CT342 Life Cycle Notifications

Transcription

1 CT342 Life Cycle Notifications Using the Product Compatibility and Download Center Website Green Bay RAOTM, May 10-11, 2017 Scott Moore Appleton Sales Office Copyright 2016 Rockwell Automation, Inc. All Rights Reserved.

2 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 2 Addressing Key Areas of Need Improving communication and notifications on new releases of software and firmware Finding firmware / software releases and tracking compatibility with a known system of other products Consolidating product documentation alerts prior to download / installation Access to Release Notes Cross-link to known aids from KnowledgeBase Include life cycle status Providing product search from key feature listing

3 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 3 Product Compatibility and Download Center Value Customer Value: Provides Compatibility Information between Multiple Product(s) and Versions. Provides Feature and Product Version Support between different series of products and software/firmware versions. Provides product related downloads for firmware, release notes, associated software, drivers, tools, utilities and linkages to Software Downloads. Provides Standard Automated Multi-Version Release Notes with option to view output in HTML or PDF formats Provides Product Safety Advisory Alerts and Life Cycle Status Provides Customer Configured and Rockwell Standard Views Provides Import File of Multiple Products (.csv &.raai format) Provides Product Subscriptions and Notifications Provides Intelligent Search Feature Provides Products Supported by Selected Feature Provides a standardized process to access product compatibility and download information in one centralized location

4 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. PCDC November 2016 Release New Features

5 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 5 Navigate to PCDC via AB.com Select Compatibility and Downloads to Navigate to the Product Compatibility and Download Center

6 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 6 PCDC Landing Page Sign In to Unified Registration What s New Intelligent Search Notifications Subscriptions File Import Configured Views Product Comparison and Features Supported Product Downloads (FW, SW etc.) Save products in your own custom view or choose one of Rockwell s preconfigured views Display details of all versions of a selected products Search products by features or attributes supported by them. Provide Feedback

7 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 7 Intelligent Search Intelligent Search Search will render multiple options to view PCDC data based on input

8 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 8 PCDC Notifications Notifications Customer can access their Notifications upon Login

9 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 9 PCDC Notifications Customers Notifications are Rendered

10 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 10 PCDC Subscriptions Subscriptions Customer can access their Subscriptions upon Login

11 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 11 PCDC Subscriptions Customer can view and manage their Subscriptions

12 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 12 PCDC New Subscription Select Product Customer Search and Selects Products

13 PCDC New Subscription Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 13 Customer Selects Notifications Types and Subscribes

14 PCDC Notification Customer Notification Formats (HTML or Text) Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 14

15 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 15 PCDC Import Multiple Products (.csv or.raai) Import Customer can import multiple products from.csv of.raai file

16 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 16 RAAI Can be Generated Using FT AssetCentre Asset Inventory Agent Inventory Agent will scan (any combination of) Rockwell CIP devices over *Ethernet/IP, ControlNet, DeviceNet, DH+, etc. SNMP devices like Network Switches Windows based PCs & Workstations for SW Integrated with AssetCentre s Agent Framework User configures scan using AssetCentre s Client Schedules the scan with Agents Agents are equipped with Inventory Agent Results get persisted within AssetCentre s Archive *Ethernet/IP is recommended for the best performance Scan the hardware listing for a machine and import into PCDC!

17 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 17 PCDC Import Dialogue & File Selection Customer Selects New Import and File

18 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 18 PCDC Import File and Disposition Disposition Imported File

19 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 19 PCDC Imported File in PCDC Environment Customer Completes Disposition of Imported File then can Compare, View Downloads, View LifeCycle Status

20 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 20 PCDC Subscribe to Imported Products

21 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 21 Product Catalogue Lifecycle and Replacement Discover Product Lifecycle, Replacement Information, Replacement Effort and Discontinued Date if Available

22 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 22 Product Name Lifecycle and Replacement Product Name Lifecycle is Black and Selectable Product Lifecycle for Products entered with Product Name vs Product Catalogue

23 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 23 Product Selector Enhancements Save to view, Delete, Compare, Get Downloads Move Selections Download in Selector Tool!

24 PCDC Ease of Use Feature Enhancements Context Menu, Notifications Inline with Product, Consistent Download Icon, Embedded Links, Configuration SW Tab Enhancements (Studio 5000 is Default) Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 24

25 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 25 PCDC Ease of Use Feature Enhancements Context Menu for Compare Lifecycle for Product Only Gray Circle Replaces -- Section for all Other Products Show Relevant Release Notes by Select Version (Default) Compatibility and Release Notes Sections

26 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 26 Dynamic Compatibility Listing Provides Compatibility as well as Incompatibility and Maybe Compatible. Included Lifecycle and Context Menu

27 PCDC Feature and Attribute Support Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 27

28 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 28 PCDC Feature and Attribute Support Rendering Feature and/or Attribute is Exposed at Top of Matrix

29 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. PCDC Original Features Review

30 Compare: Product Selection One at a time Copyright 2016 Rockwell Automation, Inc. All Rights Reserved The Product Search field allows for s dynamic search of Products by allowing partial input 2. Add the product of interest as well as the desired Series and/or Version to the Product(s) Selected List on the right. You can also double-click to automatically select the latest series and/or version.

31 Compare: Product Selection Multiple at a time Copyright 2016 Rockwell Automation, Inc. All Rights Reserved Type partial product name or description. A list of products show up in the list below. 2. Press and Hold Ctrl key, click on the products you need and then click on the Move Selections button below.

