SAYRE AREA SCHOOL DISTRICT IT PLAN

Transcription

1 SAYRE AREA SCHOOL DISTRICT IT PLAN Fiscal Year July to June Standardize, Simplify, & Save Money Created and Updated by Rick Rava Friday, August 12, 2016 (Note: Some Items will change due to technology evaluations of the vendor s products and/or resources/funding) Author: Rick Rava Friday, August 12, 2016 Page 1 of 81

2 Table of Contents Table of Contents... 2 Purpose... 8 DESKTOP: High School CAD (FREECAD) [Upgrade] to New Release (Priority - Medium) - *Completed* Key Financial / Resource Benefit (CAD is free)... 9 Proposal... 9 DESKTOP: SASD STUDENT HS Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - High) *Almost Complete* Proposal DESKTOP: SASD STUDENT SNYDER Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - High) *Almost Complete* Proposal DESKTOP: High School and Snyder TEACHER Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - Medium) *Almost Complete* Proposal DESKTOP: High School and Snyder STAFF Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - Medium) *Just started* Proposal DISASTER RECOVERY: Backup Fiber Connection [Outside Vendor] (Priority - Medium) Proposal DISASTER RECOVERY: Domain Controllers 2012 R2 Beef up DR VM Performance (Priority - High) - *Just Started* Proposal DISASTER RECOVERY: Security Camera Storage 2012 R2 [Beef up Performance] (Priority - Medium) - *Just Started* Proposal EDUCATIONAL TECHNOLOGY NEEDS ASSESSMENT: (Priority - High) - *Processing* Needs Needs Needs Needs Needs Needs Needs Needs Needs Author: Rick Rava Friday, August 12, 2016 Page 2 of 81

3 Needs Needs EDUCATION: Technology Webinars (Priority - Medium) - *Ongoing* Action EDUCATION: Staff Technology Training (Priority - Medium) - *Ongoing* SASD Staff Background Proposed Solution FINANCIALS: Budget Breakdown Financials (Priority - High) - *Ongoing* Budget Background INTERNS: College Internship Program [Currently Enrolled] (Priority - High) *Finishing Up Summer* Work Projects INVENTORY: Conduct 100% Inventory [PDE PATI] (Priority - Medium) - *Ongoing* Action LAPTOP: SASD HIGH SCHOOL STUDENT Computers [Reimage SASD 2016 Standard Software] (Priority - High) - *1 Cart Left to Image* Proposal LAPTOP: SASD TEACHER/STAFF Laptops [Reimage SASD 2016 Standard Software] (Priority - Medium) - *Started* Proposal LAPTOP: HS Jennings Laptops [Additional Laptops & Cart] (Priority - High) - *COMPLETED* Action LAPTOP: HS Davis Laptops [Additional Laptops] (Priority - Medium) - *Reviewing* Action LAPTOP: SE 6 th Grade Laptops [Additional Laptops & Cart] (Priority - High) *Completed but needs delivery to Snyder* Action LAPTOP: SE David Port Room / Board Laptops [Additional Laptops & Cart] (Priority - High) - *Not Approved by Business Manager* Action LAPTOP: HS Discipline Room Laptops [Additional Laptops & Cart] (Priority - High) - *Not Approved by Business Manager* Action MOBILE: Apple / Android / Windows Mobile Devices Management [Fine Tune] (Priority - Low) - *Need to Review* Proposal MONITOR: HS Davis Monitor [Dual] (Priority - Medium) - *Reviewing* Author: Rick Rava Friday, August 12, 2016 Page 3 of 81

4 Action NETWORK: Closet HS 123 [Segmentation] - (Priority - High) - *Completed* Proposed Solution NETWORK: Closet HS Data Center [Segmentation] - (Priority - High) - *Completed* Proposed Solution NETWORK: Closet HS Basement Cage [Segmentation] - (Priority - High) - *Completed* Proposed Solution NETWORK: Closet Patch Panel Cleanup HS 123 [Patch Panel] - (Priority - Low) - *Reviewing* Proposed Solution NETWORK: Closet Patch Panel Cleanup HS Science [Patch Panel] - (Priority - Low) - *Reviewing* Proposed Solution NETWORK: Closet Patch Panel Cleanup HS Basement Cage [Patch Panel] - (Priority - Low) - *Reviewing* Proposed Solution NETWORK: Network Equipment Migration HS Cafeteria [Migration] - (Priority - Medium) - *Reviewing* Proposed Solution NETWORK: Network Equipment Migration HS CAD [Migration] - (Priority - Low) - *Reviewing* Proposed Solution NETWORK: Fluke Fiber and Main Copper Testing (Priority - Low) - *Reviewing* Proposed Solution NETWORK: Juniper Switch Software [Upgrade] (Priority - Medium) - *Completed* Proposed Solution NETWORK: Web Filtering [Fine Tune] iboss (Priority - Medium) - *Upgraded Software* Proposed Solution NETWORK: Wireless [Snyder Additional Access Points] - (Priority - High) - *Installed Needs Testing* Proposed Solution NETWORK: Wireless [BYOD] - (Priority - Medium) - *Need to Review* Proposed Solution NETWORK: Wireless [Software Upgrade] - (Priority - Medium) - *Upgraded Once New Upgrade Needed* Proposed Solution PRINTERS: HS & SE Replacement HP 400 MFP [Replacement] (Priority - Medium) *Equipment Received Need to Setup* Author: Rick Rava Friday, August 12, 2016 Page 4 of 81

5 Proposed Action RECYCLING: Old Technology (Priority - Medium) - *Had 2 Pickups Ongoing* Annual Recycling SECURITY: Security Camera [2012 R2 & Fine Tuning] Additonal Cameras (Priority - High) - *Need to Review* Proposal SECURITY: Implement Recommendations from External Assessment [isecure] (Priority - Medium) - *Ongoing* SECURITY: Antivirus Cylance COMPUTERS (Priority - Medium) - *Pilot Test* Proposed Solution SECURITY: Antivirus ThirtySeven4 EPS 6.4 [Upgrade] to Latest Version (Priority - High) - *Twothirds Completed* Proposed Solution Security: Picture ID [Fine Tune] Procedures (Priority - Low) - *Need to Review* Proposed Action Standard ID Usage SERVER: Balance out work load of all VM Servers [Fine Tune / Ongoing] (Priority - Medium) - *Ongoing* SERVER: [Cloud] Access to SASD Data Servers (Priority - Low) - *Need to Review* Proposed work SERVER: Desktop Management [Upgrade] Dell Desktop Authority (Priority - High) - *Completed* Proposed Enhancements Upgrade Plan SERVER: DHCP 2012 R2 Server [Fine Tune] (Priority - Medium) - *Ongoing* Proposal SERVER: KACE 1000 and 3000 (Priority - Low) - *Need to Review* Proposal SERVER: DELL Open Manage Administrator (Priority - High) - *Ongoing* Proposal SERVER: DELL Open Manage Essentials (Priority - High) - *Completed need to review* Proposal SERVER: MS Licensing 2012 R2 Server [Fine Tune] (Priority - High) - *Ongoing* Proposal SERVER: Print Servers Upgrade to 2012 R2 Server [Fine Tune] (Priority - High) - *Adding New Printers and Updating Drivers* Proposal Author: Rick Rava Friday, August 12, 2016 Page 5 of 81

