CMLE ILL Important Information Table of Contents Reminders Introducing New to ILL? Bag Delivery Searching for Library Materials? Who Did I Request This Item For? Placing a Renewal Via the Web Checking an Items Renewal Status Overdue Items I Want to Cancel this Request Cancelled vs. Unfilled Reminders Always check Your Borrowing Record for due dates, renewals, and etc. This can be done on website in the same gray box that is used for requesting items. You will need your library s barcode and password to submit requests. If you have forgotten them, misplaced them or just plain need them, please email CMLE at cmle@stcloudstate.edu or call us at (320) 308-2950. When returning items, always put the paperwork that came with the item back into the item. CMLE will not be doing interlibrary loan of media items unless those items can be found at GRRL. CMLE works with lending libraries in the Minitex region, (Minnesota, Wisconsin, North Dakota, and South Dakota); if we cannot find your request in the region we will have to cancel it. Use WorldCat when searching for an item; it will tell you what states your item is available in. Introducing Last Spring, CMLE acquired a CMLE Assistant named Laurie Borchard. Laurie has returned this year as our Lead ILL Assistant. This means that she will be working on the requests you send into us and working with you if there are any problems. Laurie is a Senior at St. Cloud State majoring in Information Media and minoring in English. Next year, she will be attending graduate school to become a Librarian. That s right, a librarian. If you have any interlibrary loan (ILL) issues, please contact her at cmle@stcloudstate.edu or by phone at (320) 308-2950.
New to ILL? Do you have patrons that want to borrow items that your library does not have? CMLE can help get those items to your library. 1. To request items, go to our website at www.cmle.org. There is a gray box on the right of the opening screen that says Interlibrary Loan (for Members Only. In that box is an option for book or article requests. Click the type that you wish to request. Choose the book/article depending on your request 2. The next screen will prompt you for your library s barcode and password. (If you do not know your library s barcode and password please email CMLE at cmle@stcloudstate.edu or call us at (320) 308-2950. 3. Type in all the information you know about the item. You must have the author and title; if the ISBN is known, please include it because it is very helpful to CMLE. Type in the author, book, and ISBN (if known). Type in other information if known as well.
4. Scroll to the bottom of this screen and click the box next to the sentence: I have read the above statement and agree to abide by its restrictions. Then click go. Click go. Check that you agree. 5. The next screen to appear will be a confirmation of the request. Exit this screen. Click exit. 6. You have successfully placed a request with CMLE! Once you have placed your request and CMLE has processed it, you will need a place to pick it up. But wait! Where do you pick up your item? Well, you need to be on our bag delivery system. For information on our bag delivery system, see the section on bag delivery. If you would like to keep the book for a longer period of time, see our section on renewals.
Bag Delivery Is your library/media center on our bag delivery system? If so, ignore this section. CMLE does not have the ability to send items directly to your library or media center, but has several delivery options. Most of our members can choose a public library pick-up location whether the library is on their way to work, near their library/media center, or on their van drivers route. Someone from the public library will notify you via email or phone that you have a delivery bag at the library that is ready to be picked up. Returns of items will also happen at your public library using the bag. Don t forget to flip the bag tag over so that CMLE s information is showing. Delivery can feel complicated until it is figured out. Feel free to call us at (320) 308-2950 or email Samantha TerBeest at saterbeest@stcloudstate.edu to review your delivery options. Note: If you are on our red bag delivery system, please be aware that you have two weeks to pickup the bag(s). If the bag is not picked up within that time period, the public library will return the bag to CMLE. Searching for Library Materials? Try any of the following items: 1. ELM 4 You Portal: These free databases are free to all Minnesotans, and are used for the most part to search for articles. Go to http://www.elm4you.org/ to see them organized by subject, or alphabetical by title. Hot tip: Scroll down the list for WorldCat, the absolute best database to search for books. Use the advanced search and when you get your search results, click on the libraries worldwide to see if anyone in MN, WI, SD, or ND owns the item. If so, our staff would be happy to arrange the loan for you. Just copy and paste the information into our online form. 2. Global search on St. Cloud State and All MN Colleges (70 total): www.mnpals.net/f If you just type in the search box, you search all libraries. You can isolate and search only St. Cloud State, by using the pull-down menu by Library to Search. 3. MnLINK: http://www.mnlinkgateway.org At the opening screen, you can see all of the library systems that are a part of MnLINK. This is the best way to search for things most likely in a public library.
Who Did I Request This Item For? We recommend that you put the name of your patron in your request for tracking purposes. Use the Where was information on this book found? field to do this when placing a request. This will appear on your paperwork as the Source. Putting the patron s names elsewhere may mean it will not print out on your paperwork. Patron s name goes here. John Doe Do not put patron s name here John Doe Placing a Renewal Via the Web If your patron would like to have an item for a longer period of time, placing a renewal online can easily be done by following these steps. 1. Go to CMLE s website (www.cmle.org). 2. In the gray box to the right, click Your Borrowing Record. Click on Your Borrowing Record.
