BCHM IT Contact Information

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Berenice Lewis
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1 Welcome! Let me join my colleagues in welcoming you to the Department of Biochemistry. You are no doubt excited to get started on your chosen path here at Purdue. The documents enclosed in this packet will help speed you on your way and provide you with basic information regarding IT here at Purdue. This information is meant to be brief and useful, should you have needs outside the scope of the information contained in this packet please feel free to contact BCHM IT. BCHM IT Contact Information Joe Levell Phone Number: or Address: Hours of Operation Monday - Friday 7:00am to 4:00pm

2 Career Account Password Change Instructions The instructions below are the basics for choosing a new password. For more detail on passwords, password security, and the exact policy go to How to choose a password Passwords for University IT Resources must comply with the following standards: Passwords must contain at least 1 letter. Passwords must contain at least 1 number or punctuation mark. Passwords must be at least 8 characters long. Passwords must contain more than 4 unique characters. Passwords must not contain easily guessed words (e.g. Purdue, itap, boiler). Passwords must not contain your name or parts of your name (e.g., Bill, Julie, Bob, or Susan). New passwords must be different than the previous password (re- use of the same password will not be allowed for one (1) year).

3 CHANGING YOUR CAREER ACCOUNT PASSWORD Change your password from the SecurePurdue Page. 1. Point your Web Browser to 2. Click on the Change Your Password link. 3. Enter your current Career Account information and click login. 4. In the right hand column select Change Password 5. Follow the instructions on- screen to

4 AgIT Helpdesk Information If you need help with anything computer related or have a question please use the information provided below. You may use any of the following methods to contact AgIT for further support. AgIT Support Specialists are available from 8:00 a.m. 5:00 p.m. EST, Monday through Friday. AgIT observes all University holidays. AgIT Support off- campus: or AgIT Support on- campus AgIT at agithelp@purdue.edu Using the information above is the fastest way to get help with computers or get computer related questions answered.

5 S Drive Information The S drive is the common shared network drive for the Biochemistry department. All Faculty, Staff, and Graduate Students have access to various folders located on the S drive. Important Information about the S drive Data stored on the S drive is backed up by AgIT. If you lose a file or have a problem with data on your computer chances are it can be recovered. The S drive is accessible on both Mac s and PC s. The S drive is shared by user account. If you get an error regarding access denied or you do not have permission, you cannot access a folder or file due to your user account not having access. If you feel you should have access, but are being denied please contact AgIT. The S drive is a place for work related data and files. Do not store your personal information, data, or files on this drive. This includes personal photos, music, etc.

6 How to map the S drive on a PC (Windows XP) 1. From the Start Menu or Desktop open My Computer 2. From the menu at the top select Tools 3. Click on Map Network Drive 4. In the Drive dropdown box select S: or any letter that is available, it does not matter what you use 5. Put a checkmark in the Connect using different credentials box 6. In the Folder dropdown box type \\itsofs06.itap.purdue.edu\ag_bchm\shared 7. Make sure to place a checkmark next to Reconnect at Logon 8. When prompted for username and password enter your Career Account username information in the following format: onepurdue\your Career Account username Continue by putting in your Career Account password and then proceed to step 9 9. Put a checkmark in the Remember my credentials box and Click OK

7 How to map the S drive on a PC (Vista) 1. Open Computer 2. From the menu at the top select Tools 3. Click on Map Network Drive 4. In the Drive dropdown box select S: or any letter that is available, it does not matter what you use 5. Put a checkmark in the Connect using different credentials box 6. In the Folder dropdown box type \\itsofs06.itap.purdue.edu\ag_bchm\shared 7. Make sure to place a checkmark next to Reconnect at Logon 8. When prompted for username and password enter your Career Account username information in the following format: onepurdue\your Career Account username Continue by putting in your Career Account password and then proceed to step 9 9. Put a checkmark in the Remember my credentials box and Click OK

8 How to map the S drive on a PC (Windows 7) 1. From the Start Menu open Computer 2. From the menu at the top select Map network drive 3. In the Drive dropdown box select S: or any letter that is available, it does not matter what you use 4. Put a checkmark in the Connect using different credentials box 5. In the Folder dropdown box type \\itsofs06.itap.purdue.edu\ag_bchm\shared 6. Make sure to place a checkmark next to Reconnect at Logon 7. When prompted for username and password enter your Career Account username information in the following format: onepurdue\your Career Account username Continue by putting in your Career Account password and then proceed to step 8 8. Put a checkmark in the Remember my credentials box and Click OK

