Mobile Incident Command and Accountability System An Emergency Responder Prototype and Pilot System

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1 Mobile Incident Command and Accountability System An Emergency Responder Prototype and Pilot System ESRI Homeland Security Conference Chris Couper IBM MICAS 9/13/2005

2 Challenges for Complex Incidents Effective incident management for emergency services requires coordination and information sharing among multiple responders. Incident response and scene management is hampered by the inability of resources to communicate, particularly in a mobile environment. Fragmented and indirect communication takes time and adds unnecessary delay and risk. The inability to communicate is evident during major traffic incidents, and other events including school violence, major crimes, train and aircraft accidents, major fires, and major weather events. 2 IBM MICAS 9/13/2005

3 Session Description This session describes the use of ad-hoc and wireless networking, mobile and handheld computing, and context-based spatial computer applications to manage resources for high-rise office buildings, wildland fires, multi-casualty, bomb threats and other forms of complex emergency incidents. 3 IBM MICAS 9/13/2005

4 Functional Requirements Supports any type of incident, agency or multi-agencies Geospatial based incident management (map based) Create and manage incidents views, locations and facilities Depict resource groups, document assignments and locations Create incident structures based on any ICS organization Documents command goals, strategies and tactics Perform geospatial queries Generate pre defined NIMS based ICS reports Subdivide incident based on roles/geography Maintain pre incident information Preplans, incident structures, resources and personnel, maps, incident structures, run cards, options, maps, organizations, 4 IBM MICAS 9/13/2005

5 The Challenge How to deliver: A system that has 100% availability Has unlimited scalability Supports gigabytes of disparate data that is both static and dynamic Can operate with no predefined infrastructure Operates connected, disconnected and occasionally connected Supports a highly adaptive, scalable and flexible methodology Is very graphical and intuitive Uses spatial capabilities whenever possible Has no measurable response times Is generally used by non IT personnel Has to seamlessly fold into line of business operations Offers immediate and tangible value to the user as well as the supporting organizations 5 IBM MICAS 9/13/2005

6 Satellite/ WiMax HQ/Op Center Air Command Pocket PC IM application IM Command Vehicle AP ah hoc Sat link/phone GPS IC Tablet pc IM application IM Crew Leader Pocket PC IM application IM GPS Opt telemetry Officer Opt telemetry Crew Apparatus AP ah hoc Sat link/phone GPS Officer Opt telemetry Captain Pocket PC IM application IM GPS Opt telemetry Crew Leader Pocket PC IM application IM GPS Opt telemetry 6 IBM MICAS 9/13/2005

7 Using The District the MICAS Supervisor tool the aide documents assumes IC which and informs roads should dispatch be that restricted, the incident closed or evacuated command post by selecting (ICP) will each be segment set up off on of the E street map between 4 th and 5 th streets The IC assigns Scout 479 as Transportation The IC then proceeds Unit and to asks the them incident to execute scene while the Incident the aide Traffic begins Plan planning as generated the incident by the with IBM the MICAS IBM MICAS application application ð Ü 7 IBM MICAS 9/13/2005

8 Now The IC interior the tracks fire crews moves the progress make into salvage good of the incident and progress overhaul and and the stages the position fire and is of the his resources initial extinguished action on crews the MICAS get some application rehab The captain completes his checklist with his handheld terminal EN11 CH04 EN16 EN07 TRO3 8 IBM MICAS 9/13/2005

9 The incident was well documented with its objectives, strategies, tactics, all known exposures, current incident conditions, hazards and all relevant information. Due to the use of the MICAS applications and wireless data network, each officer and crew leader was fully aware of all relevant information at all times. When there were changes due to objectives or strategies, each incident resource new this immediately and could take appropriate action. The incident command staff constantly monitored the status of the incident and the location of their crews without the necessity of using the voice radio network, leaving it for conversational and emergency use. 9 IBM MICAS 9/13/2005

10 Summary of Disruptive Technologies Mobile tactical incident management features Initial action incidents - ICS, planning, accountability, situational awareness, consistency, adherence to regulations, reporting Supports extended action incidents smooth transfers Rich set of spatial based interaction paradigms UI based on user roles minimal typing, mostly drawing/pointing/selecting, dragging, dropping System utilizes and queries both traditional and spatial information Novel use of Ad Hoc networking (dynamic deployment) Peer to Peer based system with 100% redundancy and availability Provides the opportunity for specialized hardware Delivers and exceeds DHS long range strategic requirements for tactical incident management Fully supports and assists in the use of ICS/NIMS 10 IBM MICAS 9/13/2005

11 Glossary of Terms Command Board A visual means of describing the physical layout, resources and their relationships at an incident ECB Electronic Command Board Wireless Broadband Networks Any of the wireless networks that provides high speed data (i.e. > 300 kbs) Wireless LANs Wireless Local Area Networks (computer to computer) for carrying voice, video and data (ex WiFi, a/b/g) Ad Hoc Networks A form of self forming wireless broadband communications where each device is a repeater CAD Computer Aided Dispatch Handheld Computer A small computer that can be held in a hand or placed in a pocket Tablet PC A personal computer that has no keyboard and is operated like a tablet with a stylus or finger MICAS Mobile Incident Command and Accountability System. A computer system that helps manage first responder incidents Context Based Applications A computer application that takes into consideration multiple factors within their context. For example Resources: what they are doing, where they are doing it, what the environment around them is like, etc. Resource The individuals, teams or other human controlled assets that respond to emergency incidents Geospatial - A term used to describe a class of data that has a geographic or spatial nature. GIS Geographic Information Systems IM Instant Messaging. Simple text messages between computer devices ICS Incident Command System NIMS National Incident Management System Spatiotemporal of relating to space and time together LMR Land Mobile Radio. Traditional mobile radios used by emergency responders 11 IBM MICAS 9/13/2005

12 Goals of the Prototype and Pilots To identify and test the feasibility of applying technology to initial action incidents To test various user interaction paradigms and features To determine and validate various systems architectures To understand the impact to the overall operational effectiveness of incident staff and responding resources 12 IBM MICAS 9/13/2005

13 The MICAS Pilot Agencies and Sponsors 13 IBM MICAS 9/13/2005

14 Questions? 14 IBM MICAS 9/13/2005