Amadeus Selling Platform Connect

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Mervyn Gardner
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1 Amadeus Selling Platform Connect Technical Requirements

2 Index Page 2 of 13 _ Amadeus Selling Platform Connect Technical Requirements... 4 Internet Browser... 4 Transport Layer Security 1.2 (TLS)... 4 Browser Management... 5 Roaming profile management... 5 Popup Blocker... 5 Printing: Pro Printer... 6 Printing: Adobe reader plugin... 6 IT Security Policy Recommendations... 6 Single URL... 6 _ Hardware and Network Bandwidth requirements... 7 Hardware recommendations... 7 Network Bandwith and Quality recommendations... 7 Network quality... 7 Video Monitor recommendations... 7 _ Network Access Requirements... 8 Internet Network Access... 8 Internet URLs Usage... 8 _ Trusted Root Certificates authority... 9 Trusted Root Certificates authority Internet AKAMAI... 9 _ Using Selling Platform Connect with Amadeus +Script-based Third Party Applications Current +Script based applications Setting & Configurations Prerequisites Limitations Intsalling the Scripting API Plugin User Steps to Access Third Party Applications or North America Script Library:... 13

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4 Amadeus Selling Platform Connect Technical Requirements Internet Browser Microsoft Edge version 20 Microsoft Internet Explorer version 11 Firefox 27 and newer Google Chrome Version 30 and newer (Recommended browser) SAFARI 7 and newer Notes: Edge, IE, FireFox and Chrome validated with Windows OS. Safari validated with Mac OS Amadeus Selling Platform Connect doesn t support the compatibility mode IE 8,9 & 10 not supported with Amadeus Selling Platform Connect Page 4 of 13 Transport Layer Security 1.2 (TLS) PCI recommendation is to have TLS1.0 removed by February TLS 1.2 is already supported on server-side by Amadeus TLS 1.2 is supported with: o Microsoft Edge / Windows 10 o Internet Explorer 11 with Windows 7, 8, 8.1, 10, Server 2008 R2, 2012 and 2012 R2 o Firefox 27 and newer o Chrome 30 and newer Safari 7 and newer o TLS 1.2 must be enabled manually, if needed (IE 8-10 and Firefox <30). After this date, it will not be possible to access the applications with a browser that does not support TLS 1.2. Customers with IE7 and/or Windows XP and Vista must mandatorily upgrade to a newer version of browser/os.

5 Browser Management Cookie management can affect Two Factor Authentication mechanism. Cache Management can affect response time. Roaming profile management Recommendation is to add an exception to not delete any cookies registered under domain Popup Blocker Popup blocker exception needs to be added for the multi office feature in Selling Platform connect. Add *. or *.sellingplatformconnect. domain. Page 5 of 13

6 Printing: Pro Printer Consult Amadeus Selling Platform Connect and Pro Printer - Configuration Guide and Limitations: GB/doc1489c61fb6900 Printing: Adobe reader plugin In order to use the web-based printing, Adobe Reader plug-in have to be installed and activated with IE11 and Firefox. No configuration needed with Chrome and Edge browsers. IT Security Policy Recommendations Amadeus recommends deploying a high security policy within your IT architecture to protect your network and computers against viral infections, spyware, Trojans or any other similar vulnerability. Single URL Single URL to connect to Amadeus Selling Platform connect: Internet: Intranet: Page 6 of 13

7 Hardware and Network Bandwidth requirements Amadeus Selling Platform Connect uses a common intuitive and smarter interface. It offers more customization, flexibility and friendly multimedia interaction. Hardware recommendations Operating System Minimum Recommended Microsoft Windows 7, 8, 8.1 & 10 Processor: Core Duo 2 RAM: 1GiB Processor: : Core i3 RAM: 3GiB MAC workstation OS Processor: Core Duo 2 RAM: 1GiB Processor: : Core i3 RAM: 3GiB Note: IPad, IPhone, Tablets or Smartphones ARE NOT CERTIFIED with Amadeus Selling Platform Connect Network Bandwidth and Quality recommendations Terminal Qty From 1 to 20 From From Internet & Intranet guaranteed bandwidth 512 KiB 1 MiB 2 MiB Network Quality Page 7 of 13 Up to 300 ms network delay Up to 1% of packet loss Video Monitor recommendations 1024x768 or higher

8 Network Access Requirements Internet Network Access If the access is controlled, authorization should be granted from the customer's internal network to connect to URLs on the sellingplatformconnect. domain, rather than specific IP addresses. Internet URL IP Range Protocol (*AKAMAI) HTTPS docs. (WBP Printing) /24 HTTPS Important Notes: (New central login panel called CLP) (*AKAMAI) HTTPS Access to Amadeus Selling Platform Connect through the Internet is using Akamai technology and Akamai is using IP ranges which might be restricted by customers' firewall/proxy. Sell Connect DNS resolution is delegated to the Akamai DNS servers. Different IP addresses could be used for the same URL depending on time and user location. *.sellingplatformconnect. domain must be granted on client network Internet URLs Usage Page 8 of 13 Internet URL Usage Production Training

trusted root certificates are used to establish the SSL

9 Trusted Root Certificates authority Trusted Root Certificates authority Internet AKAMAI The following trusted root certificates are used to establish the SSL connection for the Production and the wav environment. Page 9 of 13

