Industrial HiVision Quick Start Guide

Transcription

1 Industrial HiVision Quick Start Guide v1.0 August

2 Contents INTRODUCTION...3 INSTALLATION...4 GETTING STARTED...13 NETWORK HIERARCHY...17 DEVICE DISCOVERY...28 TOPOLOGY DISCOVERY...39 STATUS DISPLAY...48 RUN MODE...54 CONCLUSION...56 INDUSTRIAL HIVISION EVALUATION GUIDE

3 Introduction A Quick Start Guide with 57 pages may seem like a contradiction in terms. But most of the space in this document is taken up with screen shots. By comparing the screen shots in this document with the screens on your PC, you can be certain that you are on the right track to success. Three pages of densely packed text will not provide you with a valuable learning experience. In this case, a picture really is worth a thousand words. There is no Network Management system which works out of the box. Some configuration is always required. Industrial HiVision is a network configuration and supervision application designed from the ground up for use in industrial networking environments. It offers the innovative functionality which is required in this space, but does not require a lifetime of IT experience to get it running. This document will take you step by step through the basic configuration. By following these instructions you will get extensive knowledge about your network topology, and indepth visibility into the day to day operation of your network. Of course, as a network administrator you will need more than this. And Industrial HiVision can provide it. But the instructions provided in this document will result in a solid foundation upon which you can build your comprehensive network configuration and management solution, based on Industrial HiVision.. 3

4 Installation To begin the installation, double click on the.exe setup file. 4

5 The installation files will be extracted, and then the setup will begin. Select a language. The options are English and German. This selection is the language for the installation routine only. Once Industrial HiVision is installed, you will have a choice of six languages. If your PC operating system is in German, then German will be the default language. Otherwise the default language will be English. 5

6 Click the Next button. You must then agree to the licensing terms. 6

7 Select the folder in which to install Industrial HiVision. 7

8 You will then have the option to install four different components. Server Installation this installs the Industrial HiVision server, as well as the service and the database. The server must be installed on one PC in the network. Client Installation this installs the Graphical User Interface. The GUI can be installed on the same PC as the Server, or on another PC. The GUI does not require a license, and can be installed on as many PCs as required. OPC Service Industrial HiVision can convert SNMP variables and other parameters to OPC Tags. If you want to pass information about your network to a SCADA system using OPC, then install this option. If not, the option is not required. ActiveX Control the Industrial HiVision GUI is available as an ActiveX control. This allows it to be embedded directly into a SCADA system. If this is not a requirement, then do not select this option. 8

9 If your operating system supports it, you will see an option to install SMScom. This program is used to send SMS message from within Industrial HiVision. 9

10 The installation will then begin. 10

11 The Industrial HiVision service is required to monitor the network. If this installation will be monitoring the network permanently, select Start services automatically. If Industrial HiVision will only be running periodically, select Start services manually to conserve system resources. In either case, the Service will be installed. 11

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13 Getting Started Start Industrial HiVision by double clicking the icon on your PC desktop. Alternatively the program can be started from: Start -> Programs -> Hirschmann -> Industrial HiVision. The splash screen will appear. If the Industrial HiVision service is not running, because you selected the Start services manually option during installation or because you have stopped the service, you will be prompted to start the service. 13

14 The service must be running in order for Industrial HiVision to supervise the network. If you select the No option, Industrial HiVision will not start. Select the Cancel option if you want to connect to an Industrial HiVision server on a different PC. The GUI will then connect to the Service and load the remaining components. 14

15 The Industrial HiVision GUI consists of three main areas. The large central window contains your network topology maps, as well as lists of information about your devices, the ports on the devices, the connection between devices, and many other device parameters. The window on the left contains your network hierarchy. It works in the same way as Windows Explore. This allows you to create multiple levels of network maps, representing ever increasing detail about your network topology, in a well structured manner. The window at the bottom of the screen is the Event Log. This is where you will find messages about the status of your network, and actions performed by Industrial HiVision. 15

16 If you would prefer to have the GUI in a different language, click the Preferences button at the top right of the screen. The Preferences window will open. Select Appearance from the left hand menu. Then select your preferred language. 16

