HyperScan. System Installation and Operation Manual. Version 2.3. Part Number REV B

Transcription

1 HyperScan System Installation and Operation Manual Version 2.3 Part Number REV B

2 HyperScan Notice Copyright The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Sensormatic Video Products Division. Copyright 1995, 1996, 1997, 1998, 1999 Sensormatic Video Products Division 6795 Flanders Drive San Diego, CA U.S.A. Trademarks HyperScan is a registered trademark of Sensormatic Video Products Division. Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation. Trademarked names are used throughout this manual. Rather than place a symbol at each occurrence, trademarked names are designated with initial capitalization. Inclusion or exclusion is not a judgment on the validity or legal status of the term. ii

3 System Installation and Operation Manual IMPORTANT INFORMATION Before proceeding, please read and observe all instructions and warnings contained in this manual. Retain this manual with the original bill of sale for future reference and, if necessary, warranty service. When unpacking this product, check for missing or damaged items. If any item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS PRODUCT. Contact Sensormatic or your dealer for assistance. FOR YOUR RECORDS Complete the following product purchase information. The factory requests this information when contacted for technical support. It is also valuable in case of loss or theft. Purchase Date: Serial Number: iii

4 HyperScan TABLE OF CONTENTS CHAPTER 1 INSTALLATION INSTALLING YOUR HARDWARE... 1 Installing the Computer... 1 Installing the Communication Devices... 1 Internal Device... 1 External Device, Single Link... 2 External Devices, Quad Link... 3 Installing the Software Key... 4 INSTALLING THE RECEIVER SOFTWARE... 5 Step 1 Start the Setup Program... 5 Step 2 Enter User Information... 6 Step 3 Select Installation Type... 7 Typical Installation... 7 Compact Installation... 7 Custom Installation... 8 Step 4 Finish Installation CHAPTER 2 CONFIGURATION STARTING THE RECEIVER SOFTWARE LOGGING IN ADJUSTING YOUR MONITOR Grayscale Color CONFIGURING THE SITE DIRECTORY Working with the Site Directory Dialog Adding a Transmitter Site Site Information Display/View Alarm Handling Enable Devices Auxiliary Port Editing a Transmitter Site Deleting a Transmitter Site CONFIGURING LINKS CHANGING SYSTEM DEFAULTS Working with the Default Configuration Dialog Display/View iv

5 System Installation and Operation Manual Table of Contents (cont d) Alarm Handling Privileged Access Level 1 Access Level 2 Access System Report Auxiliary Port CONFIGURING THE TRANSMITTER SITE Working with the Remote Site Configuration Dialog CAMERA CONTROL CONFIGURATION Dome or PTZ Cameras Multiplexers MANAGING SYSTEM SECURITY Transmitter Site Security Maintaining an Open Transmitter Site Maintaining a Closed Transmitter Site Updating the Site Directory PIN Field Receiver Site Security Working with the Security Dialog Adding a User Editing a User Deleting a User CHAPTER 3 OPERATING HYPERSCAN STARTING THE RECEIVER SOFTWARE LOGGING IN Auto Login Manual Login ESTABLISHING LINK CONNECTIONS Monitoring the Link Status Indicators Establishing a Single Link Connection Establishing Multiple Link Connections Managing Site Groups CONTROLLING THE IMAGE DISPLAY Site Directory Display/View Settings Display Control Buttons v

6 HyperScan Table of Contents (cont d) Selecting the Display View Selecting the Display Mode Displaying Camera Images Training Images vs. Delta Images Cameras Pop-up Menu MultiFrame Camera Sequence All Sites/Cameras Suspend All Sequencing Image Display Pop-up Menu Copy Image Copy View Hold Image Release Image Camera Control Camera Adjust Zoom to Full View Restore Previous View Enter PIP Mode Exit PIP Mode Generate Alarm Retrieve Images As Enter Full Screen Mode ALARM OPERATION Alarm Response Link Type Site Alarm Handling Settings Remote Site Configuration Settings User Alarm Access Privileges Transmitter Site Alarm Response Receiver Site Alarm Response Alarm Duration Alarm Handling Overriding an Alarm (with Security Privileges) Overriding an Alarm (without Security Privileges) Acknowledging an Alarm Disabling an Alarm Generating an Alarm vi

7 System Installation and Operation Manual Table of Contents (cont d) SAVING IMAGES Setting the Image Save Option Site Configuration Settings Image Save Option Buttons Saving Pre-Alarm Images On Receiver Initiated Calls On Transmitter Initiated Calls Monitoring Disk Space CAMERA CONTROL Dome or PTZ Camera Control Image Display Display Controls Control Station Setting Presets Configuring Patterns Multiplexer Control CAMERA ADJUSTMENT Working with the Camera Adjust Dialog Image Display Adjustment Controls Color Boost Display Controls Working With the Color Boost Settings Dialog Standard Presets Line Styles Point Styles CONTROLLING THE TRANSMITTER SITE Audio Control Alarm Control Relay Control MANAGING SYSTEM INFORMATION Working with Transmitter Site Groups Saving a Site Group Loading a Site Group Deleting a Site Group Working with the Event Log What is an Event? Reading the Event Log Querying the Event Log vii

8 HyperScan Table of Contents (cont d) Filing the Event Log Printing the Event Log Clearing the Event Log Creating Text and Graphic Reports Preparing a Custom Text Report Preparing a Custom Text/Graphic Report Sharing Information Sharing Information by Printer Sharing Information by Fax Modem Sharing Information Electronically DISCONNECTING LINKS Disconnecting One Link Disconnecting Multiple Links RESETTING LINKS Resetting One Link Resetting Multiple Links LOGGING OUT EXITING THE RECEIVER SOFTWARE CHAPTER 4 GUARDTOUR INSTALLING GUARDTOUR STARTING GUARDTOUR LOGGING IN Auto Login Manual Login CONFIGURING GUARDTOUR Creating Tours Editing Tours Saving Tours Working with Receiver Data USING GUARDTOUR Running Tours Monitoring Tour Status Printing Tours The GuardTour Log LOGGING OUT OF GUARDTOUR EXITING GUARDTOUR viii

9 System Installation and Operation Manual Table of Contents (cont d) CHAPTER 5 IMAGEREVIEW INSTALLING IMAGEREVIEW STARTING IMAGEREVIEW USING IMAGEREVIEW Selecting a Database for Review Converting Old Databases Selecting Images for Review Setting Display and Playback Options Using the Playback Controls ImageReview Pop-up Menu Copy Image Copy View Hold Image Release Image BACKING UP AND DELETING IMAGES Backing Up the Image Database Deleting a Database, Site Folder or Camera Reviewing a Backed-Up Image Database EXITING IMAGEREVIEW CHAPTER 6 TROUBLESHOOTING TROUBLESHOOTING HYPERSCAN Calling from a Receiver Site Calling from a Transmitter Site Failure Messages with Diagnostic Measures ix APPENDICES APPENDIX A SYSTEM REQUIREMENTS Operating System CPU Memory (RAM) Hard Disk Space Monitor and Video Display Adapter Pointer Communication Line Communication Device

10 HyperScan Table of Contents (cont d) Serial Ports Parallel Port Diskette Drive CD-ROM APPENDIX B ADVANCED LINK CONFIGURATION APPENDIX C NULL MODEMS Null Modem Pin Connections (Non-TX40) Null Modem Pin Connections (TX40) Connecting the Null Modem Cable APPENDIX D COMMUNICATION STATUS MESSAGES Connect Messages Disconnect Messages Failure Messages with Diagnostic Measures APPENDIX E TX40 CONFIGURATION Working with the Remote Site Configuration Dialog APPENDIX F EVENTS INDEX FIGURES Figure 1 Basic Four-Camera System... xi Figure 2 Four-Camera System with Alarm Inputs... xi Figure 3 VIDI Bus System Expansion... xii Figure 4 System with Relay Control Outputs... xii Figure 5 System with Camera Control... xiii Figure 6 System with Audio Control... xiii Figure 7 Four-Site Hyper View System... xiv Figure 8 Single Link Modem or TRA Connection...2 Figure 9 Quad Link Modem or TRA Connections... 3 Figure 10 Typical Software Key... 4 Figure 11 Null Modem Pin Connections (non-tx40) Figure 12 Null Modem Pin Connections (TX40) x

11 System Installation and Operation Manual Figure 1 Basic Four-Camera System Figure 2 Four-Camera System with Alarm Inputs xi

12 HyperScan Figure 3 VIDI Bus System Expansion Figure 4 System with Relay Control Outputs xii

13 System Installation and Operation Manual Figure 5 System with Camera Control Figure 6 System with Audio Control xiii

14 HyperScan Figure 7 Four-Site Hyper View System xiv

15 Chapter 1 Installation 1 Chapter 1 Installation INSTALLING YOUR HARDWARE Installing the Computer Please read and understand all of the following instructions before setting up your computer and related hardware. If you have any questions or problems, refer to Appendix A System Requirements or contact Factory Technical Support. Set up your computer system and other necessary hardware according to the manufacturers instructions. Be sure that your system meets the minimum or recommended requirements in Appendix A System Requirements. If your computer system is a Quad Link Receiver, you will need to install a four-line serial interface card. Refer to the manufacturer s instructions and the Four-Line Serial Interface Card Installation Instructions. If you purchased a Turnkey Receiver, most of your computer setup is already done for you. Refer to the HyperScan Turnkey Receiver Assembly Instructions for details. Installing the Communication Devices Each type of data communication link requires different communication hardware. Dial up and leased line communication require high speed modems. ISDN communication requires Terminal Rate Adapters (TRAs). Null modem communication requires a connection wired according to the RS-232 null modem convention. NOTE: This section deals with installing modems and TRAs. To install null modem connections, refer to Appendix C Null Modems. Single Link Receivers support both external and internal communication devices. Quad Link Receivers require external communication devices; internal devices are not supported. Install the devices as follows: Internal Device Configure your internal communication device for an unused COM port and system interrupt; then install the device into the computer. Plug one end of the communication line cord into the line (or similarly marked) connector on the back of the device. Plug the other end of the cord into the communication line wall outlet. Refer to your device documentation for more information.

16 2 HyperScan System Installation and Operation Manual External Device, Single Link Connect an external communication device to the computer using an RS-232 cable as follows: 1. Make sure the computer is turned off. 2. Locate an unused COM port on the back of the computer. Plug one end of the RS-232 cable into the selected COM port. Plug the other end of the cable into the mating connector on the device. 3. Plug the power module into the mating power connector on the device. Plug the other end of the power module into a standard AC outlet. 4. Plug one end of the communication line cord into the line (or similarly marked) connector on the back of the device. Plug the other end of the cord into the communication line wall outlet. 5. Secure all connector screws and turn the device on. Figure 8 Single Link Modem or TRA Connection

17 Chapter 1 Installation 3 External Devices, Quad Link Connect external devices as follows: 1. Make sure the computer is turned off. 2. Plug the large end of the serial interface cable into the mating connector on the interface card (see the Four Line Serial Interface Card Installation Instructions). 3. Plug each small end of the interface cable into the mating connector on each communication device. 4. Plug the power modules into the power connector on each communication device. Plug the other end of the power modules into AC outlets. 5. Plug the communication line cords into the line (or similarly marked) connectors on the back of each communication device. Plug the other end of each cord into communication line wall outlets. 6. Secure all connector screws and turn the devices on. Figure 9 Quad Link Modem or TRA Connections

18 4 HyperScan System Installation and Operation Manual Installing the Software Key NOTE: The software key represents your license to use the software. You MUST properly install it or the software will only run in Demonstration Mode. Write down the serial number before installing the software key (see Figure 10 Typical Software Key). 1. Locate the parallel printer port on the back of the computer. It may be labeled LPT1. 2. Insert the plug end of the software key into the printer port and carefully tighten the retaining screws. 3. Attach the printer cable (if any) to the socket end of the software key and tighten the retaining screws. NOTE: If the software runs in Demonstration Mode when the software key is in place, you may need to disable the bidirectional data feature of your enhanced parallel ports (if any). Consult the computer s user guide for more information. Figure 10 Typical Software Key

19 Chapter 1 Installation 5 INSTALLING THE RECEIVER SOFTWARE Please read and understand all of the following instructions before installing the Receiver software. If you have any questions or difficulties, contact your dealer or Technical Support. NOTE: If you have purchased a Turnkey Receiver, the software is already installed. Skip to Chapter 2 Configuration. NOTE: Since many installation screens are self-explanatory, not all are reproduced in this manual. To install the Receiver software, do the following: Step 1 Start the Setup Program 1. Close any running programs. 2. Insert the first HyperScan Receiver Software diskette in the appropriate floppy disk drive. 3. Access the Control Panel by clicking the Start button, moving to Settings, and then selecting Control Panel. 4. Once the Control Panel window is showing, double-click the Add/Remove Programs icon. 5. When the Add/Remove Programs Properties window displays, click the Install button. 6. When the Install Program from Floppy Disk or CD-ROM window displays, click the Next> button. 7. The computer locates the SETUP.EXE file. Click Finish. After a few moments, the Setup window displays the message Setup is initializing. Please wait. A status bar indicates the progress of the initialization. 8. When the Welcome dialog displays, click the Next> button to display the User Information window.

20 6 HyperScan System Installation and Operation Manual Step 2 Enter User Information 1. Enter your Name (up to 40 characters) and the name of your Company (up to 40 characters) in the appropriate fields of the User Information window. 2. Enter the serial number that you wrote down from the software key (see Installing the Software Key earlier in this chapter) in the Serial No. field. NOTE: To operate HyperScan in Demonstration Mode (without a software key), enter DEMO in the Serial No. field. 3. Click Next> to display the next dialog.

21 Chapter 1 Installation 7 Step 3 Select Installation Type When the Setup Type window displays, select Typical, Compact or Custom installation. CAUTION: If HyperScan version 2.0 or later is installed on your computer, and you want to preserve it, you MUST select or create a different Destination Directory than the default C:\RX. To do so, click the Destination Directory field and enter a new path, or click Browse and select a different directory. Typical Installation Compact Installation If you are installing HyperScan for the first time, you will probably want to do a Typical installation. Select Typical and click Next>. Go immediately to Step 4 Finish Installation. If you are low on hard disk space, you may have to do a Compact installation. Select Compact and click Next>. Go immediately to Step 4 Finish Installation.

22 8 HyperScan System Installation and Operation Manual Custom Installation NOTE: This section is intended for users who are familiar with computers in general and Windows 95 or Windows NT 4.0 specifically. To manually select the software components, select Custom and then Next>. The Select Components dialog displays, with the following choices: Program Files: The Program Files are the basic Receiver software files. By installing them, you are installing the HyperScan application. Data Files: The Data Files are the files that contain user configuration information, including the Site Directory, System Defaults and Users settings. Deselect this item if you are upgrading from a previous version of HyperScan and you wish to preserve your old information. Help Files: Installing the Help Files provides online help for using HyperScan. Camera Control Files: The Camera Control Files are the components necessary for remote control of certain kinds of cameras. See Camera Control in Chapter 3 Operating HyperScan for more information.

23 Chapter 1 Installation 9 Image Review Files: The Image Review Files are the components necessary to run the ImageReview application. ImageReview can be installed and run either by itself or with HyperScan. See Chapter 5 ImageReview for more information. Guard Tour Files: The Guard Tour files are the components necessary to run the GuardTour application. See Chapter 4 GuardTour for more information. NOTE: Installing the Image Database does NOT overwrite any old Image Database files. Image Database: The Image Database is a placeholder in the Install program that sets aside at least 10MB of disk space for image recording. If, by installing this component, the Setup program tells you that there is not enough disk space for the installation, you may still install the Receiver software by deselecting this option. However, if your total remaining disk space is less than one percent of your drive size, you will not be able to record images. See Saving Images in Chapter 3 Operating HyperScan for more information. Destination Directory: The default Destination Directory is C:\RX. If this is your first installation, or if you are upgrading from HyperScan 2.0 or later, do not change it. If you are upgrading or have previously upgraded from HyperScan 1.53 or earlier, click the Browse button and select the directory where the old software is located. Disk Space: Click this button to search for available disk space on another drive. If you are connected to a network, you can check each drive for available disk space. After you have made your selections, click Next>. If you are installing for the first time, the Select Program Folder dialog displays. Go to Step 4 Finish Installation. If you are upgrading, the computer asks if you wish to back up your old software. Click Yes. The Backup Directory dialog displays, showing the default backup directory C:\RXBACKUP. Clicking Browse allows you to create or select a different directory, but we recommend using the default. Click Next> to display the Select Program Folder dialog.

24 10 HyperScan System Installation and Operation Manual Step 4 Finish Installation 1. The Select Program Folder window is displayed. If you wish to rename the HyperScan Start menu folder, you may do so now. However, we recommend using the default name. 2. Click Next>. When the Start Copying Files window displays, review the Current Settings to make sure they are correct. If any information is incorrect, click <Back to return to the appropriate dialog to make corrections. Then click Next> to return to this dialog. If the Current Settings are correct, click Next> to begin installation. 3. Partway through the installation process, the setup program asks for the second installation disk. Remove the first disk from the floppy drive, insert the second disk and click OK. Repeat for all remaining installation disks. 4. The HyperScan 2.3 window appears when the installation is complete. It always includes the HyperScan icon. It may also include the Convert DB, ImageReview, ImageReview Merge, GuardTour and HyperScan Help icons, depending on your installation type. 5. When the Setup Complete window displays, click Finish to exit the setup program. 6. The computer will ask if you wish to restart your computer. Select Yes and click OK. The computer restarts. You are now ready to run HyperScan. If you want to test the Receiver operation, configure a link, configure a Factory Demonstration Site (see Configuring Links and Configuring the Site Directory in Chapter 2 Configuration) and connect to the Factory Demonstration Site (see Establishing Link Connections in Chapter 3 Operating HyperScan).

25 Chapter 2 Configuration 11 Chapter 2 Configuration STARTING THE RECEIVER SOFTWARE LOGGING IN To start the Receiver software, do one of the following: Double-click the HyperScan icon on your desktop; or Click the Start button, then click Programs, then click the folder labeled HyperScan 2.3 (or whatever you have named it). Finally, click the HyperScan icon. When you launch the Receiver software for the first time, you are automatically logged in as the user System, with full access privileges (see Managing System Security later in this chapter for more information on access privileges). To deactivate this feature and display the Login screen at startup, do the following: 1. Click the Configure menu and select Defaults. The Default Configuration dialog displays. 2. Select the category System. 3. Under Auto Login, click the check box next to Enabled. This clears the check box and deactivates Auto Login. 4. Click OK to save your change and close the Default Configuration dialog. When the Receiver software is launched again, it will display the Login dialog. Users must type in their user name and password to access the system. See Manual Login in Chapter 3 Operating HyperScan for more information.