9 How to access the S drive on a Mac (OS S) For OS S From the menu bar click on GO 2. Click Connect to Server it should be at the bottom of the dropdown menu 3. Enter smb://itsofs06.itap.purdue.edu/ag_bchm/shared 4. Enter your Career Account Username and Password (Click the remember this password in my Keychain box before hitting the connect button) Access the S drive on start- up in Mac OS S Map the drive per the instructions above 2. Open System Preferences and click on Accounts 3. Select your user account 4. Select Login Items 5. Click- n- Drag the Mapped Drive Icon from the desktop to the item list 6. Make sure you click the check box next to the item you just dragged to the item list or it will not be enabled. 7. You are finished and can now close System Preferences

10 Information & Tips Graduate Students are given MyMail accounts. This type of account can be used with just about any client. Best Practices No matter how you access your at Purdue it is always beneficial to follow some basic best practices. The more items you have the slower your experience will be. Items are defined as anything inside your client. Calendar entries, sent items, contacts, unread , read , attachments etc. all count as items. Attachments should not be stored permanently in your client. While it is tempting to keep everything, you are slowing down your computer. Instead consider creating a separate folder on your hard drive to store attachments you wish to keep permanently. Use Filelocker to send attachments instead of . Filelocker is explained later in this document.

11 Web Mail access You can access your from wherever you are as long as you can connect to the Internet. Have your career account username and password ready and point your browser to the following link. This is a great page with all kinds of useful information regarding MyMail including information on how to setup MyMail for use with locally installed accounts. Learn more about the Purdue MyMail service.

12 Mobile Devices Here are some instructions on connecting your mobile device like an Apple iphone to various services like PAL2.0 and MyMail. Tips and Tutorials for MyMail access and more via smartphone. ios - Android - Purdue also offers a mobile application for your ios based device like the iphone, or ipod Touch.

13 Filelocker Filelocker allows you to share files with other people both inside and outside of Purdue. It is a temporary storage system for sharing files and data. You can access Filelocker with your career account username and password. Filelocker Benefits Share large files easily Share with large groups of people easily and limit access to certain files Share files that would normally be attached to an thereby saving space in your exchange account Share files anonymously Share files with people or groups at other universities Simple interface Access Filelocker at

14 PC Antivirus Purdue provides access to McAfee Antivirus and Anti- Spyware for PC for work and personal use. If you have an AgIT supported PC, Antivirus has been installed for you. If you have a PC that is not supported by AgIT, please go to the link below to download and install the appropriate client for your operating system. Mac Antivirus Purdue provides access to McAfee Antivirus Mac for work and personal use. Please go to the link below to download and install the appropriate client for your operating system version.

15 Security Tips Never send your account information through ; Purdue will never require you to do so. Never give your account information over the phone; Purdue will never require you to do so. If you do receive a suspicious , forward it immediately to jlevell@purdue.edu, then delete it. Don t open attachments or click on links in sent from non- trusted sources or people. Stay away from peer to peer sharing sites and software (bittorrent, KaZaa, Limewire, etc.). Try to avoid clicking on pop- up s when surfing the Internet. Close them from the taskbar in windows.

16 Working from Home or Abroad What is VPN (Virtual Private Network)? Virtual Private Networking is a method by which a user can access an organization's internal network over the Internet in a secure manner. A VPN provides users who are not on that internal network secure access to resources inside it. This is done by creating tunnels that wrap data packets destined for the internal network and then encrypting those packets to send them across the Internet. Why should I use the College of Agriculture VPN service? By using Ag's VPN service you can access resources that are only available on campus from the comfort of your own home. You can access your S: directory on your own computer, or access course materials you might not otherwise be able to access from home. Ag's VPN service can be accessed from anywhere in the world, any time of day or night.

17 Recommended Minimum Requirements VPN is very easy to setup and use, but you should be mindful that each person s experience will vary due to differences in the bandwidth with which you connect to the internet. In general the faster your Internet connection the faster and more productive your VPN experience will be. Your computers overall performance is not nearly as important as your upload/download capability. It is also helpful to remember that a wired connection is preferred to wireless when using VPN. Troubleshooting In general if you can t connect to the VPN it is due to configuration problems on your system or home network. Check that you are connected to the Internet and that your ISP is not having problems. Check to make sure that your router or broadband modem is functioning properly. Re- check all your settings on your computer. If after you have checked all the above issues and you are still having problems call the AgIT Support Line.

