CASPER COLLEGE COURSE SYLLABUS ELTR 2920, Section 01 Small Computer Repair Techniques. Lecture Hours: 2 Lab Hours: 2 Credit Hours: 3

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CASPER COLLEGE COURSE SYLLABUS ELTR 2920, Section 01 Small Computer Repair Techniques Semester/Year: Spring 2018 Lecture Hours: 2 Lab Hours: 2 Credit Hours: 3 Class Time: 1:00-2:50 p.m. Days: M Room: GW 208 Lab Time: 3:00-4:50 p.m. Days: M Room: GW 208 Instructor s Name: Mr. Blesi Instructor's contact Information: Office Phone: 268-2459 Office Number: GW-116F Email: jblesi@caspercollege.edu Office hours: M 9:30-10:30 a.m. M 5:00 6:00 p.m. T 9:30 a.m. - 11:30 a.m. R 12:00-1:00 p.m. (CS) Course Description: Techniques used to install and maintain personal computers. Emphasis will be on students developing abilities to fix personal computer hardware and software matters. Concepts and hands on will be used to prepare the student to support personal computers. Statement of Prerequisites: None Goal: Be able to identify the names, purposes, and characteristics of various personal computer system modules. Outcomes: Upon completion of this course, the student will: Describe the modules of a personal computer. Install and connect the hardware for personal computers. Troubleshoot a personal computer to find and repair faults. Course Objectives: Build a functioning personal computer. Install operating system and applications software. Install subsystems with applications software. Upgrade components. Identify common hardware problems and repair. Methodology: 1

Students should read the text prior to arriving at class. The instructor will use the text to discuss the material and answer any questions. Outcomes will be judged by exams and laboratories. The course consists of two interrelated parts. The lecture portion is based on an interactive program where summaries will be used to discuss objectives. The laboratory portion is designed to give the student a chance to work with actual hardware. Evaluation Criteria: Grade is based virtual labs, practice questions, hands on laboratory, and a final. Virtual labs allow the students to experience a larger variety of equipment. Practice questions are multiple choice to promote active learning of material and practice for certification exams. Hands on laboratories allows students opportunity for mechanical familiarization. A comprehensive final models standards in the computer industry while allowing feedback to the instructor. Percent of total grade for required work is shown below: TestOut PC Pro labs and practice questions 40% Laboratories 40% Final 20% Final grade for course is on the following scale: 90%-100% A 80%-89% B 70%-79% C 60%-69% D 00%-59% F Casper College may collect samples of student work demonstrating achievement of the above outcomes. Any personally identifying information will be removed from student work. Required Text, Readings, and Materials: TestOut PC Pro, English 5.1.0, IBSN: 978-1-935080-42-8 Class Policies: Last Date to Change to Audit Status or Withdraw with a W Grade: April 12, 2018 Laboratories are due at the start of the next scheduled lab period. Late points (10% per week) will be accessed for late laboratories. All laboratories must be completed to pass the class. Final exam grade is evaluated by the student s input on the exams, which means if the student is not there, the grade is zero. A makeup may be given depending on the reason, the status of the student's laboratory work, and participation. Safety: Personal and equipment safety standards will be strictly enforced. It is the individual s responsibility to develop and use a safe work attitude. Disregard for the safety of yourself and/or others will result in dismissal from the class. 2

Student Rights and Responsibilities: Please refer to the Casper College Student Conduct and Judicial Code for information concerning your rights and responsibilities as a Casper College Student. Chain of Command: If you have any problems with this class, you should first contact the instructor to attempt to solve the problem. If you are not satisfied with the solution offered by the instructor, you should then take the matter through the appropriate chain of command starting with the Department Head/Program Director, the Dean, and lastly the Vice President for Academic Affairs. Academic Code Violations: (Cheating and Plagiarism) Casper College demands academic honesty. Academic code violations focus on academic dishonesty, which includes but is not limited to, cheating, plagiarism, buying, selling, or stealing exams; substituting for another person, collusion when collaboration is not approved; knowingly furnishing false information; and copyright violations. Violations of the college's academic code can result in a range of negative consequences from failing a graded assignment to expulsion from the college. See the Student Code of Conduct for more information on this topic. Official Means of Communication: Casper College faculty and staff will employ the student's assigned Casper College email account as a primary method of communication. Students are responsible to check their account regularly. ADA Accommodations Policy: If you need academic accommodations because of a disability, please inform me as soon as possible. See me privately after class, or during my office hours. To request academic accommodations, students must first consult with the college s Disability Services Counselor located in the Gateway Building, Room 344, (307) 268-2557, bheuer@caspercollege.edu. The Disability Services Counselor is responsible for reviewing documentation provided by students requesting accommodations, determining eligibility for accommodations, and helping students request and use appropriate accommodations. Harassment and Discrimination: Casper College seeks to provide an environment that is free of bias, discrimination and harassment. If you have been the victim of sexual harassment/gender or sex discrimination/sexual misconduct/assault, we encourage you to report this. If you report this to an employee, she or he must notify our college's Title IX Coordinator, Linda Toohey, Associate Vice President for Student Services, 125 College Drive, GW 412, Casper, WY 82601; (307) 268-2667; linda.toohey@caspercollege.edu about the basic facts of the incident. Employee concerns should be directed to the Human Resources Director. For more information about your options, please go to: caspercollege.edu/nondiscrimination 3