26 12 HyperScan System Installation and Operation Manual ADJUSTING YOUR MONITOR To achieve the best balance of brightness, contrast, color and intensity, use the grayscale and color bar test patterns to adjust the monitor screen. Test patterns display in the first pane of the selected link, and are available in both Single View and Hyper View modes. Clear the pattern by changing the display view (for example, from 1x1 to 2x2) or by beginning image reception. NOTE: For best results, select the 1x1 view in Single View mode. Grayscale To display a grayscale test pattern, click the Configure menu and select Calibration. A pop-out menu displays. Select Black & White. A grayscale test pattern with eight shades of gray displays. Adjust your monitor. Clear the pattern by changing the display format when you have finished. Color To display a color bar test pattern, click the Configure menu and select Calibration. A pop-out menu displays. Select Color. A color bar test pattern with eight colors displays. Adjust your monitor. Clear the pattern by changing the display format when you have finished.

27 Chapter 2 Configuration 13 CONFIGURING THE SITE DIRECTORY The Site Directory is a database that contains information which the Receiver needs to identify and connect to Transmitter sites. Before you can establish a connection to your Transmitter sites, you must create Site Directory entries for them. NOTE: Site Directory configuration is a protected feature. You must possess the Site Directory privilege to access it. The Site Directory initially only lists the Factory Transmitter Demonstration sites, which are pre-configured. However, if your system requires you to dial a prefix to get to an outside line, you must edit it accordingly. See Site Information and Editing a Transmitter Site later in this chapter. Working with the Site Directory Dialog To add, change or delete Transmitter sites, click the Configure menu and select Site Directory. The Site Directory dialog displays with a list of existing Transmitter sites. Select Sort By Type to sort the sites by link type first, then by name. Deselect it to sort sites by name only.

28 14 HyperScan System Installation and Operation Manual Adding a Transmitter Site From the Site Directory dialog, click Add to add a new site. The Site Configuration dialog displays, showing the first category of settings. Fill in each required field, then click the next Category icon. If you need more information about a particular field, click Help. Continue until all the information in each category is complete and correct. When you are finished, click OK to save the site information and close the dialog. To cancel the add operation, click Cancel. NOTE: If the Add button is disabled, check the software key on your computer. See Chapter 1 Installation for more information. NOTE: The System Default settings determine the initial content of many fields in the Site Directory. See Changing System Defaults later in this chapter for more information. Brief descriptions of each site configuration category are listed below. For more information about an individual field, click Help or press F1 to access online help. Also, many fields are explained in more detail in Changing System Defaults in this chapter.

29 Chapter 2 Configuration 15 Site Information Site Information settings determine how the Receiver communicates with the site. In the Site group, enter a site Name of up to 16 characters. Select the Type of link for the site using the drop-down list. Enter the Number of the site, if applicable. The Number field must contain the same number you would manually dial to reach the site, including area code and country code, if applicable. For demonstration sites, the Number is fixed, but a Prefix may be entered, if necessary. NOTE: Make sure the model number under Remote Device Type matches the model number of the installed Transmitter. If you select the wrong Remote Device Type, communication problems may occur. In the Remote Device group, use the drop-down list to select the Transmitter Type. Select Image Streaming to give priority to video and increase the transmission speed slightly. Deselect it to give priority to alarm, audio or relay commands (see Controlling the Transmitter Site in Chapter 3 Operating HyperScan). CAUTION: Do NOT change the number in the PIN field unless and until you have changed the PIN field in the Remote Site Configuration dialog. See Managing System Security and Configuring the Transmitter Site later in this chapter for information about changing a site PIN. Display/View Alarm Handling Display/View settings determine how normal (nonalarm) images from this site are received and displayed. Select your desired settings using the drop-down lists and check boxes. See Changing System Defaults in this chapter or click Help for information about a specific item. Alarm Handling settings determine how alarm images from this site are received, processed and displayed. Select your desired settings using the drop-down lists and check boxes. See Changing System Defaults in this chapter or click Help for information about a specific item.

30 16 HyperScan System Installation and Operation Manual Enable Devices This category lets you name and enable or disable alarms, relays and audio channels. NOTE: Device names and enabled/disabled statuses selected in this dialog only affect this Receiver. The Transmitter does not store this information. Other Receivers are unaffected. NOTE: The device type Zones is reserved for future use. In the Select group, use the radio buttons to select the type of device to name or enable/disable. Click the Enabled check boxes to enable or disable each device, or use the Enable All or Disable All buttons to enable or disable all devices. Enter device names in the Name fields. Use the Clear All button to clear all Name fields, or use the Defaults button to reset device names to their factory defaults. For more information, see the HyperScan Module Installation Instructions. Auxiliary Port Auxiliary Port settings affect the half-duplex auxiliary serial channel from the Receiver to the Transmitter. See Changing System Defaults in this chapter or click Help for more information about a specific item. NOTE: This category is only available for TX51 and newer Transmitters. Editing a Transmitter Site Deleting a Transmitter Site To edit an existing site entry, select the site name and click Edit. The Site Configuration dialog appears, displaying the first category of settings. Make your changes and then click the next category icon. If you need more information about a specific field, click Help. When you are finished, click OK to save the new information and close the dialog. To cancel the changes, click Cancel. To delete an existing site entry, select the site name and click Delete. An alert dialog appears and asks you to confirm the action. Click Yes to remove the site from the Site Directory. Click No to cancel the deletion and return to the Site Directory dialog.

31 Chapter 2 Configuration 17 CONFIGURING LINKS Before attempting your first connection, you must configure each communication link. NOTE: Link configuration is a protected feature. You must possess the Links privilege to access it. 1. To open the Configure Links dialog, click the Configure menu and select Links. 2. Click the Link field to list the available communication link types for the corresponding link: Dial Up, ISDN, Leased Line, Null Modem, Packet Protocol and None. NOTE: Selecting None disables the corresponding link. You must reconfigure it before using it again. NOTE: The link type Packet Protocol is reserved for future use. After you select a link type (except None), the appropriate link configuration dialog appears. Example of Leased Line or Null Modem Configuration 3. On Leased Line and Null Modem links, click the Site down arrow button and select the leased line or null modem Transmitter site. If the desired site is not in the list, you must add it to the Site Directory (see Configuring the Site Directory earlier in this chapter).

32 18 HyperScan System Installation and Operation Manual Example of Dial-Up or ISDN Configuration 4. On all link configuration screens, click the Port field and select the hardware port that the device is connected to. 5. On all link configuration screens, click the Baud Rate field and select the correct data rate from the drop-down list. This should be the fastest rate supported by the device. Refer to the manufacturer s documentation for the highest speeds supported by modems and Terminal Rate Adapters (TRAs). For null modem links, select the fastest rate supported by both the Transmitter and your computer. For TX40 links, select For non-tx40 links, select or even faster, depending on your UARTs. 6. On Dial Up links, click the Modem Type field and select the correct modem from the drop-down list. If your modem type is not listed, refer to Appendix B Advanced Link Configuration.

33 Chapter 2 Configuration 19 On ISDN links, click the TRA Type field and select Custom. Then configure the Initialization string and the TRA itself according to the manufacturer s instructions. You may also need to enter a different value in the Dial field of the Advanced Configuration dialog. See Appendix B Advanced Link Configuration. 7. (Dial-Up and ISDN links only): If you must dial a prefix to get an outside line or for some other reason, enter the prefix in the Prefix field. If necesary, add a comma (,) to indicate a pause before dialing the rest of the number. (This field is disabled in Demonstration Mode.) 8. (Dial-Up and ISDN links only): If you must dial extra numbers after the phone number (for instance, to use a calling card), enter those numbers in the Suffix field. (This field is disabled in Demonstration Mode.) 9. Click OK to save the settings for this link and close the dialog. Repeat the above steps for each available link on your system. Once you have configured all links, click OK in the Configure Link dialog to close it and save all settings.

34 20 HyperScan System Installation and Operation Manual CHANGING SYSTEM DEFAULTS System Defaults are settings that the Receiver uses automatically, without your direction. Default settings affect system security, reports and new entries to the Site Directory. By changing the default settings, you can tailor the Receiver to suit your particular needs. NOTE: System Defaults configuration is a protected feature. You must possess the Defaults privilege to access it. Working with the Default Configuration Dialog To view and change System Defaults, click the Configure menu and select Defaults. The Default Configuration dialog displays, with the first category of settings showing. To modify System Defaults, select the appropriate Category and make the required changes. When you are finished, click OK to save the changes and close the dialog. To cancel the changes, click Cancel. Brief descriptions of each Default Configuration Category are listed on the following pages. For information about a specific field in the Default Configuration dialog, press F1 or click Help.

35 Chapter 2 Configuration 21 Display/View Display/View settings affect new Site Directory entries only. They determine how normal (nonalarm) images are received and displayed. Display Mode group Displays the default Image Display format in both Single View and Hyper View for all new sites. Select the desired display formats using the drop-down lists. Retrieve Images As field Displays the default image resolution for all new sites. Select the desired image resolution using the drop-down list. View group Displays default viewing options for all new sites. Click the check boxes to activate or deactivate the various features. Use the Camera Title group to set the location of camera titles, if displayed. Use the Time Stamp group to activate or deactivate the time/date stamp features. Training Images group Displays the default rate at which the Receiver downloads new training images at all new sites (see Training Images vs. Delta Images in Chapter 3 Operating HyperScan). Select the amount of time (in minutes) between training images using the drop-down list. Click the check box to download only training images from all new sites. NOTE: When you set this value to 0 (zero), no training images beyond the first one will be downloaded unless the link status indicator is clicked (see Monitoring the Link Status Indicators in Chapter 3 Operating HyperScan). NOTE: Because training images are downloaded in their entirety, checking the Training Only box in the Training Images group can substantially slow system performance. Alarm Handling Alarm Handling settings affect new Site Directory entries only. They determine how alarm images are received, processed and displayed. Retrieve Images As field Displays the default image resolution for alarm images from all new sites. Select the alarm image resolution using the drop-down list. View Mode check box Displays the default viewing mode for all new sites. Select the check box to display alarm images in Hyper View mode. Deselect the box to display alarm images in Single View mode.

36 22 HyperScan System Installation and Operation Manual Display Mode group Displays the default Image Display format in both Single View and Hyper View for alarm images from all new sites. Select the display formats using the dropdown lists. Duration - Minutes field Displays the minimum alarm duration in minutes for all new sites. Select the minimum alarm duration using the drop-down list. NOTE: If Duration - Minutes is set to 0, the Receiver will only process alarm in progress images captured by the Transmitter. See Alarm Operation in Chapter 3 Operating HyperScan for more information. Options group Displays alarm handling options for all new sites. The first check box controls whether the Receiver automatically disconnects from a Transmitter site if the Transmitter initiated the connection. The second check box controls whether alarm images are highlighted with a red border. Click the check boxes to activate or deactivate these features. Image Save Preference group Displays the default image save protocol for all new sites. Use the drop-down list to select which images are saved to the image database: none, alarm images or all images. For TX51 Transmitters only, click the check box to automatically download pre-alarm images when the Transmitter initiates an alarm call. Audio File field Displays the name of the current sound file (if any) that will be played at the Receiver station when an alarm occurs. Use the Browse button to select the.wav file to be played. This feature requires a sound card and speakers installed at the Receiver station. Privileged Access Level 1 Access Privileged Access settings determine the default system privileges associated with the Privileged button in the User Security Privileges dialog. Use the check boxes to select or deselect the security privileges allowed to Privileged Access users. See Managing System Security in this chapter for more information. Level 1 Access settings determine the default system privileges associated with the Level 1 button in the User Security Privileges dialog. Use the check boxes to select or deselect the security privileges allowed to Level 1 Access users. See Managing System Security in this chapter for more information.

37 Chapter 2 Configuration 23 Level 2 Access System Level 2 Access settings determine the default system privileges associated with the Level 2 button in the User Security Privileges dialog. Use the check boxes to select or deselect the security privileges allowed to Level 2 Access users. See Managing System Security in this chapter for more information. System settings contain the defaults for a number of other features and functions. Phone Number Characters field Displays the string of characters that most modems recognize when dialing telephone numbers. Do not change these without exact knowledge of the characters your modem will recognize. Date Format group Displays the format in which dates are displayed. Select either U.S. format (MM/DD/YY) or International format (DD.MM.YY) using the selection buttons. Leased Line/Null Modem check box Displays whether leased line and null modem links are automatically connected at startup. Activate or deactivate this feature using the check box. Image Memory field Displays the amount of system memory allocated to image processing. In this field, enter a value in bytes selected from the table below. Find your total system memory in the first column and read across to find the recommended setting for your operating system. NOTE: These settings are suggestions for most users. If you experience difficulty when using these settings, call Factory Technical Support. Image Memory Preferred Settings System Memory Image Memory Windows megabytes (MB) MB Image Memory Windows NT MB MB MB

38 24 HyperScan System Installation and Operation Manual Database field Displays the current location of the Image Database in the Path field. Use the Browse button to select the proper Image Database location. Use the Advanced button to access the Advanced Database Options screen. The Advanced Database Options dialog displays database configuration information. Cyclic Database controls how the Image Database is treated when it becomes full. If Enable is unchecked (the default), recording stops when the Image Database is full. Check Enable to let HyperScan to overwrite the oldest images in the Image Database with new images; check the Preserve Alarm Images and/or Preserve Pre-Alarm Images boxes to prevent alarm and/or pre-alarm images from being overwritten. Under Image File Management, use the slider bar to select how much disk space (1% to 99%) will be preserved on your hard drive. HyperScan will consider the Image Database full when free disk space is less than that shown in Represents XX Mbytes at the bottom of this box. Use the Image File Size box to enter or select the maximum size of individual image files, in megabytes. NOTE: Image files may become slightly larger than the size selected in Image File Size. Input Buffer field Displays the current data input buffer. Do not change this value without exact knowledge of how it will affect your system. Call Technical Support for assistance. Output Buffer field Displays the current data output buffer. Do not change this value without exact knowledge of how it will affect your system. Call Technical Support for assistance. Auto Login check box Indicates whether or not the Auto Login feature is active. Activate or deactivate this feature using the check box. See Logging In in this chapter and in Chapter 3 Operating HyperScan for more information. Bubble Help check box Displays whether the bubble help feature is active. Activate or deactivate this feature using the check box.

39 Chapter 2 Configuration 25 Report Report settings affect the appearance of event log reports. Event Log group Displays the current report appearance settings. Enter the name of your Receiver in the Receiver Name field. Enter your company name and address in the appropriate fields. Enter a footer of up to 29 characters in the Footer String field. In the Log Echo subgroup, select the printer or file where you want event log information sent. Reports group Displays the current Windows applications accessed when the Custom Text Report and Custom Text/Graphic Report options are selected from the Reports menu. Select the desired applications using the Browse buttons. Auxiliary Port Auxiliary Port settings affect the half-duplex auxiliary serial channel from the Receiver to the Transmitter. See the HyperScan Module Installation Instructions for more information on the auxiliary port. NOTE: This category is only available for TX51 and newer Transmitters. Input Port field Select the port using the drop-down list. Baud Rate field Select the proper data rate using the dropdown list. Parity group Select the appropriate parity using the radio buttons. Byte Size group Select the appropriate byte size using the radio buttons. Stop Bits group Select the appropriate settings using the radio buttons.

40 26 HyperScan System Installation and Operation Manual CONFIGURING THE TRANSMITTER SITE NOTE: You MUST be connected to a Transmitter Site to access the Remote Site Configuration dialog. Transmitter site configuration involves setting the options stored in the Transmitter s memory. These settings affect site identification, security, alarm response and communications. NOTE: Remote Site Configuration is a protected feature. You must possess the Remote Devices privilege to access it. NOTE: This section deals with TX44/45 and newer Transmitters. For information on TX40 Transmitters, refer to Appendix E TX40 Configuration. CAUTION: Do NOT access the Remote Site Configuration Dialog while an alarm is in progress! Working with the Remote Site Configuration Dialog To view and change the Transmitter site configuration, click the desired link button. Then click the Configure menu and select Remote Site. The Remote Site Configuration dialog displays. Brief descriptions of the information in this dialog are listed on the following pages. For assistance with a specific field in the Default Configuration dialog, press F1 or click Help.

41 Chapter 2 Configuration 27 NOTE: The Transmitter site name must match a corresponding entry in the Receiver Site Directory. The Receiver uses the site name to determine how to handle alarm calls. Site group Displays the current Transmitter site name and telephone number (dial up and ISDN links). You can enter a site name of up to 16 characters. The telephone number appears as entered in the Site Directory and cannot be changed. NOTE: Entering zero (0) tries causes the Transmitter to bypass that telephone number. Alarm Callbacks group Displays the Receiver site telephone/isdn number(s) and a number of tries for each. If the Transmitter is offline when an alarm occurs, it dials these numbers. Enter one or more Receiver site number(s) and a tries value between 0 and 9 for each. You must enter at least one valid Receiver number to enable the Transmitter s alarm callback feature. Selecting Sequence Retry allows the Transmitter to sequence through the numbers indefinitely if no Receivers are connected on the first pass. Set the delay in minutes before restarting the sequence using the Delay scroll box. CAUTION: Do NOT change the Max Baud setting without explicit knowledge of how it will affect your system. Modem/TRA group (dial up, leased line and ISDN links only) Displays the Transmitter site modem or Terminal Rate Adapter (TRA) Type, Max Baud, Download Status, and Initialization String. Select the proper Type from the drop-down list. Enter the proper initialization string in the Initialization field. See Appendix B Advanced Link Configuration for more information. Dwell Time field (non-tx51 only) Indicates the rate at which the Transmitter switches cameras when it is not online. Enter a value between 1 and 12. CAUTION: If you change the Transmitter PIN in the Remote Configuration dialog, you MUST update the Site Directory for the Transmitter site or you will be denied access to the Transmitter. See Configuring the Site Directory in this chapter for more information. PIN field Displays the current Transmitter personal identification number (PIN). The default value is Enter a custom four-digit PIN if you wish to limit access to this

42 28 HyperScan System Installation and Operation Manual Transmitter site. See Managing System Security in this chapter for more information. Termination check box Indicates the Transmitter s camera termination status. Click the check box to toggle between all cameras terminated (check mark) and all cameras unterminated (clear). Sync Control field (TX51 only) Indicates the number of milliseconds between camera switches for establishing camera sync, if necessary. Enter a number between 0 and 255. Default is 0. Inventory group Displays the Transmitter firmware version number and revision date. Also displays a list of devices detected at the Transmitter site based on the number of installed Video Expansion modules (Cameras), Relay Control modules (Relays) and Audio Expansion modules (Audio Channels). The inventory list cannot be changed. OK button Sends all configuration information to the Transmitter. Some of your changes may not take effect until the next time you access the Transmitter. Defaults button Resets all Transmitter site configuration settings to their factory default values. When you click this button, a confirmation dialog displays. Click Yes to confirm the change and display the factory default values. Click No to cancel. Cameras button Displays the Transmitter Cameras dialog. In this dialog, you can: View and change camera names Select the type of camera (B&W or Color, NTSC or PAL) Select the type of camera control used at each camera Enable or disable the Transmitter alarm input for each camera or for all cameras Individually or globally set alarm polarity for cameras Enable or disable pre-alarm image storage for each camera or for all cameras (TX51 or newer Transmitters only) Select 1x1 or 2x2 resolution for stored pre-alarm images (TX51A or newer Transmitters only) See Camera Control Configuration in this chapter for information about accessing camera control from this dialog.

