AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Ninth Revised Page 1 SUBJECT INDEX

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1 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Ninth Revised Page 1 GA EFFECTIVE: January 15, 2019 A. Abandonment of Service... A Abbreviated Dialing... A139. Access Line Terminations - WATS... A19.4 Accessories Provided by the Subscriber... A2.2.4 Acoustic or Inductive Connections... A Additional Listing Charges... A6.6 Administrative Management Service (AMS)... A29. Advance Payments... A2.4.1 Advanced Intelligent Network (AIN) Services... A34. Airline Mileage Between Rate Centers... A18.5 Allowance for Interruptions... A2.4.4 Alternate (Directive) Listing... A6.7.7 Application for Service... A2.3.5 Application of Rates for Business and Residence Service... A2.3.6 Area Communication Service... A31.2 Area Plus... A3.42 Assigned Centrex Type Services Telephone Numbers Without Facilities... A12.4 Asynchronous Transfer Mode (ATM) Service... A140 AT&T Business Local Calling (BLC)... A3.47 AT&T Business Local Calling Assurance... A3.46 Automatic Number Identification (ANI)... A13.59 Auxiliary Equipment... A14 Availability of Facilities... A2.3.1 Availability of Service... A28.2

2 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Ninth Revised Page 2 GA EFFECTIVE: August 31, 2018 B. Back-Up Line... A103 Band Charges - Foreign Exchange Service... A9.1 Basic Local Exchange Service... A3 BellSouth AIN SMS Access Service... A34 BellSouth AIN Toolkit Service... A34 BellSouth AIN Virtual Number Call Detail... A34 BellSouth Business Choice package... A BellSouth Business Plus service... A BellSouth Centrex Service... A12.25 BellSouth Centrex ISDN Service... A12.26 BellSouth Centrex Service Package... A12.28 BellSouth Channelized Trunks... A43 BellSouth Complete Choice For Business Package (Obsoleted, See Section A103)... A BellSouth Metro Ethernet Service... A40.13 BellSouth Remote Access Service... A47 BellSouth $.25 Call Plan... A18.19 BellSouth Video Conferencing Service... A40.11 Billing to the Client (Obsoleted)... A Break in Rotary Number Group... A14.3 Broadband Line Service... A40.5 Broadcast of Recordings of Telephone Conversations... A2.2.5 Bulk Calling Line Identification (BCLID)... A13.19 Buried Construction On Private Property... A5.1.4 On Public Property... A5.1.3 Business Designations... A6.2.2 Business Option TFD Service (IntraLATA Only Toll Free Dialing Service)... A Business Listings... A6.2

3 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 3 GA EFFECTIVE: May 15, 2018 C. Caller ID... A13.19 Caller ID - Multi-Line... A13.19 Calling Zone/Local Access and Transport Area (LATA) Calling Plans... A116. Calling Zone/Local Access and Transport Area (LATA) Calling Plans - Saver Service Budgeting Plan (Residence)... A18.10 Discount Plan (Residence)... A18.11 Discount Plan (Business)... A18.9 Call Tracking-Bulk Calling Line Identification... A13.19 Cancellation of Service for Cause... A Caption Listings... A6.7.5 Central Office Concentrator Service (Obsoleted)... A108.3 Central Office Non-Transport Service Offerings... A12. Obsolete... A112. Change in Telephone Number -See Line Change Charge... A Channel Derivation Devices... A Charges Applicable Under Special Conditions... A5. Charges for Unusual Installations... A5.3 Classroom Communication Service (Obsoleted)... A Coin Box Semipublic Service... A Coin Refund Service... A7.10 Commercial Mobile Radio Service (CMRS) Interconnection... A35. Common Rates and Charges... A , A Obsolete... A Communications Systems... A15.3 Company Facilities at Hazardous or Inaccessible Locations... A Complete Choice (Obsoleted)... A Concentrator-Identifier Channels (Obsoleted)... A Conference Service... A18.4

