IBM United States Announcement 207-234, dated October 9, 2007 IBM WebSphere Business Monitor with business activity monitoring provides greater visibility into your business processes, data, and other applications enabling an up-to-date Key prerequisites...2 Description...2 Availability of national languages...3 Education support...4 Offering Information...4 Publications... 4 Technical information...4 Ordering information...7 Terms and conditions... 8 Prices...9 Order now...10 At a glance IBM WebSphere Business Monitor V6.1 includes: End-to-end visibility of business performance Early detection and alerts to emerging business situations Complete feedback mechanism with WebSphere Business Modeler for process improvement Prebuilt quick-start templates for business monitoring projects and industry SupportPacs for banking, healthcare, and retail Near real-time information displayed on customized dashboards, gives you the ability to make timely changes often well ahead of the competition Advanced analytics for decision making based on historical and trending data For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: YE001 Overview IBM WebSphere Business Monitor is a comprehensive business activity monitoring (BAM) software product that provides an up-to-date view of your business performance. Personalized business dashboards process business events and data, and calculate key performance indicators (KPIs) and metrics. The events and data can be collected from a wide variety of sources including WebSphere Process Server and IBM FileNet P8 business process management (BPM). In addition, you can use adapters to collect events from additional sources. V6.1 enhancements help you access more information and improve overall ease of use for designing and deploying dashboards. Simplifying design Drag and drop customization can help users accomplish more with fewer clicks. Empowering business users Direct control over creation and management of new dashboards including KPIs, visualizations, and business alerts. Expanding platform choices Maximize flexibility and lower operating costs by running on the platform that best meets your needs. Extending the reach of BAM Ability to use Business Monitor data with external analysis tools and techniques and broader access to source data for KPIs and metrics. IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 1
Key prerequisites Refer to the Software requirements and Hardware requirements sections. Planned availability dates V6.1 U.S. English December 21, 2007: Electronic distribution January 18, 2008: Media packs V6.1.1 National languages February 29, 2008: Electronic distribution March 21, 2008: Media packs Description Extending the reach of business activity monitoring (BAM): The value from BAM increases as the range of activities available to be observed and monitored increases. WebSphere Business Monitor V6.1 provides new ways of gaining access to more events and data in order to make KPIs and dashboards a more comprehensive representation of business performance. In addition to processing events received from event sources, WebSphere Business Monitor can now pull additional business reference information into the Business Monitor server. When integrated with WebSphere Integration Developer and WebSphere Process Server, WebSphere Business Monitor can track the activity of the full range of components running in WebSphere Enterprise Service Bus and WebSphere Process Server. WebSphere Business Monitor now provides first-class support for monitoring WebSphere MQ Workflow processes and IBM FileNet P8 processes. WebSphere Business Monitor provides illustrations and starting point examples for monitoring the activity in business applications such as SAP by integrating with WebSphere Adapters and either WebSphere Enterprise Service Bus or WebSphere Process Server. WebSphere MQ can be used as an on-ramp to send events to the WebSphere Business Monitor event infrastructure. Empowering the line of business through enhanced capability: WebSphere Business Monitor V6.1 provides improvements to business dashboards that enhance the ability to monitor the business and to determine the parameters that need to be monitored. New user interface design, featuring Web 2.0-AJAX and drag-and-drop customization, can help you accomplish more with fewer clicks. Users can personalize dashboards by selecting information of interest, filtered for their role within the company. Business users can create KPIs without requiring a new IT development and deployment cycle. These KPIs can be optionally shared with others across the company. Expanded KPI calculations, including calculations based on the relationship with other KPIs. New "Getting Started" guide application, with integrated video, helps you quickly understand the depth and breadth of what can be achieved using the components of business dashboards. Business users can subscribe to business alerts of interest and select notification channels (for example, dashboard alert viewer, e-mail, or pager message). New user interface helps you monitor and manage human tasks running in WebSphere Process Server. A business manager can monitor and analyze the human task workload, and take corrective action to transfer a human task to another user, all within a single user interface. IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 2
Speeding development of BAM applications through iterative development and templates: Development roles in IT use the WebSphere Business Monitor development toolkit to implement event processing and calculations of metrics and KPIs for use in dashboards. V6.1 provides an improved development experience for these users. Manual deployment steps have been removed to reduce the time involved with developing, testing, and changing a monitor model application as part of an iterative development approach. You can simply add the monitor model application to an integrated test server using the Monitor Development toolkit menu. Likewise, steps to reflect a change to a monitor model have been automated. Developers can use monitoring templates to speed the development time for common business monitoring requirements. When creating a monitor model to observe an application developed with WebSphere Integration Developer, you can choose from a predefined set of common monitoring templates. When selected, a template automatically adds the implementation metrics to the monitor model. For example, you can select a template to capture the elapsed duration of a Business Process Execution Language (BPEL) process. V6.1 provides deep integration