43 Chapter 2 Configuration 29 Date/Time button Displays the Date/Time dialog containing the current Transmitter site date and time settings. Enter the Transmitter site date and time in the indicated format. CAMERA CONTROL CONFIGURATION Dome or PTZ Cameras NOTE: You MUST be connected to a Transmitter Site with a controllable camera to configure Camera Control. This section describes how to configure the Receiver for camera control at your Transmitter sites. You can then configure and test your camera control systems or domes. To configure dome cameras or Pan-Tilt-Zoom-equipped cameras, do the following: 1. Select Remote Site from the Configure menu. The Remote Site Configuration dialog displays. 2. Click the Cameras button. The Transmitter Cameras dialog displays. 3. Select the camera to be configured (01 16) from the Select Camera list. 4. Click the Camera Control field. A drop-down list appears. 5. Select the appropriate camera control type for this camera from the list.

44 30 HyperScan System Installation and Operation Manual 6. Click the Configure button under the drop-down list. A dialog displays. Example of Configure Dome Dialog Box (Actual Dialog Contains Camera-Specific Fields) If the Configure button is disabled, reinstall the Camera Control portion of the software (see Chapter 1 Installation). If the Configure button is labeled Reset, it means that the proper Camera Control file for this type of camera control is not installed. Click Reset to clear the Camera Control values at the Transmitter site. Then reconfigure them. Enter the following fields, as displayed in the dialog. Press F1 or click Help for information about a specific field. NOTE: One or more of the following fields may or may not appear in the Configure Dome dialog for your camera. Camera Number Enter the camera address number which you set on the unit at installation (1 16). See the HyperScan Module Installation Instructions. Controller Number Select the module to which this camera is connected from the drop-down list. Modules are numbered by their position from the Transmitter along the VIDI Bus (01, 02, 03,... 16).

45 Chapter 2 Configuration 31 Speed Control Click the Speed Control field. A drop-down list displays the options Disable, Slow, Medium and Fast. Select the default pan-tilt speed or disable it. (If not disabled, you can override the default during operation.) For more information, see Camera Control in Chapter 3 Operating HyperScan. Presets & Relays Click the Presets & Relays field. Select one of the following options: None Presets & Relays Presets Only Relays Only Do not enable presets or relays for this camera. Enable both presets and relays for this camera. Enable presets for this camera, but no relays. Enable relays for this camera, but no presets. Patterns Check the box to enable patterns for this camera (see Camera Control in Chapter 3 Operating HyperScan). Uncheck it to disable patterns. Terminator Enter one of the following codes for the camera s RS-232 port where the modular cable connects: Port 1 = a, Port 2 = b, Port 3 = c. This letter MUST be lowercase. Monitor Number Enter a number from 1 to 5 for the camera s video output to which the monitor is connected. SensorNet Address Enter the unique SensorNet node address for the Camera Control module. If the SensorNet Type is 2 (Master/Master), enter 0; otherwise, enter a number from 17 to 255. SensorNet Type Enter the type of SensorNet device. In most cases, enter 0 for Client. In some cases, enter 1 for Master/Client or 2 for Master/Master. 7. Click OK to close the Configure dialog. The Transmitter Cameras dialog displays. 8. Repeat steps 3 through 7 for each camera.

46 32 HyperScan System Installation and Operation Manual 9. Click OK. The Remote Site Configuration dialog displays. 10. Click OK again to update the Transmitter and return to the main screen. Multiplexers You can use HyperScan to record images from one or more multiplexers. The Receiver treats the multiplexer as a single camera, and the Multiplexer Control feature allows you to interact with the multiplexer as if you were operating a Multiplexer Remote Control Panel. See the HyperScan Module Installation Instructions for information on installing multiplexers as part of your Transmitter site. To configure a Transmitter site for multiplexer control in the Receiver Site Directory, do the following: 1. Select Remote Site from the Configure menu. The Remote Site Configuration dialog displays. 2. Click the Cameras button. The Transmitter Cameras dialog displays. 3. Select the camera input to which the multiplexer is connected (01 16) from the Cameras list. 4. Click the Camera Control Type field. A drop-down list appears. 5. Select Multiplexer from the list. 6. Click the Configure button under the drop-down list. The Configure Multiplexer dialog displays. If the Configure button is disabled, reinstall the Camera Control portion of the software (see Chapter 1 Installation).

47 Chapter 2 Configuration 33 If the Configure button is labeled Reset, it means that have the proper Camera Control file for controlling this type of camera control is not installed. Click Reset to clear the Camera Control values at the Transmitter site. Then reconfigure them. Enter the following fields, as displayed in the dialog. Press F1 or click Help for information about a specific field. Mux Type Select the type of multiplexer from the drop down list. Mux Chain Select the multiplexer s position along the daisy-chain from the drop-down list. See the HyperScan Module Installation Instructions for information on daisy-chaining. Controller Number Select the module to which the multiplexer or chain of multiplexers is connected from the drop-down list. Modules are numbered by their position from the Transmitter along the VIDI Bus (01, 02, 03,... 16). 7. Click OK to close the Configure Multiplexer dialog. The Transmitter Cameras dialog displays. 8. Repeat steps 3 through 7 for each multiplexer. 9. Click OK. The Remote Site Configuration dialog displays. 10. Click OK again to update the Transmitter and return to the main screen.

48 34 HyperScan System Installation and Operation Manual MANAGING SYSTEM SECURITY Transmitter Site Security Maintaining an Open Transmitter Site Maintaining a Closed Transmitter Site The Receiver s internal security system is based on user names, passwords, privileges and Transmitter site PIN numbers. Transmitter site security is provided by the site PIN. This fourdigit number is requested by the Transmitter upon connection. If the calling Receiver does not possess the correct PIN, it will not connect. The default Transmitter PIN is Until it is changed, the Transmitter remains open to all calling Receivers. Such public Transmitter sites can be useful for demonstration purposes or where the caller s identity is of no concern. By customizing the Transmitter s PIN (setting it to other than 1234), you close it to all Receiver sites that do not possess the new PIN. We recommend using a custom PIN, even if your application only uses a single Receiver. Enter the four-digit PIN in the PIN field of the Remote Site Configuration dialog. See Configuring the Transmitter Site in this chapter for more information. Once you have given the Transmitter a new PIN, update the Site Directory at the Receiver (see Updating the Site Directory PIN Field below). Give the new PIN to all Receiver sites that will access the Transmitter. Updating the Site Directory PIN Field When a Transmitter site PIN is changed, the Site Directory must be updated at every Receiver that connects with the Transmitter. Enter the new Transmitter PIN in the PIN field under the Site Information category of the Site Directory dialog. See Editing a Transmitter Site earlier in this chapter. NOTE: Do NOT change the number in the PIN field of the Site Directory until after you have changed it in the PIN field of the Remote Site Configuration dialog. Updating the Receiver s Site Directory does not affect the PIN at the Transmitter site. It simply ensures that the PIN used by the Receiver agrees with the PIN used by the Transmitter.

49 Chapter 2 Configuration 35 Receiver Site Security Working with the Security Dialog Receiver site security is protected by a system of user names, passwords and privileges maintained by the system administrator. The administrator grants system privileges (rights) to user names which are password-protected. See Logging In in this chapter and in Chapter 3 Operating HyperScan. To view and change the user list, click the Configure menu and select Security. The Security dialog appears, displaying the current user list. From here, you can add, edit or delete user names. NOTE: System security is a protected feature. You must possess the Security privilege to access it.

50 36 HyperScan System Installation and Operation Manual Adding a User To add a name to the user list, click Add. The User Security Privileges dialog appears. Complete the following steps: 1. Enter a user Name of up to 16 characters. 2. Enter a Password of between five and nine characters. NOTE: The Level field shows the set of security privileges most recently assigned to this user (Custom Access for new users) and cannot be changed by the operator. 3. Select the user s privileges using the check boxes. Level 1 privileges serve as the default set. You can select other default privilege sets by clicking Privileged, Level 1 or Level 2. (See Configuring System Defaults in this chapter for information on setting default privileges.) Click Restore if you need to return the privilege settings to their original state (before changes). 4. Click OK to save the settings and close the dialog, or click Cancel to cancel the add operation.

51 Chapter 2 Configuration 37 Editing a User To view or change the settings for a current user, select the user s name and click Edit. The User Security Privileges dialog appears, with the Level field showing the most recently assigned set of privileges. Make any required changes and click OK to save the settings and close the dialog. To return the privilege settings to their original state (before changes), click Restore. NOTE: The user name SYSTEM is intended for use by the system administrator and is automatically granted all system privileges. This user name cannot be changed. However, its default password (SYSTEM) can and should be changed to protect system integrity. Deleting a User To remove a name from the user list, select the name and click Delete. A confirmation dialog displays. Click Yes to confirm the deletion. NOTE: The user name SYSTEM is intended for use by the system administrator and cannot be deleted from the user list. Also, the user currently logged in cannot be deleted.

52 38 HyperScan System Installation and Operation Manual Chapter 3 Operating HyperScan STARTING THE RECEIVER SOFTWARE LOGGING IN Auto Login To start the Receiver software, do one of the following: Double-click the HyperScan icon on your desktop; or Click the Start button, then click Programs, then click the folder labeled HyperScan 2.3. Finally, click the HyperScan icon. When Auto Login is activated, the Login dialog is bypassed and the Receiver is accessible immediately on startup. You are automatically logged in as the user System. This feature is controlled by the Auto Login check box in the System category of the System Defaults window. See Changing System Defaults in Chapter 2 Configuration for more information. NOTE: DEACTIVATE Auto Login if more than one person will use the Receiver. The Login dialog is crucial to maintaining proper security and event logging on a multiuser system. Manual Login When Auto Login is deactivated, users must log into the system at the Login dialog. To access the Receiver software, enter your user Name and Password (either uppercase or lowercase) and click OK. You are granted access with all the system rights assigned to your user name. If you enter incorrect login information, an alert dialog appears, indicating which information is not valid. Click OK to try again or press F1 for help. If you continue to be unsuccessful, contact your system administrator for assistance. NOTE: SYSTEM is the default password for the user name SYSTEM. See Managing System Security in Chapter 2 Configuration for information about changing this password.

53 Chapter 3 Operating HyperScan 39 ESTABLISHING LINK CONNECTIONS Monitoring the Link Status Indicators The link connection procedure is the same for all link types, which simplifies the connection process. You can connect one, several or all links simultaneously, even if your system is configured for several different link types. A link status indicator is located above each link button, making it easy to track the status of each link. The color indicates the state of the link as follows: Gray Yellow Green Red Light Blue The link is not configured and cannot be used. The link is configured and a communication device has been detected. You may use this link. The link is connected. You may start camera selection and image display. The link is in an alarm condition. Follow the procedures for an alarm condition. See Alarm Operation later in this chapter for more information. A minor data error occurred on the communication link. The system is trying to reestablish data flow. Medium Blue The communication link has been temporarily lost. If it cannot be reestablished (typically within 5 30 seconds), disconnect the link (if still connected), reset it and then reconnect it. See Disconnecting Links and Resetting Links later in this chapter. Dark Blue The link is downloading pre-alarm images and will not respond to user commands or alarms (TX51 only). When a link is online, you may click its status indicator at any time to download a new training image for each camera (see Training Images vs. Delta Images in this chapter). This will often clear a Light Blue or Medium Blue condition. When a link is offline and the status indicator is yellow, you may click it to connect the link (see Establishing a Single Link Connection).

54 40 HyperScan System Installation and Operation Manual Establishing a Single Link Connection To establish a single link connection, do the following: 1. Click any link button that displays a yellow status indicator. 2. Select Links from the menu bar. A drop-down menu displays. Select Dial/Connect Selected Link. The Connect Selected Link dialog displays. You may also click the link s yellow status indicator to display this dialog. 3. Select the site to connect from the list of available sites in the Link drop-down list box. Click the down arrow and select the desired site. For leased line and null modem links, the site assignment is fixed during link configuration. See Configuring Links in Chapter 2 Configuration for instructions on how to change this site assignment. 4. Click OK to initiate the connection process. The Link Connection Status window displays, showing the link s status messages (see Appendix D Communication Status Messages and Chapter 6 Troubleshooting for a list of messages). NOTE: If an error appears, note the error and click OK to close the Link Status dialog box. Then refer to Chapter 6 Troubleshooting to determine what to do. If you still cannot connect to your site after following the troubleshooting instructions, contact Factory Technical Support 5. When the link is established, the Link Connection Status dialog disappears and the status indicator for the connected link turns green.

55 Chapter 3 Operating HyperScan 41 Establishing Multiple Link Connections To establish more than one link connection at the same time, do the following: 1. Click the Links menu and select Dial/Connect All Links. The Connect All Links dialog displays, showing the status of each link and the last site assigned to each link. 2. On links with yellow indicators, select the desired sites for connection in each link s drop-down list box (except for leased line and null modem links, whose site assignments are fixed). 3. Click OK to initiate the connection process. The Link Connection Status window displays, showing the links status messages (see Appendix D Communication Status Messages and Chapter 6 Troubleshooting for a list of messages). NOTE: If an error appears, note the error and click OK to close the Link Status dialog box. Then refer to Chapter 6 Troubleshooting to determine what to do. If you still cannot connect to your site after following the troubleshooting instructions, contact Factory Technical Support 4. When the links are established, the Link Connection Status dialog disappears and the status indicators for all connected links turn green. Managing Site Groups A convenient Site Group feature lets you save link-to-site assignments for later use. This feature simplifies the connection process in situations requiring frequent calls to specific groups of Transmitter sites. Refer to Working with Transmitter Site Groups later in this chapter for more information.

56 42 HyperScan System Installation and Operation Manual CONTROLLING THE IMAGE DISPLAY The Image Display occupies the main display area of the Receiver screen. It can display images in two modes and several formats. The Image Display is controlled by: Site Directory Display/View settings Display Control buttons The Cameras Popup menu The Image Display Popup menu Site Directory Display/View Settings Display Control Buttons Site Directory Display/View settings affect the display of normal and alarm images received from the selected site. Access these settings from the Site Directory dialog. The six Display Control buttons on the Control Panel override the Site Directory Display/View settings. Use them to select the display mode and view for images received from the selected site. 1x1 2x2 3x3 4x4 Single/Hyper View Full Screen Selecting the Display View The 1x1, 2x2, 3x3 and 4x4 display buttons select the display view for the currently selected link. To change views, click the desired link button to select the site. Then click the desired view icon. The Image Display changes accordingly. NOTE: The 3x3 and 4x4 views are not available in Hyper View mode.

57 Chapter 3 Operating HyperScan 43 Selecting the Display Mode In Single View mode, the Image Display is dedicated to one Transmitter site. The Receiver displays only the site connected to the currently selected link. Other sites (Quad Link operation) remain connected in the background. To display another site, click the appropriate link button. All four display views (1x1, 2x2, 3x3 and 4x4) are available in the Single View mode. In Hyper View mode, the image window displays all connected Transmitter sites. The Image Display divides into four quadrants one for each Transmitter site (as shown below). Only the 1x1 and 2x2 display formats are available in Hyper View mode. Click the Hyper View Mode button to toggle between the Single View display mode and the Hyper View display mode.

58 44 HyperScan System Installation and Operation Manual In Full Screen mode, the Image Display area of the main window fills the screen and all user controls are hidden. The Image Display Popup menu is still available by right-clicking on any image. To enter Full Screen mode, choose the display mode and display format. Then click the Full Screen Mode button. NOTE: Although alarms are processed normally in Full Screen mode, they cannot be acknowledged while Full Screen mode is active (see Acknowledging an Alarm in this chapter). You must exit Full Screen mode to acknowledge an alarm. To exit Full Screen mode, do one of the following: Right-click the image display and select Exit Full Screen Mode. Press the ESC key.

59 Chapter 3 Operating HyperScan 45 Displaying Camera Images The CAMERAS area of the Control Panel is shown below. Icons on camera buttons indicate available cameras. Select All Cameras Camera Buttons Deselect All Cameras Available Camera To view images from one or more cameras, click the desired camera buttons. The selected buttons turn green, and images from the selected cameras appear in the Image Display in camera number order. Your selection only affects the currently selected link. To view images from another camera, click the corresponding camera button. To stop viewing images from a camera, click off its corresponding button. Click the Select All Cameras button to select all active cameras, which is faster than selecting all available cameras one at a time. Click the Deselect All Cameras button to deselect all active cameras, which is faster than clicking off all selected cameras one at a time. When receiving images, the Receiver continuously checks each input for a video signal. If a signal is not present or is lost, the message No Video is displayed over a color bar test pattern in the Image Display, and that camera is deselected.

60 46 HyperScan System Installation and Operation Manual Images continue to display until one of the following occurs: Suspend All Sequencing or MultiFrame Camera is selected from the Cameras Popup menu (see Cameras Popup Menu, below), all camera buttons are clicked off, an alarm is detected by the system (see Receiver Alarm Response in this chapter), or the Deselect All Cameras button is clicked. Training Images vs. Delta Images Received images come in two varieties: training images and delta images. A training image is an image that is downloaded from the Transmitter site in its entirety; every pixel in the camera s view is encoded and sent to the Receiver. Because images can contain a great deal of information, training images can take as long as a few seconds to download. A delta image is also called an update image, because only the parts of the picture that have changed from the previous image are sent. Since less of the picture is being sent, delta images transmit much faster than training images. When a camera first begins to display, the initial image is a training image. From there, delta images are sent as updates to the training image. Cameras Popup Menu The Cameras Popup menu provides additional display features. Move the mouse over the title CAMERAS and click the right mouse button. The following options are available: MultiFrame Camera CAUTION: Do NOT choose MultiFrame Camera while an alarm is in progress! Communication conflicts may occur. The MultiFrame Camera feature displays sequential images from the selected camera in multiple Image Display panes, starting from the top left. This feature lets you track activity from a specific camera.

61 Chapter 3 Operating HyperScan 47 In Single View, this feature is available in 2x2, 3x3 and 4x4 display formats. In Hyper View, it is only available in the 2x2 display format. To access this feature: 1. Select the desired link and display format. 2. Select MultiFrame Camera from the Cameras Popup menu. The title MULTIFRAME CAMERA replaces CAMERAS. 3. Click any active camera button. The button turns green and images from the camera display sequentially in each pane of the Image Display. When you select a different camera, the Image Display clears, and images from the new camera display in sequence. 4. When you finish using the MultiFrame Camera feature, select MultiFrame Camera again from the Cameras Popup menu. The title CAMERAS replaces MULTIFRAME CAMERA. Sequence All Sites/Cameras The Sequence All Sites/Cameras feature provides a shortcut for Hyper View mode when two or more links are connected. It quickly displays images from all available cameras at all connected sites. This shortcut eliminates the process of selecting each active link and its camera buttons individually. To access this feature: 1. Connect to the appropriate sites. 2. Select Hyper View mode by clicking the Hyper View button. The Image Display switches to Hyper View mode. 3. Select Sequence All Sites/Cameras from the Cameras Popup menu. Images will display from all active cameras at each site. Suspend All Sequencing Select Suspend All Sequencing to stop displaying images. This shortcut eliminates the process of clearing all camera buttons for each active link.

