NUIT Tech Talk: Agenda

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1 NUIT Tech Talk: May 14, 2008 Leigh Underwood NUIT Senior Consultant Agenda Tips for Staying Secure Tips for Staying Connected Forwarding Special Instructions for Graduates Where to Go for Help

2 Keep Your Passwords Secure Situation: You use the Web at an Internet café or from a colleague s computer Stay Secure: Don t save your password in the browser; those using the computer after you can take your information Be Mindful of Public Browsing Situation: You use the Web at a public computer or Internet café Stay Secure: These kind of terminals may have key logging spyware; avoid accessing bank accounts and the NU network

Stay Secure: Switch your configuration to get Live Updates from an off-campus server Use

3 Stay Virus-Free from Off Campus Situation: You installed Symantec/Norton Antivirus on your Windows PC when you were on campus so it gets Live Updates from University servers Stay Secure: Switch your configuration to get Live Updates from an off-campus server Use the LiveUpdate Switch Tool av/symantec-faq.html#126

4 If You Get a Virus Use Safe Mode Situation: You suspect your machine has a virus because your homepage changed or you get unexpected pop-up messages when you are not online Stay Secure: Restart your Windows PC in Safe Mode: Press F8 when it starts and select Safe Mode Run Spyware and AntiVirus scans Avoid Spyware Attractor Sites Situation: With classes complete, you have extra free time to browse the Web Stay Secure: Avoid the top Spyware attractor sites to keep malicious programs off your computer: Internet gaming sites such as Party Poker, Golden Casio, and Wildtangent games Pornography sites Viewpoint Weatherbug, Stormwatch P2P programs such as Kazaa, LimeWire, BitTorrents Advertisements in general

Make it a Habit to Run an Anti-Spyware Program NUIT recommends Spybot Search & Destroy for Windows PCs For download and installation information: www.it.northwestern.

5 Make it a Habit to Run an Anti-Spyware Program NUIT recommends Spybot Search & Destroy for Windows PCs For download and installation information: security/spyware/ Mac Computers and Viruses Macs are far less susceptible to viruses Norton Antivirus for Mac is available from NUIT at Run LiveUpdate for Norton often; switching from On-campus to Offcampus is not necessary Viruses are often embedded in MS Office documents, in programs called Macros -- Office will display a warning if it encounters suspicious macros; if it does, do not run these macros Spyware is rarely found on Macs Internet pop-up ads can be blocked by turning on Pop-Up Blocking in Safari or Firefox Internet ad banners can be blocked in Firefox by installing Ad-Block Plus (

6 Prepare for a Computer Emergency Situation: During your summer travels, your computer is lost, damaged, or stolen Stay Secure: Prepare for the unexpected: Make a backup of important data Create a Data Backup Backups can be made using: External hard drive Many come with backup software; new Macs have Time Machine backup software built-in Optical media such as CDs, DVDs, or flash drives Network drive such as mapped drive or server space Web-based tools or sites (e.g. Apple s.mac)

Continue to Download Software Updates Situation: While traveling with your laptop, you ignore reminders to download software patches and updates Stay Secure: Putting off these installations puts your

7 Continue to Download Software Updates Situation: While traveling with your laptop, you ignore reminders to download software patches and updates Stay Secure: Putting off these installations puts your computer at risk; set updates to run automatically Windows Users: Set Software Updates to Run Automatically Windows XP Users 1. Right-click on My Computer 2. Select Properties, brings up Systems Properties window 3. Click on Automatic Updates 4. Select Automatic 5. Click OK

Click OK Mac Users: Set Software Updates to Run Automatically Mac OS X 10.3 10.5 Users 1.

8 Windows Users: Set Software Updates to Run Automatically Windows Vista Users 1. Click the Start Menu, select Control Panel 2. Click Security 3. Click Turn Automatic Updates On or Off 4. Select Install updates automatically 5. Click OK Mac Users: Set Software Updates to Run Automatically Mac OS X Users 1. Select System Preferences from the Apple menu 2. In the Systems Preferences window, click Software Update 3. In the Software Update window, check Automatically check for updates 4. Choose Daily from the dropdown menu

9 Tips for Keeping Your Computer Running Smoothly Windows PCs Occasionally run Disk Defragmenter to keep your hard drive working fast Occasionally run ScanDisk to check for disk errors Uninstall programs you don t use Back-up all your personal data ( , documents, pictures, music, movies), then wipe your machine and reinstall software from your System Restore disc Macintosh Computers Uninstall programs you don t use Use the free Main Menu software ( o.php/id/17111) to rebuild your Spotlight library for faster searching, repair permissions, and clean caches to improve application performance Back-up all your personal data then wipe your machine and reinstall software from your System Restore disc Agenda Tips for Staying Secure Tips for Staying Connected Forwarding Special Instructions for Graduates Where to Go for Help

10 Continue to Receive Situation: You use an client to access mail while on campus, but you can t send mail when you take your laptop off campus Stay Connected: Change the SMTP (outgoing mail) server to point to your off-campus Internet provider --Or, use WebMail while away from campus --Or, log into VPN before using your client (@u.northwestern.edu works anywhere with any client) Complete Instructions for E Configuration Can Be Found Online Go to accounts/ /config/ Select the client you use Click on instructions for POP Find instructions on SMTP setup, but substitute your ISP s server information

or dial-up Cable and DSL services most closely match the connection speeds on campus Find out more about local service providers at www.it.northwestern.

