If an account is locked, an administrator will need to unlock it for a user to be able to log in again. Password Slider - Selecting this slider will force the user to change their password when logging in the next time. The password update pop up will appear on login. Profile 1. Select Profile from the top right navigation of the home page, or the header bar of the Account Settings page. 2. Fill in the user information that was not created when initially adding a user, such as: Job Title, Office Name, Department, User Bio, and Skype ID. These options are available when editing a user. NOTE: The profile information that can be changed will vary based on user permission level. Velocity 64

65 Cloud Roles 1. Select Account Settings from the top right navigation. 2. Select Roles from the header bar. There are two default roles: Dealer Administrator and Dealer Access. The permissions can be seen by pressing the View Details button or using the tables below. Account Related User Level View Add Modify Delete Export Invite Dealer Admin X X X X X X Dealer Access X X X X X User Related User Level Add View Modify Change Revoke Dealer Admin X X X X X Dealer Access Role Related User Level View Add Modify Delete Copy Dealer Admin X X X X X Dealer Access Control Related User Level Access View Logs Dealer Admin Dealer Access X X Equipment Related User Level View Add Modify Delete Export Copy Dealer Admin X X X X X X Dealer Access X X X X X X Reference Image Related User Level View Add Modify Delete Export Copy Dealer Admin X X X X X X Dealer Access X X X X X X Velocity 65

66 Cloud Cloud Feature Related (Backups) User Level Download Upload Account Admin X X Site Admin Add If the default roles do not provide the right permission levels, new roles can be added. 1. Select the + button to add a new role. Either the top + or the bottom + button may be used. The current roles can also be copied using the Copy role button, then edited. 2. Name the role, to make easy to identify later. 3. Press the slider for each permission to grant the current role. 4. Press the Create Role button to save all the settings. Add Customers Set up customer access, sites, and gateways starting from within the Customers page. 1. Select Customers from the top left = navigation or Account Settings from the top right navigation. b. If customers is selected from the left navigation a new option will appear underneath. Select All to go to the customers page. Velocity 66

67 Cloud 2. Press the + button located at the top or bottom of the screen. A pop up will appear. 3. Select between Add Via Form or Import and Upload (for adding multiple customers at once). a. If Add Via Form is selected, a new page will open. 1. Fill in the customer information: Customer Name - This should be filled in with the Company or Site name. Address, Post Code, Country, State/Province, City - Fill in the address that the site is located at. Phone Number - Provide the number of the contact for the customer. The secondary contact number is optional. Address - Provide the address of the main contact for this site. Invite - Select the slider to have an invite to the customer s cloud sent to the admin. Initial Site Type - Select the type that best suits the customer. A visual representation is included with the selection. Create Account - Press this button once the required * information has been filled in. Velocity 67

68 Cloud b. If Import and Upload is selected, a folder will open. 1. Find the customer file (.CSV) located on the local computer. 2. Press the upload button. Invite Once a customer has been created, the account can have users added to it. 1. Select the Invite (letter button) or Access Account (arrow) buttons. a. If Invite is selected, a pop up will appear. Fill in the user s and role (these roles match the gateway s roles: Account Administrator, Site Administrator, Designer, Support Technician, and End User). b. If Access Account is selected, a new screen will appear (this screen will be exactly as the customer will see after logging into cloud). 1. Select Users from the top left = navigation or from the top right menu. 2. Press the + button. A new screen will appear. 3. Fill in the user s , name, language, time zone, date, and role (roles will correspond with gateway roles: account administrator, site administrator, designer, support technician, and end users). Velocity 68

69 Cloud Gateway Once a customer account has been created, any gateways can be linked to them. To get to the gateway page, select Gateway from the top left navigation. 1. Linking the gateway must start within the gateway. Login to the Velocity gateway on the local network. 2. Enter the login information on the Velocity web page, then click the Login button. 3. Select Server Settings from the drop down menu. A new page will open. Velocity 69

70 Cloud 4. Select Cloud from the top navigation within the server settings page. 5. Select the Login button. A new pop up will appear. 6. Fill in the cloud username and password. The accounts linked to that account will appear under the available cloud accounts. 7. Select the corresponding cloud account under Available Cloud Accounts To Link Gateway. 8. Press the Link Account button. The gateway will appear in the Velocity Cloud account. 9. Select Gateway from the top left navigation menu. A new page will open. Velocity 70

71 Cloud Until the gateway has a cloud license, it can not be remotely connected to or backed up to cloud. To purchase a license contact the local Atlona sales rep for the region or through the Atlona Partner Portal. A license is good for 1 year and must be purchased for each gateway. Purchase either the lite (AT-VSW-LIC-LITE) or pro (AT-VSW-LIC-PRO) cloud license depending on what features are needed. License Activation Once a license is purchased from the Altona sales rep or partner portal, a sales order will be ed to the address on file. 1. Select the key button on the gateway page. A new pop up will appear. 2. Enter in the sales order number (found at the top right of the sales order) into the sales order field and press the search button. New fields will appear on the pop up. Quantity To Use - Set how many licenses to use. Each license is good for 1 year. Current Quantity Available - Displays how many licenses were purchased with the sales order. Quantity Remaining - Displays the number of licenses remaining minus the Quantity To Use field amount. 3. Once the quantity of licenses is selected, press OK. The license(s) are now associated with the current gateway and the gateway can now be controlled and backed up remotely. Velocity 71

72 Cloud Remote Access Once the cloud license is activated, the gateway can be remotely controlled. 1. Select Gateway from the top left navigation menu. A new page will open. 2. Press the Access Gateway (green tool) button. A new screen will open. This will allow all of the normal local Gateway functions to be accessed for setup and configuration. For further information on how to configure the gateway, see the Velocity manual. Velocity 72

73 Cloud Backup Once the cloud license is activated, the gateway can be backed up to the cloud. 1. Press the Backup Database button. 2. Click the Backup Now button. The cloud will show a progress bar as it goes through the backup process. Restore Once the gateway has been backed up to cloud, it can be restored from the previous save. 1. Press the Backup Database button. 2. Click the Restore Backup button. The cloud will show a progress bar as it goes through the restore process. When finished, the popup will display the gateway ID, name, serial number, and last back when finished. Velocity 73