62 48 HyperScan System Installation and Operation Manual Image Display Popup Menu The Image Display Popup menu provides quick access to a variety of image control and adjustment options. To display it, move the mouse over an image in the Image Display and click the right mouse button. The following options are available: Copy Image Copy View Hold Image Release Image Camera Control Copy Image copies the selected image to the Windows Clipboard. The image can then be used in other Windows applications. See Creating Text and Graphic Reports later in this chapter. Copy View copies the entire Image Display (view) onto the Windows Clipboard. It can then be used in other Windows applications. See Creating Text and Graphic Reports later in this chapter. Hold Image freezes the selected image and marks it with a yellow border. This does not affect any save option (Save All or Save Alarmed). Received updates are still saved to disk. Clicking the left mouse button also holds the image. Release Image unfreezes the selected image and removes the yellow border. Clicking the left mouse button also releases the image. Camera Control is available if the selected camera is equipped for remote operation. Select it to display the Camera Control dialog. See Camera Control later in this chapter for more information.

63 Chapter 3 Operating HyperScan 49 Camera Adjust Zoom to Full View Restore Previous View Enter PIP Mode Camera Adjust lets you correct the brightness, contrast and color characteristics of images received from suitably equipped Transmitter sites. Select it to display the Camera Adjust dialog. See Camera Adjustment later in this chapter for more information. Zoom to Full View changes the Image Display to the 1x1 display format. Selecting it has the same effect as clicking the 1x1 button. A double-click on the image also zooms to full view. Restore Previous View is available for zoomed images only. Select it to return to the prezoom view. A double-click on the image also returns the Image Display to the prezoom view. Enter PIP Mode creates a picture-in-picture (PIP) view. When you select this option, the selected camera displays in the 1x1 format overlaid with a special PIP window which displays all other selected cameras in sequence. PIP mode lets you monitor one camera closely while viewing all other selected cameras. NOTE: You can position the PIP window anywhere in the Image Display. Simply click and drag the PIP title bar to another location. Preparing a PIP display involves the following steps: 1. Click the 1x1 button. 2. Select the camera for 1x1 display. 3. Right-click the Image Display to show the Image Display Popup menu. 4. Select Enter PIP Mode. The PIP window appears. 5. Select the cameras you wish to view in the PIP window. The PIP window displays those cameras in sequence. Exit PIP Mode Exit PIP Mode cancels the PIP display. Select it to close the PIP window and resume full display of all selected cameras. You can also close the PIP window by double-clicking its control menu box (upper-left corner).

64 50 HyperScan System Installation and Operation Manual Generate Alarm Retrieve Images As Generate Alarm creates an alarm condition for the selected camera, just as if it had occurred at the Transmitter site. See Generating an Alarm later in this chapter for more information. Retrieve Images As determines the resolution at which images are received and saved. It lets you adjust the trade-off between image quality and speed. The available settings are: Match Display Images are received and saved at the resolution of the current view (3x3 view saves as High Speed Resolution). It provides the best images quickly in all views. The disk space required by images saved with this setting depends on the view selected. High Resolution Images are received and saved at the highest resolution. This setting slows reception in the 2x2, 3x3 and 4x4 displays. Images saved with this setting require the most disk space. Normal Resolution Images are received and saved at an average resolution. This setting slows reception in the 3x3 and 4x4 displays. 1x1 display images appear faster but are of lower quality. Images saved with this setting require less disk space than High Resolution images. High Speed Resolution Images are received and saved at the lowest resolution. This setting provides the fastest 1x1 and 2x2 display images, but with the lowest quality. Images saved with this setting require less disk space than Normal Resolution images. Enter Full Screen Mode Select the Retrieve Images As setting that represents the best combination of image speed and quality for your needs. Select this option to activate Full Screen mode. See Selecting the Display Mode earlier in this chapter.

65 Chapter 3 Operating HyperScan 51 ALARM OPERATION Alarm Response HyperScan can be integrated easily into an existing or newly installed alarm system. Connect your two-wire alarm leads to the Transmitter or Video Expansion module alarm inputs. Refer to the HyperScan Module Installation Instructions for information about alarm connections. The Receiver and Transmitter share the alarm processing task. The Transmitter detects the alarm event, captures images and sends them to the Receiver. The Receiver alerts the user to the alarm, displays the alarm images and (if so configured) saves the images to the image database (see Saving Images in this chapter). Several factors determine the system s response to specific alarm events. These include: Link type Site alarm handling settings Remote site configuration settings User alarm access privileges Link Type Alarms on dial up and ISDN links are processed immediately if the Receiver and Transmitter are connected when the alarms are generated. Otherwise, the Transmitter automatically dials the Receiver to establish a connection. If the site is so configured, the connection will be broken automatically once the alarm has been processed. This releases the Receiver to process the next alarm call, if any. Alarms on leased line and null modem links are processed immediately. Once the alarm is processed, the connection is maintained. CAUTION: Never Hangup/Disconnect a leased line or null modem link to a Transmitter site with alarm connections. Alarms will not be reported while the link is disconnected. Site Alarm Handling Settings The Receiver processes alarms from each Transmitter site based on the alarm handling option settings for that site. When you customize these settings, you change the way the Receiver responds to site alarms.

66 52 HyperScan System Installation and Operation Manual Remote Site Configuration Settings CAUTION: Do NOT access the Remote Site Configuration dialog while an alarm is in progress! The Transmitter s response to alarm events is affected by the Alarm Callback options (see Configuring the Transmitter Site in Chapter 2 Configuration for more information). These settings determine which Receiver(s) the Transmitter will try to contact when an alarm occurs and how many times it will try to connect. User Alarm Access Privileges Transmitter Site Alarm Response When an alarm occurs, your alarm access privileges determine your options during the event (see Alarm Handling in this chapter for more information). The Transmitter associates each alarm input with the corresponding camera input. For example, when an alarm event occurs at alarm input 3, the Transmitter assumes that Camera 3 covers the proper area. In general, when an alarm occurs, the Transmitter: 1. Activates the alarm out output (see the HyperScan Module Installation Instructions). 2. Immediately captures three alarm in progress images (at one-second intervals) from the associated camera input if the site is not online with a Receiver. If the Transmitter is already online with a Receiver, it will capture one alarm in progress image. NOTE: In the event of multiple simultaneous alarms, the alarm in progress images will be captured from the lowest numbered alarm camera. For example, if alarms occur on Cameras 1 and 3, the three alarm in progress images will be captured from Camera Calls the first Receiver site telephone number stored in memory (dial up and ISDN links only), if not already connected (see Configuring the Transmitter Site in Chapter 2 Configuration for more information). If the connection fails for any reason, the Transmitter: a. Redials until connected or until the Number of Tries is exhausted. b. Dials the next Receiver site telephone number in the list. 4. Sends all alarm in progress images to the Receiver.

67 Chapter 3 Operating HyperScan 53 If the Transmitter fails to reach any Receiver on the first pass through the list, and Sequence Retry is not selected, the Transmitter resumes normal operation. The alarm in progress images remain in Transmitter memory until: The next connection, at which time the stored alarm images are sent to the calling Receiver, or A new alarm occurs on a higher priority (lower numbered) camera, at which time new alarm in progress images replace the old ones. Receiver Site Alarm Response An alarm event can occur while the Receiver is either offline (disconnected) or online (connected). When offline, the Receiver s default response is to answer the Transmitter call, process the event and disconnect. When online, the Receiver s default response is to process the event and resume normal operation. You can change these default actions by editing the Site Directory. (See Configuring the Site Directory in Chapter 2 Configuration for more information.) When an alarm occurs, the Receiver: 1. Starts the alarm session timer. 2. Sounds an audible warning. 3. Changes the corresponding link status indicator from green to red. 4. Changes the corresponding CAMERAS button(s) from green to red. 5. Displays the Alarm In Progress dialog. 6. Continues to receive alarm pictures until the alarm duration timer expires or the alarm is acknowledged. NOTE: If the Alarm Duration in the Site Configuration settings is 0, the Receiver will only process the alarm in progress images captured by the Transmitter. No further images will be processed as alarm images and, depending on your settings, the Receiver may disconnect immediately after processing the alarm in progress images.

68 54 HyperScan System Installation and Operation Manual Depending on the Alarm Handling settings in the System Default and Site Directory dialogs, the Receiver may also: 1. Switch to Single View or Hyper View mode. 2. Switch to the 1x1, 2x2, 3x3 or 4x4 display format. 3. Display the border of the alarm image(s) in red. 4. Save alarm images to the Image Database. 5. Download and save pre-alarm images to the Image Database. 6. Hang up the connection at the end of the alarm session in order to process the next alarm call (dial up or ISDN) if the Transmitter initiated the connection. The Receiver s response to alarm events is also affected by user alarm access privileges. See Receiver Site Security in Chapter 2 Configuration and Alarm Handling below for more information. Alarm Duration The duration of an alarm event depends on three factors: The number of alarms that occur at the Transmitter site The times at which those alarms occur The setting in the Duration - Minutes field of the Receiver Alarm Handling settings for the site When an online alarm occurs (i.e., when the Transmitter and Receiver are already connected), the Alarm timer in the lower right corner of the screen begins counting down from the site s Duration - Minutes setting (the default is one minute). During this time, one alarm in progress image and any updates to this image are transmitted to the Receiver. When an offline alarm occurs, the Transmitter connects to the Receiver and begins downloading its three alarm in progress images. The Alarm timer displays the message Alarm In Progress. Once the alarm in progress images are downloaded, the Alarm timer begins counting down from the site s Duration - Minutes setting (the default is one minute). During this time, updates to the last alarm in progress image are transmitted to the Receiver.

69 Chapter 3 Operating HyperScan 55 The Duration - Minutes setting applies to each camera. In the case of alarms on multiple cameras, each camera is only in an alarm state for the length of time specified in Duration - Minutes. However, the total alarm session time may exceed the Duration - Minutes setting if multiple alarms occur at different times. It can last as long as sixteen times the Duration - Minutes setting if alarms occur at the right intervals at every possible camera input. For example, say the Duration - Minutes setting is one minute. If an alarm occurs on Camera #3, the Alarm timer starts counting down from 1:00. If no other alarms occur during that minute, the alarm state expires. However, if a new alarm occurs on Camera #1 when the Alarm timer is at 0:43, then the Alarm timer is reset to 1:00 and the countdown begins again. This process repeats for each new alarm on a different camera. However, if Camera #3 has another alarm before the Alarm timer reaches 0:00, the timer is not reset to 1:00, because Camera #3 has already had a previous alarm. If Duration - Minutes is 0 (zero), then the Transmitter does not send any updates to the alarm in progress images to the Receiver. Once the Receiver has finished processing the alarm in progress images, it returns to its previous state. Depending on your settings, this may include disconnecting the link with the Transmitter. Alarm Handling By default, one of two Alarm In Progress dialogs displays when an alarm occurs. Your options for handling the alarm are determined by your alarm access privileges. If you do not wish to override the alarm, or if you do not possess the Override Session privilege, the alarm is processed automatically based on current alarm handling settings. At the expiration of the alarm session, the Receiver returns to the state it was in before the alarm began. NOTE: If you are not present when an alarm occurs, the event is processed automatically, based on current alarm handling settings. CAUTION: Do NOT choose MultiFrame Camera from the Cameras Popup menu while an alarm is in progress! Communication conflicts may occur.

70 56 HyperScan System Installation and Operation Manual Overriding an Alarm (with Security Privileges) If you possess the Override Session privilege, the following Alarm In Progress dialog prompts you to take control of the alarm event. Click OK to override the alarm. The dialog closes and returns full system control to you. If you do not wish to take control of the alarm, do nothing. The alarm is processed automatically based on current alarm handling settings. If you also possess the Always Take Control privilege, then the Alarm In Progress dialog does not appear. You are in immediate control of the alarm session. Overriding an Alarm (without Security Privileges) If you do not possess the Override Session privilege, the following Alarm In Progress dialog displays. If you do not wish to take control of the alarm, do nothing. The alarm is processed automatically based on current alarm handling settings. When the alarm session expires, the Receiver returns to the state it was in before the alarm began. If you wish to take control of the alarm, click the Change Login button. The following Alarm In Progress dialog displays.

71 Chapter 3 Operating HyperScan 57 When a new user who possesses the Override Session privilege logs in (enters Name and Password and clicks Accept), the following Alarm In Progress dialog displays. Click OK to override the alarm. The dialog closes and gives full system control to the new user. To log in a different user, enter the new Name and Password and click Accept. If the new user possesses the Override Session privilege, the Alarm In Progress dialog at the top of this page displays again. Otherwise, the Alarm In Progress dialog at the bottom of the previous page (without the OK button) displays again. Acknowledging an Alarm Once the Alarm In Progress dialog has been cleared, but before the alarm session timer expires, the alarm may be acknowledged. An acknowledged alarm event is considered under control and is canceled. To acknowledge an alarm, click the corresponding red camera button. The Acknowledge Alarm dialog asks for confirmation. Click OK to confirm the action. The dialog closes and returns the camera to its normal (nonalarm) state.

72 58 HyperScan System Installation and Operation Manual Disabling an Alarm If you possess the Local Alarm Disable privilege, you may disable an alarm for the balance of the session. When an alarm is disabled, the Receiver ignores all further alarms at the selected camera until you disconnect from the site. To disable an alarm, you must first acknowledge it. Click the corresponding red camera button to display the Acknowledge Alarm dialog. Select Disable alarm for remainder of session. (If the option is not available, you do not possess the Local Alarm Disable privilege.) Click OK to confirm the action and close the dialog. The camera returns to its normal (nonalarm) state and ignores all further alarms until you disconnect. See also Configuring the Transmitter Site in Chapter 2 Configuration and Controlling the Transmitter Site later in this chapter for more information on disabling alarms. Generating an Alarm You can manually generate an alarm event for a displayed camera anytime during a connection. Generated alarms are treated as true alarm events and are processed exactly the same. This feature lets you document any scene or activity of interest. To generate a local alarm, right-click the camera image of interest and select Generate Alarm from the Image Display Popup menu. The Receiver immediately begins processing the selected camera as if it were in an alarm state at the Transmitter site. All normal alarm handling processing options apply.

73 Chapter 3 Operating HyperScan 59 SAVING IMAGES The image saving feature lets you capture images during processing for later use and evaluation. When you select the Save All Images, Save Alarm Images or Save Pre-Alarm Images button, received images are saved to the Image Database. NOTE: The image saving options are a protected feature. You must possess the Save Images privilege to change them. You can recall and view saved images with ImageReview. See Chapter 5 ImageReview for more information. Setting the Image Save Option Site Configuration Settings Image Save Option Buttons The Image Save option for each site is determined by the Site Configuration settings and the Image Save Option buttons on the main screen. The Image Save Preference group is located in the Alarm Handling category of the Site Configuration dialog. It determines what images from that site are saved to the Image Database by default. Select the desired setting using the drop-down list. See Configuring the Site Directory and Changing System Defaults in Chapter 2 Configuration. NOTE: The Image Save Option buttons only affect the currently selected link. To change the Image Save option while connected to a Transmitter site, first click the desired link button. Then click one of the following buttons located at the bottom of the Control Panel: Save All Images Save Alarm Images Click this button to save all images to the image database. Click this button to save only alarm images to the image database. Images are only saved to the Image Database if one or both buttons are selected.

74 60 HyperScan System Installation and Operation Manual Saving Pre-Alarm Images Receiver Initiated Calls NOTE: Pre-alarm image saving is only available with TX51 or newer transmitters. To save pre-alarm images while online with a Transmitter, click the Save Pre-Alarm Images button at the bottom of the control panel. The Save Pre-Alarm Images dialog displays the names of all cameras at the site, the number of pre-alarm images available for download and the number of images currently selected for download. You may change the number of pre-alarm images downloaded using the Modify Selection box. Press Select All to match the number of Selected Images to the number of respective Available Images. Press Clear All to set all Selected Images to zero. Click Cancel to exit the Save Pre-Alarm Images screen without downloading any pre-alarm images, or click OK to begin pre-alarm image download. NOTE: While pre-alarm images are downloading, alarms will not be reported on the link, and cameras will not display live images.

75 Chapter 3 Operating HyperScan 61 When you click OK, the Receiving Images for [Site] screen displays, where [Site] is the name of your Transmitter site. The graphic indicates the progress of each image. The status bar indicates the progress of the overall download. The modem icon indicates the status of the download operation: three green lights indicate that an image is being received; two green lights and one red light indicate that the Receiver is asking the Transmitter to send the next image; three red lights indicate an error or no data on the link. NOTE: If a pre-alarm image download is interrupted and started again, duplicates of some images may be stored in the Image Database. If the Cancel button is pressed before the download is complete, images already collected will be stored in the Image Database, and the images that were not downloaded will remain in the Transmitter memory. You must select Save Pre-Alarm Images again to collect the remaining images. Transmitter Initiated Calls To automatically save pre-alarm images when a Transmitter initiates an alarm call, select Save Pre-Alarm if TX Initiated Call under the Alarm Handling category of the Site Configuration dialog for the site. See Configuring the Site Directory in Chapter 2 Configuration.

76 62 HyperScan System Installation and Operation Manual Monitoring Disk Space The system monitors the hard disk and displays the amount of data stored in the Disk Usage status gauge. The Receiver will not use any of the hard disk space selected under Image File Management in the Advanced Database Options for image storage (see Database field under the System category of Changing System Defaults in Chapter 2 Configuration). The Disk Usage status bar is color-coded to remind you when available database storage space is getting low. Green Status Bar More than 25% of total allocated storage space is available. Yellow Status Bar 13% 25% of total allocated storage space is available. Red Status Bar Blue Status Bar 12% or less of total allocated storage space is available. The system s image database is full. If Cyclic Database is enabled, new images are being recorded over old images. If Bubble Help is active (see Changing System Defaults in Chapter 2 Configuration), position the pointer over the Disk Usage status bar to display the precise amount of available hard disk space. To obtain more storage space, back up and delete images from the Image Database. Refer to Chapter 5 ImageReview.

77 Chapter 3 Operating HyperScan 63 CAMERA CONTROL Dome or PTZ Camera Control The Camera Control feature lets you remotely adjust camera, lens and relay settings at suitably equipped Transmitter sites. You can control camera pan and tilt; adjust lens zoom, focus and iris; control momentary and latching relays (if supported by your camera); select automatic panning (if supported by your camera); and save preset position settings for instant recall (if supported by your camera). To change the position or lens setting of a camera, or to set or reset an auxiliary relay, right-click the image area of the desired camera. The Image Display Popup menu appears. Select Camera Control to display the Camera Control dialog. (If the Camera Control option is gray, the camera is not configured for Camera Control.) This dialog contains a special Image Display window, a Control Station and display control icons. NOTE: The Camera Control dialog only displays the Speed, Relay, Preset and Pattern features available for the selected camera.

