GA Release Notes. CB-3102 Bullet HD IP Camera CM-3102 Mini-Dome HD IP Camera Firmware Version
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1 DVTEL INC. 65 Challenger Road Ridgefield Park, NJ GA Release Notes CB-3102 Bullet HD IP Camera CM-3102 Mini-Dome HD IP Camera Firmware Version The contents of these Release Notes may not be reproduced or reprinted in whole or in part without the express written permission of DVTEL, Inc. Ver. 8 February 19, 2016
2 Table of Contents 1. Version Content Version Details Firmware Version Location Supported Products and Platforms Key Features Limitations Known Issues Upgrade Procedure Latitude Compatibility Disclaimer Appendix - Discovering and Configuring the Camera on DNA Contacting DVTEL February 19, 2016 Page 1
3 This Release Note documents the GA firmware version for the following Ariel Full HD IP cameras: Camera Type Varifocal Models Fixed Lens Models Bullet camera CB I CB I Mini-dome camera CM I CM I This document includes Supported Products and Platforms, Key Features, Limitations, Known Issues, Upgrade Procedure, and Latitude Compatibility. Related Documentation The following documentation is available from the Dvtel web site and Support: Ariel CB-3102 User and Installation Guide Ariel CM-3102 User and Installation Guide Ariel CB-3102 Quick Installation Guide Ariel CM-3102 Quick Installation Guide DNA 2.1 User Manual 1.1 Version Details Full version details: camera firmware version Firmware Version Location The firmware and software updates are available from the DVTEL web site ( and February 19, 2016 Page 2
4 This version is applicable to the following products: Product Name CB I CB I CM I CM I Description Ariel Full HD IP Bullet Camera (2.8mm) CB I. Ariel Full HD IP Bullet Camera (3-10mm) CB I. Ariel Full HD IP Mini-dome Camera (2.8mm) CM I. Ariel Full HD IP Mini-dome Camera (3-10mm) CM I. Latitude 6.3 CP1 LU 4148 United VMS 6.4 LU 6830 United VMS 7.0 LU 5710 Latitude 6.3 Camera Pack 1 with update and above. Installing the update patch is mandatory. Latitude/Horizon/Meridian 6.4 with update and above. Installing the update patch is mandatory. Latitude/Horizon/Meridian with update and above. Installing the update patch is mandatory. DNA 2.1 DVTEL Network Assistant (DNA) version Note: 1. Support for Horizon and Meridian is available in version 6.4 and above. 2. To discover the Ariel Full HD IP camera in Latitude/Horizon/Meridian, use the DVTEL Ariel Line option. 3. The camera s web UI is supported by Internet Explorer versions 10 and 11. February 19, 2016 Page 3
5 The Ariel Full HD IP camera family includes the following key features: 1/2.8 CMOS sensor delivers superior picture quality in low-light conditions Three video streams with advanced Adaptive Streaming Technology Audio line in and alarm in (supported in CB I and CM I) Record snapshots and video on microsd card Send snapshots upon alarm via FTP or Support for viewing in Corridor Mode (90/270 degree image rotation) Conforms to ONVIF Profiles S and G Full HD 1080p resolution delivers sharp, vivid images Bandwidth saving in low-light scenes according to the encoding priority February 19, 2016 Page 4
6 BUG ID SUMMARY COMMENTS Recording on the microsd card is not supported from Record from the Latitude. web UI. It is recommended that the motion detection be configured and drawn from Admin Center on the Motion Detection tab with a sensitivity around 80. Privacy Masking that is configured from Admin Center applies to the specific video stream configured in Latitude. To set a Privacy Zone from the web that will affect all video streams, go to the Streaming > Privacy Zone page on the web UI Set at least one of the streams to H.264 to support microsd recording The mouse cursor changes to an hourglass when modifying or creating a user on the web UI The difference in the video quality outside an ROI area may be hard to detect Boost upon alarm (frame rate or resolution) takes about seven seconds. The camera may stop recording for a couple of minutes after changing the streaming settings from merged to separate on Latitude when it s set to Multicast Live stream on Control Center stops after changing the audio encoding when the camera is set to Multicast. On a joint stream configuration, changing the video quality (encoding priority) affects Stream Live streaming in Control Center stops for a few minutes after being changed to Multicast In some cases, the camera generates tampering alerts when the Tampering sensitivity setting is set to Low on the Tampering screen and the lights are turned off or on Run IE as Administrator in order to save a manual recording clip or snapshot. The quality (encoding priority) changes to 5 (the default is 7) after the camera is attached to Meridian. Adaptive streaming (D1>720p>1080p) is supported on 1080p merged configuration and the 1080p & 720p combination when the Use recorded stream in Adaptive streaming checkbox is checked. Possible resolutions combinations in Latitude (any order) are 1080p & 720p, 1080p & D1, 720p & 720p, and 720p & D1. Set the privacy zone from the Streaming > Privacy Zone screen in the web UI. February 19, 2016 Page 5