18 VPN Setup Instructions VPN Instructions for Windows 7 VPN Instructions for Mac OS

BCHMIT Personal Device Support If you decide to have BCHM IT work on your personal device for any reason please be aware of the following: BCHM IT or the Biochemistry Department is NOT responsible

19 BCHMIT Personal Device Support If you decide to have BCHM IT work on your personal device for any reason please be aware of the following: BCHM IT or the Biochemistry Department is NOT responsible if something goes wrong, breaks, or does not work while working on your personal device. We will make every effort to help you out but ultimately the responsibility is yours. Thanks, Joe Levell BCHM IT

20 Department Baseline Security Policy and End User Agreement Computer security breaches and the proliferation of hostile software pose real threats to data security and system integrity. Consequently, computer security is a high priority on campus. Under Indiana law, an individual who does not maintain due diligence and allows sensitive or restricted data, such as Social Security numbers, to be compromised may be liable to legal action. This departmental baseline security policy is designed to ensure the safety of our network, data and systems. Any computers that you are responsible for are to be used and maintained in accordance with these policies. Local User Account Privileges and Responsibilities: 1. All accounts must be password protected using a strong password according to Purdue standards < A user s password must be changed periodically according to Purdue s Authentication and Authorization Policy < v_1_2.html> (currently every 120 or 30 days). Protect your password do not post it in obvious locations or give it to anyone. It is a best practice to not create guest access accounts or have an account that is set to autologin. 2. By default, all user accounts will be normal logins with standard privileges (no administrative or Power User rights). 3. Your workstation and its contents are the property of Purdue University and is provided to you for University business purposes. Do not engage in activities that could permit your workstation and the Purdue network to be compromised by computer viruses or malware. Computers, Applications and Services: 4. You may not install a server based service, or file shares (e.g. music/video shares, web server, client/server based database, file server, application server, e- mail server, etc.) on your computer unless approved by your supervisor, Biochemistry IT, and the department head. 5. Installation of Applications: a. For all applications that require a license, Purdue must own the license. No personally owned software can be installed on your workstation without the written approval of the department head. b. Biochemistry IT will install all common applications required for business purposes. 6. Biochemistry IT will order and initially setup any new computer or server. 7. Security countermeasures must be installed and maintained on your computer as defined below. Biochemistry IT will do the initial setup. You must not disable any of these security countermeasures. a. An approved software or hardware firewall must be installed and working properly on all workstations and must not be disabled. b. Ensure that automatic updates are turned on for operating system and all applications that support automatic updates. c. Virus scanning software must be installed and enabled. Anti- virus data files must be applied within 1 business day of release from the vendor. 8. Your computer will be routinely scanned and reviewed for security vulnerabilities. You will be advised of any vulnerability and will be expected to cooperate with Biochemistry IT/ITaP to remediate the identified vulnerabilities. 9. A password will be required to wake a system from sleep or the screen saver at a default timing of 15 minutes of inactivity (or less). It is a best practice to lock the screen or to log- off when the computer is unattended. Log- off at the end of the day, but keep your system on since most updates and patches are installed overnight. Network Security: 10. Non- Purdue workstations and laptops or any device not secured by Biochemistry IT are not permitted to plug into the Purdue Ethernet PICs in order to gain access to the network. Non- Purdue systems may connect using an b/g

21 wireless card to connect to the Purdue Airlink (PAL) wireless network and authenticate with the user s Purdue Career Account. Secure Data Handling Expectations: 11. You are expected to be knowledgeable and compliant with Purdue s restricted and sensitive data policies ( and applicable privacy regulations: FERPA, GLBA, and HIPAA. Certain employee roles require certification in these regulations ( 12. Restricted or sensitive data about employees, students, alumni, customers, or anyone otherwise affiliated with Purdue should only be stored on secure Purdue servers. Personal or sensitive data includes but are not limited to SSN, credit card information, and other personal identification information like PUIDs, birthdates, maiden names, etc. 13. Restricted or sensitive data may not be transmitted in messages, attachments, or messaging services unless encrypted. Use Purdue s FileLocker service to encrypt and securely transfer files to other users within or outside Purdue ( 14. Any restricted or sensitive data received via or Instant Messaging should be immediately removed from the computer and user s inbox folder on the server. 15. Data generated through reporting tools such as Cognos, Brio, or OnePurdue Initiative should be stored on secure Purdue servers and not on your local computer. 16. You may not store sensitive/restricted Purdue data on your home computer or laptops. 17. To report a security incident, contact Biochemistry IT (jlevell@purdue.edu). Exceptions and Documentation: 18. If a computer cannot comply with any item in this baseline security policy, then the exception must be documented and submitted to Biochemistry IT and the department head. Explicit written approval from the department head must have been received and on file with Biochemistry IT prior to use of the above device or computer. End User Agreement: I agree to adhere by the terms outlined in this policy and end user agreement. I understand that these terms are subject to change with notice. I understand that any violation of these restrictions may result in disciplinary action, which could include termination of employment. Date Printed Name Signature

Johns Hopkins

Johns Hopkins Wireless Configuration Guide: Windows 8 Additional hopkins wireless network instructions and requirements for Windows XP, Vista, 7, Mac OS X, Linux, and other Mobile versions can be found at: http://www.it.johnshopkins.edu/services/network/wireless/