17 Network Hierarchy Your first task is to design the hierarchy layout of your network. This will be a logical representation of the network layout. There is no limit to the number of sub-folder levels which can be created. The New Devices folder is used to store newly discovered devices, if no other default folder has been specified. The Unused Devices folder is used to store devices that you do not want to supervise, but you also do not want to delete. Start building your network hierarchy from the My Network folder. To rename the My Network folder, right click on it and select the Properties menu. 17

18 In the Name field, enter the name of your network. Leave the other parameters in their default setting. 18

19 To create sub-folders within the Factory Network (formerly My Network ) folder, click the folder icon. In the topology window, right click on any white space. New -> Folder 19

20 You will now have a new folder called New Folder. The Factory Network folder now has a + symbol next to it, indicating that it contains subfolders. 20

21 To give the new folder a meaningful name, right click it and select the Properties menu item. 21

22 Type the new name into the name field, and click the OK button. 22

23 Create additional sub-folders and sub-sub-folders, and so on, until you have completed the logical layout of your network topology. 23

24 By default the icon used for folders represents a folder. However this can be easily changed, to better clarify the contents of the folder. Some examples include: An icon of a building, to represent the network inside the building. An icon of a ring, to represent a network ring. An icon of a network device, which when clicked will open a new map showing the connected end devices. To change the icon used by a folder, right click the folder and select the Properties menu item. 24

25 Click the Realistic icon button. 25

26 Select an icon from one of the built-in icon folders. There are many to choose from. Or use your own icon. The icons are 64 bit by 64 bit.png images, with a transparent background. An icon preview is available. Click the icon file once to see the icon in the right hand pane. 26

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28 Device Discovery Now you have created a structured hierarchy, which will be easily understood by your network operators. The next step is to populate the structure with network devices and end devices. Industrial HiVision offers two methods to discover network devices. The first is HiDiscovery. This is a mechanism proprietary to Hirschmann, and which therefore only works with Hirschmann network devices. HiDiscovery will enable you to find network devices on a single Ethernet network, even if those devices do not have IP addresses. HiDiscovery will also allow you to give IP addresses to Hirschmann devices. The second method is to scan IP address ranges. This method can discover any device which has an IP address and responds to pings, regardless of its type or manufacturer. By default Industrial HiVision puts all newly discovered devices into the New Devices folder. But for convenience, IP address ranges can be assigned to specific folders. 28

29 Click the Preferences button at the top right of the main screen, and go to the Discover Devices menu. A default IP address range is already included. This address range is derived from the IP address and subnet mask of your PC s network adapter. Right click the existing entry to edit it. 29

30 If required, change the IP address range. Assign the address range to the relevant folder. Make the address range active by checking the Active check box. 30

31 Configure the address ranges for all the folders. 31

32 Note that network scanning is disabled by default. This results in the minimum network traffic. If you would like your network to be scanned periodically to discover new devices, check the by Scanning the Network check box, and set the polling interval. Click the OK button. If you have not enabled periodic scanning, a pop-up box will remind you that you need to scan the network by manually clicking the Scan Network button. 32

33 Industrial HiVision scans a network by first pinging an IP address. If it gets a response, it attempts to identify the device using SNMP. For the identification to work, Industrial HiVision must know the SNMP user name and password for the device. A Guess List of standard user names and passwords is already included. Preferences -> SNMP Configuration If the user name and password of your network devices is not included in the Guess List, you must add them. The read/write user must appear higher up the list than the readonly user. To view the existing entries, uncheck the Hide Passwords check box. 33

34 To add a new entry, click the New button. Enter the user name and password, and then click the OK button. 34

35 Now that the IP address ranges and device credentials are configured, it is possible to scan the network. Click the Scan Network button in the top menu. A blue progress bar will appear underneath the topology window. This provides a percentage value of how many address in the ranges have been scanned. In the Event Log window at the bottom of the screen, you will see entries for the devices which have been discovered using ping, and those that have responded correctly to SNMP requests. 35

36 When the discovery process is finished, the discovered devices will have automatically been placed into the correct folders. A + sign next to the folder in the hierarchy window indicates that the folder contains devices. 36