11 Moving Off Campus? It s s Easy to Connect to the NU Network Step 1: Sign up with a Service Provider Research residential broadband services Choose from cable modem, digital subscriber line (DSL) or dial-up Cable and DSL services most closely match the connection speeds on campus Find out more about local service providers at Moving Off Campus? It s s Easy to Connect to the NU Network Step 2: Configure VPN Access the same University resources of an on-campus connection Use a quick login via VPN A secure "tunnel" Prevents unauthorized access to the data you send and receive Instructions for how to configure your VPN are available at

Agenda Tips for Staying Secure Tips for Staying Connected Forwarding E-mail Special Instructions for Graduates Where to Go for Help Set Up E-mail E Forwarding for @northwestern.

12 Agenda Tips for Staying Secure Tips for Staying Connected Forwarding Special Instructions for Graduates Where to Go for Help Set Up E Forwarding Accounts -Go to directory.northwestern.edu - Click Authenticated Sign-on for Off Campus Users - Log in with your NetID and password - Click Edit Your Directory Information - Click View/Edit Your Information - Next to the Mailbox entry, click Modify - Enter the address to be forwarded to

Set Up E-mail E Forwarding for Student @u.northwestern.

13 Set Up E Forwarding for Accounts - Log in to account - Click Settings - Click Forwarding and POP/IMAP - Select Forward a copy of incoming mail to and enter in your second e- mail address - Choose to save copies of messages in inbox or to delete it after being forwarded Agenda Tips for Staying Secure Tips for Staying Connected Forwarding Special Instructions for Graduates Where to Go for Help

14 Students with Keep Their Accounts Your alias will forward to address until a year after you graduate You can keep account forever If you are a student and don t have account, switch! More information is available at Graduating Students Should Purchase Personal AntiVirus Software Uninstall AntiVirus University policy indicates Symantec/Norton AntiVirus is for use by faculty, staff, and students Uninstall on Mac: 1. Run uninstaller in Applications folder 2. Or drag to Trash, empty, and restart Uninstall on PC: 1. Start menu Control Panel 2. Add or Remove Programs, highlight AntiVirus, select Remove Purchase Personal AntiVirus Vendors: Symantec/Norton AntiVirus McAfee VirusScan NOD 32 AntiVirus Panda AntiVirus Cost: $10 - $60 Reviews: PC Magazine, select AntiVirus icon on top right

Agenda Tips for Staying Secure Tips for Staying Connected Forwarding E-mail Special Instructions for Graduates Where to Go for Help We

15 Agenda Tips for Staying Secure Tips for Staying Connected Forwarding Special Instructions for Graduates Where to Go for Help We re Here for All Your Questions NUIT Support Center HELP (4357) Summer hours: Mon Fri, 8 a.m. 5 p.m.

Get Your Laptop Fixed Before Your Big Deadlines Available for all students, faculty and staff; located at Crowe Café, Norris Starbucks, Plaza Café, and Tech Express Café Laptops are serviced on a

16 Get Your Laptop Fixed Before Your Big Deadlines Available for all students, faculty and staff; located at Crowe Café, Norris Starbucks, Plaza Café, and Tech Express Café Laptops are serviced on a first-come, first-served basis Expect to stay with your computer while the consultant works Hours & Locations: Help Provided by NUIT Support NUIT Support Center NetID and Password-related issues Setting up NU Setting up VPN Setting up wireless connections Installing software provided on our website (Office, Endnote, Symantec, Meeting Maker, etc.) Routing of specific issues to higher-level support centers Best-effort support for anything else Laptop ER Virus removal Setting up wireless connections Setting up NU Setting up VPN Installing software provided on our website (Office, Endnote, Symantec, Meeting Maker, etc.) Machine clean-up and optimization Startup errors or failures (bring original software) NUTV Best-effort support for anything else, including PDAs

17 Online Resources from NUIT Homepage: Get Control security Web site: Work for the NUIT Support Center Know any students with an aptitude for technology? Consultants at the NUIT Support Center have: Flexible hours Starting at $9/hr Work study and non-work study Friendly and cooperative environment Technical training provided Advancement opportunities

18 Questions? Visit the NUIT Web Site:

NUIT Tech Talk: Spring Cleaning Remembering the Technology?

NUIT Tech Talk: Spring Cleaning Remembering the Technology? April 23, 2008 Alex Escalona Distributed Support Specialist Distributed Support Services Northwestern University Information Technology Spring