Enterprise Surveillance Manager. Version Installation Manual
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1 ipconfigure Enterprise Surveillance Manager. Version Installation Manual
2 Table of Contents INSTALLATION GUIDE WITH WINDOWS 2008 R2 3 IPCONFIGURE ESM SOFTWARE INSTALLATION PROCESS 5 IPCONFIGURE ESM ARCHIVE ONLY INSTALLATION PROCESS 20 IPCONFIGURE ESM rd TIER INSTALLATION PROCESS 25 IPCONFIGURE ESM UPDATE SW PROCESS 30 IPCONFIGURE ESM UNINSTALL PROCESS 38 2
3 Installation Guide with Windows 2008 R2 This document provides instructions on setting up a Microsoft Windows 2008 R2 Server with the ESM installer. The installer will install all of the required prerequisites needed by ESM with the exception of Internet Information Services (IIS). Single Server Setup Distributed Server Setup A/B A B SINGLE SERVER SETUP PART A: SERVER SETUP Ensure supported version of Windows Server 2008 R2 operating system is installed 1. Install Internet Information Services (IIS) 2. Windows Updates until no more updates available 3. Install ESM 4. Install Flash 10 or higher 5. Configure Virus Scan to exclude archive storage directory 6. Turn- off Indexing on storage drives 7. Enable ActiveX download and enable File Download in the Internet Explorer security settings. Note: To ensure cameras have the correct time documented on videos, the archive server must be setup as an authoritative time server. The Windows Time Service ensures that a common time is used. For more information on how to configure the time server to ensure an accurate time display, visit for the latest support documentation. 3
4 PART B: CLIENT WORKSTATION SETUP 1. Install Adobe Flash 10 or higher 2. Enable ActiveX download and enable File Download in the Internet Explorer security settings. To get ActiveX enabled, you will have to go to Internet Options, then select Security; for Internet and Local Intranet, select Custom Level... 1.) Enable ActiveX download and enable File Download in the Internet Explorer security settings. A. Enable: Allow previously unused ActiveX controls to run without prop B. Enable: Allow Scriptlets C. Enable: Display video and animation on a webpage that does not use external media player D. Prompt: Download signed ActiveX controls E. Enable: Run ActiveX controls and plug- ins F. Enable: Script ActiveX controls marked safe for scripting* G. Enable: Automatic prompting for file downloads H. Enable: File download I. Enable: Font download This will have to happen on each workstation/server that you will want to view the Matrix or Archive on, along with making sure that Adobe Flash is installed. 4
5 ipconfigure ESM Software Installation Process (For 2008 R2 Server) This document provides a detailed explanation of how to install the Enterprise Surveillance Manager (ESM 5.4.2) Server Software. The installation guide utilizes screen shots of an actual ESM system and includes a numbering methodology to reference screen attributes. The attributes are associated with a page legend to provide a detailed explanation of each attribute. Install IIS Click Server Manager - > Roles - > Add Roles - > Server Roles - > Web Server (IIS) 5
6 Click Next (Select Server Roles) - > Next (Web Server IIS) - > Next (Role Services) - > Next (Confirmation) - > Install - > Progress - > Results - > Close 6
7 If running on 2003, prior to double clicking the ESM installer, download Windows Powershell. us/download/details.aspx?id=20020 Double Click the ESM installer 7
8 Installing Accept the license terms 8
9 Click Next Click Next 9
10 Click Next SQL Server password creation 10
11 Click Next Installing 11
12 Click Close Click Next 12
13 Agree to the license terms Select Full Install if installing a Management / Archive Server (see below for installing an Archive Only) 13
14 Click Next Management and Archive databases will be created 14
15 Select Internal Authentication if creating users inside of ESM Select Active Directory if utilizing an existing AD instance (Note: User creation will not be available in ESM) 15
16 ESM system properties will require the IP address or DNS name of the Management / Archive Server Enter IP Address in the required fields (Note this is the same server IP you re currently on which should be set to a static IP address by your network engineer). 16
17 Enter SMTP information provided by your network engineer Select the installation path 17
18 Click Install Installing 18
19 Click Finish Reboot the server 19
20 Double Click the ipconfigure installer Installing an Archive Only Server Agree to the license terms 20
21 Remove the Management Server option SQL Server password creation 21
22 Archive database will be created Enter Archive Server IP Address in the required fields (Note this is the same server IP you re currently on which should be set to a static IP address by your network engineer). 22
23 Select the installation path Click Install 23
24 Click Finish 24
25 Install the 3 rd Tier The 3 rd Tier server allows additional recording servers to share the same database as the Archive server for additional storage / cameras. Double click the ESM installer 25
26 Agree to the license terms - 3 rd Tier Capture Services 26
27 Change local to the Archive server IP address you are connecting to Enter the local Server IP Address 27
28 Select the installation path Click Install 28
29 Reboot the server 29
30 Double click the ESM installer Update an existing installation: 30
31 Agree to the license terms Select the appropriate configuration for the server that you re updating - Management Server - Archive Server - 3 rd Tier Capture Server 31
32 Databases will be updated 32
33 Select Internal Authentication or Active Directory. If AD is selected information from the previous install will be populated. The IP Addresses will be pre- populated from your previous install 33
34 SMTP settings should be pre- populated from the previous install Select the installation path Click Install 34
35 Installing 35
36 Installing Click Yes. 36
37 Reboot the server 37
38 ipconfigure ESM Uninstall Process This document provides a detailed explanation of how to perform a server uninstall of ESM ipconfigure from a Windows 2008 R2 Server. Please note - This process is for removing ESM entirely from the system as this will remove all ESM data from the system* Remove ipconfigure Start - > Control Panel - > Uninstall a program - > Uninstall ipconfigure ESM > Uninstall ipconfigure embedded media player Verify that both of the programs have been removed. SQL Server Management Studio Log into SQL Server Management Studio Expand Databases and delete the aspnetdb, ESM5_2, ESM5_2 Central (ensure the checkbox is checked for deleting backup and restore history information for databases) Expand Security - > Logins and delete ipconfigure and webcam Exit SQL Server Management Studio Internet Information Services Navigate to sites and right click on the camera website to delete it Registry HKEY_LOCAL_MACHINE - > SOFTWARE Verify that there is not an ipconfigure Entry File Server Click Computer - > Local Disk (C:) - > Delete ipconfigure Validate ipconfigure does not exist in Program Files or Program Files (x86) 38
Enterprise Surveillance Manager
ipconfigure 4211 Monarch Way Suite 500 Norfolk, VA 23508 p: 877.207.1112 f: 832.201.0342 www.ipconfigure.com About This Document Need info. For More Information Visit ipconfigure at www.ipconfigure.com
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