37 To view the devices in a folder, double click the folder, either in the Topology or Hierarchy windows. In the example below, the following devices have been discovered: Three Hirschmann switches Two Hirschmann EAGLE20 firewalls Two Hirschmann BAT54 Rail access points A PC (in this case the PC running Industrial HiVision) A device which responds to pings but not SNMP 37

38 The device which is responding to pings, but not SNMP, is a printer. As Industrial HiVision cannot identify the device, it is represented by a brown box. You can change the device icon in the same way you changed the folder icon. Right click -> Properties -> Realistic Icon 38

39 Topology Discovery Now the network devices and end devices are correctly identified and located in the relevant folders. The next step is to ascertain how the devices are connected together. Industrial HiVision achieves this using two methods. The first is Link Layer Discovery Protocol (LLDP). LLDP is a communications protocol, which enables devices to forward information about themselves to their neighbors. This information can be gathered from the devices, and used to build a topology map. In the second method, Industrial HiVision reads the Learned Address Table of each switch, to determine where the end devices are connected. In Industrial HiVision, the process of discovering the connections between devices is known as Auto-topology Discovery. To start Auto-topology, right click a white space in the topology window, and select the Auto Topology menu item. 39

40 The options in the Automatic Topology Discovery menu are very well described. When this function is run for the first time, it makes sense to select the following options: Entire network this discovers the connections of network infrastructure and end devices. Unmanaged Nodes select this option if your network contains unmanaged switches or hubs. Industrial HiVision will try to deduce the location of these devices, and display them with a cloud icon. Automatic Layout Industrial HiVision will decide where to place the icons on the screen. Create New Topology this makes sense for the first discovery. 40

41 A progress bar will keep you informed about the duration of the auto-topology process. Any relevant messages will be displayed below. 41

42 When the auto-topology process is finished, the connections between the devices will be displayed, together with the port numbers. Industrial HiVision automatically decides on a topology layout. In the example below, the dashed line indicates a redundant connection which is in standby mode. The zigzag connection indicates a wireless link between two Hirschmann access points. The window in the middle left allows you to scroll quickly around the topology display. Industrial HiVision also offers a zoom function. Right click in the middle left window. 42

43 Industrial HiVision does not know the physical location of the devices. It just displays how the devices are connected together. To provide a friendly display for the network operator, it makes sense that the topology display should reflect the physical location of the devices. To save you some effort, there is an Auto Layout function. Select this by right clicking in any white space in the topology screen, and selecting the Auto Layout menu option. Industrial HiVision will then rearrange the icons. You can continue to do this until the topology display is similar to the physical device location. Then you can fine tune the display manually. 43

44 Industrial HiVision offers some drawing tools to help you align the devices in the topology map. Select the icons you want to align, right click one of them, then select the Drawing menu item. 44

45 In the topology map below, the cloud icon represents an unmanaged switch, which Industrial HiVision deduced automatically. By default, Industrial HiVision draws straight lines between devices. It is possible to manually add curves or angles to these lines, to better represent the real cable topology, or to produce a clearer diagram. 45

46 To create a curved line, click the link once, and then drag the yellow circle to the required location. To create an angled line, click the link once, pause briefly, then click the link again. Drag the blue circle to the required location. This process can be repeated to create as many angles as required. To undo a change, double click the yellow or blue circles. 46

47 Any topology screen can contain a background image. Typically this image would be a floor plan. To add a background image: Edit -> Background Image -> Select Background Image 47

48 Status Display The intelligence built in to Industrial HiVision ensures that the most important parameters are monitored automatically from the moment you create the topology map. These include: Link status Power supply status Fan status Bandwidth utilization thresholds Device temperature Redundancy status And much more The screen shot below shows a link failure, and the failure of a power supply on two Hirschmann EAGLE20 firewalls. No manual effort was required to configure this status display. 48