LECTURE SCHEDULE ELTR-2920 Spring 2018 Week Chapter Topic V. Lab s Practice Questions 1 King Equality Day 2 1 Computing Overview 1.1 Course Introduction 1.2 Using the simulator 1.2.2 1.2.4 1.3 Hardware Basics 1.3.6 1.3.8 1.4 Windows Basics 1.4.7 2.1 Protection and Safety 2.1.8 2.2 Professionalism 2.2.3 2.3 PC Tools 2.3.3 2.4 PC Maintenance 2.4.6 2.4.7 2.5 TS Overview 2.5.3 3 3 System Components 3.1 Cases and Form Factors 3.1.3 3.2 Power Supplies 3.2.5 3.2.6 3.3 Motherboards and Buses 3.3.5 3.3.6 3.4 Motherboard TS 3.4.3 3.4.4 3.4.5 3.5 Processors 3.5.7 3.5.8 3.5.9 3.6 Processor TS 3.6.3 3.6.4 3.6.5 4 3 System Components 3.7 Memory 3.7.6 3.8 Memory Installation 3.8.3 3.8.7 3.8.8 3.9 Memory TS 3.9.4 3.9.5 3.9.6 3.10 BIOS/UEFI 3.10.7 3.10.8 3.10.9 5 3 System Components 3.11 Expansion Cards 3.11.4 3.11.5 3.12 Video 3.12.5 3.12.6 3.13 Audio 3.13.7 3.13.8 3.14 Cooling 3.14.3 6 Presidents Day 4

7 4 Peripheral Devices 4.1 Peripheral Devices 4.1.4 4.2 USB 4.2.3 4.2.4 4.2.5 4.3 IEEE 1394(FireWire) 4.3.3 4.3.4 4.4 Display Devices 4.4.7 4.4.10 4.5 Video TS 4.5.3 4.5.4 4.6 Device Driver M 4.6.8 4.6.9 4.7 Device Driver TS 4.7.4 4.7.5 4.7.6 8 5 Storage 5.1 Storage devices 5.1.3 5.2 SATA 5.2.4 5.2.5 5.3 Optical Media 5.3.5 5.4 RAID 5.4.5 5.4.6 5.4.7 5.5 File Systems 5.5.8 5.6 File System Creation 5.6.3 5.6.5 5.6.7 9 Spring Break 10 5 Storage 5.7 Storage Management 5.7.5 5.7.6 5.8 Storage Spaces 5.8.4 5.8.5 5.9 Disk Optimization 5.9.6 5.9.7 5.10 Storage TS 5.10.5 5.10.6 11 6 Networking 6.2 Network Hardware 6.2.5 6.2.6 6.3 Networking Media 6.3.6 6.4 Ethernet 6.4.4 6.5 IP Networking 6.5.5 6.6 IP Configuration 6.6.5 6.6.6 6.6.7 6.7 IP Version 6 6.7.3 12 7 Printing 7.1 Printers 7.1.7 7.1.8 7.2 Printer Configuration 7.2.5 7.2.6 7.3 Network Printing 7.3.5 7.3.6 7.4 Printing Management 7.4.4 7.4.5 7.4.6 5

8 Mobile Devices (MD) 8.1 Notebook Computers 8.1.5 8.2 Notebook Components 8.2.7 13 8 Mobile Devices (MD) 8.3 Notebook PM 8.3.5 8.3.6 8.3.7 8.4 Notebook TS 8.4.5 8.5 MD 8.5.5 8.6 MD Networking 8.6.7 8.7 MD Security 8.7.4 8.8 MD TS 8.8.4 14 9 System Management 9.1 Windows System Tools 9.1.10 9.10 System Backup 9.10.6 9.10.8 9.10.9 15 9 System Management 9.11 System Protection 9.11.5 9.11.6 9.14 OS TS 9.14.7 9.15 Windows Boot Errors 9.15.4 9.15.9 9.15.10 9.15.11 9.15.12 9.15.13 16 12 Security 12.5 BIOS/UEFI 12.5.4 12.5.5 12.6 Malware (Skip 6.5 and 6.6) 12.6.8 12.9 Network Security 12.9.5 12.10 Firewalls 12.10.4 12.10.7 17 Final: Wednesday May 9 from 8:00 a.m. to 10:00 a.m. 6