78 64 HyperScan System Installation and Operation Manual Image Display Display Controls The Image Display shows images from the selected camera at Normal, Fast or Small resolution, as determined by the display controls. It features a status bar, the site name (top) and the camera name (bottom). The display control buttons determine how the Image Display shows images from the selected camera. They include: Refresh button Click to update the display by retrieving a new training image from the Transmitter. Speed buttons Click one of these buttons to select the speed at which the camera control unit will respond to pan-tilt commands. If the camera pans too fast, select Slow to decrease the panning speed. If your camera pans too slowly, select Fast to increase the panning speed. The default is determined by the configuration of the camera control device. NOTE: Speed buttons only display if they are configured for this camera. Slow Medium Fast Selects a slow panning speed. Selects a medium panning speed. Selects a fast panning speed. Resolution buttons Click one of these buttons to select the resolution of the display images: Normal Fast Small Displays images at normal resolution. Displays images at high speed resolution. Displays images at high speed resolution in a smaller window. Choose the speed and resolution settings that provide satisfactory images at an acceptable rate.

79 Chapter 3 Operating HyperScan 65 Control Station The Control Station contains buttons that control pan-tilt positioning, lens settings (on cameras equipped with a power lens), position presets, auxiliary relay operation and pattern execution (if so equipped). These buttons (left to right) are: Zoom In/Zoom Out Click to zoom closer to the subject or farther from the subject. Focus In/Focus Out Click to adjust the lens focus. Iris Open/Iris Close Click to adjust the lens aperture. Pan/Tilt Click the left or right portions of the Pan-Tilt button to turn the camera left or right. Click the upper or lower portions of the Pan-Tilt button to tilt the camera up or down. Click the center of the Pan-Tilt button to stop all camera movement. NOTE: The Presets, Relays and/or Patterns buttons will only display if these features are configured for this camera. Presets/Relays/Patterns Click the radio button corresponding to the mode you wish to enter. For information on setting presets, refer to Setting Presets below. For information on configuring patterns, refer to Configuring Patterns below. Preset (1 3, drop-down list) Click the Presets radio button. The caption changes to GoTo Preset. Click the button for the desired preset location. To select preset #4 or higher, or to select automatic panning, click the down-arrow, select the preset and click the button under the dropdown list. NOTE: The drop-down list displays all available presets for this camera. Relays (1 4) Click the Relays radio button, then click the button of the relay to set. Relays 1 and 2 are latching (click once to set, click again to reset). Relays 3 and 4 are momentary (click and hold to set, release to reset). Patterns (1 4) Click the Patterns radio button. The caption changes to Run Pattern. To run a pattern, click the button for the pattern you wish to run. To go to the beginning point of a pattern without running it, click the GoTo button under Function, then click the button for the pattern to whose beginning point you wish to go.

80 66 HyperScan System Installation and Operation Manual Setting Presets Presets let you quickly move your camera to one or more specific positions and settings. To set a preset, perform the following steps: 1. Select the camera and enter the Camera Control dialog. 2. Click the Presets radio button, then click the Set radio button under Function. The caption changes to Set Preset. 3. Use the camera positioning and lens controls to place the camera in the desired position. 4. Assign the preset. To assign preset #1, #2 or #3 to this position, click the appropriate button (1, 2 or 3). To assign a higher preset, click the down-arrow button and select the appropriate preset number. Then click the button under the drop-down list. 5. Repeat steps 3 and 4 for each additional preset. 6. When finished, click the GoTo button under Function. The caption changes to GoTo Preset. 7. Click OK to exit the Camera Control dialog. 8. Repeat steps 1 through 7 for each additional controllable camera. Configuring Patterns Patterns let you set up prerecorded movements and positions for certain kinds of controllable cameras. To configure a pattern, perform the following steps: 1. Select the camera and enter the Camera Control dialog. 2. Click the Patterns radio button, then click the Start Def radio button under Function. The caption changes to Start Pattern, and button 4 becomes disabled. 3. Click button 1, 2 or 3 to assign this pattern to that button. All other buttons become disabled, and End Def is selected under Function. 4. Use the camera positioning and lens controls to move the camera in the desired manner. Then click the pattern button (1, 2 or 3) again. Accept is selected by default under Function.

81 Chapter 3 Operating HyperScan To save the pattern to pattern button #1, #2 or #3, click the numbered button with Accept still selected. In the confirmation dialog, click OK. To save the pattern to pattern button #4, do NOT click a pattern button with Accept selected. Instead, select Run and click button 4. The just-defined pattern will run and will be available from button 4 until you define a new pattern. 6. Repeat steps 2 through 5 for each pattern you wish to define. 7. Click OK to exit the Camera Control dialog. 8. Repeat steps 1 through 7 for each additional controllable camera. Multiplexer Control To display the multiplexer controls, right-click the image area of the camera where the multiplexer is located. The Image Display Popup menu appears. Select Camera Control to display the multiplexer face plate window. Multiplexer Face Plate Example Features Depend on Type of Multiplexer Installed This face plate displays buttons similar to those on the front panel of the multiplexer being controlled. You may operate the multiplexer remotely exactly as you would operate it at its front panel. To perform the various function+ operations, rightclick the function button (marked with a key icon) and then left-click the second button in the command. For example, to display the alarm counter on the MV96p, right-click the function button and then left-click the 3x3 button. You may not access other Receiver functions while using the multiplexer controls. To close the multiplexer controls, click the box in the upper right corner.

82 68 HyperScan System Installation and Operation Manual CAMERA ADJUSTMENT Working with the Camera Adjust Dialog The camera adjustment feature lets you adjust the brightness, contrast and color characteristics of images received from suitably equipped Transmitters. Adjustment settings are saved and applied automatically each time you select the camera. To adjust a camera, right-click the desired camera image. When the Image Display Popup menu appears, select Camera Adjust. The Camera Adjust dialog displays. This dialog contains a special image display, adjustment controls, resolution buttons and the Color Boost control panel. Image Display Adjustment Controls The Image Display shows images from the selected camera at Normal, Fast or Small resolution, as determined by the display controls. It features a status bar, the site name (top), and the camera name (bottom). The adjustment controls let you change six image properties: brightness, contrast, saturation, hue, color balance and sharpness. These adjustments affect the image at the Transmitter end. To adjust a property, click and drag the appropriate scroll bar or change the setting number in the box to the right of the scroll bar. The effects of your adjustment will appear in the next received image. NOTE: Since camera adjustments function best when performed slowly, make small adjustments. Wait for the effects of one adjustment to display before making another. If you lose track of your adjustments or want to start over, click the Defaults button to return all properties to their factory default settings.

83 Chapter 3 Operating HyperScan 69 Brightness Use this scroll bar to adjust the brightness of the image from dark to light. You may lose contrast as parts of an image are brightened. Contrast Use this scroll bar to adjust image contrast, which affects shading within an image. This adjustment extends from darker images with shaded areas appearing black to lighter images with little definition. Saturation Use this scroll bar to adjust image saturation. This adjustment controls the effect of color within an image and extends from no color to very bright color. Hue Use this scroll bar to adjust the hue of the image. Hue controls the amount of red and green within an image and extends from dominant colors of red and blue to dominant colors of green and blue. Color Balance Use this scroll bar to adjust image color balance. Color balance controls the amount of red, green and blue within an image and extends from pale colors to rich colors. Sharpness Use this scroll bar to adjust the sharpness level of the image from minimum sharpness to maximum sharpness. NOTE: The Sharpness adjustment feature is only available on TX50 and later model Transmitters. Color Boost Color Boost settings affect images at the Receiver end. By combining lower Camera Adjust settings with higher Color Boost settings, image refresh rates can be dramatically improved. The Color Boost control panel becomes visible when you select YES in the Color Boost area of the Camera Adjust dialog. A graphic button and a drop-down list appear in the panel. When Color Boost is first activated, the entry in the drop-down list says None, and the graphic button displays a single diagonal red line. This is the default setting.

84 70 HyperScan System Installation and Operation Manual To change the Color Boost setting, click the down arrow next to the drop down list and select a setting from the list. The next image update will reflect the change. You may want to experiment with different settings to find the one that is best suited to your needs. You may also create custom Color Boost settings by clicking the graphic button (see Working With the Color Boost Settings Dialog). Display Controls The display control buttons determine how the Image Display shows images from the selected camera. Defaults button Click to reset all properties to their factory default settings. Resolution buttons Click one of these buttons to select the resolution of the display images: Normal Fast Small Displays images at normal resolution. Displays images at high speed resolution. Displays images at high speed resolution in a smaller window. Choose the resolution setting that provides satisfactory images at an acceptable rate.

85 Chapter 3 Operating HyperScan 71 Working With the Color Boost Settings Dialog To create custom Color Boost settings or change the values of an existing setting, click the graphic button next to the drop down list in the Color Boost area of the Camera Adjust dialog. The Color Boost Settings dialog displays. All Color Boost settings share the following controls: File Name field Displays the name of the Color Boost settings file that is being edited. If no file is being edited, this field is blank until settings are made.... button Opens a standard Open dialog. Use this dialog to choose a.lut file to edit. Name field Displays the name of this setting as shown in the drop-down list in the Color Boost control panel. Enter a unique name in this field, or you may let HyperScan assign a name based on the values selected for the setting. Revert button Undoes all changes to the setting since the last save. If this is a new file and not yet saved, this button functions like the... button.

86 72 HyperScan System Installation and Operation Manual Save button Saves the current settings file. If this is a new file, its Name will become available in the drop-down list in the Color Boost control panel. Default button Changes the values of the settings file to equal None. All settings revert to 0 (zero), and images from the Transmitter are unchanged by Color Boost. This can be useful for starting from scratch during Color Boost configuration. NOTE: The Color Boost Settings dialog may appear over the image display of the Camera Adjust dialog. However, you can move the Color Boost Settings dialog by clicking and dragging its title bar. Apply button Clicking this button applies the changes made to this setting to the image display of the Camera Adjust dialog without saving them. This lets you preview the setting before saving it. Style drop-down list This drop-down list box shows the currently selected style of Color Boost setting. Each style applies Color Boost differently to the images from this camera. There are seven styles divided into two categories. The line styles are Sloped Table, Multiply, Parallel Increase, Bell Curve and S -Curve. The point styles are Bezier Curve and Multi- Point. In addition, there is a list of Standard Presets. Histogram display This area shows how Color Boost settings will be applied. The black line represents the unaltered image. The colored lines show how the red, blue and green channels will be altered in relation to the original image. For further details, see the individual Color Boost style sections, below. OK Click this button to save all changes to this setting and close the Color Boost Settings dialog. Cancel Click this button to close the Color Boost Settings dialog without saving any changes.

87 Chapter 3 Operating HyperScan 73 Standard Presets The Standard Presets style lists the Color Boost settings that are available by default. Initially, the contents of the drop-down list in the Color Boost panel of the Camera Adjust dialog match the contents of this list. However, when new styles are defined, they are only added to the Color Boost panel drop-down list, not the Standard Presets list.

88 74 HyperScan System Installation and Operation Manual Line Styles The line styles plot the Color Boost setting using a formula; the formula parameters are defined in the left-hand panel. All line styles share similar controls and features. When Simple is selected, all three color channels (red, green, and blue) are changed equally. Use the arrows next to the box to change the value of this setting or type in a value. Clicking and dragging the red line in the table also changes the value. When RGB is selected, the three color channels can be changed independently. Clicking and dragging in the histogram display first changes red, then green, then blue values. Values may also be changed using the arrows or boxes. Clicking GrayScale renders the images from this camera black and white before applying Color Boost settings.

89 Chapter 3 Operating HyperScan 75 Sloped Table The Sloped Table style of Color Boost setting allows for adjustment of the general light level without affecting the values of true white or true black. When this setting is used, the colored line or lines run parallel to the black line for some or most of its length, then angle to intersect the black line at the lower left and upper right corners.

90 76 HyperScan System Installation and Operation Manual Multiply The Multiply style of Color Boost setting increases or decreases the value of each color by a certain amount. Darker colors are affected slightly, while lighter colors are affected greatly. Enter whole numbers in the N and D boxes. When the N number is larger than the D number, the colored line or lines start at the lower left corner and continue to the edge of the table above the black line. When the D number is larger than the N number, the colored line or lines extend below the black line.

91 Chapter 3 Operating HyperScan 77 Parallel Increase The Parallel Increase style of Color Boost setting increases the values of all colors equally, including black and white. When this setting is used, the colored line or lines are parallel to the black line for their entire length.

92 78 HyperScan System Installation and Operation Manual Bell Curve The Bell Curve style of Color Boost setting is similar to the Sloped Table style in that it does not change the values of black or white. However, colors close to black and white are altered much less with Bell Curve, leaving most of the change for the middle colors. When this setting is used, the colored line or lines form a bell curve with the ends in the lower left and upper right corners.

93 Chapter 3 Operating HyperScan 79 S -Curve The S -Curve style of Color Boost setting operates much like the Bell Curve style, except that the brightest colors are dimmed when the darker ones are brightened and vice versa. When this setting is used, the colored line or lines curve above the black line starting from the lower left corner, cross the black line at a point close to either the lower left or upper right corners, then curve below the black line up to the upper right corner.

94 80 HyperScan System Installation and Operation Manual Point Styles The point styles define a Color Boost setting by drawing a line based on the placement of points on the histogram table. In these styles, the red, green and blue channels are affected equally. They cannot be separated. Both point styles share similar controls and features. The Points controls (1st, 2nd, 3rd, 4th) define X and Y coordinates that control the direction and shape of the line. Clicking the histogram display also defines a point.

95 Chapter 3 Operating HyperScan 81 Bezier Curve The Bezier Curve style of Color Boost setting allows the user to create a custom-shaped curve which acts in a similar manner to Bell Curve or S-Curve. When this style is used, the red line curves according to where the two points are placed. The GrayScale check box acts exactly the same as it does for line styles (see Line Styles).

96 82 HyperScan System Installation and Operation Manual Multi-Point The Multi-Point style of Color Boost setting allows the user to define up to four points which act as corners through which the red line passes. This allows the user to define a completely custom Color Boost setting, enhancing or diminishing only the chosen range of colors.

97 Chapter 3 Operating HyperScan 83 CONTROLLING THE TRANSMITTER SITE You can control most aspects of Transmitter site operation from the Control Panel. Transmitter site alarm inputs, relays and audio channels can be turned on or off during a connection. The Audio, Alarm and Relay buttons are located at the bottom of the Control Panel. They control Transmitter site alarm inputs, relays and audio channels, respectively. The Audio and Relay buttons are enabled only when the Receiver detects Audio Expansion or Relay Control modules, respectively, at the selected Transmitter site. When you click the Audio, Alarm or Relay button, the device control pad appears. The buttons on this pad indicate the current state of each device. Control Pad Blank Gray Button Gray Button with Graphic Green Button with Graphic Audio Channel not present or disabled Channel present, not selected Channel present and selected Alarm Input not present or disabled Input present, alarm not activated Input present, alarm activated Relay Relay not present or disabled Relay present, not energized Relay present and energized Device control buttons toggle on and off. To change the state of a device, simply click the corresponding button. Changes to the status of alarms, relays and audio channels take effect immediately and remain in effect even after the connection is broken. Alarm, audio and relay devices may be disabled in the Enable Devices screen of the Site Directory (see Configuring the Site Directory in Chapter 2 Configuration). Settings in this screen only affect Transmitter site operation from this Receiver. Alarms may also be disabled through the Remote Site Configuration dialog (see Configuring the Transmitter Site in Chapter 2 Configuration). These changes affect Transmitter site alarm operation from all Receivers.

98 84 HyperScan System Installation and Operation Manual Audio Control Alarm Control The audio control pad lets you select audio channels at Transmitter sites equipped with a Two-Way Audio module and one or more Audio Expansion modules. Any one audio channel can be selected for remote listen-in and talk-back. Click the appropriate audio button to select, or open, the audio channel. A green audio button means the channel is open. Click the button again to close the channel. Refer to the HyperComm Installation and Operating Instructions for more information. The alarm control pad lets you enable or disable the Receiver s response to individual Transmitter site alarm inputs. Click the appropriate alarm button to toggle the setting. A green button means the Receiver will respond to alarms reported at that input. NOTE: Alarm control pad settings do not affect the Transmitter s response to alarm inputs. You may safely disable an alarm input without affecting Transmitter alarm reporting at other Receiver sites. Relay Control The relay control pad lets you control individual relays at Transmitter sites equipped with Relay Control modules. Relays can be individually set or reset. Click the appropriate relay button to toggle the relay. A green relay button means the relay is set. NOTE: Relay Control modules provide both normally open and normally closed contacts. A set relay (green control button) does not necessarily indicate a relay closure. Be sure to determine the effect of relay operation before using this feature.

99 Chapter 3 Operating HyperScan 85 MANAGING SYSTEM INFORMATION Working with Transmitter Site Groups Saving a Site Group HyperScan can generate as many as 100 million bytes of information every hour. Handling all this information requires some time and attention on your part. The following sections describe the tools provided for this purpose. To simplify Quad Link operation, you can save and load specific link and site assignments in the Connect All Links dialog. Once a group of sites has been saved under a group name, you can recall the link-to-site assignments with a few mouse clicks. To create a Transmitter Site Group, click the Links menu and select Dial/Connect All Links. The Connect Links dialog appears. Assign a Transmitter site to each desired link and click Save Sites. The Save Site Group dialog displays your link-tosite assignments. Enter a unique group name (up to 16 characters) and click OK to save the assignments and close the dialog. If the group name already exists, a dialog asks you to enter a different name. Loading a Site Group To load a Transmitter Site Group, click the Links menu and select Dial/Connect All Links. The Connect Links dialog displays. Click Load Sites. The Load Site Groups dialog displays. Click the Name field and select the desired group from the drop-down list. The dialog displays the link-to-site assignments for that group. Click OK to accept the selection and return to the Connect Links dialog. Then click OK to connect the links.

100 86 HyperScan System Installation and Operation Manual Deleting a Site Group To delete a Transmitter site group, click the File menu and select File Maintenance. Then select Site Groups. The Delete Site Groups dialog displays. Click the Name field and select the group to delete from the drop-down list. The dialog displays the link-to-site assignments for that group. Click Delete to remove the selected group. A confirmation dialog displays. Click Yes to confirm the deletion and close the dialog. You may repeat this process as often as required. NOTE: A site group cannot be changed once it has been saved. To change a site group, delete the old group and create a new group.

101 Chapter 3 Operating HyperScan 87 Working with the Event Log The Event Log documents system events as they occur. The log is automatically updated with each event. To open the event log, click the Reports menu and select Event Log. A status gauge displays the progress of loading the Event Log. (Selecting Cancel while the Event Log is loading will display a partial log file.) This dialog displays the current log file and the log control panel. At the control panel, you can save and load log files, clear the current log, query the log or print its contents. What is an Event? An event is any one of over 30 actions and operations that the system recognizes as important. The Receiver automatically records all events in the event log. Each recorded event is identified by type, user, time, date and a brief description. Events are organized into 10 groups of related or similar events. See Appendix F Events for a list of events and event groups.