3. You will be prompted for your barcode and password. (If you need these, contact CMLE at cmle@stcloudstate.edu or 320-308-2950.) Put barcode here. Click Log On. Put password here. 4. You should now successfully be in your borrowing record. 5. Click the number next to the word loans Click the number not the word. 6. Check the item(s) that you would like to renew. Check the one you want to renew. 7. Press Renew All or Renew Selected in the blue ribbon. Click Renew Selected or Renew All. 8. Once that is done, check your borrowing account periodically to see if your item has been renewed. (Renewals do not take place right away.) It is the lending library s (not CMLE) responsibility to determine whether an item can be renewed. It s your responsibility to check the status of a renewal request. If the status is Renewal Accepted, the due date will have changed. If the status is Renewal Rejected, please return the item on its due date.
Checking an Items Renewal Status This must be done periodically to see if the renewal has been accepted or rejected. 1. Repeat steps 1-4 of Placing a Renewal via the Web. 2. Click the number beside the word ILL Active Requests. Click the number not the words. 3. The next page will show you all of the ILL items you have out and what their statuses are. Remember if the status is Renewal Accepted, the due date will have changed. If the status is Renewal Rejected, please return the item on its due date. Overdue Items Our lending libraries have renewed energy and vigor in focusing on overdues and keeping their collections intact during these tight economic times. The short, but strident message we are getting from our lending libraries is this: We are happy to lend materials, but want our materials back when they are due. Renewals can be requested, but please understand that they cannot always be granted. If your renewal requests are rejected, the lending library wants the item back. Period. If you fail to do so, CMLE is being billed. This is not good. It is expensive and very staff intensive for both the lending libraries and for CMLE. But let s not forget, this is how libraries work, and we are indeed lucky to have this ILL service available in our region (we are the last multitype offering this service). Part of our success is staying on good terms with our lending libraries. We appreciate your cooperation in paying attention to your due dates, and getting materials back to our office on a timely basis. *When an item becomes overdue, CMLE will notify you via email. Please get the item back as soon as possible. If we receive a bill, CMLE will inform you that a bill has been received. To renew an item, see Placing a Renewal via the Web.
I Want to Cancel this Request Just like renewing an item, you can also cancel a request online. Follow these simple steps to cancel requests: 1. Go to CMLE s website (www.cmle.org). 2. In the gray box to the right, click Your Borrowing Record. Click on Your Borrowing Record. 3. You will be prompted for your barcode and password. (If you need these, contact CMLE at cmle@stcloudstate.edu or 320-308-2950.) Put barcode here. Click Log On. Put password here. 4. You should now successfully be in your borrowing record. 5. Next, click on the number next to the phrase ILL Active Requests. Click the number not the phrase. 6. Click the number next to the request you would like to cancel. Choose the number next to the request.
7. Once you choose the request you want to cancel, the request information will appear. Below the information you can either choose to cancel the request or go back. Choose Cancel Request. Press cancel request. 8. Above the request information, it will say Cancel succeeded if all has gone well. You cancelled a request!
9. To return back to you account, press Your Borrowing Record at the top of the page. Press Your Borrowing Record to return to you account. Cancelled vs. Unfilled Have you ever wondered why you don t always get requests that you have requested? There are two statuses that show up on your borrowing record to indicate that we are unable to get the item you requested. The statuses are cancelled and unfilled. A book becomes cancelled when the request cannot be found in the four-state Minitex region. CMLE s Lead ILL Assistant goes through each book request to see if we can get it within one of the four states. If no library in the region has the item, it becomes cancelled. If you request a media item, make sure to look on the Great River Regional Library (GRRL) Website to see if it is available there. We will cancel the media request if it is not available at GRRL. When articles are requested, our staff looks first to see St. Cloud State University carries the journal (either hardcopy or electronically). If not, she moves to WorldCat. On occasion, WorldCat has accessible websites where CMLE can get a PDF. If she cannot find a PDF version of the article, she will then check to see if any library in the Minitex region carries the journal article. If all fails, she will then cancel the request. Now, unfilled requests If the item is a book and it went unfilled, typically that means that no library in four states had it at the moment. (Some libraries could have it, but it may be checked out, on hold, or even on order at the time of the request). Book requests can easily be resubmitted, but it will take extra time to get the item. When the requested item is an article, it is likely that all states in the Minitex region were unable to fill it, because none may have it. There are times, however, that the article may be in a bound journal (typically two years or older) or on microfiche/film and it may be checked out at a library that has it. CMLE will send you an email when an item becomes cancelled. We will send you a half sheet of paper called Notification of CMLE Interlibrary Loan Action if the item is unfilled.