6 SERVER: Old Non-Waranteed Replacement (Priority - High) - *3 New Servers Requested 6 Only 3 Approved by Business Manager* Desired Outcomes Proposed work SERVER: VEEAM Archiving / Journaling the Exchange Server 2013 [2012 R2] (Priority - Medium) - *Ongoing* Proposed work SERVER: SPICEWORKS Monitoring Network Systems Down [Reliability] (Priority - Medium) - *Implemented Need to Review* Proposed work SOFTWARE: Open Source [Ninite Purchase] (Priority Medium) - *Need to Review* Background Proposed Solution Ninite Programs to Install SPECIAL PROJECTS: Snyder Student Pictures Update (Priority - Low) - *Need to Review* Proposal SUPPORT: Technology [Replacement] Parts / Equipment (Priority - Low) - *Ongoing* Proposed Action TEACHER / STAFF REQUESTS: (Priority - High) - *Ongoing* Review the utilization of the technology for example: HS Art / Athletics Printer HP DesignJet T120 Ordered Awaiting Delivery HS English Department Jennings Laptop Cart Completed No Cart approved by Business Manager HS English Department Powers Interactive Presentation Pointer Need to Order HS English Department Bluetooth Need to Order HS English Department Accelerated Reader, Star Program, 360 Purchased Vendor working on Skyward Integration HS English Department Powers Document Camera Need to Order HS Math Bocko Promethean ActivePanel Solution Ordered Awaiting Delivery HS Math Cochi QWIZDOM Solution Business Manager Reviewing with HS Principal HS Security Camera Replacements and New Cameras per Michelle Bruer s Request Need to Review with BLaST IU HS Noldy MFP Printer Received Need to Setup HS Felt MFP Printer Received Need to Setup HS Felt Laptop Cart Reallocation - Completed HS Max MFP Printer Received Need to Complete HS Principal MFP Printer Received Need to Complete HS Davis 2 additional student laptops and dual monitors Need to Review SE Leonard Laptop & Projector Need to Image Laptop SE Edgerton MFP Printer Received Need to Setup SE Kindergarten Skerpon Promethean ActivePanel Solution Ordered Awaiting Delivery SE 5 th Grade POD Promethean ActivePanel Solution Ordered Awaiting Delivery SE Bonnie Maio Learning Support Promethean ActivePanel Solution Ordered Awaiting Delivery 77 Office Stay on Windows 7 and Office 2013 Version - *Completed Building New Images for All Devices* SE and HS Library System Upgrade (Follett) - *Need to Review* Author: Rick Rava Friday, August 12, 2016 Page 6 of 81

7 Faster Log On s - *Uncovered Desktop Authority Installs and Major Windows Image Items Missing CORRECTED* Additional Requests WEB: Fine Tune WORDPRESS Web Content Management System (Priority - High) - *Reviewing* Proposed Action Author: Rick Rava Friday, August 12, 2016 Page 7 of 81

8 Purpose This document will detail the IT Plans for the Sayre Area School District for the Fiscal Year This document contains the recommended actions that are to take place with respect to technology for this fiscal year. Like any plan, some items do not get completed due to lack of resources and funding. The overall focus of this year s IT Plan is to continue to Standardize, Simplify, and Save money. Standardize, Simplify, & Save Money One of the biggest challenges with technology is maintaining the technology (and keeping the cost manageable). In order to achieve this, the following procedures are used: 1. Standards: Standards (like Dell for desktop PCs) enables us to standardize the images (software) so that the installation is much faster and cost effective. Additionally, by buying a standard desktop brand, ensure that the troubleshooting and maintenance is much less time consuming than utilizing a variety of brands. This is not just done with desktops, but with all technology within Sayre Area School District. For example, PDE continues roll out new testing software to most of our PCs thanks to our standards we were able to use technology (Desktop Authority) to accomplish this task. 2. College Internships / Work: Leveraging the help of college internships / work allows us to cost effectively implement and maintain the technology within the school district. This not only helps the district, but gives the college students a valuable hands-on experience that aids them in acquiring jobs in their field of study. Colleges that have participated in this program are Broome Community College, Bloomsburg University, Corning Community College, Edinboro University of Pennsylvania, Elmira College, Houghton College, Penn College of Technology, Lock Haven University, Mansfield University, Penn State University, RIT, University of Phoenix (Axia), University of Pittsburgh, and York Technology Institute. 3. Technology Management Software: Sayre Area School District will research and leverage technology solutions that make us more efficient with the support and management of technology within the district. As part of this year s IT Plan, some of the items are, implement Dell KACE desktop management / rollout software, update our Desktop Authority, and research and implement more Windows 7/ 8 management features, implement more backup and disaster recovery utilizing VEEAM and other technologies, research management technology for mobile devices, implement network management software, and much more. 4. Good Stewardship / Purchasing: Sayre Area School District will continue to negotiate lower prices for technology (for example, utilize BLaST / State purchases - buying in bulk for lower costs). For example, this year we will be looking to continue leveraging cost savings with the Microsoft Shape the Future initiative. Author: Rick Rava Friday, August 12, 2016 Page 8 of 81

9 DESKTOP: High School CAD (FREECAD) [Upgrade] to New Release (Priority - Medium) - *Completed* Upgrade to the latest CAD software for the HS Labs and Classrooms CAD has no cost for educational use and a new CAD licensing server and new PC build needs to be developed and tested. Instead of using CAD we will continue to use FREECAD which is a program that is free, works with CAD files, and runs very fast. It is easy to install and can be used on all SASD computers. Key Financial / Resource Benefit (CAD is free) FREECAD has no cost and no limits for licensing. Proposal Download, test, and install the latest FREECAD program on the SASD computer that will be reimaged. More information on product is here: Author: Rick Rava Friday, August 12, 2016 Page 9 of 81

10 DESKTOP: SASD STUDENT HS Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - High) *Almost Complete* To update SASD HIGH SCHOOL STUDENT desktop computers to the latest SASD standard software. Need to update STUDENT desktop computers so that the new SASD standard software is installed. A fresh install also ensures better performance and reliability. STUDENT desktop computers are more prone to viruses and inappropriate software (therefore their priority is higher). Proposal Need to build brand new image for Dell 7010 desktop computers used in by STUDENTS in Labs and Classrooms. Need to reimage and setup SASD STUDENT desktop computers that have the latest SASD standard software installed. Will continue to use Windows 7 64 Bit and Office 2013 (with the latest software patches for the OS and Office plus all the other programs installed ex. Potentially a new antivirus program installed). Author: Rick Rava Friday, August 12, 2016 Page 10 of 81