102 88 HyperScan System Installation and Operation Manual Reading the Event Log Querying the Event Log The current event log appears in the event log window. It is sorted by time and date with the most recent event at the top. The log identifies each event by group name, user name, Receiver time and date and description. The Transmitter time and date are also provided for some events. By default, the event log window displays all recorded events. As the log grows in size, locating specific events can become difficult. The Query Events feature makes the task easier by letting you select the event groups to display in the log window. To query the event log, click the Query button. The Query Event Log dialog displays, containing a check box for each event group. Select the group(s) of interest and click OK. The event log file only displays the selected event groups in the Event Log window and in printed copies of the log. NOTE: Event queries do not affect the contents of the event log itself. They only determine the events to display and print. Filing the Event Log The two File buttons on the Event Log Control Panel let you move the contents of the event log to and from a disk file. This lets you create backup copies of the event log. CAUTION: The contents of the event log are replaced when you open an event log file. If necessary, save the current event log to disk before you open an existing event log file. To save the contents of the event log, click the Save Log File button. The Save Event Log dialog displays. Select the desired drive and directory for the file and enter a file name. Click OK to save the event log to the designated file and close the dialog.

103 Chapter 3 Operating HyperScan 89 To open an event log file, click the Open Log File button. The Open Event Log dialog displays. Select the desired drive, directory and event log. Click OK to load the contents of the selected file into the event log, replacing its current contents. NOTE: Event queries do not affect event log filing operations. The entire event log is saved or loaded, no matter which query event groups are selected. Printing the Event Log The two Print buttons let you set up the printer and print the contents of the event log. To perform printer setup, click the Printer Setup button. A standard Windows printer setup dialog displays. Select the desired options and click OK to close the dialog. To print the event log, click the Print Log File button. A standard Windows print dialog appears. Select the desired options and click OK to print the event log as displayed. Clearing the Event Log CAUTION: The current contents of the event log are lost when you clear the event log. Be sure to save the current event log to disk before selecting this option. The Clear Log File button lets you erase the contents of the event log. NOTE: Clearing the event log is a protected feature. You must possess the Modify Event Log privilege to perform it. NOTE: Event queries do not affect the event log clearing operation. The entire event log is deleted, no matter which query event groups are selected. To clear the contents of the event log, click the Clear Log File button. A confirmation dialog appears. Click Yes to clear the event log. The date and time of this action are then recorded as the first entry in the newly cleared event log.

104 90 HyperScan System Installation and Operation Manual Creating Text and Graphic Reports Preparing a Custom Text Report Preparing a Custom Text/Graphic Report Written reports are an important means of recording and communicating information and events. You may produce reports containing either text only or both text and graphics (both color and grayscale). By default, Windows Notepad and Windows WordPad are selected for this task, but you may change either to the program of your choice. See Changing System Defaults in Chapter 2 Configuration for details. To prepare a text only report, click the Reports menu and select Custom Text Report. Windows Notepad (or your alternate text editor) launches. Create, save and print the report document in the usual fashion and exit the program. To prepare a report with text and graphics, click the Reports menu and select Custom Text/Graphic Report. Windows WordPad (or your alternate word processor) launches. Create, save and print the report document in the usual fashion and exit the program. You can easily include received images in a Custom Text/Graphic Report by using the Windows Clipboard. Perform one of the following steps to capture an image: To capture the active window, press Alt plus Print Screen. To capture the entire screen, press Print Screen. To capture the Image Display, move the mouse pointer over an image. Then click the right mouse button and select Copy View. To capture a single image, move the mouse pointer over the image. Then click the right mouse button and select Copy Image. Perform the following steps to paste an image from the Clipboard to your application: 1. Start the application that will receive the image. 2. Select Paste from the Edit menu. The image will be pasted from the Clipboard into the current file. NOTE: If you are using a word processor other than Windows WordPad, consult that program s online help or user manual for information about adding graphics to your report.

105 Chapter 3 Operating HyperScan 91 Sharing Information Sharing Information by Printer You can use the Windows Clipboard and Custom Text and Graphic Reports to record, print or fax anything that is displayed. Custom Text Reports and the Event Log can be printed on any printer that is supported by Microsoft Windows. Custom Text/Graphic Reports require a graphics capable printer and can be printed in full color if a color printer is available. As with all Windows applications, the printer determines the quality of printed graphics. In general, laser and inkjet printers provide the best results. Refer to your printer s user s guide or your Windows documentation for information on printing graphics. Sharing Information by Fax Modem If your computer is equipped with a fax modem and suitable software, faxing a report or the Event Log is as easy as printing it. Refer to your fax software s user s guide for instructions on faxing from your computer. Because facsimile quality is relatively poor, faxed images may be inferior to printed output. To maximize the quality of your faxes, select fine (200 x 200 dpi) operation in the fax software. Also, check your fax software user s guide for advice on faxing graphics. Sharing Information Electronically A captured image may be saved as a.bmp file in Windows Paint or another graphics program and then shared either by floppy disk or by ing it to any valid address. Refer to your graphics application s user s guide or your Windows documentation for more information.

106 92 HyperScan System Installation and Operation Manual DISCONNECTING LINKS Disconnecting links is an orderly process in which the flow of data between the Receiver and Transmitter stops and, in the case of a dialed connection (dial up, ISDN or leased line), the modems or TRAs hang up. You can disconnect one or more active links at any time. CAUTION: Never Hangup/Disconnect a leased line or null modem link to a Transmitter site with alarm connections. Alarms will not be reported while the link is disconnected. Disconnecting One Link To disconnect one active link: 1. Click a link button to select the link to disconnect. 2. Click the Links menu and select Hangup/Disconnect Selected Link. The Disconnect Selected Link dialog displays. 3. Click OK to disconnect the selected link. The Link Disconnect Status dialog displays. 4. Monitor the disconnect status messages until the process is complete. Disconnecting Multiple Links To disconnect some or all active links: 1. Click the Links menu and select Hangup/Disconnect All Links. The Disconnect All Links dialog displays.

107 Chapter 3 Operating HyperScan Click the check box for each link to be disconnected. 3. Click OK to disconnect the selected links. The Link Disconnect Status dialog displays. 4. Monitor the disconnect status messages until the process is complete. RESETTING LINKS Resetting One Link Resetting one or more links is sometimes necessary when an error occurs during the connection or disconnection process. Resetting a link often clears an error condition and allows a link to connect normally. To be reset, links must be offline. To reset one inactive link: 1. Click a link button to select the link to reset. 2. Click the Links menu and select Reset Selected Link. The Reset Link dialog displays. 3. Click OK to reset the selected link. The link resets and the Reset Link dialog disappears. Resetting Multiple Links To reset some or all inactive links: 1. Click the Links menu and select Reset All Links. The Reset Links dialog displays. 2. Click the check box for each link to reset. 3. Click OK to reset the selected links. The links are reset and the Reset Links dialog disappears.

108 94 HyperScan System Installation and Operation Manual LOGGING OUT When you log out, you inform the system that you are no longer the responsible operator. You should log out whenever you step away from the Receiver console. The Receiver will continue to function normally but is protected against unauthorized use. To log out of the system, click the File menu and select Logout. A confirmation dialog appears. Click Yes to confirm the action. The Login dialog immediately displays. You may now safely leave the console. The Login dialog cannot be cleared except by a person with a valid user name and password. (See Logging In at the start of this chapter for more information.) To turn over immediate control of the system to another operator, select Change Login from the File menu. The Change User Login dialog displays. The new operator can now log in. While the Login, Logout and Change Login options perform similar functions, each results in a unique entry in the system event log. This distinction can be helpful when reviewing the contents of the event log. EXITING THE RECEIVER SOFTWARE To end an operating session and shut down the Receiver, click the File menu and select Exit. Receiver shutdown begins immediately and prompts you if a link is still connected. Click Yes to confirm link disconnection. The Receiver disconnects all links and returns you to Windows. NOTE: Exit is a protected feature. You must possess the Can Exit Program privilege to exit. You may either start another Windows application or shut down your system.

109 Chapter 4 GuardTour 95 Chapter 4 GuardTour GuardTour is an add-on to the Receiver software which automates many functions. This allows for Transmitter site monitoring even when no one is available to operate the Receiver software. INSTALLING GUARDTOUR STARTING GUARDTOUR GuardTour can be installed as an option under Custom Installation. See Chapter 1 Installation for instructions. To launch GuardTour, click the Start button, then click Programs, and then click the folder labeled HyperScan 2.3 (or the name you entered in setup, if different). Finally, click the GuardTour icon. To automatically launch GuardTour using a third party scheduler, configure the scheduler to run GT.BAT with the name of the desired tour as a command line argument. If HyperScan is located in a directory other than c:\rx, edit the SET GTDRIVE and/or SET GTDIR lines in GT.BAT using a text editor. See Running Tours later in this chapter. LOGGING IN Auto Login GuardTour uses the same user list that the Receiver software uses. Therefore, anyone who can log in to the Receiver can use the same user name and password to log in to GuardTour. When Auto Login is activated, the Login dialog is bypassed and GuardTour is accessible immediately on startup. You are automatically logged in as the user System. You may activate Auto Login by selecting Auto Login from the Options submenu of the View menu. Select Auto Login again to deactivate it. NOTE: DEACTIVATE Auto Login if more than one person will be using GuardTour. The Login dialog is crucial to maintaining proper security and event recording on a multiuser system. Manual Login To access GuardTour, enter your user Name and Password (either uppercase or lowercase) and click OK. You are granted access with all the system rights assigned to your user name.

110 96 HyperScan System Installation and Operation Manual If you enter incorrect login information, an alert dialog appears, indicating which information is not valid. Click OK to try again. If still unsuccessful, contact your system administrator for assistance. If you click Cancel, the GuardTour User Login screen disappears. GuardTour remains running, but all functions other than File Change Login, File Exit and Help are disabled. If you click Exit, the GuardTour application closes. CONFIGURING GUARDTOUR Creating Tours GuardTour starts with a new, untitled tour open. You may configure this tour by selecting Tour from the Edit menu or by clicking the Edit button on the toolbar. The Edit Guard Tour dialog displays. If you are working with a different tour and wish to configure a new one, select New from the File menu or click the New button on the tool bar. A confirmation dialog displays, asking if you wish to save the open tour. Click Yes to save, No to close the tour without saving changes or Cancel to return to the open tour. Once a new, untitled tour is open, you may select Tour from the Edit menu or click the Edit button to begin configuring the new tour.

111 Chapter 4 GuardTour 97 Enter a short tour description in the Description field. The text entered in this field will display in Name field on the main screen. The Available Sites list displays all the sites currently in the Receiver Site Directory. These sites can be sorted alphabetically by name or by site type. Select the preferred sorting method using the radio buttons in the Sort Available List box. The Sites in this Tour list displays all the sites selected for this tour, in the order in which they will be connected. To add a site, select it in the Available Sites list and click the Add=> button. To remove a site, select it and click the Remove<= button. If you wish to reorder the sites in the list, select a site and click the Move Up or Move Down button. The site will move above the previous site or below the next site, respectively. The Default Duration box shows the default time that each new site added to the Sites in this Tour list will be connected. This number can be edited using the up and down arrows and can range from 00:00:01 to 23:59:59. The connection duration of individual sites can be changed after they are added to the Sites in this Tour list. If the box beside Loop the list continuously is checked, then GuardTour will cycle through the Sites in this Tour list until an operator tells it to stop. If unchecked, GuardTour will connect to the sites in the Sites in this Tour list in order and stop after it has disconnected from the last site.

112 98 HyperScan System Installation and Operation Manual To configure individual sites, select a site in the Sites in this Tour list and click Properties. The Edit Site dialog appears. NOTE: You MUST configure the Properties of each site or else no cameras will be observed or recorded. NOTE: You may also access the Edit Site dialog by doubleclicking a site name in the main GuardTour screen. The name of the site is displayed in the Site Name box. This cannot be changed. Select how long GuardTour connects to this site using the up and down arrows in the Duration box. This can range from 00:00:01 to 23:59:59. To automatically download pre-alarm images before disconnecting, check the box beside Download Pre-Alarm before disconnect. In the Disposition box within the Cameras box, select whether you wish GuardTour to Record camera activity or merely Observe. Below the Disposition box are buttons exactly like the buttons in the CAMERAS area of the Receiver software main screen. You may select individual cameras for observation or recording, you may use the All Cameras button to select all available cameras or you may use the No Cameras button to clear all available cameras.

113 Chapter 4 GuardTour 99 NOTE: GuardTour does not know how many cameras are installed at individual sites. Do not select a camera number for which there is no camera present at the site. When finished editing the site, click OK to save your changes and return to the Edit Guard Tour screen. Click Cancel to return to the Edit Guard Tour screen without saving your changes. When you have finished configuring this tour, click OK in the Edit Guard Tour screen to save your changes and return to the main screen. Click Cancel to exit the Edit Guard Tour screen without saving. When you return to the main screen, the tour name, duration and camera settings are displayed. The first line is the name of the tour (as entered in the Description field of the Edit Guard Tour screen) and whether it is Once Through or Continuous (as selected with the Loop the list continuously check box). The second and following lines show the names of the sites (in connection order), the connection duration in minutes, and the cameras to be observed or recorded. NOTE: If you cannot see all four columns (Name, Duration, Cameras, Status), try maximizing the GuardTour window by clicking the button in the upper right corner. Editing Tours Saving Tours If you wish to make changes to a tour that is currently open (see Using GuardTour below), select Tour from the Edit menu or click the Edit button on the toolbar. The Edit Guard Tour dialog displays the settings for the tour. You may make any changes you wish, then click OK to save your changes and exit the Edit Guard Tour dialog. Click Cancel to exit the Edit Guard Tour dialog without saving your changes. If you wish to save your tour settings to use later, select Save from the File menu or click the Save button on the toolbar. If you are saving an untitled tour, the Save As dialog displays. Enter a name for the file in the File Name field and then click OK. The tour is saved and may be used later (see Using GuardTour below). You may also use the Save As command in the File menu to save any tour as a different file with a new name. This can be useful if you wish to create a new tour with only minor differences from an existing tour.

114 100 HyperScan System Installation and Operation Manual To save a tour to a floppy disk, insert the floppy disk into the disk drive and select Tour from the Export submenu of the File menu. To retrieve a tour saved on a floppy disk, select Tour from the Import submenu of the File menu. Working with Receiver Data USING GUARDTOUR Running Tours GuardTour can copy the Receiver data files to and from floppy disks for transporting them from one Receiver station to another. If GuardTour is installed in the same directory as the Receiver software, then you may export the Receiver data files by selecting Data from the Export submenu of the File menu. If GuardTour is installed alone or in a different directory, you may import the Receiver data files (necessary for GuardTour to operate) by selecting Data from the Import submenu of the File menu. Tours may be opened by selecting Open from the File menu or clicking the Open button on the toolbar. Select the tour (.tur file) from the Open dialog and click Open. If another tour is open, a confirmation dialog displays. Click Yes to save the open tour, No to close without saving or Cancel to return to the open tour. Once a tour is open, start the tour by selecting Begin from the Tour menu or clicking the Begin button on the toolbar. The Receiver must be running in the background for GuardTour to successfully connect to the sites in the tour. To automatically run tours with a third party scheduler, configure the scheduler to run GT.BAT with the name of the tour as a command line argument. See Starting GuardTour earlier in this chapter. GuardTour dials the first site in the tour, selects the cameras indicated under Cameras, records images (if selected), remains connected for the time specified under Duration, uploads prealarm images (if selected) and disconnects. It then dials the next site in the tour and begins the process again. This is repeated for each site until the tour is stopped by the user or (if tour Duration is set to Once Through) when the last site is disconnected. To stop a tour, select End from the Tour menu or click the End button on the toolbar.

115 Chapter 4 GuardTour 101 To pause a tour, select Pause from the Tour menu or click the Pause button on the toolbar. Select (or click) Pause again to resume the tour. Monitoring Tour Status When a tour is running, the main screen shows the status of the tour and of each site within the tour in the Name and Status columns. The arrows on the left side of the Name column show the general condition of each site. The color of the arrow indicates the state of the site, as follows: White Yellow Green Red Site is not currently connected and no errors have occurred. Site is currently being connected or disconnected. Site is online and being observed and/or recorded. An error has occurred on this site. It will be skipped this time through the sequence. If the Duration of the tour is set to Continuous, GuardTour will try to connect to this site normally on subsequent passes. The Status column shows specific messages for the overall tour (first line), the currently active site (the highlighted site line) and any sites on which errors have occurred. Printing Tours The entire tour may be printed by selecting Print from the File menu or clicking the Print button. Selecting or clicking Print brings up a standard Print dialog. Select the desired options and click OK. Click Cancel to close the dialog without printing. To view an on-screen preview of what will be printed, select Print Preview from the File menu. A print preview dialog displays. You may use the buttons to go to the next or previous page, display a two-page layout, zoom in, zoom out, close the dialog or print the log. If you must set up your printer, select Print Setup from the File menu. A standard Printer Setup dialog appears. Select the desired options and click OK. Click Cancel to close the dialog without saving your changes.

116 102 HyperScan System Installation and Operation Manual The GuardTour Log The GuardTour log stores events chronologically, with the most recent events at the top of the list. Unlike the Receiver software, there is no query function in GuardTour. The buttons along the right side of the dialog give you some control over the GuardTour log. The Add Note button lets you add a log entry manually. Clicking the button brings up the New Log Entry dialog, in which you can type a text message. When you click OK, the text is entered as a GuardTour log file entry, with the date and time. You may also click Cancel to close the New Log Entry dialog without adding the note to the log file. The Backup button lets you save the contents of the current log file in a different location or file so that the running log file can be safely cleared. (Periodically backing up and clearing the log file makes it easier to locate specific events.) Clicking the Backup button brings up the Save As dialog. The default File name is GuardTourLog.yymmdd.hhmmss.txt, where yymmdd is the date and hhmmss is the time. The Copy button lets you copy selected text into the Clipboard. Highlight the desired text with the mouse and click Copy. GuardTour copies the text into the Clipboard for later pasting into another application.

117 Chapter 4 GuardTour 103 The Clear All button erases all logged events from the current GuardTour log. NOTE: Clearing the GuardTour log deletes all events from the log. All information stored in the log is lost. It is important to back up the log (using the Backup button) before clearing it. The Print button lets you print selected text from the log or the entire log file. Clicking this button brings up a standard Windows Print dialog. To print selected text, click the Selection radio button in the Print range box. (If no text was selected in the log, this option is disabled.) To print the entire log, click the All radio button. Click OK to begin printing. Click Cancel to close the Print dialog without printing. The Font button lets you display the log in any font that is currently installed on your system. LOGGING OUT OF GUARDTOUR To log out of GuardTour, select Logout from the File menu. A confirmation dialog appears. Click Yes to confirm the action. GuardTour logs you out and displays the GuardTour User Login screen. To turn over immediate control of GuardTour to another operator, select Change Login from the File menu. The Change User Login dialog displays. The new operator can now log in. EXITING GUARDTOUR At the end of your GuardTour session, you may exit the program by selecting Exit from the File menu. The system may prompt you to save your current tour. Click Yes to save the tour and exit the program, No to exit GuardTour without saving or Cancel to return to GuardTour.

