Last Revised (06/12) ACH Direct Control Totals & File Collection

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1 Last Revised (06/12) ACH Direct Control Totals & File Collection

2 ACH Direct Control Totals & File Collection Contents Page Section 1: File Collection Alerts 2 Overview of Service 2 Notification Overview 2 Section 2: Control Totals 3 Overview of Service 3 Instructions for Originators 3 Notification Overview 3 Section 3: Using Control Totals 4 Entering Control Totals 4 Control Total Search 5 Control Total Modification 8 Control Total Deletion 10 This document is designed to provide general information only and is not legal advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought. KeyBank (Key) does not make any warranties regarding the results obtained from the use of this information. 1

3 Section 1: File Collection Alerts ACH Direct Control Totals & File Collection Overview of Service For ACH Originators, you can elect to receive real time alerts regarding your ACH Origination files. Events such as Key s receipt and processing of an ACH Origination file will trigger s to those designated. Notification Overview Number Notification Action Required An ACH Origination file has been received by Key and will be processed in the next available processing window. An ACH Origination file has been received by Key after the daily processing cutoff and may not be processed until the next banking day. File has been processed however with an exception status due to missing file control totals. File has been processed however with an exception status other than Control Totals. File has been processed successfully with no errors. Application has been processed successfully. Informational with no action required. Informational with no action required. File totals are required in order to complete the processing of your ACH Origination file. Please input the required file totals as quickly as possible so as to avoid any delay in the distribution of transactions. If you have not been contacted by Key ACH Operations, please do so with your point name (located within the communication under Originator ID / Name) to determine the file exception and resolution. Informational with no action required. Depending on your particular set-up within Key s ACH system, once a file is processed you will receive either notification 815 or 825. Informational with no action required. Depending on your particular set-up within Key s ACH system, once a file is processed you will receive either notification 815 or

4 Section 2: Control Totals ACH Direct Control Totals & File Collection Overview of Service If you are an ACH Originator who sends your files via Direct Transmission or Key Total Treasury File Transfer you may use ACH Direct to enter your control totals online. Instructions for Originators To ensure smooth processing, log into ACH Direct and input file totals for each ACH Origination file being sent then send the corresponding file(s) to Key via Direct Transmission or Key Total Treasury File Transfer. Notification Overview Number Notification Action Required The pending Control Total Deletion request has been declined The pending Control Total Modify request has been declined Informational . The file already processed, control totals cannot be changed. Informational . The file already processed, control totals cannot be modified. 3

5 Section 3: Using Control Totals ACH Direct Control Totals & File Collection Entering Control Totals 1. From the ACH Direct Main Menu, click Add under the Control Totals heading. 2. Control Total Add It is recommended that you add control totals prior to sending your ACH Origination file. 3. Depending on your individual ACH Direct set-up, you may be required to choose the appropriate Application Name for the set-up you wish to enter file totals for. 4. Every client is required to complete the following fields: a. Credit Amount Credit amount of file being submitted (including decimal point). i. Enter amounts using a decimal point. For example, if 2500 is the desired amount, enter in the field. b. Debit Amount Debit amount of file being submitted (including decimal point). i. Enter amounts using a decimal point. For example, if 2500 is the desired amount, enter in the field. 4

6 ACH Direct Control Totals & File Collection c. Entry/Addenda Count Number of detail records or number of detail and addenda records on the file being submitted. 5. Depending on an individual client s set-up, the following Optional Fields may be required. a. File ID Modifier The File ID modifier may be located within the File Header Record (1 Record), field 7, positions b. Hash Total The hash total may be located within the File Control Record (9 Record), field 5, positions Once all fields are completed click the Submit button. 7. After the Control Total Add request is processed, the Control Total Add Confirmation page will be displayed confirming the successful add and provide a Control Total Reference Number. Control Total Search 1. From the ACH Direct Main Menu, click Search under the Control Totals heading. 5

7 ACH Direct Control Totals & File Collection 2. Users may specify search criteria on the ACH Direct Control Total Search screen in order to limit the results. a. The following fields may be used as search criteria for control total entries: i. Application Name Show control total entries only for a specific application. This option is available for clients who are set up to report file totals for more than one ACH Origination set-up. ii. Date Range Date range during which the control total was added by the user. iii. Credit Amount Credit amount of file (or batches). iv. Debit Amount Debit amount of file (or batches). v. Entry or Entry/Addenda Count Entry count of file (or entry and addenda count). vi. File ID Modifier File ID modifier from file header record. vii. Hash Total Hash total from the file control record. viii. Control Total Reference Number Specific reference number. ix. Control Total Status Show all control totals with a specific status. 6

8 ACH Direct Control Totals & File Collection 3. Once the desired search criteria are entered, click Search for search results. 4. Once the desired control total is located, the option to delete and/or modify the total is available providing it is in an unmatched status. 5. In the event the search criteria entered does not return results, the following message will be displayed. 7

9 ACH Direct Control Totals & File Collection Control Total Modification 1. In order to modify an ACH Direct control total, click the radial button next to the total which requires changing. a. Click Modify Selected. 2. Make required changes to the control total and then click Submit Changes. 8

10 3. Click to confirm the modification requested. ACH Direct Control Totals & File Collection 4. Once completed, confirmation of the modification will be provided. 9

11 ACH Direct Control Totals & File Collection Control Total Deletion 1. In order to delete an ACH Direct control total, click the radial button next to the total which requires deleting. a. Click Delete Selected. 2. Confirm the correct control total is being deleted and click Delete. 10

12 3. Click to confirm the deletion. ACH Direct Control Totals & File Collection 4. Once completed, confirmation of the deletion will be provided. 11

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