49 This method of status display relies on polling. The relevant parameters are polled anywhere between every 30 seconds and 5 minutes. So there is always a delay. SNMP offers a function known as a Trap. A Trap is an unsolicited message, sent from a network infrastructure device to the network management station (NMS), in response to a change in status. Traps ensure that the NMS is always up to date. For this to work, the device must know the IP address of the NMS. This is referred to as a Trap Destination. Industrial HiVision offers a feature called MultiConfig TM. This allows parameters across multiple devices to be configured simultaneously, saving a great deal of time and effort, and avoiding costly mistakes. To ensure that Industrial HiVision receives timely notifications of status changes, the trap destination must be set on the network infrastructure devices. In the Topology window, select the All Devices tab. Using your mouse, plus the Shift or CTRL keys, select the network infrastructure devices. 49

50 Right click on one of the devices, and select the MultiConfig TM menu item. 50

51 The left window shows which parameters can be configured on these devices simultaneously. The middle window shows the status of the last write command to the selected devices. In the left window, select the Trap Destination menu item. In the right window, click the New button. 51

52 Enter the IP address of the PC running the Industrial HiVision server. Click the OK button. Click the Write button. The new value will be written to all devices simultaneously. A green tick in the middle column indicates that the write action completed successfully for each device. Use the Load/Save option in the left menu to save the configuration on all the devices simultaneously. This will ensure that the changes will be persistent after a device reboot. 52

53 When a status change occurs, Industrial HiVision will be notified immediately, and the affected component status display will be modified accordingly. In the screen shot below, the Event Log contains traps sent by the network infrastructure devices. The disconnected link is shown in red. The redundant link is still shown as being in standby, because this status will not be updated until the next poll. 53

54 Run Mode Now your network hierarchy reflects the topology of your network. You know which devices are connected in your network. You know where they are connected. You are supervising the status of your infrastructure and end devices. You are receiving immediate notification when there is a problem (and this notification can be forwarded by or SMS). There is one final task. You must protect your work. Industrial HiVision supports an Edit Mode and a Run Mode. In Run Mode, no changes can be made to the topology maps. Edit mode can be password protected. Click the Preferences button at the top right of the main screen, and then select the Program Access menu item. Enter a password twice in the Password for Edit Mode fields. 54

55 Unclick the Edit Mode button at the top of the screen. Industrial HiVision is now in Run Mode, and it is no longer possible to makes changes to the application. Click the Edit Mode button again, to go into edit mode. You will be required to enter a password. 55

56 Conclusion Now you have seen how easy it is to manage a network with Industrial HiVision. But you have only used the basic functionality. To reflect the requirements of modern networks, Industrial HiVision has a multitude of additional features. The application is not limited to managing Hirschmann devices. Any SNMP-enabled device can be supervised using Industrial HiVision. Instructions are available in the Evaluation Guide and the User Manual. To learn more about the expert features, please download the Industrial HiVision Evaluation Guide from This document will guide you through evaluating Industrial HiVision, even if you do not have any Hirschmann hardware. The Industrial HiVision application can be downloaded from the same site. It will run for 30 days with no license. An additional 30 days evaluation period is available if you register the software, at no cost. Industrial HiVision is an application developed over many years by Hirschmann Automation and Control GmbH. 56

57 Industrial HiVision Evaluation Guide Table of Contents INTRODUCTION 3 DOWNLOAD 4 CREATING A NETWORK HIERARCHY 5 DISCOVERING DEVICES 10 AUTOMATIC TOPOLOGY DISCOVERY 16 OTHER TABS 33 ASSET MANAGEMENT 41 USING THE DEMONSTRATION NETWORK APPLICATION 43 STATUS DISPLAYS 44 THRESHOLDS 50 LONG-TERM MONITORING 53 EXTERNAL APPLICATIONS 55 EVENTS 61 MULTICONFIG TM 65 LONG-TERM REPORTING 79 THIRD-PARTY DEVICE INTEGRATION 91 REMOTE ACCESS 109 WEB BROWSER CLIENT 113 OPC CLIENT 119 FDT/DTM CLIENT 127 ACTIVEX CONTROL 137 APPENDIX A INSTALLING SNMP SERVICES ON YOUR PC. 144 APPENDIX B INSTALLING PACTWARE 147 APPENDIX C INSTALLING THE HIRSCHMANN DTM 153 APPENDIX D CREATING YOUR OWN ICONS 158 APPENDIX E ON-LINE DEMONSTRATION 161 Download the document, and much more, from 57