4 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Third Revised Page 4 GA EFFECTIVE: May 15, 2018 C. (Continued) Connections of Terminal Equipment and Communications Systems... A15. Communications Systems... A15.3 Obsolete... A115.2 Connections of Grandfathered Terminal Equipment and Grandfathered Communications Systems... A Connections of Other Carrier-Provided Communications Systems... A15.5 Connections of Registered Equipment... A Terminal Equipment... A15.2 Connection with Miscellaneous Common Carriers... A Construction Charges... A5.1 Construction On Private Property... A5.1.4 On Public Highways or Other Easements... A5.1.3 Special Types... A5.1.7 Construction Required for Temporary Service... A5.1.9 Contract Service Arrangements... A5.6 Conversion (Obsoleted)... A , A CrisisLink Service... A34.5 Custom Calling Services... A13.9 Customer Agents... A2. Customer Network Management (Fast Packet)... A Customer Payment Plans... A22. Customer Premises Attendant Services - (ESSX-1)... A14.8 Customer Premises Inside Wire - General Terms and Conditions... A2.9 Customer Management Features... A Customer Station Rearrangement... A Customized Code Restrictions (CCR)... A13.20 Customized Dialing Package (CDP) (Obsoleted)... A112.6 Customized Large User Bill (Club)... A13.4.4

5 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 5 GA EFFECTIVE: November 1, 2016 D. Data Link Consoles... A Data Transmitting and/or Receiving Terminal Equipment... A Obsolete... A Data Transport Service... A29 Defacement of Premises... A2.5.4 Definition of Terms... A1 Deposits... A2.4.2 Designer Listings... A Dial-It Service... A13.18 Digital Electronic Tandem Switching Features (Obsoleted)... A Digital ESSX service (Obsoleted)... A Digital ESSX Customer Administration Service (Obsoleted)... A Digital ESSX service-l (Obsoleted)... A Digital ESSX service-m (Obsoleted)... A Digital ESSX service-s (Obsoleted)... A Optional Service Features (Obsoleted)... A Direct Inward Dialing (DID) Service... A12.7 Directory Assistance Call Completion Local... A3.24 Toll... A18.14 Directory Assistance Call Completion (Toll)... A18.14 Directory Assistance/Directory Assistance Call Completion... A3.25 Directory Assistance Service... A3.13 Directory Assistance Database Service (DADS)... A38.1 Disaster Relief... A4.2.6 Diskette Analyzer Bill (DAB) Service... A Dormitory Communications Service (DCS)... A13.13 Dual Name Listings... A6.3.3 Dual Service... A4.4 Dual Tone Multi-frequency (DTMF) Pulsing... A12.7 (M) (M) Material previously appearing on this page now appears on page(s) 13 of this section.

6 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Third Revised Page 6 GA EFFECTIVE: August 30, 2017 E. Economic Development Incentives and Discounts... A2.4.9 Electronic Switching System Outward Calling Features (Obsoleted)... A112.9, A Electronic Tandem Switching Features... A12.5 Obsolete... A112.9 Emergency Reporting Services... A24. Enhanced Caller ID... A Service... A24.1 E911 Service... A24.1 Entrance Bridge... A Equipment in Explosive Atmosphere... A2.5.6 Equipment-to-Equipment Connections... A ESSX Customer Administration Service (ECAS) (Obsoleted)... A ESSX ISDN Service (Obsoleted)... A ESSX Term Payment Plan (Obsoleted)... A112. ESSX service-l (Obsoleted)... A ESSX service-m (Obsoleted)... A ESSX service- VS and S (Obsoleted)... A ESSX-1 Auxiliary Station Line Service (Obsoleted)... A112.7 ESSX-1 Small, Medium and Large Service (Obsoleted)... A Obsolete... A112.8 ESSX-1 Service - (Obsoleted)... A112.8 Establishment of Identity... A2.2.2 Establishment and Furnishing of Service... A2.3 Exchange Rate Group Classifications... A3.3 Extended Area Service (See Local Calling Areas)... A3.6 Extended Network Interface... A Extension and Tie Line Service... A13.1