11 DESKTOP: SASD STUDENT SNYDER Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - High) *Almost Complete* To update SASD STUDENT desktop computers to the latest SASD standard software. Need to update SNYDER STUDENT desktop computers so that the new SASD standard software is installed. A fresh install also ensures better performance and reliability. STUDENT desktop computers are more prone to viruses and inappropriate software (therefore their priority is higher). Proposal Need to build brand new image for Dell 7010 desktop computers used in by STUDENTS in Labs and Classrooms. Need to reimage and setup SASD STUDENT desktop computers that have the latest SASD standard software installed. Will continue to use Windows 7 64 Bit and Office 2013 (with the latest software patches for the OS and Office plus all the other programs installed ex. Potentially a new antivirus program installed). Author: Rick Rava Friday, August 12, 2016 Page 11 of 81

12 DESKTOP: High School and Snyder TEACHER Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - Medium) *Almost Complete* To update SASD TEACHER desktop computers to the latest SASD standard software. Need to update TEACHER/STAFF desktop computers so that the new SASD standard software is installed. A fresh install also ensures better performance and reliability. This is a medium priority due to less risk of viruses or inappropriate software installed on TEACHER/STAFF desktop computers (versus student desktop computers) Proposal Need to build brand new image for Dell 790 and 7010 desktop computers used in by TEACHER/STAFF. Need to reimage and setup SASD TEACHER/STAFF Desktop computers that have the latest SASD standard software installed. Will continue to use Windows 7 64 Bit and Office 2013 (with the latest software patches for the OS and Office plus all the other programs installed ex. Potentially a new antivirus program installed). Author: Rick Rava Friday, August 12, 2016 Page 12 of 81

13 DESKTOP: High School and Snyder STAFF Desktop Computers [Reimage SASD 2016 Standard Software] (Priority - Medium) *Just started* To update SASD STAFF/TEACHER desktop computers to the latest SASD standard software. Need to update TEACHER/STAFF desktop computers so that the new SASD standard software is installed. A fresh install also ensures better performance and reliability. This is a medium priority due to less risk of viruses or inappropriate software installed on TEACHER/STAFF desktop computers (versus student desktop computers) Proposal Need to build brand new image for Dell 790 and 7010 desktop computers used in by TEACHER/STAFF. Need to reimage and setup SASD TEACHER/STAFF Desktop computers that have the latest SASD standard software installed. Will continue to use Windows 7 64 Bit and Office 2013 (with the latest software patches for the OS and Office plus all the other programs installed ex. Potentially a new antivirus program installed). Author: Rick Rava Friday, August 12, 2016 Page 13 of 81

14 DISASTER RECOVERY: Backup Fiber Connection [Outside Vendor] (Priority - Medium) Our Snyder fiber connection has had 2 unexpected fiber breaks in the last 3 years. To proactively plan for potential problems, a secondary backup connection is being planned. To provide a backup connection to the Snyder facility in case the fiber goes down. The connection is critical for the daily operations of Snyder. For the district, implement a redundant internet feed separate from the WAN for example, SASD does a lot of online PDE testing that needs internet access this would provide redundancy. Proposal Research and select vendor to run secondary fiber from High School to Snyder: 1. Redundant fiber run from High School to Snyder (10 GB Connection). 2. Utilize a totally different path and access to the buildings. 3. Go with a 2 nd ISP that will give us internet redundancy. 4. Implement and test the redundancy. 5. Redundancy is setup so that the WAN is the primary and the 2 nd ISP is the backup will use this connection is the performance on the primary degrades. Author: Rick Rava Friday, August 12, 2016 Page 14 of 81

15 DISASTER RECOVERY: Domain Controllers 2012 R2 Beef up DR VM Performance (Priority - High) - *Just Started* Built for new Windows 2012 R2 domain controllers (3 virtual servers). Due to so much utilization, we need to beef up performance in Snyder DR Center. This will increase reliability and performance for the virtual server in Snyder (DR Location). Virtualized server allows disaster recovery (redundancy at the SE building if connection / fiber to HS Data Center is down). Proposal 1. Purchase 1 new physical server and install this server in Snyder DR Data Center. 2. Migrate the SE DR Domain Controller to this server. Author: Rick Rava Friday, August 12, 2016 Page 15 of 81

16 DISASTER RECOVERY: Security Camera Storage 2012 R2 [Beef up Performance] (Priority - Medium) - *Just Started* We implemented last fiscal year Windows 2012 R2 servers that store the SASD Security Camera Storage (to help better meet disaster recovery needs so that footage is stored in both the HS and SE) but due to the increase in servers, cameras, and traffic, we need to beef up performance). Need to beef up performance due to the increase in traffic to the DR servers. Proposal Complete the following: 1. Price out new servers or storage solution to help improve the performance of our DR Center. Author: Rick Rava Friday, August 12, 2016 Page 16 of 81

17 EDUCATIONAL TECHNOLOGY NEEDS ASSESSMENT: (Priority - High) - *Processing* Needs For there are a few top needs. First is to upgrade the current software image for SASD computers (this will provide better performance and improve reliability. Next attention is being placed on the servers (for example, new servers to replace old servers with new servers (need additional storage and performance). From a teacher needs assessment, there are a more diverse items requested such as laptops, promethean smart panels, Accelerated Reader 360, and additional educational technology items Needs For 2015 there are a few top needs. First is to replace the old desktops with newer laptops in the classrooms (this will provide better performance for our students and improve reliability. Next is a comprehensive security audit to ensure that SASD s technology is secure (especially with so many security breaches occurring in the world at this time). More attention is being placed on the infrastructure (for example, new domain controllers, servers, system software is being implemented to improve performance and reliability). A critical need is improving our disaster recovery solution for Snyder Elementary we have had fiber breakage to Snyder. Work with vendors to develop a more complete solution with redundant network access and also limited network usage if both network connections are down. Since so much of our technology depends on the internet (ex. PDE Online Testing) we need to ensure that the internet is up. Snyder Elementary needs more laptops and desktops to conduct the PA Online Assessment test using computers to complete the tests online. Grades 4, 5, and 6 will complete the testing online using computers starting this year Needs The top need is to the old student laptops that are no longer under warrantee. These laptops will be able to run all types of programs including the PA Online Assessment software. A second major need is to enhance our disaster recovery setup within the district to help deal better with fiber or major system outages. During , we began the study and review of disaster recovery solution for Snyder including a redundant fiber feed. We laid a lot of the ground work to get us moving on a solution. Much more is needed to be completed. Author: Rick Rava Friday, August 12, 2016 Page 17 of 81

18 Needs The top need is to upgrade the key lab, library, and laptops that are used by students with PA Online Assessment testing Needs The top need identified is key infrastructure upgrades including desktop PC Operating System (Windows 7), Wireless (migrate from 3COM to Aerohive), Desktop Management (upgrade to Desktop Authority 9), Virtualization (upgrade to vsphere version 5), and Disaster Recovery (upgrade VEEAM) Needs The top need identified was the roll out of a new Student Information System which is one integrated solution including family access, PIMS, grade books, alert system, food system, learning support system (all from Skyward) Needs The top needs identified was the roll out of new network wiring, upgrade of labs, upgrade of backup system software, more on disaster recovery, more server virtualization, new HS music lab Needs The top needs identified was the roll out of additional classroom PCs, upgrade of labs, upgrade of web filtering solution Needs The top needs identified was the roll out of additional classroom PCs, upgrade of labs, more computer projectors, and smart tablets Needs The top need identified was roll out of computer projectors, screens, and smart tablets Needs The top need identified was the replacement of old teacher PCs including both elementary and high school building. Author: Rick Rava Friday, August 12, 2016 Page 18 of 81