with WebSphere Integration Developer. When developers are using both tools in combination, the changes made to an application in WebSphere Integration Developer can impact how the application is monitored. New refactoring and synchronization features help keep the application and the corresponding monitor models consistent. The monitor model test environment has been extended to include AJAX-based dashboards for the complete set of metrics, KPIs, and viewers. A choice of development platforms is supported for Business Monitor development toolkit. You can use Rational Application Developer or WebSphere Integration Developer. This benefits those using monitoring applications not developed with WebSphere Integration Developer and not requiring WebSphere Integration Developer to be installed. Lowering the overall costs of BAM deployment: WebSphere Business Monitor improves the installation and administration tasks required to set up, configure, and maintain BAM applications. A quick start installation option is available and designed to reduce the installation time for a basic configuration of Business Monitor with the examples of exploration testing or a pilot project. This option requires only one mandatory prerequisite product, WebSphere Application Server V6.1. For situations that require more advanced capability, you have the flexibility to install additional software such as WebSphere Portal and DB2 Alphablox. Administrators can now install and configure a monitor model application consistent with other WebSphere Application Server enterprise applications. Manual steps in previous releases have been removed or automated. Accessibility by people with disabilities: A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at http://www.ibm.com/able/product_accessibility/index.html Availability of national languages Availability Description Language date WebSphere Business Multilingual February 29, 2008 Monitor V6.1.1 (French, Russian, (electronic download) Hebrew, Arabic, Korean, Chinese Simplified, Spanish, Portuguese-Brazilian, German, Japanese, Chinese Traditional, Hungarian, English U.S., Greek, Turkish, Czech, IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 3
Italian, Polish) WebSphere Business Multilingual March 21, 2008 Monitor V6.1.1 (French, Russian, (media pack) Hebrew, Arabic, Korean, Chinese Simplified, Spanish, Portuguese-Brazilian, German, Japanese, Chinese Traditional, Hungarian, English U.S., Greek, Turkish, Czech, Italian, Polish) Trademarks WebSphere, Rational, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others. Education support IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site http://www-3.ibm.com/services/learning/ Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments. Offering Information Product information is available via the Offering Information Web site http://www.ibm.com/common/ssi Also, visit the Passport Advantage Web site http://www.ibm.com/software/passportadvantage Publications WebSphere Business Monitor V6.1 documentation is shipped in an information center, available as a downloadable image, or on the product CD. You can install a local copy of the information center using the WebSphere Business Monitor installation program. WebSphere Business Monitor documentation is also available at http://www.ibm.com/software/integratio n/wbimonitor/library/documentation.html Technical information Specified operating environment Hardware requirements: For information on the hardware requirements for WebSphere Business Monitor, visit IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 4
http://www.ibm.com/software/inte gration/wbimonitor/requirements/ Software requirements: Support for a broader set of operating environments WebSphere Business Monitor V6.1 supports the following platforms and software: Operating systems: Red Hat Enterprise Linux 5.0 SUSE Linux Enterprise Server (SLES) 9.0 or SUSE Linux Enterprise Server (SLES) 10 HP-UX Itanium 11i V3 Windows Server 2003 Enterprise Edition SP1 or Windows Server 2003 Standard Edition SP1 Windows XP (for development only) AIX V5.2 or V5.3 Databases for use by WebSphere Business Monitor server: DB2 Enterprise Server Edition V8.2 or V9.1 DB2 for z/os V8 Oracle 10g Standard and Enterprise Release 2 10.2.0.2 Embedded Derby 10.1 (for development only) Other optional software: WebSphere Portal Server Enable V6.0.1 DB2 Alphablox V9.5 WebSphere Integration Developer V6.1 Rational Application Developer V7.0 For additional information on the software requirements for WebSphere Business Monitor, visit http://www.ibm.com/software/inte gration/wbimonitor/requirements/ Planning information Direct customer support: Direct customer support is provided by IBM Operational Support Services SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products. Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968). For technical support or assistance, contact your IBM representative or visit http://www.ibm.com/support Packaging: WebSphere Business Monitor V6.1 is distributed via electronic download and a single physical media pack consisting of multiple CD-ROMs. This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT. IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 5
Software Services IBM Software Services for WebSphere has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services for WebSphere reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need. IBM Software Services for WebSphere is adept at building effective teams consisting of your staff and IBM Global Business Services personnel, or with a global systems integrator of your choice to support the successful deployment of WebSphere Business Monitor. IBM Software Services for WebSphere brings product, technology, and best-practices expertise that can make any implementation team more effective. As specialists in WebSphere products, IBM has the collective experience of hundreds of live customer implementations and hundreds of consultants globally to help ensure success. IBM Software Services for WebSphere professionals complement the project delivery team by providing deep insight into product technology and architecture as well as linkages back to the software development organization. IBM Software Services for WebSphere services offerings are tailored to your individual needs, with services that range from a full outsourced deployment to focused specialist services packages that enable a project team or client to address specific challenges. IBM Software Services for WebSphere can also assist you with upgrading from earlier versions of WebSphere products. Any