7 The following table includes known issues in the GA release: BUG ID SUMMARY COMMENTS The following frame rates are currently supported: NTSC: 30, 15, 10, 7.5, 6, 5, 3, 2, and 1 PAL: 25, 12.5, 5, and , The camera does not auto focus after clicking the Restore Position Start button on the System > Lens Control screen of the web UI. It s recommended to use AAC audio encoding. The microphone is temporarily inaccessible for a few minutes after the camera is attached to Latitude. WDR is displayed on Latitude as Off when attaching a default state camera, although it is actually turned on. Click the One-Push AF Start button after the restore operation. February 19, 2016 Page 6
8 The firmware should be updated by using the camera s web interface or by using the DVTEL Network Assistant (DNA) tool. Ariel Full HD IP cameras are supported by DNA firmware version and above. Refer to Appendix A for details how to use DNA to discover Ariel Full HD IP cameras. To upgrade the camera through the web interface Select the System tab on the navigation bar. Select the Basic Configuration > Firmware tab on the sidebar. Click Browse to locate the upgrade file: dvtel_x tar. Click Upgrade. After the upgrade process is completed, select the System> Basic Operations tab on the sidebar. Click Full Factory Defaults. Note: IP settings will be lost. Re-discover the camera using DNA and reset its IP address. To upgrade the camera firmware using DNA Upon discovery of the Ariel Full HD IP unit(s), select the relevant unit(s) from the Discovery list. Click the Firmware icon on the navigation bar. Select the camera firmware file (dvtel_x tar) from the relevant fields on DNA. Click Upgrade. Once the upgrade is complete, select the camera and right-click to select Admin. Select Full Factory Defaults. Note: IP settings will be lost. Re-discover the camera using DNA and reset its IP address. For further details, refer to the DNA 2.1 User Manual. Installing the Ariel Player Follow the on-screen instructions on the camera s web interface upon installing the firmware. February 19, 2016 Page 7
9 Product Name Latitude 6.3 CP1 LU 4148 United VMS 6.4 LU 6830 United VMS 7.0 LU 5710 Description Latitude 6.3 Camera Pack 1 with update and above. Installing the update patch is mandatory. Latitude/Horizon/Meridian 6.4 with update and above. Installing the update patch is mandatory. Latitude/Horizon/Meridian with update and above. Installing the update patch is mandatory. February 19, 2016 Page 8
10 By providing this document, DVTEL, Inc. is not making any representations regarding the correctness or completeness of its contents and reserves the right to alter this document at any time without notice. DVTEL, Inc All rights reserved. February 19, 2016 Page 9
11 To operate DNA, copy the DNA.exe file to a folder on a PC and then double-click it. DNA is required to discover the cameras, because the Ariel Full HD IP camera initializes by default with a DHCP configuration. If a DHCP server is not available in your network, the camera will initialize with the default static IP If you have more than a single camera, connect them one at a time and change their IP addresses to avoid potential network conflicts. Refer to the DNA 2.1 User Manual for additional information on working with edge devices. Note: DNA does not support Ariel Full HD IP cameras. February 19, 2016 Page 10
12 To contact us, write us at or contact your local office: CORPORATE HEADQUARTERS DVTEL, Inc. 65 Challenger Road Ridgefield Park, NJ USA Tel: Fax: Order Fax: ANZ AND THE PACIFIC ISLANDS DVTEL 37 Victoria Street Henley Beach, SA 5022 Australia Tel: Fax: Mobile: info.anz@dvtel.com INDIA AND SAARC, GULF REGION DVTEL India Pvt., Ltd. 303, SSR Corporate Park Mathura Road Faridabad Haryana, India Tel: +91 (129) Fax: +91 (129) info.asia@dvtel.com DVTEL NORTH ASIA 2404, 24/F, World-Wide House 19 Des Voeux Road Central Hong Kong Tel: Mobile: info.northasia@dvtel.com ASIA PACIFIC REGION DVTEL 60 Paya Lebar Road #12-16 Paya Lebar Square Singapore Tel: +65 6DVTEL00 ( ) info.apac@dvtel.com EMEA DVTEL UK Ltd. 7 Lancaster Court Coronation Road High Wycombe HP12 3TD England Tel: +44 (0) Fax: +44 (0) info.uk@dvtel.com CENTRAL AND LATIN AMERICA DVTEL Mexico S.A.P.I. de C.V. Felipe Villanueva No. 10 Col. Guadalupe Inn México, D.F México Tel: Fax: info.cala@dvtel.com DVTEL 北亞地區香港中環德輔道中 19 號環球大廈 2404 室電話 : 手提 : 電郵 : info.northasia@dvtel.com To request the latest versions of firmware and software or to download other product-related documents, visit If you have obtained a login go to our support gateway. For assistance, us at support@dvtel.com or phone DVTEL77. February 19, 2016 Page 11
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