Welcome to SOAR STUDENT ORIENTATION ADVISING & REGISTRATION

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1 Welcome to STUDENT ORIENTATION ADVISING & REGISTRATION

2 Technology Information Session Office of Information Technology

3 Today s Topics Network Account/ Blackboard Online Learning Portal Campus Card Computer Labs Student Technical Support Office Network, CATV, and Computers Security 3

4 Office of Information Technology Administrative Offices Located in Echlin Hall Monday Friday, 8:30AM 4:30PM Vincent Mangiacapra Associate VP/CIO / vmangiacapra@newhaven.edu Greg Bartholomew Director of Networking/Systems Operations / gbartholomew@newhaven.edu Alan MacDougall Director of Educational Technology / amacdougall@newhaven.edu 4

5 Network Account & Password First initial, first 4 characters of last name, # John Smith: jsmit1 Password requirements CHANGE your password HARD PASSWORDS INCLUDE: upper, lower, number, special character Password reset on University website PRE- ENROLL DO NOT SHARE account/password information Portals for systems, important announcements, information on: 5

6 and OneDrive web access (Microsoft hosted Office 365) Instructions available for smartphone/outlook 50 GB space PREFERRED METHOD OF COMMUNICATION OneDrive 1 TB Cloud storage Browser or Apps for all devices 6

7 Blackboard Institution-wide LMS Supports traditional, hybrid, and online courses Also used to provide student services and support Primary method for instructors to interact with students outside the classroom Same username/password as network account Can also be accessed from MyCharger Portal Bb Manage Charger Cash/Dining Dollars through EAccounts Access point for Kaltura, Zoom, Publisher Resources 7

8 Starfish Student Success Starfish Support: Accessed from within Blackboard Receive feedback from instructors on progress Schedule appointments with faculty Schedule appointments with Student Success Team Request Help, Support, or Advising Links and contact information for commonly utilized student services 8

9 Campus Card Support: Identification Always carry with you, treat like a credit card- $20 replacement fee (lost OR broken) Grants access to Library during 24/7 schedule Residential Hall Front Door Access Linked to the following accounts Dining Dollars Charger Cash Printing (Charger Cash) Online Card Management on Blackboard To add funds go to : Login into account OR select guest deposit University of New Haven CHARGERCARD CHARLIE THE CHARGER UNDERGRADUATE 9

10 Dining Dollars vs. Charger Cash Dining Dollars Fixed amount with meal plan Sodexo locations ONLY Dining Halls C-Store Jazzman s First payment option automatically for Sodexo locations Cannot be transferred to Charger Cash Unused funds are lost at the end of the Spring Semester Charger Cash Account holder and Guest deposits Accepted at all locations Laundry (now free) Campus Book Store Off Campus vendors Vending Used for Sodexo locations after Dining Dollars are exhausted Deposits are immediately available All major credit cards accepted Cash Deposits in the library Never Expires - No Service Fees 10

11 Labs Require Network Account to login to all computers OneDrive or USB memory stick University is NOT responsible for data loss PCs are wiped on reboot Lab Aids are available in select locations Library computers and laptops available Pay-to-print Charger Cash allowance: $18 per semester $.08 B&W and $.50 color Print to Library & Dorm Printers from personal computer Download app from mycharger 11

12 Software Microsoft Office 365 Included with tuition Install on up to 5 devices Additional Software Prices vary Examples: Adobe Creative Suite, Windows Upgrade Links to downloads on the Information Technology tab on 12

13 Student Technical Support Computer Service Hardware installations or replacement Memory or hard drive NO screen replacements Software installations Both free and purchased Virus/Spyware cleaning Contact: (option 2) Monday Friday, 8:30AM 4:30PM Located in Campus Store 13

14 Computers on Campus To Purchase a Mac or PC with discount Mac or PC? Contact your advisor Purchase Recommendations Extended warranty screen, 16GB RAM, 256GB SSD Acceptable OS IBM Compatible: Windows 7/Linux/BSD Macintosh: OSX, Windows (Bootcamp or Parallels) Tablets: ipad, Android, Windows Surface, Chromebook 14

15 Recommended Computer Configurations MUSIC/ART MAC Intel i7 processor 16GB or more RAM 512GB or more SSD BUSINESS WINDOWS PC Intel i5 processor 8GB or more RAM 256GB or more SSD ENGINEERING WINDOWS PC Intel i7 processor 16GB or more RAM 1TB or more SSD Dedicated graphics card OTHER MAC/WINDOWS PC Intel i5 processor 8GB or more RAM 256GB or more SSD MACBOOK PRO 3.5 GHZ Intel i7 processor 16GB or more RAM 512GB or more SSD DELL INSPIRON 3.4 GHZ Intel i5 processor 8GB or more RAM 256GB or more SSD DELL XPS 3.8 GHZ Intel i7 processor 16GB or more RAM 1TB or more SSD NOTE: For business and engineering majors you may purchase a Mac in place of the recommended system. In this configuration, we recommend a minimum 1TB SSD to allow for optionally installing Windows using Parallels or Bootcamp. MACBOOK AIR 1.8 GHZ Intel i5 processor 8GB or DELL more RAM 256GB INSPIRON or more SSD 3.4 GHZ Intel i5 processor 8GB or more RAM 256GB or more SSD 15

16 Network Access Wireless across campus and wired every room (except Westside Hall) Wireless: ac/n/b/g ONLY UNIVERSITY WIRELESS EQUIPMENT ALLOWED Please do NOT bring personal network equipment into dorms If more network connectivity is required, we provide it FREE Wireless printing not supported in all dorms Device registration for access Xbox, PS4, Roku, Chromecast, Apple TV Register them now at: Acceptable Usage Policy Offensive use of internet and bandwidth-offenders shut down 16

17 Viruses / Firewall Virus protection and OS updates required Both Windows and Mac OS Students are responsible for having and maintaining personal computer protection Unprotected computers not allowed access Infected users shut down Free antivirus is acceptable, paid is recommended 17

18 Campus Cable TV Streaming Cable TV Only Streaming Xfinity by Comcast Computer/Tablet or Roku Includes HBO & HBO GO GO available with mobile device Supported by Student Technical Support Office/OIT Monday Friday, 8:30AM 4:30PM 18

19 Downloads/File Sharing Academic applications prioritized P2P programs/games given lowest priority No blocking/filtering unless issue Inappropriate sites blocked in public areas Sharing/downloading of copyrighted material is illegal The University is NOT responsible for illegal behavior from our network Copyright owner may file lawsuit against student Abusers may be shut down and directed to Student Affairs 19

20 Things for Parents & Students To Do Download this presentation from website Family optional sign up for Text Messaging Students are auto-enrolled Student Enroll in Password Reset and change password Get antivirus software Student login throughout summer Use and Blackboard Download Microsoft Office 20

21 Questions? Department of Xxxxxx Xxxxx 21

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