32 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 32 Compare: Product(s) Selected List Save Selection View Select Clear All option to clear list of Selected Products Products Selected List Select x to Delete individual Product Selections Select Find Downloads to show Product Downloads for the Selection List Select Compare Selections to show Product to Product Compatibility and Product Features Supported

33 Compare: Compatibility/Supportability Scenario Click on Link to view All Versions of selected product Scroll thru Series and/or Version Additional Features: Bookmark the Selection URL Export to a CSV File for Customer Use (i.e. BOMs) Print Selection Output Output (as a link) The Matrix is broken out in to 2 Main Areas: 1. Compatibility 2. Release Notes How to read Compatibility Matrix : Ex. RSLogix Version is Compatible with 1756-CFM Series A Version How to read Compatibility Matrix : Ex CNBR Series E Version has no known issues or dependencies with 1756-CN2R Series C Version Expand/Collapse to show or hide supported features/attributes Red check box and red text indicates there is one or more features not supported by the products. How to read Supportability Matrix : Ex. The feature x Maybe Supported by Studio Logix Designer Version Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 33

34 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 34 Compare: Compatibility/Supportability Scenario Provides additional product information Click on download icon to see available software, firmware, tools, multiple release notes, etc. Life Cycle Status Click to see All Compatible Products and their versions with this product version. Click on Any Icon in the grid to open Knowledge article, if available or automatically search more information for the selected combination. Click on the text or icon to get detailed information on the feature.

35 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 35 Compare: Display Feature Details Click on the Information icon to display a description

36 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 36 Compare: View Anomalies Known Anomalies Corrected Anomalies

37 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 37 Compare: Easy Access to Release Notes: Custom Build Release Note or Download Release Note Custom build PDF Version

38 Download: Custom Release Notes (HTML or PDF) Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 38

39 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 39 Configured Views: Standard Views 1. Open a Standard View from the Standard Views tab Note: You don t have to be logged in to open a Standard View 2. Select the Standard View of interest (Example: Control Hardware --- Download View ) Product Groups Provide Standard Views for Customers

40 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 40 Standard Views Example: Control Hardware Standard View Control Hardware Needs to Be Maintained!

41 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 41 Release/Group Views Example: V20 RSLogix 5000 & ControlLogix Release View V Release Groups Need to Be Maintained!

42 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 42 Configured Views: Save View 1. Save a Comparison View to My Views (Your Views) Note: You must be logged in prior to Save 2. Enter a name for the Comparison View (Example: My Assembly Line ) Scenario: Want to Save a View of one or more products in order to quickly open the list upon the next sign on

43 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 43 Configured Views: Open Saved Views 1. Open a Saved View from the My Views tab Note: You must be logged in prior to Open 2. Select the My View of interest 3. Customize a Saved View (Categorize, Manage Categories, Select Latest Version, or Delete) Scenario: Want to Open a Saved My Views of one or more products

44 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 44 Configured Views: Customize a Saved View Categorize a My View Delete a My View Configure a My View to Show Latest Versions Manage Categories (Add, Modify, Delete) Scenario: Want to Categorize, Configure for Latest Version, or Delete a Saved My View

45 Views: Available Versions Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 45

46 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 46 Views: Available Versions Accepts partial cat #, name or description. Can be left blank if you want to see all products under a category or family. Maintains the list of recent selections (current session). Select Multi-Version Release Notes to see how to migrate from one version of a product to a newer version Click to see available downloads. Scenario: Want to replace a product in my system, and need to know whether it can be replaced with a different product version."

47 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 47 Views: Feature and Attribute Support Rendering Scenario: Want to view the products that support a selected feature or attribute"

48 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 48 Download: Reference SW Reference software are shown here Click here to pick and choose individual files, if one or more available, like firmware, patches, tools, etc. Click here to just select the firmware.

49 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 49 Download: Select and Add Download files to Cart Scenario: Want to download firmware, release notes, associated software, drivers, tools, utilities and/or software."

50 Download: Download Selected Files Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 50

51 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 51 Download: Accept EULA Download had been initiated by PCDC which triggered RADAR to Manage the Download

52 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 52 Download: Download Selected Files Select Managed Download or Direct Download

53 Download: Download Cart Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 53 Select to Custom Release Notes 2. Select to obtain Firmware via Link to Software Delivery and Registration System 1. Click to see available downloads (FW, Related SW, documents (i.e. Release Notes etc., tools or Utilities) Scenario: Want to download firmware, release notes, associated software, drivers, tools, utilities and/or software."

54 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 54 Download: Serialized Software Customer Enters Serial Number, Matching Product Key, Company Name, Order Number, Contract Number or Registered BPID

55 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 55 Download: Serialized Software Shortcut Customer Enters Serial Number, Matching Product Key, Company Name, Order Number, Contract Number or Registered BPID

56 Copyright 2016 Rockwell Automation, Inc. All Rights Reserved. 56 Conclusions PCDC account login is separate from KnowledgeBase but is tied to same user/password Logging into PCDC allows storing hardware configurations for quick access to common comparisons It is possible to organize many PCDC Views using the Customize button Subscriptions allow notifications when items in your views are updated New software version posted New firmware gets released Life cycle status changed

57 Thank You Questions? Copyright 2016 Rockwell Automation, Inc. All Rights Reserved.