Information and Communication Technology BCcampus Online Collaborative Program

Transcription

1 Information and Communication Technology BCcampus Online Collaborative Program Computer Support Technician Certificate (CST) Computer Hardware ICT 102 Course Outline COURSE IMPLEMENTATION DATE: September 2014 OUTLINE EFFECTIVE DATE: September 2015 COURSE OUTLINE REVIEW DATE: June 2020 GENERAL COURSE DESCRIPTION: This course will begin to prepare students to support and repair personal computers by examining: basic lab safety concerns; the operation of the major parts of PCs; the operation of devices that are commonly attached to PCs; basic troubleshooting guidelines; and the use of utility software. For students interested in pursuing an A+ certification the material presented in the course will be helpful for the hardware component of the A+ certification exams. Information about this document: This Course Outline describes the curriculum of the CST Collaborative. Individual CST courses may be delivered by any one of the participating institutions within the collaborative. When this course is delivered by COTR, any differences, additions or specific configurations will be clearly identified. Program Information: This course is a required course for the CST program. Delivery: This course is delivered online. COTR Credits: 3

2 Typical Structure of Instructional Hours: Practicum Hours (if applicable): Instructional Activity Duration Type of Practicum Duration Lecture Hours On-the-job Experience Seminars / Tutorials Formal Work Experience Laboratory / Studio Hours Other Practicum / Field Experience Hours Total Other Contact Hours* 45 Total 45 Other Contact Hours Theoretical aspects of all courses are delivered online. Each course requires extensive hands-on practice of a laboratory/home workshop nature. Course Outline Author or Contact: Ildi Walkley, BEd, MAEd Signature APPROVAL SIGNATURES: Department Head Ildi Walkley walkley@cotr.bc.ca Dean of Instruction Darrell Bethune bethune@cotr.bc.ca Department Head Signature Dean of Instruction Signature EDCO Valid from: September 2015 June 2020 Education Council Approval Date COURSE PREREQUISITES AND TRANSFER CREDIT: Prerequisites: CST Certificate Program Admission Corequisites: None Flexible Assessment (FA): Credit can be awarded for this course through FA Yes No Learners may request formal recognition for flexible assessment at the College of the Rockies through one or more of the following processes: External Evaluation, Worksite Assessment, Demonstration, Standardized Test, Self-assessment, Interview, Products/Portfolio, Challenge Exam. Contact an Education Advisor for more information. Jul. 6, 2015 do H:\OUTLINE\2015_Fall\ICT102.docx 2

3 Transfer Credit: For transfer information within British Columbia, Alberta and other institutions, please visit Prior Course Number: Students should also contact an academic advisor at the institution where they want transfer credit. Textbooks and Required Resources: Textbook selection varies by instructor and may change from year to year. At the Course Outline Effective Date the following textbooks were in use: Andrews, Jean. A+ Guide to Hardware: Managing, Maintaining and Troubleshooting, 6th Edition. Course Technology. ISBN: Program hardware and software requirements are detailed in the ICT Program Outline. Besides the program resource requirements, students will also need the following computer maintenance tools: Ground bracelet, Flat head screwdriver, Philips screwdriver, Electronics tweezers, Needle-nose pliers, Wire cutter / stripper. These tools do not need to be purchased ahead of class and will be discussed in detail (with examples) on week 2. Please see the instructor s syllabus or check COTR s online text calculator for a complete list of the currently required textbooks. LEARNING OUTCOMES: Upon the successful completion of this course, students should be able to identify the major components of a PC and the common devices attached to them; explain the general principles of operation for each component and attached device; describe common troubleshooting techniques; and demonstrate safe tool and equipment use. COURSE TOPICS: Introducing Hardware PC Repair Fundamentals Form Factors and Power Supplies Processors and Chipsets Motherboards Upgrading Memory Hard Drives Installing and Supporting I/O Devices Multimedia Devices and Mass Storage PCs on a Network Notebooks, Tablets and PDAs Supporting Printers and Scanners See instructor syllabus for the detailed outline of weekly readings, activities and assignments. Jul. 6, 2015 do H:\OUTLINE\2015_Fall\ICT102.docx 3

4 ESSENTIAL SKILLS DEVELOPED IN THIS COURSE: Students can expect to develop the following skills in this course: Computer Skills Recognize basic computer components (e.g. monitor, hard drive) and terminology Start the computer, log in, start a program Create a simple document in Word Perform basic document editing Understand file management: save, store and retrieve documents Use to send and read messages, attach documents Print documents Access COTR s online learning resources Skills for Busy Students Manage study time effectively Develop problem-solving and memory skills Use support systems and College resources EVALUATION AND ASSESSMENT - ICT Collaborative: Quizzes (12) Assignments (2) Journal Final Exam Assignments Total % Of Total Grade 24% 16% 20% 40% 100% Please see the instructor syllabus for specific classroom policies related to this course, such as details of evaluation, penalties for late assignments and use of electronic aids. EXAM POLICY: Students must attend all required scheduled exams that make up a final grade at the appointed time and place. Individual instructors may accommodate for illness or personal crisis. Additional accommodation will not be made unless a written request is sent to and approved by the appropriate Department Head prior to the scheduled exam. Any student who misses a scheduled exam without approval will be given a grade of 0 for the exam. Jul. 6, 2015 do H:\OUTLINE\2015_Fall\ICT102.docx 4

5 COURSE GRADE: Course grades are assigned as follows: Grade A+ A A- B+ B B- C+ C C- D F Mark (Percent) < 50 A grade of "D" grants credit, but may not be sufficient as a prerequisite for sequential courses. ACADEMIC POLICIES: See for general college policies related to course activities, including grade appeals, cheating and plagiarism. Computer Course Requirements/Policies: Any student found either making copies of our network files, or using an unauthorized copy of our programs will be required to withdraw from this course. A second offence in any course may result in an automatic expulsion from the program. COURSE CHANGES: Information contained in course outlines is correct at the time of publication. Content of the courses is revised on an ongoing basis to ensure relevance to changing educational, employment and marketing needs. The instructor endeavours to provide notice of changes to students as soon as possible. The instructor reserves the right to add or delete material from courses. Jul. 6, 2015 do H:\OUTLINE\2015_Fall\ICT102.docx 5