19 EDUCATION: Technology Webinars (Priority - Medium) - *Ongoing* Complete various webinars on the latest technology utilized at SASD. Training allows SASD IT staff to follow best practices with supported technologies. For this fiscal year, this will be a high priority due to the number of new technologies being implemented. Action Attend various webinars on new technologies such as ProofPoint, VMWare, iboss Web Filtering, VEEAM, ESXi, Windows 10, Server 2012 R2, and much more. Author: Rick Rava Friday, August 12, 2016 Page 19 of 81

20 EDUCATION: Staff Technology Training (Priority - Medium) - *Ongoing* SASD Staff Background The IT Plan includes a vast amount of new technologies. In order to effectively leverage these technologies in the classroom, proper training is needed. Briefly, the following are areas that the SASD staff / teachers need training in (please note that not each staff / teacher has the same needs): 1. How to log on to our new network and MS Networking Basics (including individual network storage, student storage, and group / shared storage areas). 2. How Our New Internet Filtering Works iboss (including procedure on how to get web sites blocked). 3. How Filtering Works (including procedure on how each user can delete or deliver blocked s). 4. How to use new technologies 5. Skyward tips and tricks (ex. Teachers train new teachers) 6. How to use our MS Outlook 7. Computer policies (including proper usage, security, viruses) 8. Removable storage (including flash drives) 9. Video projectors 10. MS PowerPoint (how to leverage this in your classroom teaching) 11. Scanning 12. Saving files in the right format 13. Searching the internet effectively 14. MS Office 15. Smart Board training 16. Utilizing cameras, recorders, with PC s 17. How to publish materials to school web site Proposed Solution To provide for the Teacher training, a variety of mechanisms will be used not limited to: 1. Continue to deliver Technology Tips that detail how to complete common tasks with respect to SASD technology 2. Technology books 3. In house training (ex. train the trainer) 4. External training (including external companies and colleges) Author: Rick Rava Friday, August 12, 2016 Page 20 of 81

21 FINANCIALS: Budget Breakdown Financials (Priority - High) - *Ongoing* Budget Background The IT Plan is focused on excellent stewardship of tax payer s dollars. By utilizing the Technology Needs assessment, the money is focused on the district s needs. As part of the accountability of the financials, a detailed report is presented to the school board IT Committee to review. Each purchase in the IT Budget is documented in this financial report. Additionally, the IT department is committed to constantly review financial purchases and negotiating with each vendor to get the most technology for each dollar spent. Good stewardship consists not only of getting a good price but buying technology that is reliable, meets the needs of the SASD, and is financially cost effective to support in the long run. Author: Rick Rava Friday, August 12, 2016 Page 21 of 81

22 INTERNS: College Internship Program [Currently Enrolled] (Priority - High) *Finishing Up Summer* Purpose: The College Student / Internship Program provide the following for SASD: 1. Needed help to complete the work of the annual IT Plan at a very reasonable cost. These students have studied specific disciplines such as business, information technology, engineering, etc. That can be applied to the needs of the IT Plan (expertise at a reasonable cost). 2. Provides on the job experience for college students. 3. Requirement: Student must be currently enrolled in an accredited college or university while working at SASD. 4. Results: Last summer (2015) 2 college students participated in the college student / internship program. The college student is attending University of Pitt and the second student is attending Houghton College. Work Projects College students will work on the following IT Plan Items (please note that college students will work on any items from the SASD IT Plan that we need help on. For more information, please see the SASD IT Plan). 1. NETWORK CLOSETS: Add new network wire and rewire and organize network closets (major work on removing patch cables and switches that are not needed since we migrated most of our student desktops to laptops). 2. LAPTOPS: Setup and image new/existing laptops. 3. PC IMAGES: Update PC images (for this year the focus is on new Windows 7 64 images that include the standard suite of SASD programs). 4. PRINTERS: Setup, Test, and Install new HP MFP Printers. 5. APC UPS: Add additional and replace/change batteries for APC UPS units. 6. INVENTORY: For all SASD technology continue to document our inventory and implement our standard naming convention for each PC (including labeling each PC appropriately). 7. TESTING PLANS: Develop testing plans & test the PC s. 8. TECH TIPS: Create and modify Technology Tips on common activities for staff and teachers. 9. SOP (Standard Operating Procedure): Document how the technology is setup, configured, and managed. 10. RECYCLE: Recycle / properly dispose of old / broken technology equipment. 11. TROUBLESHOOTING: Research and troubleshoot problems. 12. PHYSICAL SETUP: Set up computer desks / work areas (including new classroom desks and new labs). Author: Rick Rava Friday, August 12, 2016 Page 22 of 81

23 13. RESEARCH: Test new technologies / new versions of software 14. HELP: Provide help for the staff during the summer with the new technologies being rolled out. 15. SECURITY AUDIT: Conduct a security audit with various test student / staff / teacher accounts to ensure that the security is set up properly. 16. IT PLAN: Other duties as assigned (from the IT Plan). Author: Rick Rava Friday, August 12, 2016 Page 23 of 81

24 INVENTORY: Conduct 100% Inventory [PDE PATI] (Priority - Medium) - *Ongoing* Complete and enter into SASD Technology Database a 100% Inventory. To ensure all district technology is properly accounted for. This is required for PDE PATI survey annually. Action Modify and enhance Tech Inventory Database (ex. Include serial numbers in tech inventory). Conduct district wide inventory of technology. Figure 1- Tech Inventory Database Author: Rick Rava Friday, August 12, 2016 Page 24 of 81

25 LAPTOP: SASD HIGH SCHOOL STUDENT Computers [Reimage SASD 2016 Standard Software] (Priority - High) - *1 Cart Left to Image* To update SASD HIGH SCHOOL STUDENT laptops to the latest SASD standard software. Need to update STUDENT laptops so that the new SASD standard software is installed. A fresh install also ensures better performance and reliability. STUDENT laptops are more prone to viruses and inappropriate software (therefore their priority is higher). Proposal Need to build brand new image for Dell laptops (models 3340 and E5330 used in by STUDENTS in Classrooms). Need to reimage and setup SASD STUDENT laptops that have the latest SASD standard software installed. Will continue to use Windows 7 64 Bit and Office 2013 (with the latest software patches for the OS and Office plus all the other programs installed ex. Potentially a new antivirus program installed). Author: Rick Rava Friday, August 12, 2016 Page 25 of 81

26 LAPTOP: SASD TEACHER/STAFF Laptops [Reimage SASD 2016 Standard Software] (Priority - Medium) - *Started* To update SASD STAFF/TEACHER laptops to the latest SASD standard software. Need to update TEACHER/STAFF laptops so that the new SASD standard software is installed. A fresh install also ensures better performance and reliability. This is a medium priority due to less risk of viruses or inappropriate software installed on TEACHER/STAFF laptops (versus student laptops) Proposal Need to build brand new image for Dell 3340 and E5330 laptops used in by TEACHER/STAFF. Need to reimage and setup SASD TEACHER/STAFF laptops that have the latest SASD standard software installed. Will continue to use Windows 7 64 Bit and Office 2013 (with the latest software patches for the OS and Office plus all the other programs installed ex. Potentially a new antivirus program installed). Author: Rick Rava Friday, August 12, 2016 Page 26 of 81