7 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 7 GA EFFECTIVE: October 15, 2016 F. Flat and Message Rate Service... A2.3.2 Flat Rate Schedule... A3.2.1 Flat Rate Service Descriptions and Charges... A3.7.1 Flexible Pricing... A2.8 FlexServ - Digital Access Cross Connect... A32. Floor Space, Electric Power and Operating at the Subscriber's Premises... A2.3.9 Foreign Central Office Service... A9.2 Foreign Exchange Service... A9.1 Obsolete... A109.1 Foreign Listings... A6.7.3 Frame Relay Service... A140

8 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 8 GA EFFECTIVE: February 19, 2015 G. General Terms and Conditions... A2. Grandfathered Terminal Equipment... A (T)

9 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 9 GA EFFECTIVE: May 22, 2009 H. Hazardous Locations, Provision of Service... A High Voltage Protection Equipment (Obsoleted)... A114.5 Home Number Plan Area (HNPA)... A Hospital PBX Service... A Hot Line Service... A13.56 Hotel PBX Service... A11.2.4

10 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Fourth Revised Page 10 GA EFFECTIVE: March 19, 2016 I. Identified-Outward-Dialing from Customer-Premises Located Switching System... A12.8 Improved Mobile Telephone Service (IMTS)... A117. Indemnifying Agreement... A2.5.3 Indented Listings... A6.7.4 Initial Service Periods... A2.3.8 Inmate Calling Service (ICS)... A7.1.7 Inside Wire... A2.9 Installment Billing... A Institutional Telecommunications Service... A7.1.7 Integrated Services Digital Network (ISDN)... A42, A142 See also ESSX ISDN Service... A112. Intercept of Calls to Unassigned Station Lines... A Inter-Switch Simplified Message Desk Interface... A13.72 IntraLATA Only Toll Free Dialing Service (Option TFD Service)... A ISDN Business Service (IBS)... A42 ISDN Residence Service (IRS)... A142

11 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Original Page 11 EFFECTIVE: February 28, 2006 J. Joint User Service... A3.8

12 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Original Page 12 EFFECTIVE: February 28, 2006 K.

13 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Third Revised Page 13 GA EFFECTIVE: November 1, 2016 L. Land Wire Telephone Service... A Late Payment Charge... A2.4 Liability of the Company... A2.5 Lifeline... A3.31 Limitation of Service - WATS... A19.3 Limitations and Use of Service - Terms and Conditions... A2.2 Limited Communication... A2.2.7 Line Change Charge... A4 Line Connection Charge... A4 Listings... A6 Listing Services... A38 Directory Assistance Database Service (DADS) 1 Emergency Service Provider Data Service (ESPDS) 1 Location Identification Database Service E A38 Local Calling Areas... A3.6 Local Exceptions... A3.10 Location Identification Database Service E A38 Long Distance Message Telecommunications Service... A18 Long Distance Trunk Service (Toll Terminal)... A (T) (T)(M) (N) (N) (N) Note 1: Directory Assistance Database Service (DADS) and Emergency Service Provider Data Service (ESPDS) are found in Section N8. of the Non-Regulated Services Pricing guide. (N) Material appearing on this page previously appeared on page(s) 5 of this section.

14 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 14 GA EFFECTIVE: September 15, 2018 M. Magnetic Tape Bill for Large Users... A Maintenance and Repairs... A Message Rate Service... A3.7.2 Message Waiting Indication - Audible (MWI)... A13.47 Mileage Charges Foreign Central Office Service... A9.2.2 Foreign Exchange Service... A9.1.3 Minimum Revenue Guarantee and Extended Service Period... A5.1.5 Miscellaneous Listings... A6.7 Miscellaneous Service Arrangements... A13 Mobile Service, Interconnection of... A35 Mobile Telephone Service... A17 Monthly Exchange Rates... A3.7 Moves or Changes of Existing Plant... A5.1.8 Multi Frequency (MF) Pulsing on DID... A12.7 Multiline Hunt Queuing... A13.53 MultiServ Multi-Account Service (MMAS) (Obsoleted, See Section A112.22)... A MultiServ PLUS Service (Obsoleted, See Section A112.21)... A MultiServ Service (Obsoleted, See Section A112.20)... A112.20