Using Selling Platform Connect with Amadeus +Script-based Third Party Applications Current +Script based applications BookingBuilder Desktop TRAMS

Pop-up blockers, Google bar, Yahoo bar, and other browser add-ons are turned off in the IE "Options" menu. *.

10 Using Selling Platform Connect with Amadeus +Script-based Third Party Applications Current +Script based applications BookingBuilder Desktop TRAMS Clientbase+ Travcom Clientmagic Agentware Settings & Configuration Prerequisites Be logged in as a user with Administrator rights. Pop-up blockers, Google bar, Yahoo bar, and other browser add-ons are turned off in the IE "Options" menu. *. is added to the list of Trusted Sites: Page 10 of 13 ActiveX settings is set to enable "Initialize and script ActiveX controls not marked as safe for scripting" and "Download unsigned ActiveX controls":

Legacy +Script based applications are compatible only with Internet Explorer v11 browser on Selling Platform Connect. Scripting API Plugin v1.

To check if the Plugin is already installed, go to Windows Control Panel > Programs > Programs and Features, and check if the Amadeus Selling Platform Connect Plus Script Plugin is installed.

11 Legacy +Script based applications are compatible only with Internet Explorer v11 browser on Selling Platform Connect. Scripting API Plugin v1.0p606 or higher (Plus Script Plugin) must be installed on each PC. To check if the Plugin is already installed, go to Windows Control Panel > Programs > Programs and Features, and check if the Amadeus Selling Platform Connect Plus Script Plugin is installed. If it is not installed, please refer to Installing the Scripting API Plugin section below. Only one session of Selling Platform or Selling Platform Connect can be opened at one time, to avoid conflicts of shared scripting dll files between the two platforms. +Script-based products interact only with the Command Page Limitations Page 11 of 13 Only one session of Selling Platform or Selling Platform Connect can be opened at one time, to avoid conflicts of shared scripting dll files between the two platforms. +Script-based products interact only with the Command Page. Plus Script support can only be used on Internet Explorer 32bit, no Enhanced Protected Mode (EPM).

12 If Amadeus Selling Platform & SECO are running in parallel, a script must be launched from the SECO menu. Sell Connect and a script should always be launched in the same mode: Windows User or Windows Administrator. If 2 instances of Sell Connect are running in parallel (ex. in different browser tabs), only the first instance will support Plus Script. Subsequently launched SECO sessions will automatically have Plus Script support deactivated Installing the Scripting API Plugin If Amadeus Selling Platform is already installed on the PC where Amadeus Selling Platform Connect will be accessed: o If version < 7.2P700: it is mandatory to install the Scripting API 1.0P606 o If version >=7.2P700: nothing needs to be done as the Scripting API is included in the configuration. The Scripting API is installed automatically with the client version of Selling Platform, but can also be installed manually via a download. The Scripting API can be installed directly in Sell Connect via the menu Help, Plus Script Plugin Installation: Page 12 of 13 When accessing the new Selling Platform Connect URL for the first time in Internet Explorer, you may be prompted to install the Amadeus + Script Plugin. Click Install and accept all prompts to ensure that all required files are installed and updated.

If for some reason you are not prompted to install the Scripting API Plugin, The Scripting API can be installed directly in Sell Connect via the menu Help, Plus Script Plugin Installation: Customers

13 If for some reason you are not prompted to install the Scripting API Plugin, The Scripting API can be installed directly in Sell Connect via the menu Help, Plus Script Plugin Installation: Customers needing assistance with the installation of the Scripting API Plugin should call the Amadeus Technical Center. User Steps to Access Third Party Applications or North America Script Library: Page 13 of Launch Selling Platform Connect URL 2. If prompted to install the Plus Script Plugin, follow and accept the prompts (Admin Rights required see instructions below) 3. Open Command Page 4. Launch third party application or scripts from the user s desktop If it becomes necessary to close the third party script application or Selling Platform Connect, close both applications then relaunch each application in the same order listed above.

iphone ios 8.x (4s, 5, 5s & 5c, 6, 6+ models) ipad ios 8.x (all models) Android OS or higher

iphone ios 8.x (4s, 5, 5s & 5c, 6, 6+ models) ipad ios 8.x (all models) Android OS or higher OVERVIEW The ADF Desktop Integration template is used in the Projects module and General Ledger module for uploading journal entries. After the new version of Oracle is completed, you will be prompted