27 LAPTOP: HS Jennings Laptops [Additional Laptops & Cart] (Priority - High) - *COMPLETED* Setup and implement 14 additional laptops for HS Jennings and 1 cart (cart was not approved by Business Manager) Teacher requested 14 additional laptops and a cart so that all students can use a laptop (currently only have 10 laptops) for a total of 24 laptops. This laptop cart can also be used for the A/R Reading program and the STAR Reading program. Action Image and setup all laptops (so that they have the latest software). Setup laptop cart for the additional 14 laptops. Purchase and setup laptop cart and additional 14 laptops. Author: Rick Rava Friday, August 12, 2016 Page 27 of 81

28 LAPTOP: HS Davis Laptops [Additional Laptops] (Priority - Medium) - *Reviewing* Setup and implement 2 additional laptops for HS Davis. Teacher requested 2 additional laptops so that more students can use a laptop (currently only have 4 laptops) for a total of 6 laptops. Action Image and setup all laptops (so that they have the latest software). Purchase and setup additional 2 laptops. Author: Rick Rava Friday, August 12, 2016 Page 28 of 81

29 LAPTOP: SE 6 th Grade Laptops [Additional Laptops & Cart] (Priority - High) *Completed but needs delivery to Snyder* Setup and implement 24 additional laptops for SE 6 th Grade and 1 cart. Teachers requested 24 additional laptops and a cart. It would be very beneficial to have these additional computers so that more than one teacher could utilize them during class time. At this point, we have to schedule in advance to avoid any conflicts. An additional set would allow us much greater opportunity to utilize our technology. The other request is for a clicker for each of us. I am not sure that is the proper term. When using any type of power point presentation, the teacher must be at their computer to advance the screen. With sixth grade, than is not conducive to monitoring our students. Your consideration of these purchases is appreciated. Action Image and setup all laptops (so that they have the latest software). Setup laptop cart for the additional 24 laptops. Purchase and setup laptop cart and additional 24 laptops. Author: Rick Rava Friday, August 12, 2016 Page 29 of 81

30 LAPTOP: SE David Port Room / Board Laptops [Additional Laptops & Cart] (Priority - High) - *Not Approved by Business Manager* Setup and implement 24 additional laptops for SE David Port Room / Board Room 1 cart. To meet the needs of the SASD Board using laptops and for PA Online Assessments. Action Image and setup all laptops (so that they have the latest software). Setup laptop cart for the additional 24 laptops. Purchase and setup laptop cart and additional 24 laptops. Author: Rick Rava Friday, August 12, 2016 Page 30 of 81

31 LAPTOP: HS Discipline Room Laptops [Additional Laptops & Cart] (Priority - High) - *Not Approved by Business Manager* Setup and implement 24 additional laptops for HS Discipline Room / Lunch / Afters chool / Saturday Detention - 1 cart. To meet the needs of the HS Discipline Room and for PA Online Assessments. Action Image and setup all laptops (so that they have the latest software). Setup laptop cart for the additional 24 laptops. Purchase and setup laptop cart and additional 24 laptops. Author: Rick Rava Friday, August 12, 2016 Page 31 of 81

32 MOBILE: Apple / Android / Windows Mobile Devices Management [Fine Tune] (Priority - Low) - *Need to Review* Continue to research and implement new Apple ipad / Android / Windows Mobile Management technology. Using technology for limited areas like learning support. Proposal Implementing a new technology like the Apple ipad / Android Mobiles devices will require a lot of work compared to rolling out Windows PCs (from our experience this year). A whole new management infrastructure is being researched. Currently we have implemented CISCO s Meraki MDM it addresses some of the needs (limited by the type of device security). The cost will include not only the mobile devices, but also all of the software and technology needed to manage this equipment. Went to Apple MDM training and rollout, management and security was covered. Ongoing analysis of how to leverage mobile technology (looking to promote Windows Tablet technology for future devices do to support, feature, and management advantages). Author: Rick Rava Friday, August 12, 2016 Page 32 of 81

33 MONITOR: HS Davis Monitor [Dual] (Priority - Medium) - *Reviewing* Setup and implement dual monitors for HS Davis. Teacher requested dual monitors for her teacher PC so that she can be more productive with working on multiple items at the same time. Action Install dual monitors. Author: Rick Rava Friday, August 12, 2016 Page 33 of 81

34 NETWORK: Closet HS 123 [Segmentation] - (Priority - High) - *Completed* For the areas serviced by the HS 123 network closet, segment the traffic by the functional areas: Segmentation will help isolate the traffic in these 4 functional areas which will result in less network traffic (better performance) and easier support / maintenance. Proposed Solution 1. For every area, unplug all network patch cables to any ports that are no longer used (did massive laptop / wireless conversion last summer and have many ports that are no longer used). 2. For every port in this area that IS USED, mark with RED non-erasable marker. 3. Setup the 4 switches as follows: a. HS Principal & Guidance Offices b. HS Lab 129 c. HS Lab 131 d. HS First Floor Classrooms Author: Rick Rava Friday, August 12, 2016 Page 34 of 81

35 NETWORK: Closet HS Data Center [Segmentation] - (Priority - High) - *Completed* For the areas serviced by the HS Data Center, segment the traffic by the functional areas: Segmentation will help isolate the traffic in these functional areas which will result in less network traffic (better performance) and easier support / maintenance. Proposed Solution 1. For every area, unplug all network patch cables to any ports that are no longer used (did massive laptop / wireless conversion last summer and have many ports that are no longer used). 2. For every port in this area that IS USED, mark with RED non-erasable marker. 3. Setup the switches as follows: a. HS 2 nd Floor Access Points b. HS 2 nd Floor Security Cameras c. HS 2 nd Floor Library d. HS 2 nd Floor Tech Office e. HS 2 nd Floor Lab 252 & HS Resource Room 258 f. HS 2 nd Floor Classrooms g. HS Tech Office VLAN 1 Laptop Imaging Center Author: Rick Rava Friday, August 12, 2016 Page 35 of 81

36 NETWORK: Closet HS Basement Cage [Segmentation] - (Priority - High) - *Completed* For the areas serviced by the HS Basement Cage, segment the traffic by the functional areas: Segmentation will help isolate the traffic in these functional areas which will result in less network traffic (better performance) and easier support / maintenance. Proposed Solution 1. For every area, unplug all network patch cables to any ports that are no longer used (did massive laptop / wireless conversion last summer and have many ports that are no longer used). 2. For every port in this area that IS USED, mark with RED non-erasable marker. 3. Setup the switches as follows: a. HS Business Office b. HS Ground Floor and Music c. HS Business Office and Ground Floor Access Points & Security Cameras Author: Rick Rava Friday, August 12, 2016 Page 36 of 81