15 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 15 GA EFFECTIVE: July 15, 2018 N. Network Access Register Usage Package...A3.12 & A Network Access Service... A3.35 Network Facilities for Use with Automatic Dialing and Announcing Devices... A13.24 Network Facilities For Use With Local Dial-It Service... A13.18 Network Interface...A2.9.1, A4 Number Change Charge - See Line Change Charge... A4

16 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 16 GA EFFECTIVE: May 22, 2009 O. Obligation of the Company - To Furnish Service... A2.7 Obscene, Profane or Abusive Language... A Obsolete Service Offerings - General... A100. Operator Assisted Local Calls... A3.14 Option TFD Service (IntraLATA Only Toll Free Dialing Service)... A Optional Extended Area Service... A Optional Service Features... A , A Obsoleted... A Outdoor Network Interface... A2.9.1

17 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Seventh Revised Page 17 GA EFFECTIVE: November 1, 2018 P. Party Line Service... A2.3.3 Payment Arrangements and Credit Allowances... A2.4 Payment for Service... A2.4.3 Payment Schedules... A Per Call Three-Way Calling Service... A Period for the Presentation of Claims... A2.5.5 Pole Line Construction On Private Property... A5.1.4 On Public Highways... A5.1.3 PreferredPack Plan... A3.7.5 Premises Work Charges... A4. Prestige Communications Package (Obsoleted)... A Prestige Communications Service (PCS)... A12.16 Prestige Deluxe Service (Obsoleted)... A112.2 Prestige Single Line Service (PSLS) (Obsoleted)... A Primary Rate ISDN... A42 Private Branch Exchange Service (PBX) - Station Lines... A11 Obsolete - Station Lines... A111 Private Telephone Numbers... A6.4 Private Toll Stations... A Provision and Ownership Of Directories... A Of Equipment and Facilities... A Of Telephone Numbers... A Provision for Certain Local Taxes and Fees... A2.4.5 Public Announcement Service Network Facilities... A13.10 Public Telephone Access Line for Institutional Service Providers... A7.6 Public Telephone Access Service for Payphone Service Provider (PSP) Provided Equipment... A7.4 Public Toll Stations... A18.6.2

18 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Original Page 17.1 EFFECTIVE: February 28, 2006 P. (Continued) (M) (M) Material appearing on this page previously appeared on page(s) 17 of this section

19 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Original Page 18 EFFECTIVE: February 28, 2006 (N) Q. (N) (N)

20 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 19 GA EFFECTIVE: November 1, 2016 R. Rate Centers... A Rearrangement of Drop Wire, Protector and/or Network Interface... A4 Rearrangement of Existing Plant... A5.1.8 Reclassification of Service... A3.5 Recording of Telephone Conversations... A2.2.5 Recorded Public Announcements... A2.2.6 Reference Listings... A6.7.2 Remote Call Forwarding... A13.11 Residence Listings... A6.3 Residential Option TFD Service (IntraLATA Only Toll Free Dialing Service)... A Responsibility of the Company... A2.9.3 Responsibility of the Customer... A2.9.2 Restoration Charge - See Line Change Charge... A4.2 Ringer Limitations... A RingMaster Service... A13.34 Rotary Line Service... A2.3.4 Rural Line Service Construction... A5.2 (M) Material previously appearing on this page now appears on page(s) 21 of this section.