118 104 HyperScan System Installation and Operation Manual Chapter 5 ImageReview ImageReview is a stand-alone application that lets you display and review saved images. When either the Save All Images or Save Alarmed Images button is selected in HyperScan, received images are stored in the Image Database. You can retrieve and view images from the Image Database with ImageReview. For information on setting the Save Image option, see Saving Images in Chapter 3 Operating HyperScan. INSTALLING IMAGEREVIEW STARTING IMAGEREVIEW There are two ways to install and run ImageReview: Install it as part of your HyperScan installation and run it as an extension of HyperScan. This gives you immediate access to your saved images and is useful for installations that are not continuously online. Install ImageReview on a different machine. This lets you thoroughly review images without interfering with HyperScan operation. To install ImageReview alone, perform a Custom Installation and install only the ImageReview Files. See Chapter 1 Installation for information. To start ImageReview, do one of the following: 1. If HyperScan is running, click on the Image menu and select Review. 2. If HyperScan is not running, or if you have installed ImageReview on a different system, click the Start button, then click Programs, and then click the folder labeled HyperScan 2.3 (or the name you entered in setup, if different). Finally, click the ImageReview icon.

119 Chapter 5 ImageReview 105 USING IMAGEREVIEW Selecting a Database for Review To review saved images, you must: Select the database that contains the images to review Select the images to be reviewed Select the desired display and playback options Review images with the playback controls Under most circumstances, ImageReview will automatically select the database that is currently in use by HyperScan. However, if ImageReview has been installed by itself, you must manually select the Image Database to review. You may also change which Image Database you are reviewing at any time. To view images from an Image Database that is not currently selected, do the following: 1. Select Open Database from the File menu or click the Open button on the toolbar. The Select Directory dialog displays. You can navigate through this dialog as you would any Open dialog. 2. Locate an image database directory. By default, the selected image database directory is c:\rxdb. When the directory is shown in the Selected field at the top of the dialog, click the Select button. The left part of the main ImageReview window will display the Image Database tree. See Selecting Images for Review. NOTE: To review images from older Image Databases, convert them using the Convert DB utility (see Converting Old Databases below). NOTE: Because HyperScan can store as much as 100 MB of images per hour, we recommend that you create a new Image Database every few days. See System under Changing System Defaults in Chaper 2 Configuration for more information.

120 106 HyperScan System Installation and Operation Manual Converting Old Databases NOTE: If you direct Convert DB to add images to your current database, we recommend you back up your database first. See Backing Up the Image Database later in this chapter. To convert an older Image Database for use with ImageReview, do the following: NOTE: Image Database conversion can take a long time because ImageReview must reindex all converted images. For example, 16 hours of images can take as much as 20 minutes to convert. 1. Click the Start button, then click Programs, and then click the folder labeled HyperScan 2.3 (or the name you entered in setup, if different). Finally, click the Convert DB icon. The ConvertDb dialog displays. 2. Enter the path of the old database in the Source Database field, or use the Browse button to find the old database file. For Image Databases from HyperScan 2.0 or earlier, the old database will likely be master.rdx. For Image Databases from HyperScan 2.1 or 2.2, the old database will likely be ImageDB.dbf. NOTE: If you are running HyperScan 2.2.1, you do not need to convert your database files. Select About under the Help menu to view your full version number. 3. Select a target database. You may either enter a name in the Target Database field to convert the old database into a new database directory, or you may select your current Image Database directory using the Browse button. Convert DB will add the old images to the new or existing directory.

121 Chapter 5 ImageReview Select the proper conversion format using the radio buttons in the Format box. (If you selected your Source Database using the Browse button, Convert DB automatically selects the proper format.) 5. Click Convert to begin Image Database conversion. A status dialog shows the progress of the conversion. 6. When the conversion is finished, click Close to exit Convert DB. You may now select the new Image Database directory for review using the Select Directory dialog. Selecting Images for Review The left half of the ImageReview screen shows the current Image Database, with site folders displayed beneath it. Yellow site folders indicate that only nonalarm images have been saved for that site; red folders indicate that alarm images have been saved; blue folders indicate that pre-alarm images have been saved; and folders that are split red and blue indicate that both alarm and pre-alarm images have been saved. To select images by Transmitter site and camera, do the following: 1. Double-click on a site folder to display the cameras for that site. If Show Date is selected in the View menu, the range of saved images (by date and time) for each camera is displayed next to each camera name. Icons indicate the status of images for each camera: Camera with Red Bell with Blue Bell with Both Bells Only nonalarm images have been saved. Alarm images have been saved. Pre-alarm images have been saved. Both alarm and pre-alarm images have been saved. 3. Click on the desired camera to select it for viewing. If the Auto Play option is selected in the Action menu (the default), double-clicking a camera icon will start image playback.

122 108 HyperScan System Installation and Operation Manual The Control Panel (bottom left) displays your selection: Site Displays the name of the selected site. Camera Displays the name of the selected camera. Start Date/Time Edit these fields if a specific starting date and/or time is desired. End Date/Time Edit these fields if a specific ending date and/or time is desired. Setting Display and Playback Options The Preferences submenu under the File menu lets you select what is shown while images are being displayed. All options are selected by default. Highlight Images Displays a colored border around an image pane as a new image is being retrieved: green for nonalarm, red for alarm and blue for pre-alarm. Status Gauge Displays a bar of color which indicates the status of image retrieval: green for nonalarm, red for alarm and blue for pre-alarm. Camera Name Displays the name of the camera at the top of the image pane. Camera Date Displays the date of the recorded image in the lower right corner of the pane. Camera Time Displays the time of the recorded image in the lower right corner of the pane. The buttons on the toolbar let you select the display format, clear the display and select playback options. The toolbar may be viewed by selecting Standard Toolbar from the View menu. Most commands available on the toolbar are also available from the pull-down menus. Cut Click the Cut button (or select Cut from the Edit menu) to copy the Image Display to the Clipboard and clear the screen. Copy Click the Copy button (or select Copy from the Edit menu) to copy the entire Image Display (view) to the Clipboard.

123 Chapter 5 ImageReview 109 1x1, 2x2, 4x4 Click to select the corresponding view or select 1x1, 2x2 or 4x4 from the View menu. During playback, recorded images will shrink or expand to fit the currently selected view. Non-Alarm Images Click this button to review images that are not associated with alarms. You may also select Non-Alarm Images from the View menu. Alarm Images Click this button to review images that are associated with alarms. You may also select Alarm Images from the View menu. Pre-Alarm Images Click this button to review downloaded pre-alarm images. You may also select Pre-Alarm Images from the View menu. Single-Frame Click this button (or select Single-Frame from the View menu) to display the camera being reviewed in its home pane. This option lets you identify a camera by its position in the Image Display. Multi-Frame Click this button (or select Multi-Frame from the View menu) to display each recalled image in a different pane. This option lets you compare an image to those received before or after it. This feature is only available in the 2x2 and 4x4 views. Step Mode Click this button (or select Step Mode from the View menu) to display the sequence of images one at a time. Press Play once to display the next selected image in the sequence. Keep pressing Play to continue displaying images. Run Mode Click this button (or select Run Mode from the View menu) to display the selected images continuously. Press Play once to display all the selected images in sequence. Images appear at the current Dwell rate (see below). Dwell Click the Dwell drop-down list box to set the recall display speed. This is the number of seconds ImageReview waits before displaying the next image in Run Mode. Erase Image Click this button (or select Erase Image from the Edit menu) to clear the Image Display. This does NOT affect saved images. About Click this button (or select About ImageReview from the Help menu) to display the About ImageReview window.

124 110 HyperScan System Installation and Operation Manual Using the Playback Controls The playback controls let you move forward and backward through recalled images. These commands are also available from the Action menu. NOTE: When using the Play Backward function, images may appear blocky or show some degradation of quality. This is NOT an indication of the quality of the saved image, but results from the way training images and delta images work. To restore the quality of the displayed image, use the Play button to begin forward image display. Rewind Click to return to the previous saved training image. Hold the Shift key and click Rewind to return to the first training image. Play Backward (Back) Click to display training images in reverse order (Run Mode) or to view the previous training image (Step Mode). Stop Click to stop the display of images (Run Mode only). Play Click to start displaying images (Run Mode) or to view the next image (Step Mode). Fast Forward Click to advance to the next saved training image. Hold the Shift key and click Fast Forward to advance to the last training image. ImageReview Popup Menu The ImageReview Popup menu offers some of the same options as the Image Display Popup menu. To display it, move the mouse over an image in the Image Display and click the right mouse button. The following options are available: Copy Image Copy Image copies the selected image to the Clipboard. The image can then be used in other Windows applications (see Creating Text and Graphic Reports in Chapter 3 Operating HyperScan).

125 Chapter 5 ImageReview 111 Copy View Hold Image Release Image BACKING UP AND DELETING IMAGES Backing Up the Image Database Copy View copies the entire Image Display (view) onto the Clipboard. The view can then be used in other Windows applications. You may also choose Copy from the Edit menu (see Creating Text and Graphic Reports in Chapter 3 Operating HyperScan). Hold Image freezes the selected image and marks it with a yellow border. ImageReview continues to receive image updates but does not display them. A left-click on the mouse also holds the image. Release Image unfreezes the selected image and removes the yellow border. ImageReview then resumes updating the image. Clicking the left mouse button also releases the image. HyperScan stores all saved images in the Image Database. However, HyperScan cannot save any more images to the Image Database when available hard drive space drops below the level set under Advanced Database Options. Therefore, it is a good idea to back up the Image Database often or to delete unnecessary images from it. Backing up data is very important. The Image Database directory should be backed up as part of your routine maintenance activities. Doing so will protect the image database against corruption or loss caused by system failures. Microsoft provides two system backup mechanisms within Windows: Microsoft Backup Back up some or all of the contents of the disk. Windows Explorer Copy the entire database to another directory, hard drive, removable drive or network drive. Other backup mechanisms are available from other third-party vendors. Follow all manufacturer instructions. The database directory contains subdirectories for each Transmitter site. Each site directory contains subdirectories for every camera at the site. The camera directories contain.hsu files named for the date and time of the first and last image they contain. You can back up either the entire directory or any individual sites, cameras or.hsu files you wish.

126 112 HyperScan System Installation and Operation Manual Deleting a Database, Site Folder or Camera CAUTION: Deleted items cannot be recovered. Create a backup copy of the Image Database before deleting any images. See Backing Up the Image Database above. To delete an entire database, delete its book icon. To delete a site from a database, delete its site folder. To delete images associated with a particular camera, delete its camera icon. To delete a database, site folder or camera icon, select it and press the Delete button on your keyboard or select Delete Item from the Edit menu. ImageReview displays a confirmation dialog. Click Yes to confirm the action; a deletion status box displays the deletion process. The book, folder or camera icon is removed from the list, and all images associated with that site or camera are deleted. You may also click No to cancel the action. Reviewing a Backed-Up Image Database EXITING IMAGEREVIEW Backed-up Image Databases may be reviewed by selecting them using the Open Image Database dialog, accessible from the File menu, or by clicking the Open button on the toolbar. See Selecting a Database for Review earlier in this chapter for details. When you are finished reviewing images, click the File menu and select Exit. ImageReview shuts down and returns you to either HyperScan or Windows.

127 Chapter 6 Troubleshooting 113 Chapter 6 Troubleshooting TROUBLESHOOTING HYPERSCAN If difficulties arise during the installation or operation of HyperScan, consult this manual first. Review the section of the manual that covers your activity when the problem occurred. Then browse through the following troubleshooting guide. NOTE: The Troubleshooting Guide specifically addresses dial up mode. However, most messages apply regardless of type of communication link. Locate the activity that you were performing when the problem occurred. Look under the Problem column for a description of your problem or a description that is similar to your problem. Read across the table to identify possible causes and suggested actions. Finally, keep a record of each action you perform. This record of all troubleshooting activities will be important if you contact Factory Technical Support for assistance. If you cannot resolve the problem, contact your dealer or Factory Technical Support. Since the representative will ask for specific information about your installation, perform the following steps before you call. Calling from a Receiver Site If you are calling from a Receiver site: 1. Gain access to the computer. Make sure it is running. 2. If possible, gain access to a second telephone line for testing. 3. Gather the following information: Model and serial number of all hardware and software in the system, including the contents of the About HyperScan window (accessed from the Help menu). Approximate dates of purchase and installation. Make and model of the computer. Total amount of memory installed. Make and model of the modems or TRAs in use.

128 114 HyperScan System Installation and Operation Manual Information regarding the type of telephone or communication system to which the modem or TRA is connected. Calling from a Transmitter Site If you are calling from a Transmitter site: 1. Gain access to the Transmitter and option modules. 2. If possible, gain access to a second telephone line for testing. 3. Gather the following information: Telephone number of the affected Transmitter (dial up and ISDN only). Model and serial number of all hardware at the site. Approximate dates of purchase and installation. Make and model of the modems or TRAs in use. Information regarding the type of telephone or communication system to which the modem or TRA is connected. NOTE: Do not return any product to the Factory without first obtaining a Return Authorization (RA) number. Failure to do so can result in a significant delay while required information is obtained. Contact Customer Service for further information. Sensormatic Video Products Division Customer Service (800) (619)

129 Chapter 6 Troubleshooting 115 PROBLEM Receiver software unable to dial site; unable to add site; Site Directory contains only Demonstration Sites Part of the Image Display window is hidden or off- screen Receiver forgets user, site, system information Receiver performance slows or Receiver becomes unstable Link indicator is gray (not available) TROUBLESHOOTING GUIDE POSSIBLE CAUSE Software key missing or installed incorrectly Problems at Startup Software key not recognized by Receiver software Defective Defective Window not software key LPT1 port maximized Windows configured for wrong display mode System files corrupted Insufficient resources Link missing or Windows SUGGESTED ACTION Install or reinstall software key on LPT1 parallel port Check LPT1 port configuration; disable the bidirectional data feature of your enhanced parallel port if present Contact your Robot Technical Support Check operation of parallel printer Problems with Link Configuration not configured Receiver modem without power, not turned on or not connected dealer or Factory LPT1 port with Double-click the software Title Bar Access Windows Display Properties dialog from the Control Panel; select 800x600 area and 16 million colors Reinstall the Receiver software Close one or more open Windows applications Exit Receiver software; then restart the computer Install additional system memory or a more powerful computer Configure link Links dialog using the Configure Check modem data and power connections Check that power and transmission lights on modem are lit

130 116 HyperScan System Installation and Operation Manual PROBLEM Link indicator is gray (not available) Port list in Link Configuration dialog does not show COM5 through COM8 (multi-link only) Receiver displays an error message Transmitter did not answer call POSSIBLE CAUSE Problems with Link Configuration (Continued) Receiver modem without power, not turned on or not connected Receiver does not recognize interface card Card not Old device Faulty Interface properly seated driver (SI41 card) interface card card not installed Problems Making a Connection An error condition prevents the Receiver from making a connection Receiver dialed the wrong telephone number Transmitter site has no power or is not operational SUGGESTED ACTION Check that modem is available to Windows terminal programs Check that the modem port assignment in Windows matches COM port assignment in HyperScan Make sure DSR is always on Check card (see manufacturer instructions) Shut down computer, card and restart reseat interface Install driver compatible with Windows 95/Windows NT Contact your dealer Technical Support or Factory Install interface card (see manufacturer s instructions) Read the alert message and take the suggested action; click OK Locate message in Failure Messages with Diagnostic Measures in this chapter and take the suggested action; click OK to continue Check site telephone number in the Site Directory dialog Check Transmitter power and data connections Check Transmitter modem status and configuration Cycle power to Transmitter and modem

131 Chapter 6 Troubleshooting 117 PROBLEM Transmitter did not answer call Connection process fails Connection process fails Image rate slow; quality OK POSSIBLE CAUSE Problems Making a Connection (Continued) Transmitter site has no power or is not operational Poor Poor link conditions link conditions Receiver and Transmitter modems are incompatible or incorrectly configured Camera Camera faulty Poor Problems with Image Reception moving is random interlace or link conditions SUGGESTED ACTION Reset the Transmitter (see HyperScan M odule Installation Instructions ); reconfigure the Transmitter using the Configure Remote Site dialog Hang up and redial the Transmitte r Check Transmitter telephone line by calling from another Receiver Check Receiver telephone line by calling a Factory Demonstration Site Test link with appropriate equipment Check link configuration using the Configure Links dialog Manually reset the Transmitter Site modem by issuing terminal commands through the Termina l dialog (accessible from the Configure L inks dialog) Install modems of like make and model at Receiver and Transmitter Stabilize camera mount Check camera operation Replace camera camera with 2:1 (full) interlace Hang up and redial the site Check Transmitter telephone line by calling from another Receiver Check Receiver telephone line by calling a Factory Demonstration Transmitter Test link with appropriate equipment

132 118 HyperScan System Installation and Operation Manual ROBLEM P E CAUS OSSIBLE P N SUGGESTED ACTIO (Continued) Reception Image with Problems slow; rate Image OK quality low baud rate ink L e th using baud rate Receiver Check Links onfigure C g dialo the using baud rate Transmitter Check Site Remote onfigure C g dialo to provider communications Contact line check Adjust amera C h hig ettings s r owe L t Adjus amera C e and us settings Boost olor C. compensate to Windows Insufficient resources to efer R p Startu at roblems P s in thi table slow; rate Image poor quality or random interlace is Camera faulty operation camera Check interlace (full) with 2:1 camera Replace camera conditions link oor P e sit the up and redial Hang by line telephone transmitter Check receiver from another calling by line telephone receiver Check Demonstration Factory a calling Transmitter to provider communications Contact line check Windows Insufficient resources to efer R p Startu at roblems P s in thi table quality Image poor; normal rate of out lens or Camera faulty or adjustment and adjustment camera/lens Check operation it replacing by lens or camera Test ncorrect I t Adjus amera C r o Boost olor C s setting the using quality image Adjust Adjust amera C r o t Boos olor C g dialo quality Image poor; fast rate As Images eceive R t no setting correct hange C s A Images eceive R g settin the sing u p Popu Display mage I, menu he t s ystem Default S e Sit the or dialog, dialog Directory