37 NETWORK: Closet Patch Panel Cleanup HS 123 [Patch Panel] - (Priority - Low) - *Reviewing* Clean up the patch panels in HS 123 Network Closet. Move all the patch panels in this closet from the back to the front of the closet (much easier to maintain and troubleshoot). Proposed Solution Convert Patch Panels to front patch panels and use short jumper wires to connect to the switches. Contract this work out to BLaST IU17. Author: Rick Rava Friday, August 12, 2016 Page 37 of 81

38 NETWORK: Closet Patch Panel Cleanup HS Science [Patch Panel] - (Priority - Low) - *Reviewing* Clean up the patch panels in HS Science Network Closet. Move all the patch panels in this closet from the back to the front of the closet (much easier to maintain and troubleshoot). Proposed Solution Convert Patch Panels to front patch panels and use short jumper wires to connect to the switches. Contract this work out to BLaST IU17. Author: Rick Rava Friday, August 12, 2016 Page 38 of 81

39 NETWORK: Closet Patch Panel Cleanup HS Basement Cage [Patch Panel] - (Priority - Low) - *Reviewing* Clean up the patch panels in HS Basement Cage Network Closet. Move all the patch panels in this closet from the back to the front of the closet (much easier to maintain and troubleshoot). Proposed Solution Convert Patch Panels to front patch panels and use short jumper wires to connect to the switches. Contract this work out to BLaST IU17. Author: Rick Rava Friday, August 12, 2016 Page 39 of 81

40 NETWORK: Network Equipment Migration HS Cafeteria [Migration] - (Priority - Medium) - *Reviewing* Migrate and remove the network equipment in the HS Cafeteria. Migrate the network equipment in the High School Cafeteria. It is mounted on a board above a door that has inadequate cooling and the unit is not secured. Proposed Solution Run 8 network wires from the HS Science closet to the HS Cafeteria and install network wall boxes. Unit will then have proper cooling and will be secured. Contract this work out to BLaST IU17. Author: Rick Rava Friday, August 12, 2016 Page 40 of 81

41 NETWORK: Network Equipment Migration HS CAD [Migration] - (Priority - Low) - *Reviewing* Migrate and remove the network equipment in the HS CAD Lab. Migrate the network equipment in the High School CAD Lab. It has inadequate cooling and the unit is not secured. Proposed Solution Run network wires from the HS CAD closet to the HS Gym and install network wall boxes. Unit will then be secured and easier to maintain. Contract this work out to BLaST IU17. Author: Rick Rava Friday, August 12, 2016 Page 41 of 81

42 NETWORK: Fluke Fiber and Main Copper Testing (Priority - Low) - *Reviewing* Continue to test our main network connections. To test our main network connections to the various network closets and buildings. Proposed Solution Using our Fluke equipment, test our main fiber and copper network connections for any performance issues. Yearly complete the following: 1. Tested our fiber feed between High School Data Center and Snyder Elementary building (no problems found). 2. Tested our fiber closet feeds (no problems found). 3. Tested key copper feeds (no problems found). Author: Rick Rava Friday, August 12, 2016 Page 42 of 81

43 NETWORK: Juniper Switch Software [Upgrade] (Priority - Medium) - *Completed* Upgrade our Juniper Switch solution to the latest software versions. Upgrade to the latest software on our Juniper Switches to improve performance, reliability, and security. Proposed Solution Schedule and upgrade Juniper switches after hours to the latest version. Completed the following on a yearly basis in the summer: 1. Upgrade all Juniper switches after hours to the latest version and rebooted all switches. 2. Test switches for errors and any problems. Author: Rick Rava Friday, August 12, 2016 Page 43 of 81

44 NETWORK: Web Filtering [Fine Tune] iboss (Priority - Medium) - *Upgraded Software* Fine Tune new web filtering solution from iboss per product switch from BLaST IU17. We replaced our old web filtering solution with the iboss solutions for FY The new product has more functionality to handle our internet filtering needs thus we need to spend time fine tuning this new product. Proposed Solution Schedule / allocate time to better fine tune our iboss solution including but not limited to: 1. Implement student violation reports (auto send to appropriate SASD parties). 2. Implement staff / teacher violation reports (auto send to appropriate SASD parties). 3. Research and implement features that help with virus blocking 4. Research and fine tune safe web searching 5. Research and implement Toolbars blocking (source of a lot of viruses and spyware) 6. Research and implement better integration with our Aerohive Wireless solution. Author: Rick Rava Friday, August 12, 2016 Page 44 of 81

45 NETWORK: Wireless [Snyder Additional Access Points] - (Priority - High) - *Installed Needs Testing* Upgrade our coverage within SASD with additional access points. Install additional access points in SASD for areas that need additional bandwidth for PA Online Assessments (testing). Proposed Solution Install new Access Points in the following areas that need more coverage / bandwidth: 1. SE POD 3 for additional bandwidth for PA Online Testing (total of 2 access points). 2. SE POD 4 for additional bandwidth for PA Online Testing (total of 4 access points). 3. SE POD 5 for additional bandwidth for PA Online Testing (total of 4 access points). 4. SE POD 6 for additional bandwidth for PA Online Testing (total of 4 access points). 5. SE Library for additional bandwidth for PA Online Testing (total of 2 access points). Additional access points needed: 7 All of these projects require various additional network wiring run to each access point and mounting completed by Maintenance. Author: Rick Rava Friday, August 12, 2016 Page 45 of 81

46 NETWORK: Wireless [BYOD] - (Priority - Medium) - *Need to Review* Modify our wireless to give bandwidth priority to SASD devices versus BYOD devices. Bandwidth for SASD devices needs to have a bandwidth priority versus BYOD devices. Proposed Solution Research the various options to create this solution: Divide wireless into SASD and BYOD. Throttle BYOD. Prioritize higher SASD wireless. Author: Rick Rava Friday, August 12, 2016 Page 46 of 81

47 NETWORK: Wireless [Software Upgrade] - (Priority - Medium) - *Upgraded Once New Upgrade Needed* Upgrade our Aerohive wireless solution to the latest software versions. Upgrade to the latest software on our Aerohive Wireless Access Points and VM server that manages it. Proposed Solution Schedule and upgrade Aerohive. Complete the following yearly: 1. Upgrade the Aerohive VM server to the latest release. 2. Upgrade all Aerohive Wireless Access Points. 3. Optimize all configurations on the server and access points. Author: Rick Rava Friday, August 12, 2016 Page 47 of 81

48 PRINTERS: HS & SE Replacement HP 400 MFP [Replacement] (Priority - Medium) *Equipment Received Need to Setup* Perform maintenance / replacement / reallocation of SASD printers. New printers are much faster and cost effective to use. New printers allow for network scanning and copying. Proposed Action Recycle old printer. Install new printer in requested HS and SE room s below: 1. SE Guidance Room 2. HS Math Noldy 3. SE Principal s Office (completed) 4. HS Social Studies Maximiek 5. HS Principal s Office Figure 2 - Sample HP 400 Printer Management Screen Author: Rick Rava Friday, August 12, 2016 Page 48 of 81