21 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 20 GA EFFECTIVE: August 30, 2017 S. Saver Service... A18.11 Secretarial Line Channels (Obsoleted)... A Selective Class of Call Screening... A13.12 Semiprivate Telephone Numbers... A6.5 Service Areas... A17.3 Service Categories... A17.2 Service Charges... A4. Service Irregularities... A2.5.1 Service Management System (SMS) Storage... A34.1 Service Mark Protection... A2.11 Service Station Listings... A6.7.1 Service to U.S. Government-Owned Systems Serving Certified Military Bases... A112.1 Sharing and Resale of Basic Local Exchange Service... A3.7.3 Sharing and Resale of Exchange Service... A23. Signaling Arrangements... A Simplified Message Desk Interface (SMDI)... A13.46 Special Access Services Capable of Using the Local Exchange Network... A3.12 Special Billing Services... A13.4 Special Promotions... A2.10 Regulations... A Special Residence Designations... A6.3.2 Special Service Arrangements... A5.4 Special Types of Construction... A5.1.7 Special Types of Installation... A5.3.2

22 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Second Revised Page 20.1 GA EFFECTIVE: March 15, 2019 S. (Continued) Stylist Service... A Submarine Exchange Cable Mileage... A113.8 Surrogate Client Number... A13.49 Suspension of Business and Residence Service... A Suspension of Service for Non-Payment... A2.4.3 Switched Data Service I (Obsoleted)... A Switched Multimegabit Data Service (SMDS) (Market Trial)... A40.2 Systematic Regrouping... A3.4

23 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Third Revised Page 21 GA EFFECTIVE: May 15, 2018 T. Telecommunications Service Priority (TSP) System... A13.50 Telephone Answering Service Facilities (Obsoleted)... A108 Telephone Number Change Charge - See Line Change Charge... A4 Temporary Installation of Service... A5.3.3 Temporary Listings... A6.7.8 Temporary Service Requiring Construction... A5.1.9 Terminal Equipment... A15.2 Obsolete... A115.1 Termination Charge... A Termination of Service... A Terms and Conditions Applicable to Listings... A6.1 Three-Digit Dialing Service (N11)... A39 Three-Way Calling... A13.9 Three-Way Calling with Transfer... A13.9 Time and Materials Charging - See Premises Work Charges... A4 Toll Stations... A18.6 Trade Names... A6.2.3 Transfer of Service Between Subscribers... A2.3.7 Transmitting Messages... A2.2.8 Two-Point Service... A18.3 Two-Tier Payment Plan... A22.1 Trunk Lines... A11.2

24 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 22 GA EFFECTIVE: May 15, 2018 U. Underground Service Entrances... A5.1.6 Universal Emergency Number Service A24.1 Unlawful Use of Service... A2.2.9 Unpaid Account - Application for New Service... A2.3.5 Use of Facilities of Other Connecting Carriers... A2.5.2 Use of Subscriber's Service... A2.2.1 Use of the Service WATS... A119.2

25 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 23 GA EFFECTIVE: March 19, 2016 V. V&H Coordinates... A18.5 Variable Term Payment Plan... A22.2 Violation of Terms and Conditions... A2.9.4 Visual Ring Signallers... A Voice Transmitting and/or Receiving Terminal Equipment... A Obsolete... A Volume Control Handsets... A (T)

26 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 24 GA EFFECTIVE: April 22, 2014 W. Warm Line Service (Obsoleted, See Section A113)... A WatsSaver Service... A18.13 WatsSaver Service Term Discount Plan... A18.13 Weatherproof Network Interfaces... A Wide Area Telecommunications Service (WATS)... A119 Wire Center Density Classification... A112.12,A Work Performed Outside of Regular Working Hours - Other Special Requests... A (T)

27 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Original Page 25 EFFECTIVE: February 28, 2006 (N) X. (N) (N)

28 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK Original Page 26 EFFECTIVE: February 28, 2006 (N) Y. (N) (N)

29 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 27 GA EFFECTIVE: September 15, 2012 Z. Zone Charges - Foreign Exchange Service (See Band Charges)...A9.1

30 AT&T GEORGIA GENERAL EXCHANGE GUIDEBOOK First Revised Page 28 GA EFFECTIVE: July 15, 2018 NUMERICS 2 Pack Plan... A Dialing Service... A A Consoles... A B Customer Premises System (50B CPS)... A Dialing Service... A Dialing Code for Telephone Relay Service (TRS)... A13.80

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