migration of applications involves proper planning, estimation, and timed execution. IBM Software Services for WebSphere can assist by precisely assessing and evaluating your existing infrastructure and support system. IBM Software Services for WebSphere has extensive, proven experience in successful product migrations. Our IBM Software Services for WebSphere consultants: Are missioned to help make WebSphere products successful. Minimize your migration risks. We've harnessed years of field experiences into a migration services program to you successfully migrate your applications. Provide extensive technical skills on WebSphere and WebSphere process integration products. Bring tried-and-true best practices expertise to every engagement. Packaged and custom service offerings are available, including specific predefined services offerings to get you off to a running start with WebSphere process integration products. IBM Software Services for WebSphere offers technical, product-specific services for WebSphere software products in each of these four categories: Assess Technical architecture sizing and planning Enterprise process integration strategy Mentoring and team augmentation Design Design Workshop Design Review Mentoring and team augmentation Develop and deploy External code reviews Go-Live Support Off-site development Mentoring and team augmentation Performance Tuning Quality Assurance Reviews IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 6
Maintain Maintenance, enhancement, and operation support of the production environment Go-Live Support Migration service Full operational review IBM Software Services for WebSphere Migration Assessment Services Offering: Need to migrate from WebSphere Business Integration Monitor V4.2.4 (Monitor V4.24) to WebSphere Business Monitor V6.1 (Monitor V6.1). Engage the experts. Skilled IBM Software Services for WebSphere consultants can assist you in successfully planning your Monitor V4.24 to Monitor V6.1 migration with the Migration Assessment Services Offering. IBM Software Services for WebSphere consultants will host a workshop, which will assess your current Monitor V4.24 environment and provide guidance on the best approach for migrating to Monitor V6.1. For more details contact your IBM Software Services for WebSphere Services sales representative. Visit the Web sites below to learn more about IBM Software Services for WebSphere capabilities, and how to contact your IBM Software Services for WebSphere sales specialist for specific information about services offerings for WebSphere process integration products. For more information, visit http://www.ibm.com/developerworks/w ebsphere/services/services.html#wbi Your IBM Software Services for WebSphere sales specialist may be found at http://www.ibm.com/websphere/d eveloper/services/contacts.html To learn more about IBM Software Services or to contact a Software Services sales specialist, visit http://www.ibm.com/software/sw-services/ Ordering information This product is only available via Passport Advantage. It is not available as shrinkwrap. Product group: WebSphere Product Identifier Description PID IBM WebSphere Business Monitor 5724-M24 Product category: Application Integration Middleware other Charge metric PID Charge unit Program name number description IBM WebSphere Business Monitor 5724-M24 Value Unit Passport Advantage For ordering information, refer to Software Announcement 206-254, dated October 10, 2006, and to Software Announcement 207-063, dated March 27, 2007. Passport Advantage customer: Media pack entitlement details Customers with active maintenance for the products listed are entitled to receive the corresponding media packs. Media packs description IBM WebSphere Business Monitor V6.1 English US Part number AF0BFEN IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 7
IBM WebSphere Business Monitor V6.1.1 Multilingual AF0BHML Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. This product is only available via Passport Advantage. It is not available as shrinkwrap. Licensing: IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. License Information form number WebSphere Business Monitor V6.1: L-DJEN-746HLA The program's License Information will be available for review on the IBM Software License Agreement Web site http://www.ibm.com/software/sla/sladb.nsf Limited warranty applies: Yes Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at http://www.ibm.com/software/support IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee. Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 8
Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees. Other terms Volume orders (IVO): No IBM International Passport Advantage Agreement Passport Advantage applies: Yes, and through the Passport Advantage Web site at http://www.ibm.com/software/passportadvantage Usage restriction: Yes. For information, refer to the License Information document that is available on the IBM Software License Agreement Web site http://www.ibm.com/software/sla/sladb.nsf Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at http://techsupport.services.ibm.com/guides/handbook.html Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements. For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at http://www.ibm.com/software/passportadvantage IBM Operational Support Services SoftwareXcel: No Other support: Passport Advantage System i Software Maintenance applies: No Variable charges apply: No Educational allowance available: Not applicable. Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 9
Advantage Web site http://www.ibm.com/software/passportadvantage Business Partner information: If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. https://www.ibm.com/software/howt obuy/passportadvantage/paoreseller IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit http://www.ibm.com/financing IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. For more financing information, visit http://www.ibm.com/financing Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU (426-4968). Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: callserv@ca.ibm.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks developerworks and System i are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, WebSphere, AIX, DB2, z/os, Rational, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows is a trademark of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 10
Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com IBM United States Announcement 207-234 IBM is a registered trademark of International Business Machines Corporation 11