49 RECYCLING: Old Technology (Priority - Medium) - *Had 2 Pickups Ongoing* Annual Recycling Continue to recycle old equipment that is no longer utilized plus other broken / old equipment. This will continue on an annual basis to keep the work manageable. This year we will recycle via Upcycle Recycling. Serial / product identification will be maintained for recycled SASD IT recycled technology. We will conduct 2 phases of recycling one in the spring and one in the summer. Author: Rick Rava Friday, August 12, 2016 Page 49 of 81

50 SECURITY: Security Camera [2012 R2 & Fine Tuning] Additonal Cameras (Priority - High) - *Need to Review* We need the following additional cameras to more securely monitor our facilities: 1. Additional cameras at the High School. 2. Additional cameras at the Snyder Elementary School. 3. Need to replace any cameras that are no longer working properly. 4. Fine tune 2012 R2 Server to improve performance and reliability. Proposal 1. For some camera installations, may need to contract with BLaST IU17 to add additional cameras. 2. Review and balance out the storage of the cameras. 3. Upgrade the Mobotix software to the latest release. 4. Upgrade the camera storage servers to 2012 R2 Server and use replication to store a copy in the HS Data Center and another copy in the SE Data Center 5. Fine tune the cameras for better capturing and storage Author: Rick Rava Friday, August 12, 2016 Page 50 of 81

51 SECURITY: Implement Recommendations from External Assessment [isecure] (Priority - Medium) - *Ongoing* For fiscal year implement recommendations from external security audit. Here is what we plan to implement: 1. Conducted a 3 rd party security assessment using the firm isecure ( ) 2. From their security assessment, address the key findings. Author: Rick Rava Friday, August 12, 2016 Page 51 of 81

52 SECURITY: Antivirus Cylance COMPUTERS (Priority - Medium) - *Pilot Test* Research and implement Cylance End Point Antivirus solution working with Dell. Need to implement Cylance program for the following reasons: 1. Easier to manage and deploy 2. Systems perform faster (desktops do not need signature file updates) 3. Better protection. Proposed Solution 1. Implement new Cylance solution to all Computers. 2. Include Cylance software on newly imaged PCs. More information here: Author: Rick Rava Friday, August 12, 2016 Page 52 of 81

53 SECURITY: Antivirus ThirtySeven4 EPS 6.4 [Upgrade] to Latest Version (Priority - High) - *Two-thirds Completed* Upgrade to the latest version of ThirtySeven4 ESP for protecting our servers, desktops, and laptops. Need to upgrade our ThirtySeven4 program for the following reasons: 1. Easier to manage and deploy 2. Systems perform faster 3. Better protection. 4. Focus is on better performance! Proposed Solution 1. Implement new ThirtySeven4 solution to all Servers. 2. Include ThirtySeven4 software on newly imaged desktops and laptops. 3. Non reimaged desktops will be redirected to new server. More information here: New Console (Main) Dashboard The enhanced Dashboard contains new site wide statistical listings such as: Status view, Security View and Compliance View. These new listings will help Administrators easily and visually retrieve the information (i.e. Hardware/Software changes, Top Attacks, Top Blocked Sites, Top Offending Users, etc.) they need to get an accurate and overall picture of the Network Health. Author: Rick Rava Friday, August 12, 2016 Page 53 of 81

54 Security: Picture ID [Fine Tune] Procedures (Priority - Low) - *Need to Review* Continue to take student pictures for fiscal year and add them into the Student Information System (Skyward). This will allow verification of students with their pictures. Possibly research and expand utilization (elementary) and research using Student Picture ID cards with the cafeteria system and the library system. Proposed Action Create standard procedure for when to take new pictures for HS Students. Create standard procedure for how to handle (charge students) for missing picture IDs. Create standard procedure for the handling of staff IDs. Create new standard for student and staff ID cards (layout and design) via Skyward / Crystal Reports. Figure 3 - Sample Picture ID Standard ID Usage Use Skyward ID (Other ID) for Skyward, Library, and Cafeteria. Fine tune the utilization (upgraded ID printers to new hardware). Author: Rick Rava Friday, August 12, 2016 Page 54 of 81

55 SERVER: Balance out work load of all VM Servers [Fine Tune / Ongoing] (Priority - Medium) - *Ongoing* Balance out all of our virtual servers so that the work load improves the VM server performance (example the log in process faster ). Work with Dell Server Engineers to come up with a plan to improve our server performance. We need to balance out the virtual servers to get the best possible performance and reliability. Complete the following on a yearly basis: 1. Moved all VM data servers to unique physical servers (1 data VM Server per physical server). 2. Moved all VM security camera storage servers to unique physical servers. 3. Moved remaining servers to physical servers based on work load. 4. Continue to monitor and balance out servers. 5. Continue to adjust network (each physical server has 4 network cards). 6. Continue to adjust RAM and resources and move VM servers Author: Rick Rava Friday, August 12, 2016 Page 55 of 81

56 SERVER: [Cloud] Access to SASD Data Servers (Priority - Low) - *Need to Review* To enable cloud based access to our SASD Data Servers so that mobile devices. 1. Allow mobile devices through a web browser to access our SASD Windows Server data files (ex. ipad, Android, Windows Phone, etc.). 2. Keeps storage in one spot for staff, teachers, and students. 3. Easier to manage and audit while extending our data storage to any device that has web access. Proposed work Completed the following: 1. Create server that allows access (ex. Novell Filr or a MS Solution need to research) 2. Setup desired access using existing active directory security. 3. Setup web page on our web site for the main access. 4. Test. 5. Document SOP (Standard Operating Procedure) 6. Document Tech Tip. Author: Rick Rava Friday, August 12, 2016 Page 56 of 81

57 SERVER: Desktop Management [Upgrade] Dell Desktop Authority (Priority - High) - *Completed* Dell s Desktop Authority has been in use at SASD for many years. The following features are being utilized: 1. Power Saving using Desktop Authorities (DA) inactivity features the district has continued to save $40,000 in electric during this fiscal year. 2. Security locking computers all student and staff PCs now lock when they have inactivity (each group has different settings) 3. Shortcuts all computer shortcuts are managed by DA 4. Printers all computers have the appropriate printers downloaded to the appropriate PC and the appropriate default printer set 5. Drive Mappings all computers have the appropriate drive mappings set and managed by DA 6. Software installation (ex. Used to install the latest version of the PDE Exams). 7. Secured Remote Control use secured DA remote control 8. Reporting automating usage and security reports to quickly monitor SASD network activity 9. Reporting auditing computer hardware (i.e. memory configurations) More information can be found at their website at: Proposed Enhancements Continue to enable and implement more DA features including but not limited to: 1. Upgrade DA newer release 2. Implement new features. 3. Implement more reporting and utilization features. 4. Training attend various DA training sessions to learn the Best Practices of managing with DA. Upgrade Plan 1. Upgrade SASDDA server to new release using help from vendor. 2. Go live 3. Fix any problems 4. Update SOP (Standard Operating Procedure) Author: Rick Rava Friday, August 12, 2016 Page 57 of 81

