Seneca System Requirements and Supported Platforms Overview

Transcription

1 Seneca System Requirements and Supported Platforms Overview Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 1

2 Seneca System Requirements and Supported Platforms Overview Copyright Egton Medical Information Systems Limited 2018 Controlled Document Version 10: 22 November 2016 Title: QM1210 Seneca System Compatibility and Supported Platforms Overview Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Published by EMIS Documentation Egton is a trading name of Egton Medical Information Systems Limited No part of this document may be sold, hired, reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording and information storage and retrieval systems for any other purpose than the purchaser s use without the express written permission of Egton. Every effort is made to ensure that your Egton documentation is up to date, but our commitment to constantly improve our software and systems means that there may have been changes since this document was produced Associated documentation QM1209-Seneca Server Components Installation and Configuration QM1206-Seneca Client, Add-Ins and Optional Components Installation Page 2 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc

3 Seneca System Requirements and Supported Platforms Overview Contents 1 Document Purpose Seneca System Overview Diagram Server Specifications Minimum Requirements Supported Platforms Optional Components Database Backup Monitoring Disk Space Monitoring Comms/Polling Solution Web Service Client Specifications Minimum requirements Supported Platforms Software Integration Services SMS TAPI Fax PCA Predict Bundledocs Laserform Supported Laserform Versions Seneca Digital Dictation Solution Supported Versions and Hardware Speech Processing Solutions (SPS) Digital Dictation SPS License Server SPS Client Software FAT Client Only Thin Client (RDS/Citrix Environment) SPS Supported Client Hardware Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 3

4 Seneca System Requirements and Supported Platforms Overview 1 Document Purpose The purpose of this document is to summarise: How Seneca functions, including the server(s) and client components; Hardware and software requirements for the server(s) and the client components, including supported platforms; Any integration services. Note - Microsoft periodically release updates to their software. These either fix operational problems that are discovered after general release or provide additional functionality. They are referred to as either Service Packs or Software Revisions. Your respective Operating System, SQL Server version and version of Microsoft Office must have the most recent update installed. This information can be found on the Microsoft website - Page 4 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc

5 2 Seneca System Overview Diagram Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 5

6 3 Server Specifications The Seneca system requires 3 mandatory server components to function. Depending on your infrastructure, the components can be hosted on one or more servers. Microsoft SQL Server Seneca is a client-server application. It relies on a Microsoft SQL database. Patching Mechanism The server hosting the patching mechanism requires the FTP Service of IIS to be installed. Clients connect to the patch server each time it is launched and will download updates if any are present. The patch server requires internet connectivity to the Egton application patch server via active FTP in order to retrieve updates which is done automatically when any are available. FTP Object Store Objects such as s and Word documents are stored in a Windows directory and are accessed and maintained via the FTP Service of IIS.

7 3.1 Minimum Requirements *SQL Server Patching Mechanism FTP Object Store Number of Users Processor Speed RAM Allocation **Database Storage RAM Allocation Storage Allocation RAM Allocation ***Storage Allocation 1-30 Dual Core 8GB 8GB 144GB or Quad Core 16GB 16GB 1GB 1GB 1GB 288GB 2.0 GHz or faster 32GB 32GB 576GB *It is recommended that the Seneca databases are stored on a separate drive to the Operating System to ensure best performance from the SQL Server. **Whilst Seneca can run on an express version of SQL Server, it is not recommended due to the limited database storage and RAM allocation. ***Storage is an estimate only and depends upon intended usage. 3.2 Supported Platforms *Operating Systems Windows Server 2008 (32-Bit and 64-Bit) Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 SQL Server Versions SQL Server 2008 SQL Server 2008 R2 SQL Server 2012 SQL Server 2014 *The operating systems listed apply to all Seneca server components. Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 7

8 3.3 Optional Components Further information regarding these services can be obtained via the Seneca Support Team - SenecaSupport@egton.net Database Backup Monitoring This requires a service installing on the SQL Server. The service will monitor and record the database backup successes and failures and display the results within the Seneca application Disk Space Monitoring This requires a service installing on the SQL Server. The service will monitor and record the disk space daily and record the results which can be displayed within the Seneca application Comms/Polling Solution This requires a service installing on a dedicated server. The service is used to scan/poll folders on the server and upload items such as PDF/s into the Seneca Database automatically Web Service The Seneca Web Service is designed to assist with the extraction of data in a structured format for use with 3rd party applications. Note - Integration with this service would be scoped as a separate, chargeable project. Page 8 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc

9 4 Client Specifications The client consists of: The Seneca client; Seneca Office Add-Ins; Seneca Adobe Plug-In. 4.1 Minimum requirements The below minimum requirements are for the machine that will be running the Seneca software. *RAM Available Hard Disk Space Processor Monitor Aspect Ratio 4GB 5GB 2 GHz Minimum 1024 x 768 4:3 *RAM requirement is an estimate. If you are installing the client in an RDS and/or Citrix environment, the RAM allocation will depend on the number of users utilising the server(s). 4.2 Supported Platforms Operating System Office Version Adobe Version Windows 7 (32-Bit and 64-Bit) Office 2007 Adobe Reader 10 Windows 8 (32-Bit and 64-Bit) Office 2010 (32-Bit Only) Adobe Reader 11 Windows 8.1 (32-Bit and 64-Bit) Office 2013 (32-Bit Only) Adobe Acrobat 10 Windows 10 (32-Bit and 64-Bit) Windows Server 2008 (32-Bit and 64-Bit) Windows Server 2008 R2 Office 2016 (32-Bit Only) Adobe Acrobat 11 Adobe Acrobat DC 15 Windows Server 2012 Windows Server 2012 R2 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 9

10 5 Software Integration Services These services integrate with the Seneca software. Some require additional charges which may be managed by Egton or the service provider. 5.1 SMS This requires access to the internet web service provided by Textanywhere. This facility allows users to send text messages from a Seneca file. 5.2 TAPI Seneca integrates with Microsoft Windows TAPI compliant telephone systems to provide integrated telephony features. From Seneca, users are able to initiate telephone calls to contacts. If you are receiving a call, Seneca can match the number to a contact and list their files. 5.3 Fax This requires access to a service called InterFAX. This facility allows users to send electronic faxes from a Seneca file. 5.4 PCA Predict PCA Predict is an Address Validation Service. When adding contacts into the Seneca system, it will contact the PCA Predict web service to collect the full address details. 5.5 Bundledocs Bundledocs essentially takes documents (.DOCX,.MSGs,.PDFS etc..) and merges them into a single bundle (a.pdf document). The primary goal is to produce a single document with an index and page numbers that run through the entire document. 5.6 Laserform Seneca integrates with Advanced Legal s Laserform via the Laserform ActiveX Control. A standard Advanced Legal Laserform installation is required Supported Laserform Versions Laserform Versions Page 10 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc

11 6 Seneca Digital Dictation Solution Note - The Seneca Digital Dictation solution is for FAT clients only. In order to use the SpeeckMike with Seneca, the Philips Device Control Centre must be installed on the relevant client(s) Supported Versions and Hardware Philips Device Control Centre version 3.4 SpeechMike Devices Philips 6274 Philips 3220 Phillips SpeechMike Pro Premium (LFH3500/00) Foot Pedals Olympus R27 Olympus R28 Olympus RS26 Philips LFH0210 Philips LFH6212 Philips LFH2330 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 11

12 7 Speech Processing Solutions (SPS) Digital Dictation Speech Processing Solutions (SPS) is client-server digital dictation software. SPS integrates with Seneca and can also run over RDS and Citrix SPS License Server In order to use SPS, a component (SPS Licensing Server) must be installed on a server. Each time an SPS client is launched, it will connect to the SPS License Server. SPS License Server Version 4.5 SPS License Server Supported Operating System Windows Server 2008 (32-Bit and 64-Bit) Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Page 12 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc

13 7.2 SPS Client Software FAT Client Only SpeechExec SDK Version SpeechExec SDK Supported Operating System Windows Vista (32-Bit and 64-Bit) Windows 7 (32-Bit and 64-Bit) Windows 8 (32-Bit and 64-Bit) Windows 8.1 (32-Bit and 64-Bit) Windows 10 (64-Bit Only) Thin Client (RDS/Citrix Environment) The SPS software can run over the Citrix ICA and RDP Protocol. Philips Speech Drivers *Philips Speech Drivers Supported Operating System Windows Vista (32-Bit and 64-Bit) Windows 7 (32-Bit and 64-Bit) Windows 8 (32-Bit and 64-Bit) Windows 8.1 (32-Bit and 64-Bit) Windows Server 2008 (32-Bit and 64-Bit) Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc Page 13

14 7.3 SPS Supported Client Hardware Part Code LFH3000/01 LFH3010/01 LFH3020/01 LFH3200/00 LFH3210/00 LFH3220/00 LFH3500/00 LFH3510/00 LFH3520/00 Devices Product Name SpeechMike Air Push Button SpeechMike Air (Int) slide switch SpeechMike Air (Phi) slide switch SpeechMike III Pro (push) SpeechMike III Classic (Int) SpeechMike III Classic (Phi) SpeechMike III Pro Premium SpeechMike III Classic Premium (Int) SpeechMike III Premium (Phi) Part Code LFH5220/00C LFH2310/00 LFH2320/00 Foot Pedals Product Name Transcription h/w USB Foot Control, 334 and adaptor USB Foot control - 3 pedal (Phi) style USB Foot control - 3 pedal (Int) style LFH2330/00 USB Foot control advanced (4 pedal) LFH2305/00 USB Hand Control Page 14 Saved as: QM1210 Seneca System Compatibility and Supported Platforms Overview.doc