133 Chapter 6 Troubleshooting 119 PROBLEM No video signal from camera Control Panel Relay icon disabled Control Panel Relay buttons disabled Alarms not reported by Transmitter Alarms not processed by Receiver Control Panel Alarm buttons disabled POSSIBLE CAUSE Problems with Image Reception (Continued) Camera power is missing or faulty video connections Transmitter requires resetting Problems with Relay Control Transmitter not equipped with one or more relay control modules One or more relay control modules faulty or incorrectly installed Transmitter relay outputs disabled in Site Directory dialog Transmitter disabled Problems with Alarm Detection alarm input Transmitter alarm callback telephone number incorrect or missing Transmitter alarm callback Number of Tries set to 0 (zero) Alarm inputs receiver disabled at Alarm inputs disabled in transmitter configuration SUGGESTED ACTION Check camera power and video connections Reset Transmitter (see HyperScan M odule Installation Instructions ) Check the site inventory using the Configure Remote Site dialog Check VIDI Bus connection to the relay control module Install relay control module according to manual Bench test the relay control module Enable affected relay outputs in the Site Directory dialog Enable affected alarm inputs using the Configure Remote Site function Check alarm callback telephone number using the Configure Remote Site function Check Number of Trie s setting using the Configure Remote Site dialog Enable affected alarm inputs in the Site Directory dialog Enable affected alarm inputs by clicking the Alarm icon Enable affected alarm inputs using the Configure Remote Site dialog

134 120 HyperScan System Installation and Operation Manual PROBLEM Control Panel Alarm buttons disabled Video OK; no camera control POSSIBLE CAUSE Problems with Alarm Detection (Continued) Alarm inputs disabled in the Site Directory dialog Alarm inputs disabled on the Alarms keypad Problems with RC60 Camera Control Camera not equipped with a PTZ/RC60 PTZ/RC60 not operational SUGGESTED ACTION Enable affected alarm inputs in the Site Directory dialog Enable affected alarm inputs by clicking the Alarm icon Install a PTZ/RC60 equipped camera Check PTZ/RC60 power Video poor; camera control poor or intermittent Camera not configured for PTZ camera control Camera not correctly connected to RC60 RC60 not connected directly to video expansion module Incorrect camera termination Faulty camera sync or video output Ground loop (improper ground) Perform RC60 power-on diagnostic Set Camera Control Typ e to Coax Pan Tilt Zoom using the Configure Remote Site dialog Review camera RC60 coaxial connection at Connect RC60 video out to video expansion module camera input Set correct Termination using the Configure Remote Site dialog Check Transmitter camera termination Exchange affected camera with known good camera Check Transmitter ground connections Check for zero volts between camera coaxial shield and video expansion chassis Check AC wiring with appropriate AC line diagnostic tool

135 Chapter 6 Troubleshooting 121 PROBLEM Video OK; camera control poor or intermittent No preset operation; PTZ travels to limit when selected No autoscan operation; PTZ travels to limit when selected No auxiliary relay operation Video OK; no camera control POSSIBLE CAUSE Problems with RC60 Camera Control (Continued) Electrical interference Pan-tilt or lens follower pots not connected to RC60 or miswired Pan-tilt faulty or lens follower pots Faulty AC safety ground connection to RC60 Relay wiring incorrect or faulty SUGGESTED ACTION Check for noise sources at Transmitte r Check Transmitter ground connections Check AC wiring with appropriate AC line diagnostic tool Check RC60 Problems with CC50 Camera Control CC50 faulty or incorrectly installed Incorrect wiring to camera control system Incorrect information entered during setup follower pot connections to Test follower pot operation Check AC ground connection to RC60 Check AC wiring with appropriate AC line diagnostic tool Check power and relay connections Check all CC50 connections Check that the camera control system and the CC50 are connected correctly Check power to camera control system Check wiring from CC50 to camera control system Check for correct Camera Control Type in the Transmitter Cameras dialog Check for correct C ontroller Numbe r, Camera Number and other informatio n in the Configure Dome dialo g Verify that the Terminato r letter is lowercase

136 122 HyperScan System Installation and Operation Manual PROBLEM Video OK; no camera control No video signal; no camera control No video signal; camera control OK No preset operation No autoscan operation Windows system fault dialog appears POSSIBLE CAUSE Problems with CC50 Camera Control (Continued) Camera Control software component missing or corrupted Camera power is missing or faulty video connections Faulty Lens video connections iris completely closed Incorrect information entered during setup Presets not supported by camera control system Presets setup not enabled during Incorrect information entered during setup Autoscan not supported by camera control system Unknown Other Problems SUGGESTED ACTION Reinstall the Camera Control software component Check camera power and video connections Check video connection s Open iris function using the Camera Control Check for correct Camera Control Type in the Transmitter Cameras dialog Replace camera control system Enable presets in the Transmitte r Cameras dialog Check for correct Camera Control Type in the Transmitter Cameras dialog Replace camera control system List contents of the dialog; try to reproduce the problem; note exact sequence of events leading up to system fault; then contact Factory Technical Support

137 Chapter 6 Troubleshooting 123 Failure Messages with Diagnostic Measures One or more of the following messages appear in the Link Connect Status dialog or the Link Disconnect Status dialog when an error occurs during the connect/disconnect process. Error: Link timeout on initialization. A problem occurred during the initialization process that caused the link device to time out. Do the following: Reset the link (see Resetting Links in Chapter 3) Check link device power Check link device connections at Receiver Check link device Type in Configure Links dialog under the Configure menu Check link device Initialization string in Configure Links dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Check device assignment in Windows Make sure the correct site is assigned to link Power down computer and restart Reassign link and try connection again Error: Link reports Busy. A busy signal has been detected by the link device at the Receiver while attempting to contact the link device at the Transmitter. This is not a problem if the Transmitter is trying to dial the Receiver or if it is already online with another site. Do the following: Reset the link (see Resetting Links in Chapter 3) Check telephone number in Site Configuration dialog under the Configure menu Check for proper Prefix and/or Suffix in Configure Links dialog under the Configure menu Check link device Initialization string in Configure Links dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Dial the site from a voice telephone and listen for a busy signal Make sure the correct site is assigned to link Reassign link and try connection again

138 124 HyperScan System Installation and Operation Manual Error: Link reports No Carrier. The link device at the Receiver cannot detect a carrier signal from the link device at the Transmitter. The initialization process cannot be started. Do the following: Reset the link (see Resetting Links in Chapter 3) Check for proper Prefix and/or Suffix in Configure Links dialog under the Configure menu Check link device connections at Transmitter Dial the site from a voice telephone and listen for a carrier Make sure the correct site is assigned to link Reassign link and try connection again Error: Link reports No Answer. The link device at the Receiver either does not detect a carrier signal from the link device at the Transmitter or the link device is not answering. The link device at the Receiver returns a status of No Answer. Do the following: Reset the link (see Resetting Links in Chapter 3) Check for proper Prefix and/or Suffix in Configure Links dialog under the Configure menu Check link device connections at Transmitter Dial the site from a voice telephone and listen for a carrier Make sure correct site is assigned to link Reassign link and try connection again Error: Link reports No Dial Tone. The link device at the Receiver does not detect a dial tone when dialing the Transmitter site. The link device at the Receiver returns a status of No Dial Tone. Do the following: Reset the link (see Resetting Links in Chapter 3) Check link device connections at Receiver Check for proper Prefix and/or Suffix in Configure Links dialog under the Configure menu

139 Chapter 6 Troubleshooting 125 Check link device Initialization string in Configure Links dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Listen for dial tone with a voice telephone Make sure the correct site is assigned to link Reassign link and try connection again Error: Link reports Error. The link device at the Receiver has detected an invalid command and returned an Error status. Do the following: Reset the link (see Resetting Links in Chapter 3) Check link device connections Make sure the correct site is assigned to link Reassign link and try connection again Error: Link timeout on dialing. The link device at the Receiver was unable to complete the dialing sequence before time out. Do the following: Reset the link (see Resetting Links in Chapter 3) Check link device connections Check for proper Prefix and/or Suffix in Configure Links dialog under the Configure menu Check link device Initialization string in Configure Links dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Check Number field in Site Directory dialog under the Configure menu Check device assignment in Windows Make sure the correct site is assigned to link Power down computer and restart Reassign link and try connection again

140 126 HyperScan System Installation and Operation Manual Error: Failed transmitter verification. Remote Transmitter verification could not be accomplished. Do the following: Try to connect the link again Decrease baud rate Check link device connections Check link device Initialization string in Configure Link dialog under the Configure menu Check Remote Device Type in Site Configuration dialog under the Configure menu Check COM port for link in Configuration Links dialog under the Configure menu Dial number on voice telephone and listen for carrier Make sure the correct site is assigned to link Reassign link and try connection again Error: Failed in retrieving configuration data. The configuration information from the Transmitter was not successfully retrieved by the Receiver. Do the following: Try to connect the link again Decrease baud rate Check link device connections Check link device Initialization string in Configure Links dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Check Remote Device Type in Site Configuration dialog under the Configure menu Dial number on voice phone and listen for carrier Make sure the correct site is assigned to link Reassign link and try connection again

141 Chapter 6 Troubleshooting 127 Error: Insufficient authorization to access transmitter. The PIN used by the Receiver to access a Transmitter does not match the Transmitter s PIN. Do the following: Make sure that a PIN was not inadvertently altered Check link device connections Check link device Initialization string in Configure Links dialog under the Configure menu Check Remote Device Type in Site Configuration dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Dial the site from a voice telephone and listen for a carrier Make sure the correct site is assigned to link Reassign link and try connection again Error: Failed in retrieving transmitter copyright data. When the Receiver makes the initial connection to a site, it validates the Transmitter copyright information. If the copyright data cannot be retrieved or if it is invalid, this message is displayed. Do the following: Try to connect the link again Decrease baud rate Check link device connections Check link device Initialization string in Configure Links dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Check Remote Device Type in Site Configuration dialog under the Configure menu Dial the site from a voice telephone and listen for a carrier Make sure the correct site is assigned to link Reassign link and try connection again

142 128 HyperScan System Installation and Operation Manual Error: Link reports carrier still present, disconnect failed. This message is displayed if the link device at the Transmitter does not respond to the Escape sequence sent by the Receiver. Do the following: Check link device connections Check link device Initialization string in Configure Links dialog under the Configure menu Check modem settings in the Advanced Configuration dialog under the Configure menu Check COM port for link in Configure Links dialog under the Configure menu Dial the site from a voice telephone and listen for a carrier Make sure the correct site is assigned to link Reset the link (see Resetting Links)

143 Appendices 129 Appendices APPENDIX A SYSTEM REQUIREMENTS Operating System Windows 95 or Windows NT 4.0 CPU Minimum, Windows 95 Pentium 90, 256K cache memory Recommended, Windows 95 Minimum, Windows NT Recommended, Windows NT Pentium 166, 256K cache memory Pentium 200, 512K cache memory Pentium 200 or faster, 512K cache memory Memory (RAM) Minimum, Windows 95 16MB Minimum, Windows NT Recommended 32MB 32MB or more Hard Disk Space Choose your hard disk size based on your image database recording needs: Available Hard Disk Space Hours 8-Hour Days 24-Hour Days 400 MB MB GB GB GB GB

144 130 HyperScan System Installation and Operation Manual Monitor and Video Display Adapter Minimum Recommended 800x600, 16 million colors, 2MB DRAM 800x600, 16 million or more colors, 4MB DRAM, Direct Draw capable Pointer Recommended Bus mouse or similar bus pointing device Communication Line Communication Device PSTN telephone line, leased line, ISDN line or null modem cable Modem (28,800 bps or faster), Terminal Rate Adapter (B1/B2 bonding), or null modem Serial Ports Minimum UARTs Recommended UARTs Parallel Port Printer port configured as LPT1 Diskette Drive 1.44MB, 3.5" CD-ROM Not required, but recommended for ease of future upgrades

145 Appendices 131 APPENDIX B ADVANCED LINK CONFIGURATION If your modem does not appear in the Modem Type drop-down list or if you are installing a Terminal Rate Adapter (TRA), you may need to customize the link configuration. To do so, you must be familiar with the modem or TRA specifications. Consult your user s guide for details. To create a custom modem configuration: 1. Select Custom from the Modem Type or TRA Type list. 2. Edit the contents of the Initialization field as required by your modem or TRA. a. Set echo and verbosity to typically on. b. (Modems only) Set the loudspeaker volume to typically on until connected. c. Set auto-answer to first ring. d. Enter the code to use the basic connect result codes. e. Set the protocol result codes to CONNECT XXXX, where XXXX is the DCE rate. f. Enter the codes to select the fastest, most reliable, noncompressed connection available. Turn off compression. Make sure the DTE rate is fixed, not variable. Both Receiver and Transmitter modems must have the same settings. g. (Modems only) Enter the codes to select CTS-RTS hardware handshaking, normal CD operation (Carrier Detect on connect, drop on disconnect) and normal DTR (send DTR for command of modem, hang up on drop of DTR). h. Enter the code to save the entire initialization string to nonvolatile memory (NVRAM).

146 132 HyperScan System Installation and Operation Manual 3. Click Advanced to open the Advanced Configuration dialog. Inspect the advanced fields and make whatever changes are required for your modem or TRA. Click Help for information about a particular setting. 4. Click OK to save the advanced settings and close the dialog. 5. If you must issue commands directly to the modem, click Terminal. The Terminal dialog appears. Enter the required commands from the keyboard. Then click OK to close the dialog. NOTE: TERMINAL is disabled during initial setup. NOTE: When configuring Leased Line and Null Modem links, the Advanced and Terminal dialogs operate the same way.

147 Appendices 133 APPENDIX C NULL MODEMS Null Modem Pin Connections (Non-TX40) Installing a null modem requires more than simply adding a cable between the Receiver and Transmitter. You must configure the cable(s) and/or break-out box correctly, taking into account the distance between the Receiver and the Transmitter. The configuration depends on the installed Transmitter as well as the type of COM port connection on your computer. The pin connections for the Null Modem or break-out box are shown below for connecting the Receiver (RX) to a remote Transmitter (TX) that is not a model TX40. The Transmitter requires a DB9-S connector. COM ports 1 or 2 at the Receiver typically require a DB9 connector. Serial interface cards and 25-pin COM ports typically require a DB25 connector at the Receiver. Figure 11 Null Modem Pin Connections (non-tx40)

148 134 HyperScan System Installation and Operation Manual Null Modem Pin Connections (TX40) The pin connections for the Null Modem or break-out box are shown below for connecting the Receiver (RX) to a TX40 Remote Transmitter (TX). The Transmitter requires a DB9-S connector. COM ports 1 or 2 at the Receiver typically require a DB9 connector. Serial interface cards and 25-pin COM ports typically require a DB25 connector at the Receiver. The TX40 configuration requires pins 1, 6 and 9 on the Transmitter plug to be jumpered. Figure 12 Null Modem Pin Connections (TX40) Connecting the Null Modem Cable Connect the null modem cable(s) as follows: 1. Make sure the computer is turned off. 2. Plug one end of the null modem cable to an unused COM port on the back of the computer (single link) or to one of the small ends of the interface cable (quad-link). 3. Plug the other end of the null modem cable directly into the Transmitter modem connector. 4. Secure all connector screws.

149 Appendices 135 APPENDIX D COMMUNICATION STATUS MESSAGES Connect Messages During the connect or disconnect process, a status dialog displays messages that reflect the state of the process. This section explains each of these messages. The Link Connect Status dialog displays messages from the following list, reflecting the connect process. Initializing connection The Receiver is preparing to initiate the connection process. Sending link initialization string The Receiver is sending the initialization string to the local link device. Link dialing transmitter The link device at the Receiver is dialing the link device at the Transmitter. Link reports Connect The link device at the Receiver has completed the process of connecting to the remote device and has returned a status of Connect. Link reports Busy, attempting redial The link device at the Receiver has detected a busy signal. The Receiver link device will redial. Link reports OK The Receiver has received acknowledgment from the local link device that it has successfully executed a command. Verifying transmitter connection Connection between the Receiver and the Transmitter is being verified. Transmitter connection verified The Receiver has checked the copyright, configuration and PIN of the Transmitter and has verified connection to the Transmitter.

150 136 HyperScan System Installation and Operation Manual Failed transmitter AutoBaud, requesting date/time verification The Receiver could not automatically match the baud rate of the Transmitter. The Receiver is requesting date and time information for verification purposes. Failed initial baud rate, trying others Connection could not be made at the initial baud rate setting. The Receiver starts reducing its baud rate until connection can be made and maintained. Resetting transmitter baud rate The Receiver has determined the appropriate baud rate for the Transmitter; it is now resetting the Transmitter baud rate. Verifying transmitter baud rate During the connection process, the baud rate of the Transmitter is verified. Retrieving configuration data The Receiver is receiving the Transmitter configuration data. Link is online Connection has been successfully made to this link. Link is offline This is the default status of a link that has not been connected. Link is not configured This link has not been configured at the Receiver. Link is not available In Single Link systems, Links B through D are not available.

151 Appendices 137 Beginning cancellation of connection The request to connect the link has been canceled by the user. Connection canceled at user request Connection to a link may be canceled if the link devices have detected a carrier signal, but have not yet connected. This message indicates that the cancellation, which was initiated by the user, is complete. Remote TX configuration data is invalid and will be reset to default values An invalid configuration has been detected in the Transmitter memory. The Transmitter memory has been corrupted, either in a first-time initialization or following a power fluctuation. The Receiver downloads a default configuration to the Transmitter. Link is answering alarm call The specified link is answering an incoming alarm call from a Transmitter. No sites match remote TX. Using default site to handle alarm. Whenever an incoming alarm call is received from a remote site, the Receiver searches the site directory for the Transmitter name to determine how to handle the alarm. If the site name is not found, the default Alarm Handling information is used. Disconnect Messages The Link Disconnect Status dialog displays messages from the following list, reflecting the disconnect process. Link is being disconnected The disconnect process has started. Waiting for completion of image reception A link cannot be disconnected until the image is received.

152 138 HyperScan System Installation and Operation Manual Waiting to send Escape sequence The Receiver waits for a moment after receiving the last data segment before sending the Escape sequence to the local link device. Sending Escape sequence The Escape sequence is sent to the local link device to switch back into command mode. Sending hang-up request A hang-up command is issued to the local link device to disconnect. Dropping Data Terminal Ready The Receiver is dropping the Data Terminal Ready (DTR) signal to disconnect the local link device. Disconnect complete, link is offline The disconnect process has been completed successfully. Failure Messages with Diagnostic Measures See Chapter 6 Troubleshooting for a list of messages that appear in the Link Connect Status dialog or the Link Disconnect Status dialog when an error condition is encountered during the connect/disconnect process.

153 Appendices 139 APPENDIX E TX40 CONFIGURATION NOTE: You MUST be connected to a Transmitter Site to access the Remote Site Configuration dialog. TX40 Transmitter site configuration involves setting the options stored in the Transmitter s memory. These settings affect site identification, security, alarm response and communications. Site configuration is performed while connected to the site, using the Remote Site Configuration dialog. NOTE: Remote site configuration is a protected feature. You must possess the Remote Devices privilege to access it. NOTE: This section only applies to TX40 Transmitters. For information on other Transmitters, refer to Configuring the Transmitter Site in Chapter 2 Configuration. CAUTION: Do NOT access the Remote Site Configuration dialog while an alarm is in progress! Working with the Remote Site Configuration Dialog To view and change the Transmitter site configuration, click the desired link button. Then click the Configure menu and select Remote Site. The Remote Site Configuration dialog displays for the site Transmitter. Brief descriptions of the information in this dialog are listed on the following pages. Press F1 or click Help for information about a particular setting.