58 SERVER: DHCP 2012 R2 Server [Fine Tune] (Priority - Medium) - *Ongoing* Fine tune 2012 R2 DHCP servers. To fine tune the newer management features of DHCP that come with 2012 R2. The newer DHCP allows for better management, faster performance on the server end, and support for one DHCP scope. The old system had the DHCP IP addresses broken into 3 different scopes on 3 different servers. Now one server gives out all DHCP IP address (these addresses are needed to access our network for Desktop PCs, SASD Laptops, and non SASD devices such as smart phones). There will be a 2nd DHCP server that is a replica that will take care of DHCP requests if the first server fails. Proposal Complete the following: 1. Fine tune the scopes for DHCP (lease times etc.). 2. Test and document. Author: Rick Rava Friday, August 12, 2016 Page 58 of 81

59 SERVER: KACE 1000 and 3000 (Priority - Low) - *Need to Review* Implement Dell KACE solution to manage imaging and control deployment / management of devices. This product will help more efficiently and effectively manage our desktops and laptops. Some of the features are: Imaging via zero touch Rapidly install software More information at: Proposal Complete the following: 1. Build VM for KACE Build VM for KACE Work with DELL systems engineers to properly setup KACE 4. Test 5. Document 6. Implement Author: Rick Rava Friday, August 12, 2016 Page 59 of 81

60 SERVER: DELL Open Manage Administrator (Priority - High) - *Ongoing* Install on Dell Physical Servers Dell Open Manage Administrator. DFLL Open Manage Administrator software needs to be installed on all SASD Dell physical servers so that diagnosing and managing the servers can be done. This requires a scheduled restart of these servers. Proposal Complete the following: 1. Schedule down time for each server that does not have this installed. 2. Install software. 3. Test. Dell OMA is NOT installed on the following: 1p1 1p2 1p3 2p3 4p1 4p2 Dr1 Dr2 Dr3 Author: Rick Rava Friday, August 12, 2016 Page 60 of 81

61 SERVER: DELL Open Manage Essentials (Priority - High) - *Completed need to review* Create and setup a Virtual Server to house DELL Open Manage Essentials. DFLL Open Manage Essentials server allows from one server to monitor and manage many of the Dell Server tasks (some of the tasks are not manageable from this server and is only accessible from Dell OMA). Proposal Complete the following: 1. Create VM Server 2. Install OME 3. Test and document Author: Rick Rava Friday, August 12, 2016 Page 61 of 81

62 SERVER: MS Licensing 2012 R2 Server [Fine Tune] (Priority - High) - *Ongoing* Fine tune and manage new licenses via Windows 2012 R2 server. To fine tune the newer management features of MS Licensing that come with 2012 R2. Proposal Complete the following: 1. Utilize KMS licensing for SASD location PCs (network licensing). 2. Utilize MAK licensing for SASD PCs that are in and out of the SASD campus (individual license keys). 3. Test and document. Author: Rick Rava Friday, August 12, 2016 Page 62 of 81

63 SERVER: Print Servers Upgrade to 2012 R2 Server [Fine Tune] (Priority - High) - *Adding New Printers and Updating Drivers* Fine tune MS 2012 R2 Print Servers and add new printers to these servers. MS 2012 R2 Print Servers support both 32 Bit and 64 bit operating systems (we have migrating to 64 bit windows). MS 2012 R2 Print Servers have more advanced management features than the old 2008 print servers (ex. Can reboot server without having users having to log out and back in). Proposal Complete the following: 1. Fine Tune & Setup all new all printers to 2012 R2 print servers (2). 2. Upgrade printer firmware and drivers and push to SASD printers. 3. Test and document. Author: Rick Rava Friday, August 12, 2016 Page 63 of 81

64 SERVER: Old Non-Waranteed Replacement (Priority - High) - *3 New Servers Requested 6 Only 3 Approved by Business Manager* Implement new servers to replace our old non-waranteed servers (have 6 servers). Replacing 3 of the old servers. New servers in Snyder Disaster Recovery due to lack of space and performance. Bring Snyder servers to High School to decommission 3 old servers and improve performance. Desired Outcomes Improve performance for high utilization servers such as: 1. Domain Controllers. 2. Desktop Authority. 3. MS Exchange. 4. Disaster Recovery (running VM s Offsite) 5. Data Servers. 6. Log on processing servers. Increase storage capacity for our disaster recovery secondary site location Increase storage capacity for security camera footage Proposed work Completed the following: 1. Research hardware options for Dell Servers 2. Select and order Servers 3. Setup Servers with VMWare for virtual servers 4. Setup one Physical Domain Controller 5. Migrate VMs to new VM Physical servers 6. Swap 3 servers in off site location with new units so that we can meet disaster recovery desired outcomes. Author: Rick Rava Friday, August 12, 2016 Page 64 of 81

65 SERVER: VEEAM Archiving / Journaling the Exchange Server 2013 [2012 R2] (Priority - Medium) -*Ongoing* Continue to maintain / implement VEEAM Archiving / Journaling for our new MS Exchange Server Need to archive MS Exchange 2013 Server s using VEEAM utilizing a 2012 R2 Server. Proposed work 1. Archive old to SASD archive server 2012 R2 Server. 2. Set up rules to auto create archives 3. Use VEEAM to backup SASD archive server Author: Rick Rava Friday, August 12, 2016 Page 65 of 81

66 SERVER: SPICEWORKS Monitoring Network Systems Down [Reliability] (Priority - Medium) - *Implemented Need to Review* Implement a SPICEWORKS Monitoring server so that Technology gets ed if any of the critical network devices is down. To implement a monitoring system of critical SASD Technology and get notified via if any of these systems are down. Proposed work 1. Create Server 2. Install SPICEWORKS Network Monitoring. 3. Configure SPICEWORKS Network Monitoring for critical network devices such as switches, servers, etc. Author: Rick Rava Friday, August 12, 2016 Page 66 of 81

67 SOFTWARE: Open Source [Ninite Purchase] (Priority Medium) - *Need to Review* Background SASD continues to leverage Open Source software for improving the utilization of the technology within the district. Open Source software is free to use with no licensing fees. Proposed Solution Install the Open Source software on all SASD PC s the following software (many of these programs are already on the PCs but we will upgrade the software to the latest release this will be available on new PCs or PCs that need the new software only these PCs will be re-imaged). Purchase the professional version of Ninite so that we can quickly update Open Source software without reimaging. Ninite Programs to Install Go to and install the following: Web Browser None just Internet Explorer Messaging None Media Author: Rick Rava Friday, August 12, 2016 Page 67 of 81

68 Runtimes Imaging Make sure to uninstall FastStone if installed. Documents Security None Author: Rick Rava Friday, August 12, 2016 Page 68 of 81

69 File Sharing None Other None Utilities Compression Developer Tools Author: Rick Rava Friday, August 12, 2016 Page 69 of 81

70 Online Storage None Complete the following: 1. Upgrade the open source software on all PCs that were reimaged. 2. Research Ninenite professional product that automatically upgrades multiple PCs to the latest version. Author: Rick Rava Friday, August 12, 2016 Page 70 of 81